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JETSET Pilates
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  • General Manager - Washington D.C.  

    - Washington
    JETSET Pilates is a modern, music-driven Pilates brand on a mission to... Read More
    JETSET Pilates is a modern, music-driven Pilates brand on a mission to make transformational fitness accessible, community-centered, and scalable. We are establishing the JETSET brand in one of the most dynamic and competitive fitness markets in the country - and we are looking for an exceptional General Manager to lead that charge.

    As a founding member of our team, you will be a true co-architect of the business - owning pre-opening execution, launching our first DC studio, and partnering with ownership to scale across the region.

    KEY RESPONSIBILITIES

    Community Building & Pre-Opening Execution
    Lead local marketing initiatives including tabling events, community activations, and cross-collaborations with aligned lifestyle, wellness, and fitness brands to establish JETSET's presence ahead of launch>Build and manage a pipeline of prospective founding members through authentic relationship-building, community engagement, and partnerships with local influencers and corporate partners>Establish and drive the studio's social media presence - creating content and building an audience that amplifies on-the-ground community building efforts>
    Leadership & Team Development

    Lead, inspire, and manage a team across instructor and studio lead functions - setting the tone for culture, accountability, and excellence every day. As a certified JETSET instructor, you will maintain an active teaching presence on the floor while building and developing the team around you.
    Develop and execute strategies to drive employee engagement, retention, and performance, with a focus on building a team that genuinely loves coming to work>Conduct regular 1:1s and team check-ins to surface challenges early, celebrate wins, and coach team members toward growth and ownership of their responsibilities>Oversee hiring, onboarding, and ongoing development for all studio staff in partnership with ownership>Oversee instructor pipeline, certification readiness, and ongoing talent development across the studio>
    Operational Excellence & Client Experience

    Own daily studio operations end-to-end - from opening procedures to class execution to closing - ensuring every client touchpoint reflects JETSET's standards of service.
    Build, document, and continuously improve policies, processes, and workflows that scale as the studio and network grows>Develop and track KPIs across client experience, staff performance, and studio efficiency - including Net Promoter Scores - generating regular reporting and translating insights into action>Facilitate new client onboarding and act as the escalation point for client concerns, resolving issues promptly and turning difficult moments into loyalty-building opportunities>
    Sales Strategy & Revenue Growth

    Own the studio's revenue performance - setting targets, tracking results, and building a sales-positive culture across the entire team.
    Develop and execute membership sales initiatives, retention campaigns, and client re-engagement strategies to drive consistent growth across all revenue categories>Coach and support team members on effective sales conversations, objection handling, and client relationship management through the CRM>Build data-driven reporting to monitor sales performance by individual, revenue category, and time period - and use it to make fast, informed decisions>
    Ownership Partnership
    Prepare and present performance reports, including P&L awareness, expense management, and payroll efficiency, to support ownership decision-making>Bring forward new ideas, vendor relationships, and operational innovations that can drive growth or efficiency>Partner with ownership on future studio openings - applying operational learnings from Studio 1 to accelerate launch timelines and raise the bar across the network>Be a resourceful critical thinker and problem solver - you anticipate challenges before they become issues and come to ownership with solutions, not just problems>
    GROWTH TRAJECTORY

    This role is designed to evolve. As we scale across multiple locations, we expect responsibilities to grow - with increasing ownership across network performance, people, and operations.

    WHAT WE'RE LOOKING FOR
    5+ years of operations or general management experience, ideally in boutique fitness, hospitality, or a membership-model consumer service environment>Proven track record of building and leading high-performing teams - ideally across multiple locations or in a pre-opening context>Demonstrated self-starter with an entrepreneurial spirit - you take initiative, solve problems proactively, and thrive in environments where the playbook is still being written>Strong sales instincts with experience driving revenue targets and coaching others to do the same>Highly analytical - comfortable building reports, interpreting data, and making decisions backed by metrics>Exceptional organizational skills with the ability to manage competing priorities without losing momentum or attention to detail>Outstanding communicator who genuinely connects with people and makes every client and team member feel seen and valued>Hands-on experience in a fitness instruction or coaching capacity is strongly preferred>Passion for community building and deep familiarity with the NW DC wellness and fitness landscape is a strong plus>
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Instructor - Austin  

    - Austin
    JETSET Pilates Instructors motivate clients through 50-minutes, choreo... Read More
    JETSET Pilates Instructors motivate clients through 50-minutes, choreographed classes. They are responsible for guiding clients safely and effectively through our modern Pilates workout and showing them modifications and form corrections as needed. Instructors are expected to be able to provide support and encouragement to clients of varying skill levels. They embody the culture and brand to support a welcoming and engaging community. JETSET Pilates instructors are dedicated individuals who are invested in their team and the workout; they occasionally assume other duties as assigned and are expected to work early morning, evening, and weekend shifts as necessary.

    Embodies a friendly, outgoing, and passionate personality with a love for health, fitness, and the JETSET Pilates workout.Fosters a sense of community in the studio. Thrives in a fast-paced environment. Builds relationships inside and outside the JETSET Pilates community. Reliable and professional team player with a positive attitude. Comfortable leading a fast-paced class with music and high energy.Current CPR/AED certification required.Previous fitness instructor experience preferred, but welcome enthusiastic new instructors!Ability to teach across Austin locations; South and Downtown.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Studio Lead - Chelsea  

    - New York City
    Studio Leads at JETSET Pilates are dynamic team members that help clie... Read More
    Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment.

    Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients.

    Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.

    Duties and Responsibilities
    Assist in delivering the ultimate boutique fitness experience to every client, every time. Provide the highest level of customer service to all clients and visitors upon arrival. Greet and check-in clients professionally upon arrival and thank them as they leave. Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately. Sell memberships and class packages in-person, online, and over the phone.Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).Maintain a clean and tidy studio.Process retail sales and restock inventory as needed.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Construction Manager  

    - Miami
    Job DescriptionJob DescriptionAbout JETSET Pilates FranchisingAt JETSE... Read More
    Job DescriptionJob DescriptionAbout JETSET Pilates FranchisingAt JETSET Pilates Franchising, we’re redefining the boutique fitness landscape through a distinctive Modern Pilates method, refined studio design, and a commitment to brand excellence. As a fast-growing franchise network, we support our franchise partners from concept to launch, offering high-touch support in design, construction, and operations to ensure every location delivers the elevated JETSET experience our clients expect. Position OverviewThe Construction Manager will serve as a key steward of JETSET's brand standards across all franchise buildouts and ongoing construction and equipment initiatives. This role ensures consistency, quality, and brand protection across new and existing franchise locations. The Manager will act as a central liaison between JETSET’s internal departments and third-party-led construction project teams, suppliers and vendors, ensuring timelines, expectations, and compliance standards are aligned and communicated clearly. This position requires strong project oversight skills, attention to detail, and the ability to manage multiple development timelines while enforcing brand and architectural standards. Key ResponsibilitiesConstruction Oversight & Brand ComplianceReview and approve construction documents and drawings to ensure alignment with JETSET design and brand standards.Monitor construction progress by attending OAC calls, reviewing construction progress photos, schedules, and milestone reports and visiting active job sites during buildoutsIssue construction closeout letters and follow up on any outstanding compliance issues post-openingEnsure all design standard are upheld during construction phaseInternal Coordination & ReportingMaintain clear communication between construction project stakeholders and internal teams, including real estate, operations, training and marketingKeep internal teams apprised of critical construction milestones (e.g., permit submissions, build start, inspections, completion, opening)Ensure internal reporting tools are consistently updated with accurate construction status and projected opening datesCoordinate internal millwork and equipment package tracking and invoicing. Documentation & Process ManagementProvide any feedback or lessons learned that can be incorporated to the Design & Construction ManualCollaborate with architects and design consultants to apply brand updates across evolving franchise needs and new design solutionsAssist with the evaluation and onboarding of source-restricted vendors for signage, millwork, and architectural servicesFranchisee Support ResponsibilitiesGuidance and Feedback: Help franchisees navigate construction compliance processes by providing feedback, resources, and support to ensure successCollaborate with the Studio Support team to audit facility compliance and ensure brand standards are met across the entire studio networkIssue Resolution: Assist franchisees in resolving construction-related issues, especially when brand standards are at riskPeriodic Updates: Provide updates to architecture and design consultants based on feedback from audits or site visitsRedirecting Support: Be available to redirect franchisees to appropriate resources or departments when additional support is neededVendor Management ResponsibilitiesVendor Compliance: Maintain roster of source-restricted vendors for signage, millwork, and architectural services while ensuring they meet brand standardsContract Oversight: Ensure all third-party vendors deliver on their contracts and adhere to JETSET’s processes.Coordination: Collaborate with architects and design consultants to apply brand updates across evolving franchise needsWhat You Need to Be SuccessfulDetail-Driven Mindset: A passion for quality, design, and brand integrity with an eye for ensuring every buildout matches the JETSET aestheticProactive Communicator: Ability to keep multiple stakeholders aligned and informed, often across time zones and at different project stagesStructured & Organized: Capable of tracking dozens of concurrent construction projects, document reviews, and compliance follow-ups with accuracyCollaborative: A team player who works well across internal departments (real estate, ops, marketing) and with external project teamsDecisive & Resourceful: Able to assess construction plans quickly, identify potential risks to brand standards, and execute effective solutionsStartup Experience (Desired): While not required, experience in a startup environment would be beneficial due to the dynamic nature of scaling operations and managing multiple stakeholders simultaneouslyRequirementsBachelor’s degree in Construction Management, Architecture, Design, or a related field5+ years of experience managing construction review processes in a franchise or multi-unit retail/hospitality settingWorking knowledge of construction processes, permitting workflows, and buildout timelines and CADExperience reviewing architectural plans, signage proposals, and vendor submittalsExcellent verbal and written communication skillsAvailable to travel to active and prospective construction sitesExperience in a franchise system or brand with strict design standards preferredTravel & In-Office RequirementsThis is a hybrid role with regular on-site presence at the HQ office in Dallas, TX (opening mid-year) and regular travel to Miami, FL HQ for internal meetings, collaboration, training, and conferences.The role also requires up to 15% travel to franchise locations.*Top end of salary range listed includes annual bonus potential What We OfferCompetitive compensation, performance-based incentives, and growth opportunities75% contribution to comprehensive individual health plan; plus dental, vision, life, and pet insurance optionsUp to 4% match to 401(k) plan with no waiting periodFlexible fitness & wellness membershipPaid time off and company holidaysA culture that values innovation, ownership, and excellenceOpportunity to join a dynamic team in a rapidly growing companyA collaborative, supportive work environment where your contributions are valued and recognizedProfessional development opportunities to enhance your skills and advance your careerJETSET Pilates is an equal opportunity employer. We celebrate diversity and are committed to creating an inviting work environment for all team members.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Read Less
  • Instructor - Albuquerque Uptown  

    - Albuquerque
    JETSET Pilates Instructors motivate clients through 50-minutes, choreo... Read More
    JETSET Pilates Instructors motivate clients through 50-minutes, choreographed classes. They are responsible for guiding clients safely and effectively through our modern Pilates workout and showing them modifications and form corrections as needed. Instructors are expected to be able to provide support and encouragement to clients of varying skill levels. They embody the culture and brand to support a welcoming and engaging community. JETSET Pilates instructors are dedicated individuals who are invested in their team and the workout; they occasionally assume other duties as assigned and are expected to work early morning, evening, and weekend shifts as necessary.

    Duties and Responsibilities
    Embodies a friendly, outgoing, and passionate personality with a love for health, fitness, and the JETSET Pilates workout.Fosters a sense of community in the studio. Thrives in a fast-paced environment. Has previous fitness instructor experience. Builds relationships inside and outside the JETSET Pilates community. Reliable and professional team player with a positive attitude. Comfortable leading a fast-paced class with music and high energy.Current CPR/AED certification required.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Director of Operations  

    - New York City
    About JETSET PilatesJETSET Pilates is where high-energy movement meets... Read More
    About JETSET Pilates
    JETSET Pilates is where high-energy movement meets modern luxury. Rooted in Miami and now
    expanding through New York City, our studios deliver a 50-minute full-body, high-intensity Pilates
    experience in a sleek, elevated space that feels like a first-class escape. Every detail, from the
    instruction, DJ-curated playlists, and premium equipment to the studio atmosphere, is designed to
    inspire results, confidence, and community.

    About the Role

    We're hiring an exceptional Director of Operations to oversee and scale JETSET Pilates studios in New
    York City. This role will lead multiple studio locations (including existing Gramercy, NoHo, and Park
    Avenue studios), manage and develop General Managers, and drive performance across the platform
    while executing new studio openings.
    As Director of Operations, you will be responsible for ensuring each studio operates at the highest level
    of performance, consistency, and client experience. This is a high-impact leadership role for someone
    who thrives on accountability, growth, and building a best-in-class multi-unit fitness platform.

    What You'll Do

    • Own performance across all studio locations, driving revenue, utilization, retention, and
    profitability
    • Lead, coach, and manage General Managers, building a high-performing and accountable
    leadership team
    • Execute new studio openings including hiring, training, and launch readiness
    • Implement and scale operating systems, including SOPs, reporting, and a consistent
    performance cadence across studios
    • Drive studio-level sales execution, ensuring strong membership growth, retention, and lead
    conversion
    • Collaborate on local marketing execution to support studio growth and pre-opening ramp
    • Ensure a consistent, high-quality client experience aligned with JETSET's premium brand
    standards

    • Identify and resolve operational issues across studios, maintaining smooth and efficient day-to-
    day execution

    • Oversee facilities, equipment, and vendor management to maintain a best-in-class studio
    environment
    • Manage staffing strategy across locations, ensuring proper coverage, labor efficiency, and team
    structure
    • Partner with ownership on expansion, providing operational input on new locations and overall
    growth strategy

    What We're Looking For

    • Proven experience managing multiple locations in fitness, hospitality, retail, or a similar
    consumer-facing business
    • Experience opening new locations or leading multi-site operational rollouts
    • Strong leadership skills with a track record of building and managing high-performing teams
    • Data-driven operator with the ability to manage performance through KPIs and metrics
    • Organized, detail-oriented, and able to operate in a fast-paced, high-growth environment
    • Clear, confident communicator with a polished presence
    • High ownership mentality with strong accountability and problem-solving ability
    • Tech-savvy and proficient with POS systems (MindBody preferred), reporting tools, and standard
    business software
    • Passion for health, fitness, and delivering an exceptional client experience
    • Flexible availability, including some evenings and weekends as needed to support studio
    operations and openings
    • Enthusiasm for the JETSET brand

    Compensation and Benefits

    • Base salary range: $80,000-$100,000 per year (commensurate with experience and qualifications)
    • Performance-based bonus with meaningful upside tied to studio performance, new openings
    • Healthcare stipend (eligibility-based)
    • Flexible PTO
    • Free JETSET Classes
    • Retail discounts
    • And more!

    We celebrate diversity and are committed to creating an inclusive environment for all employees.
    Employment decisions are based on qualifications, merit, and business needs. We do not discriminate
    on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age,
    national origin, marital status, veteran status, or disability status. Applicants who require reasonable
    accommodation during the application or hiring process are encouraged to contact us directly at
    [email protected] to request support.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Studio Lead - Park Ave  

    - New York City
    Studio Leads at JETSET Pilates are dynamic team members that help clie... Read More
    Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment.

    Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients.

    Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.

    Duties and Responsibilities
    Assist in delivering the ultimate boutique fitness experience to every client, every time. Provide the highest level of customer service to all clients and visitors upon arrival. Greet and check-in clients professionally upon arrival and thank them as they leave. Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately. Sell memberships and class packages in-person, online, and over the phone.Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).Maintain a clean and tidy studio.Process retail sales and restock inventory as needed.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Studio Lead - NoHo  

    - New York City
    Studio Leads at JETSET Pilates are dynamic team members that help clie... Read More
    Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment.

    Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients.

    Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.

    Duties and Responsibilities
    Assist in delivering the ultimate boutique fitness experience to every client, every time. Provide the highest level of customer service to all clients and visitors upon arrival. Greet and check-in clients professionally upon arrival and thank them as they leave. Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately. Sell memberships and class packages in-person, online, and over the phone.Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).Maintain a clean and tidy studio.Process retail sales and restock inventory as needed.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Instructor - NoHo  

    - New York City
    JETSET Pilates Instructors motivate clients through 50-minutes, choreo... Read More
    JETSET Pilates Instructors motivate clients through 50-minutes, choreographed classes. They are responsible for guiding clients safely and effectively through our modern Pilates workout and showing them modifications and form corrections as needed. Instructors are expected to be able to provide support and encouragement to clients of varying skill levels. They embody the culture and brand to support a welcoming and engaging community. JETSET Pilates instructors are dedicated individuals who are invested in their team and the workout; they occasionally assume other duties as assigned and are expected to work early morning, evening, and weekend shifts as necessary.

    Duties and Responsibilities
    Embodies a friendly, outgoing, and passionate personality with a love for health, fitness, and the JETSET Pilates workout.Fosters a sense of community in the studio. Thrives in a fast-paced environment. Has previous fitness instructor experience. Builds relationships inside and outside the JETSET Pilates community. Reliable and professional team player with a positive attitude. Comfortable leading a fast-paced class with music and high energy.Current CPR/AED certification required.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • General Manager - Vintage Park  

    - Houston
    JETSET Pilates General Managers are committed to the growth and develo... Read More
    JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.

    The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.

    The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.

    Duties and Responsibilities

    Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.Ensure all client inquiries, issues, and concerns receive a positive and timely response.Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.Create, monitor, and maintain class and staff schedules.Maintain inventory for supplies, retail, and beverages as needed.Plan and host team meetings and social events. Oversee hiring of instructors and studio leads and ensure career growthDrive studio performance on metrics like number of classes, utilization, first visits, and memberships
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less

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