This position provides leadership and operational oversight for the Perioperative Services across Abington Memorial Hospital and Lansdale Hospital.
The Director of Nursing and Patient Care Services assumes responsibility for developing strategy, leading operations and partnering with physician leaders and other key stakeholders. This position serves as a key member of the leadership team and will participate in strategy and goal setting and is responsible for overall operational effectiveness of the areas of responsibility. The Director of Nursing and Patient Care Services operates as a key member of the hospital leadership team, developing and implementing strategy to deliver optimal nursing care. He/She directs and ensures continuous quality and safety of staff and patients and improvement of all clinical practices, services and operations by managing the design and implementation of systems, processes and methods to evaluate and improve safe patient care across the continuum.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred.
Education - Required
Bachelor’s Degree in Nursing and Master's in a related fieldOR
Master’s Degree in NursingExperience - Required
4 years healthcare leadership experienceKnowledge, Skills and Abilities - Required
Effective Communication-Demonstrates an understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.Patient-and Family-Centered Practice-Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.Cultural Awareness-Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.Licenses and Certifications - Required
RN - Licensed Registered Nurse_PA - State of PennsylvaniaLicenses and Certifications - Preferred
CNML - Certified Nurse Manager and Leader - American Organization for Nursing Leadership within 2 YearsVALUES AND HABITS
Put People First
Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.Build relationships: Build belonging, empathy, and collaboration.Engage with grace: Assume positive intent and share your perspective thoughtfully.Create moments: Affirm and acknowledge the contributions and efforts of others.
Do What's Right
Pursue Excellence
MUST HAVE HVAC EXPERIENCE
Job Description SummaryPRIMARY FUNCTION:
Manages, plans, schedules, coordinates and directly supports the administration of the proper compliance for operations and maintenance. Has direct responsibility for all peripheral facilities craft services of “satellite” or affiliated facilities under the Facilities Department but not staffed by TJU Facilities personnel. Ensures the Hospital & facilities overall condition and appearance are maintained professionally. The Manager has a support role in the development and management of operating budgets for all departments and costs associated within areas of responsibility. Manages staffing schedules to ensure coverage of critical events as well as everyday operations support staffing. Supports the Departmental Administration in the identification and management of budgets (both operating and capital) and ensures quality control for departmental responsibilities. Has support role in the administrative and professional responsibility for the safe and efficient function and operation of all Hospital buildings, equipment, systems and grounds. Support the Departmental Senior Director and Directors with relationships and routine interactions between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.).
ESSENTIAL FUNCTIONS:
· Develops and demonstrates a working understanding of client needs (patients/clinical units/research, etc.) and supports the Facilities department in minimizing organizational risk. Provides knowledge based support to drive continuing compliance, service level improvement, added value to patient care environment and satisfaction, minimized business impact of operational interruptions, and financial responsibility for requested service levels. Requires the ability to manage multiple priorities, personal and adjust as these needs change.
· Provides direct support to the hospital through close coordination Conducts regular evaluations of clinical areas, research labs, and support departments to ensure that client needs are met.
· Monitors overall condition of all buildings systems related to academic, healthcare and research missions of the institution including all systems, equipment and grounds for safety and efficiency. Monitors and maintains compliance with state and local codes, TJC
compliance and insurance compliance, and through periodic and documented inspections.
· Works in support of the AVP, Senior Director, Directors of Operations and with all Facilities staff, ensuring compliance with all requirements of regulatory agencies including continuous readiness for TJC, PADOH, and all other regulatory site visits.
· Meets with appropriate TJC, state, local, and all other survey and inspection personnel referred by Administration to review surveys and corrective responses. Reports to the Directors of Operations and Compliance on presence and results of all such inspections and surveys with any requirements or recommendations for corrective action.
· Working with the Facilities Administration staff, participates in the planning of future development of physical facilities and systems. Developing, reviewing and recommending approval of plans for equipment and systems retrofit, repair replacement or additions to be carried out by institutional personnel and/or outside contractors.
· Responsible for readiness, functioning and maintenance of all Hospital life safety systems (fire alarms, sprinkler systems, emergency generators, etc.). Delegating routine repair and maintenance of systems to Supervisors and contracting for periodic inspection and special maintenance of detection and control systems.
· Supports and optimizes the use of the Work Order / Preventive Maintenance system to meeting the need of the institution to provide a meaningful management tool for all levels of FM management as well as efficiently schedule and distribute the workload. In addition it must connect with the end user providing a user friendly means to report problems or needs and provide status feedback throughout the process. Use of the system reports for clients to provide feedback from which actions can be taken to improve outcomes both within and outside of the FM department.
· Responsible for Human Resource related issues of direct and indirect staff including employment, termination, suspension, training, grievances and promotions. Developing work schedules and assignments for his / her personnel.
· Supports the negotiation, application and management of the collective bargaining agreement between Jefferson and the Teamsters Union (Facilities Services).
· Assumes a leadership role in safety and the prevention of injury. Understands emergency procedures and demonstrates appropriate response. Involves staff in the identification of system issues and development of corrective actions. Educates, involves and supports staff in error/event reporting. Problem identification, problem resolution, and compliance with all licensing/regulatory bodies, as applicable.
· Interacts with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson.
OTHER FUNCTIONS AND COMPETENCIES
Demonstrated ability to lead a diverse team of Facilities professional and skilled craftspeople work well in a both a collaborative as well as independent work assignments. Applies demonstrated ability to motivate others and drive performance either with or without direct authority.
Demonstrated ability to manage multi-million dollar operational and capital budgets to targets and make informed decisions relative to prioritization of work, based on business needs and available funding.
Excellent organizational skills and interpersonal communications (speaking, written and electronic)
EDUCATIONAL/TRAINING REQUIREMENTS:
HS/GED/Trade School Required. Bachelor’s degree in Engineering or related field preferred. _________________________________________________________________________
CERTIFICATES, LICENSES, AND REGISTRATION:
ASHE CHFM, certification preferred.
_________________________________________________________________________
EXPERIENCE REQUIREMENTS:
4 years of Maintenance Supervision experience in a medium to highly regulated or technical field.
Prior experience in Healthcare Facilities Management or equivalent industry (collective bargaining experience preferred).
________________________________________________________________________
ADDITIONAL INFORMATION:
MS Office, MS PowerPoint, budgeting and financial programs, and CMMS. MS Project, helpful
Demonstrated ability to lead a diverse team of Facilities professional and skilled craftspeople work well in a both a collaborative as well as independent work assignments. Applies demonstrated ability to motivate others and drive performance either with or without direct authority.
Demonstrated ability to manage multi-million dollar operational and capital budgets to targets and make informed decisions relative to prioritization of work, based on business needs and available funding.
Excellent organizational skills and interpersonal communications (speaking, written and electronic)
Company DescriptionNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.RELIEF & FULL TIME Opportunities Available
Evening (3P-11:30P) & Overnight (11P-7:30A) shifts available 8-hour shifts (FT: 40 hours weekly PT: 20 hours weekly RELIEF: 8 or 16 hours weekly)
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assignedRequests photo ID and insurance cards, scanning copiesRecords complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients’ insurance coverage and benefits including patient’s out of pocket liability. Ensures proper referral and authorizations are on file as needed.Completes all activities with adherence to departmental and institutional protocolsAssures regulatory and compliance requirements are metAchieves individual and team performance metricsCommunicates and collects out-of-pocket liability from patients at the time of serviceRotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Minimum Education and Experience Requirements
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
Job Description Summary
The PT Supervisor manages the physical therapy teams for the stroke injury program. They participate in hiring decisions, staff development, and the performance review process. They manage the day to day operations and work with interdisciplinary team members for program development. They participate in the Neurologic Physical Therapy Residency program. Patient care responsibilities commensurate with operational needs.
Essential Functions:
· Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
· Participate in the professional development of staff at all levels.
· Collaborates with the Therapy Managers, along with Human Resource management, addressing staff development and disciplinary processes.
· Participate in the interview processes of new candidates, as well as those seeking promotion.
· Orients new staff to the unit and program. Assists with discipline specific orientation as needed in
collaboration with Manager. Supports department, per manager, with ongoing departmental responsibilities.
· Prepares performance appraisals, with direct manager, for therapists, assistants, and aides assigned to them.
· Ensures compliance with accreditation and certification standards as well as developing and
implementing quality assurance and program evaluation systems.
· Attends official conferences and keeps the department informed of changes and updates in physiotherapy-related policies. Develops a reporting system for monitoring policy compliance.
· Performs other duties as assigned.
Bachelor’s, Master’s, or Doctoral Degree from an accredited Physical Therapy Program.
AND
Experience:
6 years of clinical experience with supervisory experience required.
Valid PA state license in Physical Therapy. BLS, CPR certification required via AHA.
Company DescriptionNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Summary
The Resource Management Center is the centralized location for daily staffing functions for designated regions across the enterprise. The Staffing Office Coordinator provides daily staffing functions as well as administrative support for designated Resource Management Centers and ensures accurate use of organizational policies and procedures. Critical thinking, collaborative decision making, high attention to detail, and the ability to function under pressure with the focus remaining on caring customer service is essential.
Job Duties
Minimum Qualifications
High School Diploma/GEDLess than 1 year healthcare experienceHealthcare Knowledge - 