JDC Power Systems, LLC is seeking a skilled and motivated Field Service Technician
FSR3 to support our customers' field operations. In this hands-on role, you will
troubleshoot, maintain, and service electrical systems, industrial controls, and related
equipment at client sites. You’ll play an essential role in ensuring the smooth operation
of power systems and delivering high-quality service, with a focus on resolving technical
issues and supporting customers with their needs. The ideal candidate will have strong
troubleshooting skills and experience in electrical systems.
Key Responsibilities:
Field Service Support:
- Perform on-site troubleshooting, maintenance, and repair of electrical systems and equipment,
including transformers, circuit breakers, LV/MV switchgear, and PLC controls.
- Conduct system diagnostics and address technical issues to ensure minimal downtime and efficient
system operation.
- Support system startups and commissioning, ensuring systems are operational and meet customer
specifications.
Customer Interaction & Support:
- Act as the primary point of contact for customers during service visits, resolving technical issues and
ensuring customer satisfaction.
- Provide basic training to customers on system operation and basic maintenance.
- Document service activities, including providing test reports and feedback on system performance.
Operational Efficiency:
- Maintain accurate records of time tracking, service work, and inventory on-site.
- Collaborate with other technicians to ensure timely and effective service delivery.
- Utilize remote troubleshooting tools when applicable to resolve issues quickly and reduce downtime.
Health & Safety Compliance:
- Ensure all work adheres to company safety protocols, OSHA guidelines, and industry standards.
- Participate in safety training sessions and maintain relevant safety certifications.
Qualifications
Education:
- High school diploma or equivalent required; associate’s degree in electrical engineering or a related
field is preferred.
- Certifications such as NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.
Experience:
- 3-5 years of hands-on experience as a field service technician, with a focus on power systems,
electrical equipment, or industrial controls.
- Experience with basic troubleshooting, maintenance, and repair of electrical systems, transformers,
and circuit breakers.
Skills & Competencies:
- Strong troubleshooting and problem-solving skills.
- Proficiency with field service management software, ERP systems, and Microsoft Office (Excel,Word).
- Good communication skills and the ability to explain technical issues clearly to customers.
- Ability to work independently and manage service priorities in a fast-paced environment.
Extra Competencies:
- Experience with electrical systems at low and medium voltage levels.
- Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.
Other Requirements:
- Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.
- A valid driver’s license and clean driving record.
- Strong commitment to safety and customer satisfaction.
- Familiarity with industry-standard test equipment (e.g., multimeters, breaker test sets).
Location: Various
Travel Requirements:
- Travel is required on a daily/weekly basis to both customer sites and internal field servicelocations across the Region. Occasional travel may be required to Hackettstown, NJ to meet withleadership.
You should be proficient in:
Journeyman’s LicenseElectrical InstallationElectrical TroubleshootingElectrical RepairOSHA 10-Hour Certification (OSHA 10)Relay TestingSCADA ExperienceField Service ReadinessMicrosoft ExcelMachines & technologies you'll use:
SCADAERP SoftwareProgrammable Logic Controller (PLC) (Siemens, Schneider Electric) Read LessAt JDC Power Systems, LLC, we keep facilities powered, productive, and safe. In this FSR2-level role, you’ll be the trusted expert customers depend on to restore operations, optimize controls, and lead with safety. You’ll grow by tackling complex systems, influencing SOPs, and collaborating with engineers and technicians across the region.
Your mission Restore and optimize electrical systems: transformers, breakers, LV/MV switchgear, PLC controls, and SCADA connections.Independently troubleshoot on-site to minimize downtime; escalate strategically when needed.Verify performance via inspections and testing against standards and best practices.Own customer communication from arrival to wrap-up with clear findings and next steps.Prepare accurate service documentation: test reports, diagnostics, and recommendations.Coordinate logistics — schedule, parts, tools — to execute work efficiently.Keep meticulous records: inventory, time, and equipment utilization.Deploy remote diagnostic tools; provide remote support to junior and senior peers.Champion safety with site assessments, briefings, and adherence to OSHA and company rules.Drive continuous improvement: contribute to SOPs and propose enhancements to service delivery. What sets you up for success High school diploma or equivalent required; Associate’s in Electrical/Mechanical Engineering preferred.NFPA 70E, OSHA 30, or comparable certifications welcomed.3–5 years in field service with emphasis on power systems, electrical equipment, or industrial controls.Demonstrated expertise resolving complex electrical issues and component failures.Experience with PLCs, SCADA, transformers, circuit breakers, LV/MV switchgear, and protective relays.Familiarity with field service management software is a plus. Technical strengths Diagnostic mindset and strong problem-solving under time pressure.Proficiency with multimeters, relay test sets, and diagnostic applications.Excellent verbal/written communication with customers and internal teams.Effective prioritization and multi-tasking across multiple service calls.Collaborative team orientation. Additional requirements Frequent travel, including overnight stays, to customer sites and JDC locations nationwide.Valid driver’s license and clean driving record.Ability to read and interpret electrical drawings, schematics, and wiring diagrams.Strong safety focus and dedication to customer satisfaction. Extra competencies Low- and medium-voltage system experience.Foundational to intermediate exposure to PLCs, SCADA, and protective relay systems. Location and travelLocation: DMV area with a regional office in Sterling, VA.
Travel: Daily/weekly travel across the region to customer sites and internal field locations.
Target proficiencies PLC troubleshooting120/208/240/480 V systemsSCADA experiencePLC wiring Equipment & platforms Switchgear: Mitsubishi, ABB, Siemens, Schneider Electric, EatonPLCs: Siemens, Schneider ElectricJDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.
JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.*
Read LessJDC Power Systems, LLC is seeking a skilled and motivated Field Service Technician (FSR3) to support our customers' field operations. In this hands-on role, you will troubleshoot, maintain, and service electrical systems, industrial controls, and related equipment at client sites. You’ll play an essential role in ensuring the smooth operation of power systems and delivering high-quality service, with a focus on resolving technical issues and supporting customers with their needs.
The ideal candidate will have strong troubleshooting skills and experience in electrical systems.
Key Responsibilities:
Field Service Support: Perform on-site troubleshooting, maintenance, and repair of electrical systems and equipment, including transformers, circuit breakers, LV/MV switchgear, and PLC controls. Conduct system diagnostics and address technical issues to ensure minimal downtime and efficient system operation. Support system startups and commissioning, ensuring systems are operational and meet customer specifications.Customer Interaction and Support: Act as the primary point of contact for customers during service visits, resolving technical issues and ensuring customer satisfaction. Provide basic training to customers on system operation and basic maintenance. Document service activities, including providing test reports and feedback on system performance.Operational Efficiency: Maintain accurate records of time tracking, service work, and inventory on-site. Collaborate with other technicians to ensure timely and effective service delivery. Utilize remote troubleshooting tools when applicable to resolve issues quickly and reduce downtime.Health and Safety Compliance: Ensure all work adheres to company safety protocols, OSHA guidelines, and industry standards. Participate in safety training sessions and maintain relevant safety certifications.Qualifications:
Education: High school diploma or equivalent required; associate’s degree in electrical engineering or a related field is preferred. Certifications such as NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.Experience: 3-5 years of hands-on experience as a field service technician, with a focus on power systems, electrical equipment, or industrial controls. Experience with basic troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.Skills and Competencies: Strong troubleshooting and problem-solving skills. Proficiency with field service management software, ERP systems, and Microsoft Office (Excel, Word). Good communication skills and the ability to explain technical issues clearly to customers. Ability to work independently and manage service priorities in a fast-paced environment. Extra Competencies: Experience with electrical systems at low and medium voltage levels. Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.Other Requirements:
Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.A valid driver’s license and clean driving record.Strong commitment to safety and customer satisfaction.Familiarity with industry-standard test equipment (e.g., multimeters, breaker test sets).Location:
Regional office is in Sterling, VA.Travel is required on a daily/weekly basis to both customer sites and internal field service locations across the regionOccasional travel nationwide.JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.
*JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is critical to our success. *
JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.
You should be proficient in:
120/208/240/480 Voltage SystemsElectrical InstallationElectrical TroubleshootingHigh Voltage SystemsIndustrial Electrical ExperienceMachines & technologies you'll use:
Switchgear (Mitsubishi, ABB, Siemens, Schneider Electric, Eaton)SCADAProgrammable Logic Controller (PLC) (Siemens) Read LessJDC Power Systems, LLC is seeking a skilled and motivated Field Service Technician (FSR3) to support our customers' field operations. In this hands-on role, you will troubleshoot, maintain, and service electrical systems, industrial controls, and related equipment at client sites. You’ll play an essential role in ensuring the smooth operation of power systems and delivering high-quality service, with a focus on resolving technical issues and supporting customers with their needs.
The ideal candidate will have strong troubleshooting skills and experience in electrical systems.
Key Responsibilities:
Field Service Support: Perform on-site troubleshooting, maintenance, and repair of electrical systems and equipment, including transformers, circuit breakers, LV/MV switchgear, and PLC controls. Conduct system diagnostics and address technical issues to ensure minimal downtime and efficient system operation. Support system startups and commissioning, ensuring systems are operational and meet customer specifications.Customer Interaction and Support: Act as the primary point of contact for customers during service visits, resolving technical issues and ensuring customer satisfaction. Provide basic training to customers on system operation and basic maintenance. Document service activities, including providing test reports and feedback on system performance.Operational Efficiency: Maintain accurate records of time tracking, service work, and inventory on-site. Collaborate with other technicians to ensure timely and effective service delivery. Utilize remote troubleshooting tools when applicable to resolve issues quickly and reduce downtime.Health and Safety Compliance: Ensure all work adheres to company safety protocols, OSHA guidelines, and industry standards. Participate in safety training sessions and maintain relevant safety certifications.Qualifications:
Education: High school diploma or equivalent required; associate’s degree in electrical engineering or a related field is preferred. Certifications such as NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.Experience: 3-5 years of hands-on experience as a field service technician, with a focus on power systems, electrical equipment, or industrial controls. Experience with basic troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.Skills and Competencies: Strong troubleshooting and problem-solving skills. Proficiency with field service management software, ERP systems, and Microsoft Office (Excel, Word). Good communication skills and the ability to explain technical issues clearly to customers. Ability to work independently and manage service priorities in a fast-paced environment. Extra Competencies: Experience with electrical systems at low and medium voltage levels. Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.Other Requirements:
Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.A valid driver’s license and clean driving record.Strong commitment to safety and customer satisfaction.Familiarity with industry-standard test equipment (e.g., multimeters, breaker test sets).Location:
Regional office is in Sterling, VA.Travel is required on a daily/weekly basis to both customer sites and internal field service locations across the regionOccasional travel nationwide.JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.
*JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is critical to our success. *
JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.
You should be proficient in:
120/208/240/480 Voltage SystemsElectrical InstallationElectrical TroubleshootingHigh Voltage SystemsIndustrial Electrical ExperienceMachines & technologies you'll use:
Switchgear (Mitsubishi, ABB, Siemens, Schneider Electric, Eaton)SCADAProgrammable Logic Controller (PLC) (Siemens) Read Less