Job DescriptionJob DescriptionBenefits:
401(k) matchingBonus based on performanceCompetitive salaryPaid time offTraining & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jason Hobbs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Licensed Insurance Account Representative (State Farm Experience Required)
Requirements (Please Do Not Apply Unless You Meet These Qualifications):
Active California Property & Casualty Insurance License requiredMinimum of 2 years of experience working as a State Farm Agent Team Member requiredExtensive State Farm experience strongly preferredExperience with State Farm systems and processes preferredStrong sales and customer service skills required
We are a small, close-knit office that values teamwork, professionalism, and a positive attitude. We are seeking an experienced insurance professional who is customer-focused, empathetic, and motivated to grow with our agency.
Our office serves a wide variety of households and specializes in small business insurance. We are looking for someone who enjoys balancing exceptional customer service with proactive sales and relationship-building.
For the right person, we anticipate significant opportunities for internal growth, increased responsibility, and career advancement.
Responsibilities:
Assist customers with policy questions, changes, and coverage recommendationsGenerate new business opportunities through referrals and cross-sellingManage customer inquiries and resolve issues promptly and professionallyMaintain accurate customer records and update information as neededSupport customer retention initiatives and strengthen long-term relationshipsWork closely with team members to ensure outstanding customer experiencesAssist with small business insurance accounts and servicing needs
Qualifications:
Active California Property & Casualty LicenseMinimum 2 years of State Farm agency experienceExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailProven customer service and sales experienceAbility to remain calm and professional in high-pressure situationsSelf-motivated with a strong work ethic and positive attitude
If you are an experienced insurance professional who takes pride in helping customers and enjoys working in a collaborative, high-performing environment, we would love to connect with you.
Applications without prior State Farm agency experience will not be considered.
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