ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Knowledge of and enforcement of all gaming rules and regulations which apply to the functions and duties of the Security Officers.
• Knowledge of departmental policies and procedures.
• Training, daily shift task scheduling, and evaluating Security Officers and EMT’s for training/coaching purposes.
• Assisting Security Shift Manager and Security Supervisor with reviewing all logs and reports after the end of assigned shift.
• Performing the function of the Security Officer or Dispatcher as needed.
• Responsible for Security Officers and EMT’s on assigned shift.
• Works closely with the Security Shift Manager and Security Supervisor to ensure compliance with company policies and all local, state and federal statues and gaming regulations.
• Ensures complete and proper documentation of all incidents.
• Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.
• Monitors and investigates all irregularities.
• Documents all incidents. Completes follow-up reports stating final disposition.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Performs any and all duties as assigned by your Director, Manager, Supervisor, or a member of management.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High school diploma or equivalent
• Effective communication skills (written and verbal)
• Previous customer service experience
• Ability to display professionalism
• Must be able to run on level surfaces, as well as up and down stairs
• Ability to identify and quickly respond to potential problems and conflicts; and defend self and others in combative situations
• Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
• Ability to multi-task as required
• Must be able to earn and maintain an American Heart Association CPR/AED and First Aid certification
• Must have valid driver’s license and acceptable driving history.
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license.
LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Possess ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training.
Ability to earn and maintain RBS Certification within 60 days of employment
Must possess a valid driver’s license and have acceptable driving history.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate to loud. Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke.
Read LessKey Responsibilities:
1. Guest Service:
· Greeting guests warmly and escorting them to their tables.
· Present menus, take orders, and recommend food and drink options based on guests' preferences.
· Provide information on daily specials, promotions, and menu items.
· Ensure that all guest requests are handled promptly and politely.
· Respond to guests' inquiries regarding food, beverages, and resort services.
· Address and resolve any guest complaints in a professional manner, escalating when necessary.
2. Food & Beverage Service:
· Accurately take and relay orders to the kitchen or bar.
· Serve food and beverages in accordance with established resort standards.
· Ensure proper presentation of food and drinks after serving to guests.
· Ensure guests are satisfied with their meals, refilling drinks, and providing any necessary condiments.
· Clear tables after guests have finished their meals and prepare them for the next guests.
3. Cleanliness & Organization:
· Maintain cleanliness and organization of dining areas, including tables, chairs, and menus.
· Ensure that workstations are properly stocked with utensils, napkins, and other necessary items.
· Assist with setting up and cleaning up dining areas, ensuring that health and safety standards are maintained.
4. Team Collaboration:
· Work effectively with colleagues, including other waitstaff, kitchen staff, and management.
· Assist in training new staff as needed and promoting a positive team environment.
· Help with additional duties such as delivering room service or assisting with special events.
5. Sales and Upselling:
· Promote the resort’s food and beverage offerings and encourage guests to try new or signature items.
· Upsell menu items and suggest pairings that enhance the guest experience.
· Accurately handle guest checks, process payments, and provide change, as necessary.
6. Adherence to Resort Policies:
· Follow all resort procedures regarding health and safety, food handling, and alcohol service.
· Comply with the resort’s grooming and uniform standards.
· Maintain confidentiality regarding guest information and resort operations.
· Other duties and responsibilities may be assigned as necessary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
· High school diploma or equivalent
· Six months’ experience in food & beverage service preferred
· Knowledgeable of food and wine
· Must possess excellent interpersonal skills
· Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Maintain clear and open communications with customers and managers/supervisors.
• Be knowledgeable of players’ club and encourage guest participation.
• Respond to machine tilts, malfunctions and determine if maintenance is needed.
• Perform minor maintenance/repairs on slot machines.
• Fill ticket printers and stock ticket paper.
• Respond to machines with jackpot and determine if jackpot is valid.
• Perform dispatching duties when needed in circumstances when Mobile Attendant is not functional or temporarily inactive.
• Circulate throughout assigned area(s) keeping conversations with team members to a minimum while focusing on opportunities to interact with the guests.
• Work to build relationships with existing customers and work to foster relationships with new guests.
• Knowledgeable of slot machine payouts and basic functions of slot machines.
• Develop thorough knowledge of all game functions, to include all bonus features. Be able to explain all games to the guests.
• Count and verify wallet bank.
• Participate in and promote marketing events.
• Ability to use two-way radios and maintain professional radio etiquette at all times.
• Competently utilize Slot Mobile Attendant device to respond to floor duties independently and as assigned by leadership throughout work shift.
• Maintain the condition of the Mobile Attendant device including using only appropriate use of instruments, cleaners, chargers, cases and other approved accessories provided by the company. Keep the Slot Mobile Attendant device on person during their work shift, except on authorized breaks.
• Meet department uniform, appearance and grooming requirements.
• Meet attendance guidelines.
• Maintain cleanliness and organization of assigned work areas including pushing in chairs and trash pickup, as well as keeping work areas clean and free of safety hazards, debris and litter.
• Perform all job duties in a safe and responsible manner.
• Proactively serve non-alcoholic beverages to customers.
• Notify your supervisor if you need assistance, require additional help, or observe suspicious activity.
• Ensure supplies are stocked as needed.
• Attend all departmental and company training programs or meetings as directed.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High school diploma or equivalent.
• Must be proficient in Microsoft applications.
• Excellent written/verbal communication skills.
• Excellent customer service skills.
• Dedicated team player.
• Able to handle multiple tasks, flexible and positive when adjusting to change.
• Ability to use small electronic hand-held device to retrieve work assignments.
• Attention to detail and follow-through.
• Must be able to acquire and maintain appropriate gaming license.
LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
Read LessThe following and other duties may be assigned as necessary:
Greet and welcome guests, ensuring a warm and professional first impression that aligns with Jamul Casino Resort’s hospitality standards and AAA standards.Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay. Responsible for Seamless check-in and check-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance guest experience.Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions. Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records.Assist the Overnight Supervisor with end of day processes and proper report tracking. Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction.Collaborate with housekeeping and other departments to ensure all rooms are clean, well maintained, and ready to meet the needs of each guest.Coordinate group reservations, VIP services, and personalized arrangements for special events or occasions while ensuring a seamless experience for our guests.Actively upsell hotel amenities, such as dining options and spa services, to enhance the guest experience.Maintain accurate records of bookings, reservations, and payments using the management systems.Approach problem-solving with a proactive mindset, anticipating potential challenges, and addressing issues after they affect the guest experience.Stay readily available and approachable to all guests, fostering a welcoming and supportive environment throughout their stay.Communicate effectively with guests, team members, and managers, confidently responding to questions and offering solutions that reflect the resort’s commitment to excellence. Adhere to our AAA standards and follow them during each interaction consistently.Think outside the box to wow our guests with thoughtful and anticipatory gestures.Adheres to all grooming standards as outlined by leadershipParticipate in training programs to develop skillsRequirements / Qualifications / SkillsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1+ years’ experience as a Hotel Night Auditor 1+ years’ experience in guest service Experience with Property Management Systems (PMS) such as Infor HMS, SRH preferredMust have excellent verbal and written communication skills. Proficient in handling cash, credit card transactions, and maintaining accurate financial records.Strong organizational skills with attention to detail in managing guest information, reservations, and payments.Familiarity with basic computer skills, including proficiency in MS Office (Word, Excel)Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. High school diploma or equivalent Must be able to acquire and maintain an appropriate gaming license. Certificates, Licenses, RegistrationsTeam members must be able to qualify for licenses and permits required by federal, state and local regulations.
Ability to earn and maintain Gaming License. Physical Requirements / Work Environment / SkillsThe physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone.Sufficient strength to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.\Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke.Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Read LessThe following and other duties may be assigned as necessary:
· Perform all bell duties that include the pick-up and delivery of luggage in a timely, efficient, and professional manner.
· Provide friendly, fast, and helpful guest service in line with AAA diamond program service standards.
· Provides lead supervision and training to Line Level department positions.
· Ensures courteous and prompt attention to guest requests or complaints.
· Greetings guest while arriving and departing.
· Must have a valid California State driver’s license.
· Parks guest vehicles in specified areas in an efficient and safe manner as needed.
· Retrieves guest vehicles from specified areas in an efficient and safe manner as needed.
· Performs drive-and-park assignments per department policies and procedures.
· Ensure prompt reporting of any incidents to Transportation Supervisor.
· Monitors and assists activities in all department related areas including but not limited to shuttle VIP and private groups to ensure customer satisfaction and operational needs are met in a timely and correct manner.
· Acts as interim during Transportation Supervisor absence.
· Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs. Ensures service standards are followed by all team members and addresses issues as they arise.
· Ensure operations are in accordance with established policies and procedures.
Provided guidance and daily supervision of staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.This position is required to work outside and is subject to all types of weather conditions. Proper clothing is provided. Basic proficiency with computers including Microsoft office suite, report writing, editing of excel spreadsheets, creating power points, and forms for department use.· Ability to communicate effectively with guests as well as all levels of team members.
· Performed various physical tasks that include running across flat land, up and down stairs to park and retrieving cars in as little amount of time as possible.
· Must be able to reach and grasp to retrieve keys for guests' vehicles.
· Will be driving cars of all types.
· Exemplify high attention to detail regarding the level of service delivery.
· Other tasks and responsibilities may be assigned as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
· Preferred High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
· Must have a valid California Driver’s License.
· Preferred Minimum of one (1) year Valet/Bell Attendant experience and increasing level of responsibilities.
· Valid California vehicle operator's license and no traffic citations in past three (3) years with no more than two (2) minor traffic violations in the past three (3) years.
· Obtain and maintain a gaming license with gaming commission.
· Preferred ability to safely operate passenger vehicles with standard and automatic transmissions.
This job has supervisory responsibilities.
· Responsible for staff development and assistance with training.
· Responsible for rewards and recognition program to maximize team member engagement.
· Evaluates team members within the department and delivers constructive feedback to team members regarding performance.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members
• Repair equipment as necessary and replace broken equipment as needed, up to and including all restaurants, bars, and associated kitchens, this includes lighting and safety hazards.
• Trouble-shoot equipment and provide leadership possible problem causes, and potential solutions.
• Repair and replace broken equipment on the casino floor and associated venues.
• Maintain and clean the facilities shop and all service level office and equipment rooms including all electrical rooms, compressor rack rooms, UPS rooms, and assist with maintaining all office areas, and work areas, including the warehouse area, switchgear area, chiller and boiler rooms, wardrobe, and off-site warehouse.
• Repair and replacement of broken equipment including, air handlers, exhaust fans, FCU’s, and the roof membrane itself as necessary; conduct preventative maintenance on all roof related equipment and demonstrate the procedure to the general repair position, including, but not limited to, changing filters, replacing belts, cleaning, and lubricating equipment as necessary, and assist in removing snow where it presents a hazard to equipment or danger to personnel.
• General knowledge of electricity and electrical components, be competent with a multi-meter and be able to trouble-shoot and repair a variety of electrical equipment. Assist leadership in planning and implementing electrical repairs and installs as necessary.
• General knowledge of plumbing and plumbing fixtures; trouble-shoot and repair plumbing problems, as well as assist leadership in planning and implementing plumbing repairs and new projects as necessary.
• General knowledge of carpentry and woodworking, using various woodworking tools and equipment safely and efficiently including multiple automatic saws, jig saws, table saws and routers. Repair furniture and fabricate products as required.
• Perform any job needed for the repair and maintenance of the property, as it relates to the daily function of keeping the property safe and operational.
• Operate a variety of lifts and other facilities equipment and vehicles.
• Proficient with welding and soldering equipment, handheld tools, and shop equipment.
• Perform all work in a consistently safe manner, including the use of personal protective equipment, including, but not limited to, safety gloves, harness’ ear protection, and eye protection, safety vests, proper safe use of ladders and basic tools, and chemicals. Be cognizant of Lock Out/Tag Out procedures, MSDS requirements, BBP expectations, PPE requirements and report all safety hazards.
• Assist with snow removal as needed, including, but not limited to, driving various vehicles, operating plows, hand shoveling when necessary, putting down ice melt, operating a mechanical spreader, or using a walk behind spreader.
• Take readings on vital equipment including, but not limited to, recording all vehicle mileage, track gas usage, and reporting any vehicle damage.
• Respond to all facility maintenance needs as requested by other departments, including but not limited to, ensuring that all equipment utilized in all aspects of facilities are functioning properly.
• Assist in all emergency training and participate as directed in emergencies.
• Meet department uniform and appearance standards, as well as grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High school diploma or equivalent
• 6 months related experience and/or training; or equivalent combination of education and experience
• Ability to prepare, read and comprehend documents
• Ability to write reports and correspondence
• Prior experience in general maintenance, electrical and mechanical experience preferred
• General knowledge of chemicals, maintenance tools, basic plumbing, HVAC, basic electrical, lifts and assorted equipment preferred
• Ability to operate equipment such as hand and power tools and emergency equipment
• Good oral communication skills, able to follow directions, and have the ability to communicate clearly and effectively over handheld radios
• Ability to respond appropriately in emergency situations
• Must have valid driver’s license and acceptable driving history
• Must be able to acquire and maintain appropriate gaming license
LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Greet and welcome guests, assign seating, and escort guests to their table.
• Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
• Participate as a team member with all servers, bussers, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
• Respond to telephone inquiries including making reservations and taking messages as needed.
• Meet department uniform, appearance, and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
• High school diploma or equivalent
• Must possess excellent interpersonal skills
• Ability to earn and maintain RBS Certification within 60 days of employment.
• Available to work required schedule which may include nights, weekends, holiday, and overtime as needed
• Ability to earn and maintain a current Food Handlers Card
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license
LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to count money, gaming chips and make a change efficiently and accurately. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Clean, sanitize and shine all cooking equipment, walls, ceiling tiles and kitchen hoods.
• Mop, sweep and scrub floors.
• Recognize and ensure appropriate chemicals are used when cleaning and mixing chemicals.
• Move equipment and clean within assigned areas.
• Report any problems, including property damage or equipment failure, to Environmental Services leadership.
• Remove garbage, refuse, towels, mops, rags and aprons.
• Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.
• Frequently maneuver in small, limited spaces and use ladders and/or mechanical lifts, as well as clean ground level areas.
• Wash and stack tableware, dishes, pots and pans in proper kitchen locations
• Stock and supply all service areas with appropriate cleaning supplies.
• Safely operate equipment, tools and chemicals used for production.
• Proper maintenance and distribution of company assets
• Attend all departmental and company training programs or meetings as directed.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
• Use two-way radios and maintain professional radio etiquette at all times.
• Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• Six months previous kitchen work experience; related experience or training; or combination of education and experience preferred
• Must be able to work as a team with other employees
• Ability to use and control various mechanical equipment
• Must be able to work with various cleaning chemicals
• Ability to earn and maintain a current Food Handlers Card
• Must be able to acquire and maintain appropriate gaming license
LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
Provide friendly, fast, and helpful customer service to all guests and team members.Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance during emergencies. Patrol parking lots and property.Contact all persons or vehicles displaying suspicious behavior.Provide escorts as needed. Oversee customer presence on property to include: provide crowd control, direct traffic, check I.D., provide line management when elevators congest and check for items not allowed on casino property.Communicate all concerns regarding building maintenance/safety concerns to Facilities. Provide waters to guests as needed. Pick up trash and ensure cleanliness of property. Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.Report accidents and incidents in both written and verbal form. Collect and compile investigation as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. Testify in court when necessary.Meet department uniform, appearance, and grooming requirements.Keep work areas clean and free of safety hazards, debris, and litter.Perform all job duties in a safe and responsible manner.Must adhere to regulatory, department and company policies.Perform other job related and compatible duties as assignedQUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
High school diploma or equivalent Effective communication skills (written and verbal) Previous customer service experience Ability to display professionalism Must be able to run on level surfaces, as well as up and down stairs Ability to identify and quickly respond to potential problems and conflicts; and defend self and others in combative situations Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time Ability to multi-task as required Must be able to earn and maintain an American Heart Association CPR/AED and First Aid certification Must have valid driver’s license and acceptable driving history. Ability to earn and maintain TiPS certification Must be able to acquire and maintain appropriate gaming licenseCERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training.Ability to earn and maintain RBS Certification within 60 days of employmentMust possess a valid driver’s license and have acceptable driving history.LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Possess ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate to loud. Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke.
Read Less