Job DescriptionJob DescriptionAbout the Role:The Smile Center of Columbus NJ is looking for a friendly and organized Front Desk team member to be the welcoming face of our dental practice! This is a fantastic opportunity to join a patient-focused team where your communication skills and attention to detail will make a real difference every day.
Responsibilities:Greet and check in patients with a warm, professional demeanorAnswer incoming phone calls, respond to inquiries, and manage appointment schedulingVerify dental insurance benefits and process patient billing and co-paysMaintain and update accurate patient records in the practice management systemCoordinate patient flow and communicate with clinical staff to ensure smooth daily operationsHandle patient correspondence, appointment reminders, and follow-up communicationsManage front office administrative tasks including filing, data entry, and office supply inventoryRequirements:Prior dental or medical front office experience preferredFamiliarity with dental practice management software (Dentrix, Eaglesoft, or similar) a plusKnowledge of dental insurance verification and billing processesStrong interpersonal and customer service skills with a patient-first attitudeExcellent organizational skills and ability to multitask in a fast-paced environmentProficient in basic computer applications and office technologyReliable, punctual, and a collaborative team playerAbout Us:James E Rockwell DMD PA has been a trusted name in dental care in the Mount Holly, NJ community, providing patients with high-quality, compassionate dental services. Our patients keep coming back because of the personalized care and comfortable experience we deliver at every visit. We take pride in fostering a supportive, team-oriented work environment where every staff member is valued and appreciated.
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