Jacksonville Orthopaedic Institute is looking for a Certified Medical Assistant to join our team at the Beaches office. The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.
Location: 1577 Roberts Dr., Suite 225, Jacksonville Beach. FL 32250
Schedule: Monday- Friday
Essential Duties and Responsibilities
Work closely with orthopedic physicians and physician assistants to coordinate the care and needs of patients.Assist with clerical duties such as completing forms and charting.Check physician schedules and prepare charts for needed test results.Organize patient flow to keep physician on schedule.Assist patients to exam room, collect patient history, and conduct screening per physician guidelines.Record patients' medical history, vital statistics, or information such as test results in medical records.Answer patient phone calls and give instructions at the direction of the physician.Document phone calls and prescription refills.Maintain clean exam rooms and instruments following infection control guidelines.Follow bio-hazardous waste standards.Restock exam rooms and maintain medical supplies.Follow universal precautions when assisting with patient care.Maintain strictest confidentiality and adhere to all HIPAA guidelines/regulations.Clerical and computer duties are required to complete forms and charting.Other duties as assigned.Position Requirements
Valid Medical Assistant Certification (AAMA).Valid CPR certification.High School Diploma or GED required.Minimum 1-2 years Medical Assistant experience.Orthopaedic experience a plus.Proficiency with triaging patient care issues.Ability to work efficiently in a fast-paced clinic.Knowledge of HIPAA and safety guidelines/regulations.Excellent communication and customer service skills.Computer proficient.Working Conditions
Fast paced orthopedic medical practice environment. Exposure to communicable diseases and bodily fluids.
Physical Demands
Must be able to communicate clearly in person and over the telephone.
Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.
Requires full range of body motion, manual and finger dexterity, and hand-eye coordination.
Requires frequent bending, reaching, and repetitive hand movements, standing, walking and sitting.
Requires pushing and pulling exerted regularly throughout a regular work shift.
Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required.
Requires standing and walking for extensive periods of time.
Read LessJacksonville Orthopaedic Institute is looking for a Full-time – Financial Counselor to join our team at the Beaches JOI clinic.
The position is full-time with benefits including 401K, Medical, Dental, vision, STD, LTD, Life Insurance, etc.
Schedule: Monday- Friday, 8a-5pm; 40 hours/week; No weekends.
Location: 1577 Roberts Dr., Jacksonville Beach, FL 32250
Essential Duties and Responsibilities
Carry out the established procedures for follow up and collection of assigned accounts.Conduct patient financial interviews to assist with the resolution of the patient’s account, and to ensure compliance with JOI’s financial resolution policies.Advise and counsel patients and guarantors as to rights, responsibilities and procedures with regards to payment for care.Work with patients to identify the most appropriate account resolution; assist with making payment plans if applicable.Review aging of assigned accounts and maintain current notes regarding payment status.Act as a liaison for patients and the billing department.Operate computerized patient account system to enter and update data as needed.Maintain strictest confidentiality and adhere to all HIPAA guidelines/regulations.Has knowledge of and adheres to all compliance regulations, policies and procedures.Perform related job duties as required to support the medical office.
Position Requirements
Demonstrated experience in medical billing/collections and/or patient financial counseling.Familiarity with CPT-4 and ICD-9 and ICD-10 coding, Commercial, HMO, and Medicare insurance billing.Willingness to actively pursue payment from patients and third-party payers.Must have 2 years of experience with patient financial counseling and face-to-face collections.Must have experience working with medical insurance.Ability to establish and maintain effective working relationships with patients and other staff members.Excellent communication skills, both written and oral.Excellent customer service skills and professional demeanor.Must be well organized and detail oriented.Computer proficiency.Medical coding experience is a plus.High School Diploma or GED required.
Working Conditions
Normal office environment. Occasional overtime may be required.
Physical Demands
Requires sitting and standing associated with a normal office environment. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone.
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