Our expanding organization is looking for motivated Customer Service Representatives to strengthen our Chattanooga team. We're dedicated to providing superior service that drives client success. Role Summary: Join our Chattanooga,TN location as a Customer Service Representative where you'll be instrumental in delivering excellent customer support. This position offers valuable career advancement in a collaborative, fast-paced workplace. Primary Duties: Handle incoming customer communications via telephone and email channels Manage service requests while ensuring data accuracy Recognize and route urgent matters appropriately Partner with colleagues to enhance the customer journey Conduct follow-up communications for quality assurance Record all customer touchpoints and profile modifications Minimum Requirements: High school completion or GED equivalent Competent with standard office software Excellent verbal and written communication abilities Preferred Experience: Background in customer-facing roles Knowledge of customer management software platforms Training and hours Career advancement and training programs Standard weekday business hours Become part of a company that prioritizes employee development and success. We embrace workplace diversity and encourage applications from all backgrounds. Equal Employment Opportunity: We maintain a discrimination-free workplace and provide equal opportunities to all candidates and team members.
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