Jack Madden Ford is a reputable family owned dealership that has been serving the Norwood area for over 70 years! We offer competitive pay with a great work life balance, we are also closed on the weekends!!!!
Come join the family!
In the role of Service Advisor, you will ensure exceptional customer service by managing service appointments, communicating vehicle issues clearly, and coordinating with technicians to deliver timely and high-quality repairs. Your expertise and friendly approach will help maintain strong customer relationships and support the smooth operation of our service center.
ResponsibilitiesGreet customers promptly and courteously, addressing their automotive service needs.Schedule service appointments and effectively manage service workflow.Communicate vehicle service details and repair recommendations clearly to customers.Coordinate with technicians to ensure accurate diagnoses and timely completion of repairs.Provide cost estimates and explain service charges to customers.Maintain detailed records of customer interactions, service orders, and vehicle history.Follow up with customers to ensure satisfaction and encourage repeat business.Assist in maintaining a clean and organized service department area.RequirementsPrevious experience as an Automotive Service Advisor or in a similar customer-facing automotive role.Strong communication and interpersonal skills.Ability to explain technical information in a clear and understandable manner.Excellent organizational and multitasking abilities.Familiarity with automotive repair processes and terminology is preferred.Proficiency with computer systems and service management software.Valid driver’s license and a professional demeanor.BenefitsCompetitive salary ranging from $70,000.00 to $140,000.00 per year, paid weekly.Opportunities for career growth and professional development.Supportive and dynamic work environment.Employee discounts on vehicle purchases and services.Health, dental, and vision insurance options.About the CompanyJack Madden Ford Sales Inc is a trusted automotive dealership located at 735 Boston Providence Hwy, MA. We pride ourselves on delivering outstanding customer service and quality vehicle maintenance. Our team is dedicated to fostering a welcoming and professional atmosphere where employees can thrive and customers feel valued.
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Join the dynamic team at Jack Madden Ford Sales Inc as an Automotive BDC Agent, where you will play a crucial role in driving customer engagement and sales success. Located in Norwood, MA, this position offers a competitive salary range of $40,000.00 - $80,000.00 per year, paid weekly. If you are passionate about automotive sales and customer service, this is the opportunity for you.
ResponsibilitiesManage inbound and outbound customer communications through phone, email, and other digital channels.Schedule appointments for sales and service departments, ensuring efficient workflow.Maintain accurate customer records and follow-up activities in the CRM system.Generate leads through strategic marketing campaigns and customer outreach.Collaborate with sales and service teams to enhance customer satisfaction and drive business growth.Provide detailed reports on lead activity and sales performance to management.RequirementsPrevious experience in automotive sales, customer service, or BDC role preferred.Excellent communication and interpersonal skills.Proficiency with CRM software and Microsoft Office Suite.Strong organizational skills and attention to detail.Ability to multitask and manage time effectively in a fast-paced environment.Positive attitude with a results-driven mindset.BenefitsCompetitive weekly pay within the $40,000.00 - $80,000.00 per year range.Opportunities for career growth and professional development.Supportive and team-oriented work environment.Employee discounts on vehicles and services.Comprehensive benefits package including health insurance and retirement plans.About the CompanyJack Madden Ford Sales Inc is a reputable and customer-focused dealership located in Norwood, MA. With a commitment to quality service and community engagement, we strive to provide the best automotive experience possible for our customers. Join us and be part of a team that values integrity, excellence, and innovation in the automotive industry.
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Jack Madden Ford Sales Inc is seeking a motivated and customer-focused Parts Advisor to join our team in Norwood, MA. The ideal candidate will be responsible for providing excellent service to customers by efficiently managing parts inventory, assisting with parts orders, and supporting the service department to ensure smooth operations.
ResponsibilitiesAssist customers and service technicians in identifying and ordering the correct parts.Maintain accurate inventory records and manage stock levels.Process parts orders and returns in a timely and efficient manner.Provide expert advice on product specifications and availability.Collaborate with other departments to meet customer needs and support service operations.Maintain a clean and organized parts department.RequirementsPrevious experience in a parts advisory or related role preferred.Strong knowledge of automotive parts and terminology is a plus.Excellent customer service and communication skills.Ability to work both independently and as part of a team.Proficiency with computer systems and inventory management software.Detail-oriented with strong organizational skills.BenefitsCompetitive salary ranging from $45,000.00 to $60,000.00 per year.Weekly pay schedule.Opportunity to work for a well-established Ford dealership.Supportive and dynamic work environment.Potential for growth and career advancement.About the CompanyJack Madden Ford Sales Inc is a trusted auto dealership located in Norwood, MA, dedicated to providing exceptional customer service and quality vehicles. We pride ourselves on our knowledgeable staff and commitment to excellence, aiming to build lasting relationships with our customers and community.
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Read LessJack Madden Ford Sales Inc is seeking a reliable and detail-oriented Lot Attendant to join our team in Norwood, MA. This position plays a crucial role in maintaining the organization and cleanliness of the dealership lot, ensuring vehicles are properly arranged and ready for customer viewing and sales activities.
ResponsibilitiesOrganize and maintain vehicles on the lot, ensuring proper placement and cleanlinessAssist with moving vehicles between locations on the lot or service department as neededPerform daily inspections of vehicles to check for damage or maintenance needsKeep the lot clean and presentable by removing debris and maintaining orderly vehicle displaysSupport dealership team with various tasks related to vehicle readiness and lot managementRequirementsValid driver’s license with a clean driving recordAbility to work outdoors in all weather conditionsStrong attention to detail and organizational skillsAbility to lift and move items as neededReliable, punctual, and self-motivatedBenefitsCompetitive pay of $16.00 - $18.00 per hour, paid weeklyOpportunity to work for a well-established dealershipSupportive team environmentAbout the CompanyJack Madden Ford Sales Inc is a trusted dealership located in Norwood, MA, committed to providing outstanding automotive products and services. Our team values professionalism, integrity, and customer satisfaction, and we strive to create a positive work environment for all employees.
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Read LessJack Madden Ford Sales Inc is seeking a knowledgeable Parts Advisor to join our BOOMING Wholesale Parts business. We are currently growing at a rapid rate and need experienced staff who are motivated to earn!
Experienced and driven individuals can earn up to $100,000 per year dependent on personal performance!
In this role, you will be responsible for providing exceptional service to wholesale customers and ensuring timely and accurate order fulfillment. If you have a passion for automotive parts and a commitment to excellent customer service, this position offers a rewarding opportunity with competitive compensation.
ResponsibilitiesAssist wholesale customers with parts inquiries, orders, and product recommendations.Process parts orders accurately and efficiently, ensuring timely delivery.Coordinate with service and repair departments to ensure parts availability.Provide expert advice on Ford parts and accessories to wholesale clients.Manage wholesale customer accounts and build strong relationships.RequirementsProven experience as a parts advisor or in a similar automotive parts wholesale role.Strong knowledge of automotive parts and accessories, preferably Ford products.Excellent customer service and communication skills.Ability to work accurately in a fast-paced environment.Proficiency with inventory management and order processing systems.Detail-oriented with strong organizational skills.High school diploma or equivalent; additional automotive certification is a plus.BenefitsCompetitive annual compensation ranging from $55,000.00 to $100,000.00, paid yearly.Opportunities for professional development and career growth.Supportive and dynamic work environment.Employee discounts on vehicles and services.Comprehensive benefits package including health insurance and retirement plans.About the CompanyJack Madden Ford Sales Inc is a trusted and established automotive dealership located in Norwood, MA. We pride ourselves on providing exceptional customer experiences and a wide selection of Ford vehicles and parts. Our team is committed to upholding integrity, quality, and service excellence in all aspects of our business. Join us and be part of a company that values its employees and customers alike.
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Read LessWe are seeking a highly organized and proactive Dispatcher to join our team at Jack Madden Ford Sales Inc. In this role, you will coordinate and schedule automotive service appointments, ensuring efficient workflow and excellent customer experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
ResponsibilitiesSchedule and dispatch service technicians to meet customer service needs promptly and efficiently.Coordinate with service advisors, technicians, and customers to ensure smooth operations within the service department.Manage service appointment bookings via phone, email, and in-person requests.Maintain accurate records of all service orders, technician assignments, and customer communications.Handle any scheduling conflicts and reschedule appointments as needed to optimize workflow.Provide excellent customer service and assist in resolving customer inquiries or concerns.RequirementsPrevious experience in dispatching, preferably in an automotive service environment.Strong organizational and multitasking abilities.Excellent verbal and written communication skills.Proficiency with scheduling software and Microsoft Office Suite.Ability to work under pressure and adapt to changing priorities.High school diploma or equivalent; additional education or certification is a plus.BenefitsCompetitive salary ranging from $50,000.00 to $90,000.00 per year, paid weekly.Health, dental, and vision insurance options.Retirement savings plan with company matching.Paid time off and holiday pay.Opportunities for professional development and career growth.Supportive and dynamic work environment.About the CompanyJack Madden Ford Sales Inc is a reputable automotive service and sales company located in Norwood, MA. Known for our commitment to customer satisfaction and quality service, we take pride in providing a positive work environment where our employees can thrive and grow. Join us and be part of a dedicated team that values professionalism and integrity.
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Read LessJoin Jack Madden Ford Sales Inc as a Sales Representative and become an integral part of our dynamic team in Norwood, MA. This role offers an exciting opportunity to drive sales and build lasting relationships with customers in a thriving automotive environment. If you have a passion for cars and a talent for sales, this position offers both professional growth and a lucrative compensation structure.
UNCAPPED EARNING POTENTIAL!!!!!
ResponsibilitiesEngage with customers to understand their vehicle needs and preferences.Present and demonstrate vehicles to prospective buyers with professionalism and enthusiasm.Negotiate sales terms to meet both customer satisfaction and company targets.Maintain knowledge of current promotions, pricing, and financing options.Build and maintain strong relationships with new and returning customers.Collaborate with the sales team and management to achieve sales goals.RequirementsProven experience in sales, preferably in the automotive industry.Excellent communication and interpersonal skills.Strong negotiation and closing abilities.Ability to work in a fast-paced, target-driven environment.Valid driver's license and reliable transportation.High school diploma or equivalent; additional education is a plus.BenefitsCompetitive compensation ranging from $50,000.00 to $150,000.00 per week, paid weekly.Opportunities for career advancement within a well-established company.Comprehensive training and ongoing support.Employee discount programs on vehicles and services.Supportive and friendly work environment.About the CompanyJack Madden Ford Sales Inc is a premier automotive dealership located in Norwood, MA, known for exceptional customer service and a wide selection of quality vehicles. With a commitment to professional excellence and community engagement, we strive to create an outstanding buying experience for every customer while fostering growth opportunities for our team members.
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