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iT Resource Solutions.netinc
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  • The Content Management Consultant is responsible for facilitating and... Read More
    The Content Management Consultant is responsible for facilitating and driving the critical collaboration between the client departments and Technology Services to deliver essential Office 365 projects and solutions to meet organizational needs and support the clients Information Governance program. Responsible for the discovery, analysis, design, and implementation of suitable solutions that align with business needs and expectations. As an expert in Office 365 and Microsoft Office SharePoint, this role helps the business incorporate the Microsoft-integrated collaborative platforms into their daily operations. The Content Management Consultant is responsible for showcasing for business units and leadership the platforms capabilities to solve real problems and help their business run efficiently. Must be a highly collaborative team player with proven abilities to bolster teams and individuals and bridge the gap between Technology Services and the clients Business Units, both delivering on and managing the expectations of the end user. DUTIES Read Less
  • The Content Management Consultant is responsible for facilitating and... Read More
    The Content Management Consultant is responsible for facilitating and driving the critical collaboration between the client departments and Technology Services to deliver essential Office 365 projects and solutions to meet organizational needs and support the clients Information Governance program. Responsible for the discovery, analysis, design, and implementation of suitable solutions that align with business needs and expectations. As an expert in Office 365 and Microsoft Office SharePoint, this role helps the business incorporate the Microsoft-integrated collaborative platforms into their daily operations. The Content Management Consultant is responsible for showcasing for business units and leadership the platform’s capabilities to solve real problems and help their business run efficiently. Must be a highly collaborative team player with proven abilities to bolster teams and individuals and bridge the gap between Technology Services and the clients Business Units, both delivering on and managing the expectations of the end user. DUTIES Read Less
  • Knowledge of: • Enterprise network and security architecture, includin... Read More
    Knowledge of: • Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models. • Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP). • Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities. • F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management. • Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP. • Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies. • Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization. • Distributed computing and hybrid cloud environments, and their impact on secure network design and performance. • Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration. Skill in: • Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments. • Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements. • Conducting security assessments, risk analysis, and remediation planning for complex network environments. • Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions. • Troubleshooting complex, multi-layered network and security issues and performing root cause analysis. • Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python). • Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements. • Applying structured change management processes to ensure secure and compliant infrastructure evolution. • Testing and validating hardware/software for new deployments, upgrades, and security compliance. • Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks. OPEN REQUIREMENTS: Bachelor of Science (BS) degree in Computer Science or related discipline and four (4) yrs of professional experience in a network administration role in a large corporate environment -OR- Eight (8) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment. Read Less
  • Knowledge of: Enterprise network and security architecture, including... Read More
    Knowledge of: Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models. Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP). Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities. F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management. Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP. Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies. Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization. Distributed computing and hybrid cloud environments, and their impact on secure network design and performance. Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration. Skill in: Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments. Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements. Conducting security assessments, risk analysis, and remediation planning for complex network environments. Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions. Troubleshooting complex, multi-layered network and security issues and performing root cause analysis. Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python). Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements. Applying structured change management processes to ensure secure and compliant infrastructure evolution. Testing and validating hardware/software for new deployments, upgrades, and security compliance. Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks. OPEN REQUIREMENTS: Bachelor of Science (BS) degree in Computer Science or related discipline and four (4) yrs of professional experience in a network administration role in a large corporate environment -OR- Eight (8) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment. Read Less
  • System Network Administrator  

    - Duval County
    Compliance Focused Hybrid Position 6 to 12 month contract Overview: Re... Read More
    Compliance Focused Hybrid Position 6 to 12 month contract Overview: Responsible for configuring, maintaining, and monitoring network and converged voice systems to ensure secure, reliable, and compliant operations supporting enterprise and EMS environments. Key Responsibilities • Install, configure, and support network/voice hardware and software (routers, switches, firewalls, gateways, VPNs). • Monitor network performance (latency, bandwidth, device health) using tools such as SolarWinds, Splunk, and Wireshark. • Troubleshoot user, device, and EMS connectivity issues; perform root-cause analysis and escalate when necessary. • Maintain accurate documentation: configurations, topology diagrams, inventories, IP schemas, and change records. • Support network design, upgrades, HA architectures, and secure configuration standards. • Assist with firewall rule management, access control, port-security, and VPN configurations. • Perform CIP activities for all network devices patching cycles, baseline configuration reviews, and CIP-compliant change management. • Provide documentation and support for SERC/NERC audits and compliance reviews. • Participate in redundancy testing, disaster recovery planning, and MIRT incident response. • Collaborate with IT, cybersecurity, operations, and application teams on projects and incident resolution. • Continuously update technical knowledge through internal training. Core Knowledge OS utilities; database management tools. • Experience with testing, change management, and performance analysis. • Strong troubleshooting, prioritization, communication, and collaboration abilities. • Ability to learn quickly, work in ambiguous situations, and deliver on commitments. • Knowledge of ServiceNow is a plus. OPEN REQUIREMENTS: Associate’s degree in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role. -OR- Four (4) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment. Read Less
  • Quality Assurance Analyst (Albany)  

    - Albany County
    Start Date: 12/15/2025 Duration: 12/15/2025 - 12/31/2026 Full Time: 40... Read More
    Start Date: 12/15/2025 Duration: 12/15/2025 - 12/31/2026 Full Time: 40 hours per week As a Quality Assurance Analyst in the Quality Systems Transformation practice, you will collaborate with team members to conceptualize, deliver, and support our clients through todays ever-changing healthcare landscape. Serving as a Quality Assurance Analyst, your day-to-day role as a consultant will be to provide analysis expertise to evaluate the performance of the 1915(c) Childrens Waiver across New York State. This role will be based in our Albany office. This role may include travel across New York State including New York City. Location: Albany Remote with travel (MUST BE LOCATED IN NY) - Travel may be required up to 25% of the time. Some overnight stays will be required, sometimes for the entire work week. An expense budget will be available for travel costs. Expense invoices will be due within 7 days of travel. - Remote work will be allowed when not traveling. Key Responsibilities : Evaluate child/youths case for compliance to applicable regulations. Clearly communicate evaluation requirements and follow up. Evaluate documentation against applicable State/Federal regulations. Collect data and documentation to support compliance findings. Utilize technology to convert hard copy documentation to electronic and submit via secure file transfer. Record, summarize, and communicate compliance findings for the Childrens Transformation Program. Assist in determining trends in non-compliance. Make appropriate and timely recommendations to project management. Assist with the ongoing operationalization of projects processes and procedures. Assist with all internal and external reporting. Build and maintain relationships with stakeholders to provide a high level of customer service. Traveling to provider sites to perform case reviews. Required Qualifications: Bachelors degree in public health, healthcare management, psychology, human services, or related field. A minimum of 2 years of A minimum of 2 years of experience as a Healthcare Compliance Analyst, Auditor, Care Manager, or Medicaid Provider, in a role responsible for conducting oversight, compliance audits or chart reviews, or ensuring quality of care. An equivalent combination of advanced education, training, and experience will be considered. Experience with Medicaid fee-for-service and/or Managed Care billing. Proficiency in MS Excel, MS Word, MS Outlook, MS Visio, MS PowerPoint and MS SharePoint. Preferred/Desired Qualifications: Extensive knowledge of, and experience with, Home and Community-Based Services Waiver programs, including the 1915(c) NYS Childrens Waiver, either as a provider or compliance officer. Experience working with eMedNY, CANS-NY, UAS-NY, Medicaid Health Homes, Medicaid Managed Care Organizations (MMCOs), or other related programs/systems. Experience with NYS Medicaid billing, including the use of various Electronic Health Records (EHR) systems. Experience working with Office of Mental Health (OMH), Office for People with Developmental Disabilities (OPWDD), or Office of Children and Families (OCFS). Experience with compliance audits or chart reviews. Ability to work with and relate to staff and demonstrate active listening skills. Process oriented and results-driven work strategy. Ability to foster teamwork with all levels of management and staff. Ability to work well independently and within a team. Exceptional customer service relationship techniques, including superior verbal and written communication skills. Excellent accuracy and attention to detail. Experience in meeting deadlines and adhering to strict standards of performance. Read Less
  • Quality Assurance Analyst  

    - Albany County
    Start Date: 12/15/2025 Duration: 12/15/2025 - 12/31/2026 Full Time: 40... Read More
    Start Date: 12/15/2025 Duration: 12/15/2025 - 12/31/2026 Full Time: 40 hours per week As a Quality Assurance Analyst in the Quality Systems Transformation practice, you will collaborate with team members to conceptualize, deliver, and support our clients through today’s ever-changing healthcare landscape. Serving as a Quality Assurance Analyst, your day-to-day role as a consultant will be to provide analysis expertise to evaluate the performance of the 1915(c) Children’s Waiver across New York State. This role will be based in our Albany office. This role may include travel across New York State including New York City. Location: Albany – Remote with travel (MUST BE LOCATED IN NY) - Travel may be required up to 25% of the time. Some overnight stays will be required, sometimes for the entire work week. An expense budget will be available for travel costs. Expense invoices will be due within 7 days of travel. - Remote work will be allowed when not traveling. Key Responsibilities : Evaluate child/youth’s case for compliance to applicable regulations. Clearly communicate evaluation requirements and follow up. Evaluate documentation against applicable State/Federal regulations. Collect data and documentation to support compliance findings. Utilize technology to convert hard copy documentation to electronic and submit via secure file transfer. Record, summarize, and communicate compliance findings for the Children’s Transformation Program. Assist in determining trends in non-compliance. Make appropriate and timely recommendations to project management. Assist with the ongoing operationalization of project’s processes and procedures. Assist with all internal and external reporting. Build and maintain relationships with stakeholders to provide a high level of customer service. Traveling to provider sites to perform case reviews. Required Qualifications: Bachelor’s degree in public health, healthcare management, psychology, human services, or related field. A minimum of 2 years of A minimum of 2 years of experience as a Healthcare Compliance Analyst, Auditor, Care Manager, or Medicaid Provider, in a role responsible for conducting oversight, compliance audits or chart reviews, or ensuring quality of care. An equivalent combination of advanced education, training, and experience will be considered. Experience with Medicaid fee-for-service and/or Managed Care billing. Proficiency in MS Excel, MS Word, MS Outlook, MS Visio, MS PowerPoint and MS SharePoint. Preferred/Desired Qualifications: Extensive knowledge of, and experience with, Home and Community-Based Services Waiver programs, including the 1915(c) NYS Children’s Waiver, either as a provider or compliance officer. Experience working with eMedNY, CANS-NY, UAS-NY, Medicaid Health Homes, Medicaid Managed Care Organizations (MMCOs), or other related programs/systems. Experience with NYS Medicaid billing, including the use of various Electronic Health Records (EHR) systems. Experience working with Office of Mental Health (OMH), Office for People with Developmental Disabilities (OPWDD), or Office of Children and Families (OCFS). Experience with compliance audits or chart reviews. Ability to work with and relate to staff and demonstrate active listening skills. Process oriented and results-driven work strategy. Ability to foster teamwork with all levels of management and staff. Ability to work well independently and within a team. Exceptional customer service relationship techniques, including superior verbal and written communication skills. Excellent accuracy and attention to detail. Experience in meeting deadlines and adhering to strict standards of performance. Read Less

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