REPORTS TO: Installation Manager or General Superintendent
Position Summary
Responsible for managing field installation and field personnel on the execution of a single complex large construction project or multiple projects in close proximity. Leads coordination with operations teams as well as the customer's field staff. Works with the regional leadership team to implement the company's vision. Ensures project is completed on time and within budget, providing outstanding customer service for success of the project and future business. This position will champion ISECs values and work with the regional leadership team to build a strong culture that supports the company vision.
Duties & Responsibilities
Determine anchorage method for all products prior to installation start-up.
Obtain field dimensions with Project Management if needed.
Coordinate with onsite trades as required.
Attend customer's weekly job meetings.
Utilize and evaluate the Labor Cost to Complete to recognize and improve labor efficiencies.
Submit CTC completion list to PM team weekly.
Supervise field staff on the project including documenting performance; assists with performance reviews.
Train carpenters and laborers in ISEC installation and material handling methods.
Establish and communicate day-to-day goals, develop methods, techniques, and systems to improve project outcome.
Coordinate and supervise material deliveries with project management and customer, arrange manpower and equipment, unload, document damage or shortages and distribute to installation location.
Keep a daily log/report of project problems noting any special occurrences, material deliveries, problems and directives. Submit to Customer and Project Management team.
Utilize PlanGrid for project documentation.
Oversee trash pickup and removal of ISEC materials from building daily.
Review each building/floor for installation readiness two weeks prior to installation start date. Information to be provided to Project Management team.
Identify, order, sign-out/inventory all power tools, hand tools, specialty tools and expendable materials for each installer. Secure/locked up at the end of each workday.
Complete timecards for all field personnel, obtain signatures and submit to office weekly.
Keep up to date SDS on products used by the installers.
Monitor project installation material budgets.
Communicate material shortages to Project Management team.
Tape shop drawing elevations to wall at each elevation so installer has proper drawing to work from.
Keep installation and contract drawings, specifications and submittals up to date including listing of RFIs and change orders.
Organize, protect and maintain materials to be installed at the jobsite. All ISEC materials are to be secured/locked up at the end of each workday.
Manage/over-see subcontractors, if applicable.
Out of town travel, as necessary for project.
Perform other duties as assigned.
Engage with Project Management on material releases when required.
Superintendent
Involved with hiring and terminations of field personnel.
Identify and Development/Mentoring of Foreman, direct oversight of Foreman or multiple Foreman
Advanced management of contractual requirements and entitlement.
Develop and update project manpower schedule when required.
Safety Responsibility
Effectively communicate and implement the Company's safety policies and procedures committed to the Safety Promise.
Establish an environment of "zero tolerance" for safety non-compliance and promote a positive atmosphere for safety excellence.
Coach employees who need improvement and assign work to only those employees trained and qualified to perform the task.
Active participant in the Regional Safety Leadership Team.
Ensure all recognized safety deficiencies are promptly corrected.
Report all injuries and incidents to Managers and Safety Department.
Completely and thoroughly plan work tasks.
Preparing and lead Safety Meetings.
Ensure field employee safety training.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Preferred Qualifications (in addition to Minimum Qualifications)
Education/Experience
7+ years of Commercial Construction
Graduate of an ISEC or other leadership training program
Knowledge/Skills/Behaviors
Skilled in demonstrating high emotional intelligence (self-awareness and management, social awareness and relationship management)
Advanced knowledge and understanding of ISEC products, services, processes and projects
Certified to train employees on forklift, scissors lift, flagging and other relevant safety topics
Advanced technically in electronic documents, contract documents and field construction software
Excellent interpersonal skills (conflict resolution, negotiations, etc.)
Minimum Qualifications
Education/Experience
5 - 7 years of Commercial Construction experience; High School diploma or equivalent industry experience
3 years supervising installation crews, with at least 2 of those years working running jobs over $1M
Certification - STSC
Knowledge/Skills/Behaviors
Demonstrates emotional intelligence (self-awareness and management, social awareness and relationship management)
Effective written and verbal communications skills
Strong relationships building skills
Strong prioritization and organizational skills; detail-oriented
Champions change
Manages and improves processes
Ability to work with Microsoft Office Suite
Skilled technically in electronic documents, tablets and computers, contract documents and field construction software, including Bluebeam
Leadership Skills
Builds strong relationships with direct reports and creates a positive communication setting
Exhibits focus on department goals and deliverables
Ability to inspire a shared vision and empower and motivate a team
Sets priorities for their team and gets results; develops and maintains effective teams
Talent management (interview, hire, terminations, performance reviews)
Customer Service Skills:
Demonstrates commitment to deliver outstanding service - both with internal and external customers
Takes ownership to personally resolve customer problems (or find someone who can)
Listens well, asks clarifying questions, and checks for agreement with customers
Committed to following-up with customers in all instances in a timely manner
Strong sense of accountability - ensures that you will do what you say that you are going to do
Creates a personal connection with customers - smiles, warm greetings, acts friendly and respectful
Positive attitude
Requirements: Workers should be able to: Physically, workers must be able to: Climb and maintain balance on ladders and scaffolds; Stoop, kneel, and crouch; Use hands and arms to reach for, handle, and manipulate objects; See well (either naturally or with correction); and lift and carry objects weighing up to 50 pounds.
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