Make a Real Impact Where It Matters Most
Welcome to Iris Family Support Center!
At Iris, we believe strong families build strong communities. We’re looking for compassionate, driven Family Service Specialists to join our team and help families navigate challenges, build stability, and ensure child safety.
In this role, you won’t be behind a desk—you’ll be working directly with families in their homes and communities, creating meaningful change every day.
What We do
At Iris, we are committed to our founder’s mission to prevent and eliminate the abuse and neglect of children through education, counseling, intervention, family services, and community partnerships.
Check us out HERE!
https://www.youtube.com/watch?v=h31Yc6JUpQw
Join a team that provides you with:
Meaningful, mission-driven work that impacts families directlyOngoing professional development and certification opportunitiesA supportive team environment with strong supervision and collaborationOpportunity to grow your clinical and case management skillsWhat You’ll Do
As a part of the Iris family, you will provide structured, goal-oriented, and trauma-informed services to families referred by the Department of Child Services and Juvenile Probation.
You’ll work hands-on with families through:
· Supervised Visitation
· Father Engagement Services
· Home-Based Casework
Key Responsibilities
· Manage an active caseload and meet productivity expectations
· Conduct intakes, assessments, and develop individualized case plans
· Provide crisis intervention, safety planning, and ongoing support
· Deliver face-to-face services (minimum 50% of your week) in homes and communities
· Use evidence-based practices like:
Motivational InterviewingTrauma-Focused CognitiveBehavioral TherapyNurturing ParentingFamily Centered Treatment (FCT)Partner with courts, DCS, probation, foster parents, and community stakeholdersMaintain accurate, timely documentation (case notes, reports, treatment plans)Advocate for families and connect them to community resourcesAttend court hearings and testify when neededProvide transportation and hands-on support when necessaryWhat Success Looks Like
20+ hours of face-to-face client services weeklyTimely and accurate documentationStrong family engagement and goal completionPositive outcomes aligned with service contracts and agency expectationsWhat You Bring
We’re looking for someone who is both compassionate and resilient—someone who can build trust while navigating complex family situations.
Qualifications
Bachelor’s degree in Social Work, Human Services, Education, or related fieldAlternative positions available for non-degreeAt least 1 year of experience in childcare, home management, or family servicesExperience working with at-risk families (preferred)Valid driver’s license, reliable transportation, and proof of insuranceCore Competencies
Strong communication (written & verbal)Relationship-building and rapport developmentTrauma-informed approachCritical thinking and problem-solvingEmotional resilience and professionalismHigh level of personal accountability and ethical practiceWork Environment & Schedule
40 hours/week (full-time)Availability required:Monday–Friday: 8:00 AM – 8:00 PM (flexible scheduling)Saturday: 10:00 AM – 2:00 PM (as needed)~30% travel within assigned regionWork takes place in homes, communities, and office settingsImportant Notes
This role involves:
Working in diverse and sometimes unpredictable environmentsPhysical activity (lifting up to 60 lbs, navigating homes, responding quickly in emergencies)Exposure to real-life family challenges requiring sound judgment and professionalismEqual Opportunity Employer
Iris Family Support Center is an Equal Opportunity and Affirmative Action employer.
Read LessPosition Summary
Providing ongoing supervision, direction and program implementation to our specialized team of Therapists and Family Engagement Specialists who are specially trained to serve our comprehensive service lines, to include: FCT (Family Centered Treatment), Family Preservation and IFCS (Intensive Foster Care Services). This team has been trained in a variety of intervention programs that utilize evidence-based models to children and families at risk for child abuse and neglect or have been impacted by child abuse and neglect. This position is responsible for ensuring effective program outcomes, compliance with fidelity to the models and accreditation standards, court orders, as well as the Department of Child Services service standards. This position requires training and certification in the following evidence-based practices: Family Centered Treatment, Trauma-Focused Cognitive Behavioral Therapy, Nurturing Parenting, Domestic Violence Services, Motivational Interviewing, Trauma Based Relational Therapy, and best practices in reunification of children/families. This position is required to minimally understand the impact of face-to-face hours and outcomes on the overall agency budget. This is a leadership position within our corporation. Leaders at Iris Family Support Center are expected to coach, develop, mentor, guide, support and teach staff to instill Iris core values, beliefs, vision and mission related to quality service to families and children, as well as one another.
Essential Functions
Oversight of the hiring, onboarding and training of a high performing specialized comprehensive team to serve comprehensive service lines to at risk families and children.Ensure certifications and licensing are in place in a timely manner for all staff.Completed Family Centered Treatment Supervisory certification within one year of employment.Oversight of specialized team in their day-to-day operations, ensuring quality services to all children and families, including, but not limited to: staff are delivering high quality services at least 50% of the work week to children and families, maintaining compliance with all service standards (i.e, first face to face meeting, assessment timelines, progress note completion, treatment plan expectations, monthly reports) as well as ensuring fidelity to all evidenced-based practices.Implement and oversee an on-call system that will best support comprehensive families during after-hours in case of emergency needs and support.In collaboration with agency leaders, oversee program capacity to ensure budgetary expectations.Oversee the implementation of effective tracking and monitoring systems to ensure compliance with program service standards, evidenced-based models, accreditation standards, agency performance quality improvement system and best practices in intervention programs.Ability to effectively collaborate and communicate with referral sources to ensure effective outcomes for children and families.Provide a minimum of one hour of supervision each week to team member, ensuring documentation expectations are met for effective supervision.Provide effective and timely feedback to support staff evaluation, development and training activities.Responsible to ensure all outcomes for the program are obtained, per service standard. (i.e. face -to face within 24 hours of referral, 80% of our families that are intact at service initiation will remain intact; 67% of our families will be reunified at the end of our service provision, 90% of our families will not be subject to a new child abuse and neglect report).Ability to effectively implement personnel policies and procedures as outlined in the agency policy manuals.Work in tandem with agency and program leaders to complete an annual program evaluation of all programs to assist with annual planning.Other Duties
Performs other duties as assignedPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications (core competencies, Skills and Experience)
Leadership, emphasizing solid clinical directionTeam building skills are essential with multiple disciplinesInterpersonal SkillsDecision Making/Problem SolvingConflict ManagementProject ManagementPossess the knowledge and ability to implement Trauma-Informed Practice, Culturally Competent Practice, Family Preservation and SafetyPossess the knowledge and ability to implement the Department of Child Services Practice ModelPersonal AccountabilityAbility to affect change utilizing data driven management processesAbility to record, prepare and communicate appropriate reportsCustomer Service Skills (internal and external customers), including effective communication skillsMinimum of 5 years of clinical oversight of child welfare programs, or clinical services.Must possess a valid driver’s license and demonstrated safe driving record.Physical Demands
Requires flexibility in work schedule, including the need to work occasional evenings and weekends.Ability to work under stressful conditions, to deal with volatile individualsRequires the ability to lift files, open filing cabinets or bend and stoop as necessary.Requires the ability to occasionally lift office supplies, materials and equipment up to 25 pounds.Ability to drive, as well as utilize dependable transportation.Expected Hours of Work
Some flexibility in hours is allowed, the employee must work 40 hours each week to maintain full-time status.Required Education
Master’s degree in social work, Psychology, Counseling or related human service field.Possess Clinical Licensure in the State of Indiana: LMHC, LMFT, or LCSWEEO Statement
Iris Family Support Center, Inc. is an Equal Opportunity, Affirmative Action employer
Read LessPlease Apply HERE: https://iris-family-support-center.breezy.hr/p/5e03fefd9a56-family-services-specialist
Make a Real Impact Where It Matters Most
Welcome to Iris Family Support Center!
At Iris, we believe strong families build strong communities. We’re looking for compassionate, driven Family Service Specialists to join our team and help families navigate challenges, build stability, and ensure child safety.
In this role, you won’t be behind a desk—you’ll be working directly with families in their homes and communities, creating meaningful change every day.
What We do
At Iris, we are committed to our founder’s mission to prevent and eliminate the abuse and neglect of children through education, counseling, intervention, family services, and community partnerships.
Check us out HERE!
https://www.youtube.com/watch?v=h31Yc6JUpQw
Join a team that provides you with:
Meaningful, mission-driven work that impacts families directlyOngoing professional development and certification opportunitiesA supportive team environment with strong supervision and collaborationOpportunity to grow your clinical and case management skillsWhat You’ll Do
As a part of the Iris family, you will provide structured, goal-oriented, and trauma-informed services to families referred by the Department of Child Services and Juvenile Probation.
You’ll work hands-on with families through:
· Supervised Visitation
· Father Engagement Services
· Home-Based Casework
Key Responsibilities
· Manage an active caseload and meet productivity expectations
· Conduct intakes, assessments, and develop individualized case plans
· Provide crisis intervention, safety planning, and ongoing support
· Deliver face-to-face services (minimum 50% of your week) in homes and communities
· Use evidence-based practices like:
Motivational InterviewingTrauma-Focused CognitiveBehavioral TherapyNurturing ParentingFamily Centered Treatment (FCT)Partner with courts, DCS, probation, foster parents, and community stakeholdersMaintain accurate, timely documentation (case notes, reports, treatment plans)Advocate for families and connect them to community resourcesAttend court hearings and testify when neededProvide transportation and hands-on support when necessaryWhat Success Looks Like
20+ hours of face-to-face client services weeklyTimely and accurate documentationStrong family engagement and goal completionPositive outcomes aligned with service contracts and agency expectationsWhat You Bring
We’re looking for someone who is both compassionate and resilient—someone who can build trust while navigating complex family situations.
Qualifications
Bachelor’s degree in Social Work, Human Services, Education, or related fieldAlternative positions available for non-degreeAt least 1 year of experience in childcare, home management, or family servicesExperience working with at-risk families (preferred)Valid driver’s license, reliable transportation, and proof of insuranceCore Competencies
Strong communication (written & verbal)Relationship-building and rapport developmentTrauma-informed approachCritical thinking and problem-solvingEmotional resilience and professionalismHigh level of personal accountability and ethical practiceWork Environment & Schedule
40 hours/week (full-time)Availability required:Monday–Friday: 8:00 AM – 8:00 PM (flexible scheduling)Saturday: 10:00 AM – 2:00 PM (as needed)~30% travel within assigned regionWork takes place in homes, communities, and office settingsImportant Notes
This role involves:
Working in diverse and sometimes unpredictable environmentsPhysical activity (lifting up to 60 lbs, navigating homes, responding quickly in emergencies)Exposure to real-life family challenges requiring sound judgment and professionalismEqual Opportunity Employer
Iris Family Support Center is an Equal Opportunity and Affirmative Action employer.
Read Less