The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.
This position is located in the Savannah, GA area. Local candidates only, please.
Position Summary:
The Outside Plant Construction Technician is responsible for the daily maintenance of a Fiber Optic network. In this role, our construction technicians move and replace vaults, dig in new conduit or vaults, relocate new conduit and fiber, locating cables and conduit for added properties.
Essential Duties and Responsibilities:
Maintain existing and construct new plant as follows:Dig either by hand or with use of trenching machine to place cable underground.Pull fiber-optic cable through conduit. Remove and replace hand holes and fiber markers.Repair damaged underground plant as need arises. Installation, repair, and maintenance of inside fiber optic cables and MDU boxes. Based on locate tickets from Sunshine One-Call, accurately locate and mark existing underground fiber cables to protect plant as needed.Ensure customer satisfaction by providing quality service and identifying customer needsEnsure compliance with OSHA safety standards and state and local regulationsAssist in fiber cable damage restoration efforts.Assist with and troubleshoot systems, as necessary.Other job duties as assigned.REQUIRED QUALIFICATIONS
Ability to construct small networks for MDU, and public spaces using off the shelf solutions to meet demand.Ability to think strategically and execute tactically while delivering results in a high-change, fast-paced work environment.Ability to collaborate and partner with various teams across the organization to drive initiatives and results.Proven ability to deliver expected performance results and ability to drive to the next level.Must have excellent interpersonal, oral, written, communication and presentation skills.Must be available and willing to respond to the needs of a 24/7 operation.Must be willing and able to work mandatory overtime after hours and weekends and remain in service during outages until resolved.Work independently using sound judgement on all projects.Full accountability in safety, productivity, quality, workmanship, and customer serviceAbility to effectively solve problems with little or no direction.Computer skills sufficient to learn new applications and systems.Use excellent hearing and listening skills to receive detailed information.Ability to drive during nighttime and adverse weather conditions.Must have valid driver’s license with a clear MVR.Must be able to pass standard background check and drug screening.Must be able to lift 75 pounds repeatedly.Must be able and willing to climb ladders up to 28 ft.Must be able and willing to work in adverse weather conditions.Maintain vehicle in a clean and professional manner.Dress in approved IQ Fiber clothing and arrive at work in a neat and professional manner.PREVIOUS EXPERIENCE AND REQUIREMENTS:
High School Diploma or GEDA minimum of one (1) year telecommunications construction experience preferred. Must be able to work outside in all elements of weatherOther Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.
Powered by JazzHR
xn6actY6ya
Read LessThe Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.
Position Summary:
The Account Executive will play a pivotal role in revolutionizing how businesses connect and thrive in the digital age. This role reports to our VP of Commercial Services and is at the forefront of our expansion into the small and medium business market. As a key driver of commercial services growth, the Account Executive will focus on adding new monthly recurring revenue (MRR) while maintaining a high level of activity to generate results. The ability to articulate IQ Fiber's unique value proposition in the marketplace will be key to achieving success.
In this role, you'll have the chance to build relationships, solve problems, and help businesses within our network unlock their full potential through our reliable fiber-optic internet services. As a valued team member, you'll find a supportive environment that encourages innovation, values your voice, and celebrates your successes.
Essential Duties and Responsibilities:
Consistently achieve or surpass assigned sales targets, demonstrating a strong commitment to driving revenue growth for the company.
Focus sales efforts on businesses located within or close to IQ Fiber's existing network infrastructure to maximize efficiency and profitability.
Develop a comprehensive understanding of IQ Fiber's product portfolio and effectively communicate the benefits of each service to potential customers.
Actively seek out new business opportunities through various channels, including extensive cold calls, networking events, and industry conferences.
Continuously expand your professional network and identify innovative ways to generate high-quality leads for the business.
Stay updated on industry trends, competitor offerings, and market dynamics to provide strategic insights.
Develop and manage a robust pipeline of potential deals, ensuring proper qualification and prioritization of leads.
Identify and pursue opportunities that offer the highest potential for profitability, particularly those within IQ Fiber's existing network coverage.
Provide regular reports and updates on sales activities, pipeline status, and revenue forecasts.
Qualify sales opportunities and coordinate internal resources for effective sales support and execution.
Work closely with internal teams to ensure effective alignment and coordination between sales activities and support functions.
Monitor the progress of both potential and closed deals, proactively addressing any issues to maintain timely execution.
Demonstrate flexibility and willingness to take on other responsibilities that contribute to the company's overall success.
Other duties as assigned.
Required Qualifications:
Bachelor's degree in Business, Marketing, or related field, or equivalent combination of education and relevant work experience
Minimum 5+ years of outside, sales experience in broadband or telecommunications
Proven track record of consistent sales production
Ability to maintain a high level of door-to-door prospecting activity
Excellent written and oral communication skills
Willingness to travel and work nights and weekends to reach sales goals, attend meetings, tradeshows, events, and other business travel as required
Working knowledge of computers and Customer Relationship Management tools
Ability to work independently
Strong analytical thinking and problem-solving skills
Ability to collaborate with diverse personalities
Capability to work completely and accurately under time constraints and deadlines
Strong attention to detail
Ability to maintain a productive and positive environment
Commitment to working in a safe and effective manner
Must be able to pass criminal, DVR, and drug testing
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.Powered by JazzHR
uBbBjnYuBw
Read LessA Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking a Supervisor, Technical Operations responsible for supervising and coordinating the day-to-day activities of a team of field technicians, ensuring fiber drops, installations, and service calls are completed accurately, on time, and in accordance with quality and safety standards. This is a high-energy, coaching-focused role that builds a collaborative, results-driven environment where team members can thrive in their careers.
The Supervisor balances daily workload, arranges resources to meet demand, performs technical field work when needed, and responds to escalations. This role works closely with operations leadership to surface issues related to customer perception, workforce, service, and performance. Rotating weekend hours are required.
Essential Duties and Responsibilities
Supervise day-to-day operations of the Technical Operations team, ensuring fiber drops, installations, and service calls are completed accurately, on time, and in accordance with quality and safety standards.Monitor staff scheduling and availability, making dynamic adjustments to meet customer install intervals and service resolution goals; review daily priorities and balance workload to ensure results are achieved.Train and coach team members to improve technical and soft skills; provide ongoing performance feedback, conduct evaluations, and support individual career development.Assist with hiring, onboarding, development, and retention of the Technical Operations team.Act as an escalation point for critical issues, taking end-to-end ownership of customer incidents and engaging other teams as needed to drive swift resolution.Ensure team adherence to customer, company, industry (TIA/EIA, ANSI, BICSI), and OSHA safety standards; monitor compliance with installation and service quality programs.Manage and improve team standards, procedures, and working practices; assist with internal and external knowledge bases and SOPs.Oversee proper operation and maintenance of assigned vehicles, equipment, and tools within company safety standards.Communicate issues related to customer perception, workforce, service, and performance to operations leadership; provide plant issue feedback to the outside plant construction manager to support continuous improvement.Assist with daily, weekly, and monthly productivity and performance reports; provide operational coverage outside regular business hours and perform technical field work when needed.Required Qualifications
Associate's degree in management or equivalent experience; must be able to pass a criminal background check and drug screening.3+ years of experience supervising a technical operations team supporting residential and commercial fiber installation and service.3+ years of experience mentoring, managing, and providing performance feedback to technical staff, with a demonstrated ability to develop talent and deliver on departmental goals and key metrics.Experience with ticketing, CRM, provisioning, ordering, scheduling, or troubleshooting tools accessed via tablets and/or smartphones.Experience creating and reviewing training documentation, SOPs, troubleshooting guides, and internal FAQs; comprehensive understanding of OSHA rules and regulations.Must have and maintain a valid driver's license, auto insurance, and a satisfactory driving record.Strong technical aptitude with the ability to explain complex concepts clearly to both technical and non-technical audiences.Proficiency in Microsoft Office applications.Ability to communicate clearly in written and verbal formats and to manage multiple priorities with strong analytical, problem-solving, and organizational skills in a fast-paced environment.What Success Looks Like
Daily field operations — including installations, service calls, and fiber drops — are completed accurately, safely, and on time, with consistent execution across the team.Technicians are actively coached and supported with ongoing feedback and training, driving strong performance and keeping key metrics such as install completion, CSAT, and MTTR on target.Schedules and resources are managed and adjusted to maintain operational efficiency and workload balance, ensuring service demands and customer expectations are reliably met.Safety, quality, and company standards are consistently upheld across the team, with compliance monitored closely and best practices reinforced through active day-to-day leadership.Customer and operational escalations are handled with ownership and urgency, with complex issues resolved effectively through coordination with internal teams and clear follow-through.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.
Powered by JazzHR
ZPepfWAWOt
Read LessA Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking a Senior Sales & Events Advisor to lead a team of high-performing Direct Sales Advisors, driving awareness and consideration of IQ Fiber and making it the internet provider of choice in the communities it serves. This role blends individual sales production with team leadership, requiring daily presence in assigned fiberhoods and close collaboration with sales leadership, marketing, engineering, and operations to capitalize on sales opportunities across the customer journey.
This is a highly active, field-based role responsible for planning and executing local sales events, building relationships with community leaders and residents, and achieving market penetration objectives. The Senior Sales & Events Advisor serves as a local expert on fiber and broadband services and is required to attend community events as scheduled, including evenings, weekends, and occasional holidays. A company vehicle is provided for travel within assigned territories.
Essential Duties and Responsibilities
Lead a high-performing direct sales team with a focus on identifying opportunities and driving new customer acquisition across assigned fiberhoods.Plan and execute field sales activities including blitz events, community activations, and resident engagement initiatives that advance both brand awareness and sales objectives.Establish and maintain relationships with key civic leaders, HOAs, and community influencers to build local momentum for IQ Fiber's PR, marketing, and sales efforts.Establish IQ Fiber as the provider of choice for broadband services by delivering a consistent, professional, and compelling community presence.Meet or exceed individual and team market penetration targets and sales performance goals on a daily, weekly, and monthly basis.Partner cross-functionally with sales leadership, marketing, engineering, and operations to reduce friction across the customer journey and ensure a smooth onboarding experience from sale through installation.Coach and support team members to maintain high activity levels and effective sales execution in the field.Required Qualifications
Bachelor's degree or equivalent work experience.Proven experience in field sales, outside sales, or community-based sales; telecommunications experience preferred.Demonstrated leadership experience, with the ability to drive team performance and manage expectations in a field sales environment.Proficiency in Microsoft Office products.Valid driver's license with no more than two minor infractions in the past two years; must pass background check and drug screening.Ability to travel locally within assigned territory and safely operate a company vehicle for extended periods.Ability to work flexible hours, including evenings, weekends, and occasional holidays.Ability to work outdoors for extended periods in varying weather conditions, including heat, cold, rain, and humidity.Ability to lift up to 40 pounds.Ability to operate a personal computer and wireless equipment.Ability to communicate and present effectively across diverse audiences, with strong interpersonal and relationship-building skills.Ability to manage multiple priorities simultaneously with strong organizational and time-management skills.What Success Looks Like
Individual and team activity goals — canvassing, appointments, and event attendance — are consistently met, with measurable subscription growth in assigned fiberhoods meeting or exceeding market penetration targets.Strong relationships are built with community leaders, HOAs, and local influencers, increasing awareness and trust in IQ Fiber and creating local momentum for PR, marketing, and sales efforts.Effective field activations — blitzes, community events, and resident engagement activities — are planned and executed to generate qualified leads, improve conversion, and reinforce IQ Fiber as the provider of choice.Cross-functional partnerships with sales leadership, marketing, engineering, and operations reduce customer journey friction and ensure a smooth, timely onboarding experience from sale through installation.Team members are coached and supported to maintain high field activity, strong execution, and consistent performance against individual and collective goals.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.
Compensation for this position will be commensurate with the selected candidate’s education, experience, and qualifications. This is a salaried plus commission role. Salary starts at $50K + Commission.
Powered by JazzHR
NxWH0QSqgH
Read LessA Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking an OSP Supervisor to work alongside, grow, and mentor a team of OSP construction technicians and OSP engineers. As an OSP leader, this role also carries project management responsibility for residential projects, including assessment, surveys, and scheduling.
This is a hands-on leadership role that combines technical depth in network architecture, troubleshooting, and splicing with day-to-day team development and field operations support.
Essential Duties and Responsibilities
Lead personnel administration, training, and development of all field personnel, including hiring, mentoring, evaluating, and performance improvement as needed.Develop team members' knowledge of network architecture, troubleshooting techniques, splicing techniques, documentation requirements, and end-to-end OSP processes.Manage and coordinate outside plant construction using both in-house and contract resources to accomplish assigned projects; manage contract resources as necessary to supplement project needs.Coordinate field surveys of existing or proposed outside plant installations, including aerial and underground network facilities and associated infrastructure.Lead and model effective troubleshooting practices in the restoration of plant issues, defining root cause and break-fix alternatives.Meet QC standards and budgetary requirements across all assigned projects.Ensure system compliance with NCTA and FCC regulations and IQ Fiber's minimum operating specifications.Liaise with other departments to maintain in-depth technical knowledge of new technology being deployed.Ensure constant compliance with OSHA safety standards.Serve as on-call management and respond to end-to-end OSP needs in the event of a service impairment or outage; support a 24/7/365 operation.Required Qualifications
Bachelor's or Associate's degree in Engineering or a related technical field preferred.Minimum 5 years of experience in a fiber construction environment.Advanced knowledge of underground and aerial construction techniques; proficient knowledge of optical networks.Clear understanding of fiber design, splicing matrix sheets, and documentation requirements.Must have and maintain a valid driver's license with a clean driving record.Must be able to pass a standard background check, consumer report, and pre-employment and compulsory drug screening.Knowledge of Microsoft Excel and Word; computer skills sufficient to process trouble tickets.Must have close vision, color vision, depth perception, and the ability to adjust focus with good hand-eye coordination.Ability to manage multiple projects with strong organizational and project management skills.Ability to work after hours and weekends and remain in service during outages until resolved.Ability to maintain readiness for on-call response, including staying within the local market and being prepared with company-provided communications equipment.Ability to work emergency schedules during natural disasters and network outages.What Success Looks Like
Field personnel are well-trained, mentored, and developed, with strong technical knowledge of network architecture, troubleshooting, splicing, and documentation across the team.Outside plant construction projects are managed effectively using in-house and contract resources, meeting QC standards and budgetary requirements.System compliance with NCTA, FCC, and OSHA standards is maintained consistently across all field operations.Plant issues and service impairments are resolved quickly through effective troubleshooting and decisive on-call response, minimizing service disruption.Field surveys and project management activities for residential projects are completed accurately and on schedule, supporting reliable network expansion.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.
Powered by JazzHR
5qH0AtTS8Q
Read LessA Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking an OSP Supervisor to work alongside, grow, and mentor a team of OSP construction technicians and OSP engineers. As an OSP leader, this role also carries project management responsibility for residential projects, including assessment, surveys, and scheduling.
This is a hands-on leadership role that combines technical depth in network architecture, troubleshooting, and splicing with day-to-day team development and field operations support.
Essential Duties and Responsibilities
Lead personnel administration, training, and development of all field personnel, including hiring, mentoring, evaluating, and performance improvement as needed.Develop team members' knowledge of network architecture, troubleshooting techniques, splicing techniques, documentation requirements, and end-to-end OSP processes.Manage and coordinate outside plant construction using both in-house and contract resources to accomplish assigned projects; manage contract resources as necessary to supplement project needs.Coordinate field surveys of existing or proposed outside plant installations, including aerial and underground network facilities and associated infrastructure.Lead and model effective troubleshooting practices in the restoration of plant issues, defining root cause and break-fix alternatives.Meet QC standards and budgetary requirements across all assigned projects.Ensure system compliance with NCTA and FCC regulations and IQ Fiber's minimum operating specifications.Liaise with other departments to maintain in-depth technical knowledge of new technology being deployed.Ensure constant compliance with OSHA safety standards.Serve as on-call management and respond to end-to-end OSP needs in the event of a service impairment or outage; support a 24/7/365 operation.Required Qualifications
Bachelor's or Associate's degree in Engineering or a related technical field preferred.Minimum 5 years of experience in a fiber construction environment.Advanced knowledge of underground and aerial construction techniques; proficient knowledge of optical networks.Clear understanding of fiber design, splicing matrix sheets, and documentation requirements.Must have and maintain a valid driver's license with a clean driving record.Must be able to pass a standard background check, consumer report, and pre-employment and compulsory drug screening.Knowledge of Microsoft Excel and Word; computer skills sufficient to process trouble tickets.Must have close vision, color vision, depth perception, and the ability to adjust focus with good hand-eye coordination.Ability to manage multiple projects with strong organizational and project management skills.Ability to work after hours and weekends and remain in service during outages until resolved.Ability to maintain readiness for on-call response, including staying within the local market and being prepared with company-provided communications equipment.Ability to work emergency schedules during natural disasters and network outages.What Success Looks Like
Field personnel are well-trained, mentored, and developed, with strong technical knowledge of network architecture, troubleshooting, splicing, and documentation across the team.Outside plant construction projects are managed effectively using in-house and contract resources, meeting QC standards and budgetary requirements.System compliance with NCTA, FCC, and OSHA standards is maintained consistently across all field operations.Plant issues and service impairments are resolved quickly through effective troubleshooting and decisive on-call response, minimizing service disruption.Field surveys and project management activities for residential projects are completed accurately and on schedule, supporting reliable network expansion.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.
Powered by JazzHR
DbhXagJcCO
Read LessThe Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.
Position Summary:
The Account Executive will play a pivotal role in revolutionizing how businesses connect and thrive in the digital age. This role reports to our VP of Commercial Services and is at the forefront of our expansion into the small and medium business market. As a key driver of commercial services growth, the Account Executive will focus on adding new monthly recurring revenue (MRR) while maintaining a high level of activity to generate results. The ability to articulate IQ Fiber's unique value proposition in the marketplace will be key to achieving success.
In this role, you'll have the chance to build relationships, solve problems, and help businesses within our network unlock their full potential through our reliable fiber-optic internet services. As a valued team member, you'll find a supportive environment that encourages innovation, values your voice, and celebrates your successes.
Essential Duties and Responsibilities:
Consistently achieve or surpass assigned sales targets, demonstrating a strong commitment to driving revenue growth for the company.
Focus sales efforts on businesses located within or close to IQ Fiber's existing network infrastructure to maximize efficiency and profitability.
Develop a comprehensive understanding of IQ Fiber's product portfolio and effectively communicate the benefits of each service to potential customers.
Actively seek out new business opportunities through various channels, including extensive cold calls, networking events, and industry conferences.
Continuously expand your professional network and identify innovative ways to generate high-quality leads for the business.
Stay updated on industry trends, competitor offerings, and market dynamics to provide strategic insights.
Develop and manage a robust pipeline of potential deals, ensuring proper qualification and prioritization of leads.
Identify and pursue opportunities that offer the highest potential for profitability, particularly those within IQ Fiber's existing network coverage.
Provide regular reports and updates on sales activities, pipeline status, and revenue forecasts.
Qualify sales opportunities and coordinate internal resources for effective sales support and execution.
Work closely with internal teams to ensure effective alignment and coordination between sales activities and support functions.
Monitor the progress of both potential and closed deals, proactively addressing any issues to maintain timely execution.
Demonstrate flexibility and willingness to take on other responsibilities that contribute to the company's overall success.
Other duties as assigned.
Required Qualifications:
Bachelor's degree in Business, Marketing, or related field, or equivalent combination of education and relevant work experience
Minimum 5+ years of outside, sales experience in broadband or telecommunications
Proven track record of consistent sales production
Ability to maintain a high level of door-to-door prospecting activity
Excellent written and oral communication skills
Willingness to travel and work nights and weekends to reach sales goals, attend meetings, tradeshows, events, and other business travel as required
Working knowledge of computers and Customer Relationship Management tools
Ability to work independently
Strong analytical thinking and problem-solving skills
Ability to collaborate with diverse personalities
Capability to work completely and accurately under time constraints and deadlines
Strong attention to detail
Ability to maintain a productive and positive environment
Commitment to working in a safe and effective manner
Must be able to pass criminal, DVR, and drug testing
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.Powered by JazzHR
GtrPLFYyRT
Read LessA Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking a Director, GIS responsible for owning the company's geospatial strategy, function, and team across its fiber-to-the-home (FTTH) expansion markets. This role establishes GIS as an enterprise decision-support capability that drives disciplined capital deployment, accelerates design-to-build cycles, and supports operational excellence across Engineering, Construction, Commercial, and Network Operations.
The Director, GIS operates as a senior leader and partner to senior leadership — setting the geospatial vision and data governance standards, building and developing the GIS team, and ensuring geospatial data, workflows, and reporting capabilities scale effectively as IQ Fiber expands into new markets.
Essential Duties and Responsibilities
Own and execute IQ Fiber's enterprise GIS strategy and roadmap, aligning geospatial capabilities with capital deployment, market selection, and network expansion priorities.Build, lead, and develop the GIS team, setting performance standards, growing technical capabilities, and scaling the function to support multi-market growth.Partner with senior leadership and cross-functional teams across Engineering, Construction, Commercial, and Network Operations to position GIS as a core decision-support capability.Establish and govern enterprise GIS data standards, including data governance frameworks, QA/QC plans, metadata, version control, and data-integrity standards across all spatial datasets.Direct the development of advanced spatial models for market selection, capital allocation, and density and demographic forecasting, including near-net and on-net commercial passings analysis and cost-per-passing optimization.Drive the design and maintenance of ETL workflows that ingest, validate, and standardize spatial data, leveraging ArcGIS Notebooks, Arcade scripting, and enterprise geodatabases to advance automation and scalability.Lead complex, multi-market GIS initiatives from feasibility through construction, defining technical approaches, delivery schedules, and quality standards.Ensure GIS integrates effectively with construction management, PMO, and financial tracking platforms to support end-to-end visibility from feasibility through construction.Oversee the production of automated dashboards, spatial reports, and polished cartographic products that translate geospatial analysis into actionable business insights for senior leadership.Manage GIS technology investments, vendor relationships, and tooling decisions to ensure the platform scales cost-effectively with the business.Develop and monitor GIS performance metrics that demonstrate impact on capital efficiency, serviceability accuracy, and design-to-build cycle time.Required Qualifications
Bachelor's degree in Geography, GIS, Engineering, Planning, Natural Sciences, or a related field, or equivalent experience.8+ years of progressive GIS experience, including direct team or function leadership.Demonstrated experience leading GIS teams and managing complex, multi-stakeholder programs, including scope definition, scheduling, QA, and stakeholder coordination.Advanced proficiency in ArcGIS Pro/Desktop, ArcGIS Server/Enterprise, ArcGIS Online, and related extensions.Experience designing and maintaining ETL workflows and enterprise geodatabases; FME preferred.Experience in telecommunications, utilities, broadband, or infrastructure development preferred.Experience supporting high-growth, multi-state expansion environments preferred.Esri certification, GISP, AICP, PE, or related professional certification a plus.Proficiency with Microsoft 365.Ability to set geospatial strategy and translate complex spatial analysis into clear insights and recommendations for senior leadership.Ability to lead and develop technical teams in a fast-paced, multi-market environment.Ability to collaborate across Engineering, Construction, Commercial, and Network Operations to drive cross-functional adoption.Ability to handle sensitive and confidential information with sound judgment and integrity.What Success Looks Like
GIS is established as an enterprise decision-support capability, with reliable, decision-ready insights consistently improving capital allocation, market selection, and network optimization across FTTH expansion markets.A high-performing GIS team is built and developed, with the function scaled to support multi-market growth and increasing cross-functional demand.Enterprise GIS data governance and QA/QC standards are established and maintained, keeping passings, serviceability, and network asset datasets accurate, current, and trusted across the business.GIS operations are automated and scaled through repeatable ETL workflows, scripting, and dashboards and maps built for senior leadership that shorten design-to-build cycles.GIS is positioned as a strategic, cross-functional partner, with strong collaboration across Engineering, Construction, Commercial, and Network Operations driving operational excellence.Geospatial investments and tooling decisions deliver measurable improvements in capital efficiency and design-to-build cycle time.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Powered by JazzHR
eOQ5pBiBjt
Read LessPowered by JazzHR
h94fDVlr8Z
Read LessA Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.
This position is located in Maryland- Local candidates, please.
Position Summary:
The Fiber Installation Technician is responsible for the installation, Wi-Fi router configuration, testing/customer acceptance of the IQ Fiber FTTH service. The Fiber Installation Technician will also respond to internet service calls, service changes and disconnects. The successful candidate will have strong interpersonal skills and enjoy interacting with customers in their home or business with equipment such as routers and ONTs. A Fiber Installation Technician must have various levels of experience with the installation and repair of fiber broadband services in indoor and outdoor settings.
Essential Duties and Responsibilities:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.
Compensation for this position will be commensurate with the selected candidate’s education, experience, and qualifications. Estimated hourly rate: $26.50-$28.00 per hour.
Powered by JazzHR
TeAQbO1Ied
Read Less