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IPS Health Systems LLC
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  • Job DescriptionJob DescriptionProfessional Support Specialist (Medical... Read More
    Job DescriptionJob Description


    Professional Support Specialist (Medical Receptionist)

    Job Description

    About Us

    IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kauffman Counties. IPS is a state-funded, non-profit organization that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    IPS is seeking individuals that are passionate about helping those that struggle with mental illness, substance abuse, homelessness, and forensically involved clientele. We are currently seeking a Professional Support Generalist to join our team.

    Your Future Starts the Moment You Click ????✨


    Duties/Responsibilities

    The Professional Support Specialist (Medical Receptionist) duties will include completing medical, communication, and professional support tasks that are in need of additional support. This position will require the individual to fulfill the role of a third intake specialist. This involves being responsible for all necessary supporting financial documents and updates. You will be required to be secondary in availability and competent with managing clinic flow, to successfully respond as a backup phone receptionist, and primary on relapse autopsy and ACS communication. The duties will include DAL coverage, treatment schedule adjustment, and sweat patch report coverage. In reference to medical support she will be the third in line for drug patch applications and will; be considered secondary on completing UDS when needed.

    Required Skills

    Ability to work in a fast-paced high-volume clinic

    Effective verbal and written communication skills

    Ability to engage professionally with clientele, staff, and external collaborators

    Excellent interpersonal skills and customer service orientation

    Complex problem-solving abilities and solution-focused orientation

    Effective time management and coordination skills

    Strong attention to detail

    Ability to maintain confidentiality

    Proficient in Microsoft Word, Excel, PowerPoint, and Google Suites

    Proficient typing skills


    Requirements/Qualifications

    Reliable Transportation

    High school diploma required

    Bilingual (English/Spanish) is REQUIRED

    Previous Intake/Customer Service/Phone Receptionist experience, preferred

    Previous Medical office experience preferred


    Job Type: Full-time

    Schedule: Monday-Friday: 8:00 a.m. – 5:00 p.m. IN PERSON

    Pay: $18.27 - $20.19 per hour


    #ZR


    Monday-Friday: 8:00 a.m. – 5:00 p.m. IN PERSON Read Less
  • Clinical Manager of Substance Use Services  

    - Dallas
    Job DescriptionJob DescriptionJOB TITLE: Clinical Manager of Substance... Read More
    Job DescriptionJob Description

    JOB TITLE: Clinical Manager of Substance Use Services

    EMPLOYER: Integrated Psychotherapeutic Services

    DEPARTMENT: Leadership Department

    REPORTS TO: Deputy Operations Officer

    EFFECTIVE DATE: 07/08/2026

    Is helping people your passion? Do you want some of your student loans forgiven? Do you enjoy working in the healthcare field? Looking for an opportunity to not only do work you believe in, but also find inspiration in the company that you work for? If you answered yes to any of these questions, then we need YOU to join our amazing team at IPS!

    Join our team to receive great benefits like :

    ● Competitive Compensation

    ● Hybrid Work Schedule

    ● Health, Vision, and Dental Insurance

    ● Paid Time Off

    ● Paid Wellness days off

    ● 401k Plan

    ● EAP Benefits

    ● Lifemart Retail Discount Program

    ● HRSA eligible site for Student Loan Forgiveness Program

    SUMMARY:

    IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kauffman Counties. IPS is a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    IPS is seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele. We are currently seeking a Clinical Manager of Substance Use Services.


    DUTIES AND RESPONSIBILITIES:


    The Clinical Manager of Substance Use Services provides strategic clinical and operational leadership for the organization's substance use disorder (SUD) treatment and psychoeducation programs. Reporting directly to the Deputy Operations Officer, this position is responsible for overseeing the delivery of high-quality, evidence-based behavioral health services through individual, group, and interdisciplinary treatment interventions.


    The Clinical Manager ensures clinical excellence by promoting best practices, maintaining regulatory and contractual compliance, improving program outcomes, and fostering a culture of accountability, professional development, and continuous quality improvement. This position serves as a member of the leadership team and partners closely with organizational leadership to advance IPS mission while ensuring exceptional client care and operational performance.

    Essential Duties and Responsibilities


    Clinical Leadership


    Provide clinical leadership and oversight for all substance use disorder and psychoeducation services, ensuring treatment aligns with evidence-based practices and established standards of care.

    Promote the delivery of individualized, trauma-informed, person-centered treatment that supports recovery, engagement, and long-term success.

    Provide consultation and clinical guidance regarding treatment planning, relapse prevention, documentation, crisis intervention, and complex clinical cases.

    Ensure clinical decision-making reflects ethical standards, professional practice guidelines, and applicable state and federal regulations.


    Program Operations


    Direct the daily operations of assigned substance use treatment programs to ensure effective, efficient, and high-quality service delivery.

    Monitor productivity, program performance, clinical outcomes, and operational metrics while implementing strategies to improve performance.

    Evaluate workflows and operational processes to maximize efficiency, improve client access, and strengthen program effectiveness.

    Collaborate with executive leadership to establish strategic priorities and implement initiatives that enhance program growth and service quality.


    Quality Assurance & Compliance


    Ensure compliance with all contractual obligations, licensing requirements, accreditation standards, organizational policies, and applicable state and federal regulations.

    Conduct regular clinical observations and documentation reviews to ensure accuracy, clinical quality, timeliness, and regulatory compliance.

    Identify documentation deficiencies, develop corrective action plans, and provide ongoing coaching to improve clinical documentation practices.

    Monitor quality indicators and utilize data to drive continuous quality improvement initiatives.



    Staff Supervision & Professional Development


    Provide direct supervision, coaching, mentoring, and performance management for assigned clinical staff.

    Conduct regular supervision sessions that support clinical competency, ethical practice, and professional growth.

    Complete employee evaluations, performance improvement plans, and corrective action when necessary.

    Support recruitment, onboarding, retention, and succession planning for clinical personnel.

    Foster a collaborative, accountable, and psychologically safe work environment that encourages continuous learning and professional excellence.


    Collaboration & Leadership


    Collaborate with multidisciplinary teams to coordinate comprehensive treatment services and address barriers to care.

    Serve as a liaison between executive leadership and clinical teams by communicating organizational priorities, policy updates, and operational expectations.

    Participate in leadership meetings, quality improvement initiatives, and organizational committees.

    Prepare reports, performance dashboards, and recommendations regarding staffing, service utilization, quality outcomes, compliance trends, and program performance.


    Minimum Qualifications


    Required


    Fully licensed behavioral health professional in the State of Texas (LPC, LCSW, RN, APRN, LCDC, Licensed Psychologist, or other qualifying independent license).

    Minimum of three (1) years of progressive leadership or supervisory experience in behavioral health or substance use disorder treatment.

    Demonstrated experience supervising multidisciplinary clinical teams.

    Thorough knowledge of behavioral health documentation standards, regulatory compliance, and quality assurance practices.

    Experience utilizing evidence-based treatment models including Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), Relapse Prevention, Solution-Focused Brief Therapy (SFBT) and trauma-informed care.

    Strong leadership, organizational, analytical, and interpersonal communication skills.

    Proficiency with electronic health records (EHR) and documentation compliance monitoring.


    Preferred


    Experience within specialty courts, community mental health, or criminal justice behavioral health settings.

    Experience with utilization management, program development, performance improvement, and accreditation readiness.

    Bilingual (English/Spanish) preferred.

    COMPETENCIES:

    ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

    ● Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

    ● Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

    ● Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group

    presentation skills; Participates in meetings.

    ● Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT:

    ● Frequently required to walk

    ● Frequently required to sit

    ● Frequently required to utilize hand and finger dexterity

    ● Frequently required to talk or hear

    ● While performing the duties of this job, the noise level in the work environment is usually moderate

    ● The employee must occasionally lift and /or move no more than six pounds

    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    #ZR


    Mon-Fri 8:00am-5:00pm Read Less
  • Job DescriptionJob DescriptionIPS is a behavioral healthcare company t... Read More
    Job DescriptionJob Description

    IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.


    Job Description:

    The Licensed Psychologist Supervisor plays a critical role in overseeing the clinical practice and professional development of psychologists and psychology trainees within the organization. This position ensures that all psychological services meet ethical, legal, and professional standards while fostering a supportive and educational environment. The supervisor provides guidance, mentorship, and evaluation to clinicians, promoting best practices and evidence-based interventions. They are responsible for maintaining compliance with state licensing board requirements and organizational policies. Ultimately, this role contributes to the delivery of high-quality psychological care and the advancement of the psychology practicum trainee's competencies.


    Supervisory Responsibilities:

    Provide clinical supervision and mentorship to psychology practicum trainees, ensuring adherence to ethical and professional standards.Conduct regular performance evaluations and provide constructive feedback to support professional growth and skill development.Review and approve clinical documentation, treatment plans, and case notes to ensure accuracy and compliance with regulatory requirements.

    Minimum Qualifications:

    Doctoral degree (PhD or PsyD) in Psychology from an accredited institution.Current and valid license to practice psychology in Texas.Strong knowledge of ethical guidelines, state laws, and professional standards governing psychological practice.

    Preferred Qualifications:

    Previous experience in providing clinical supervision to psychology trainees or licensed psychologists.Familiarity with electronic health record (EHR) systems and clinical documentation software.Advanced training or certification in supervision or clinical teaching.

    Schedule: Remote, Negotiable weekly schedule

    Compensation: Negotiable

    Employment type: Contract

    #ZR

    Read Less
  • Job DescriptionJob DescriptionIPS is a behavioral healthcare company t... Read More
    Job DescriptionJob Description

    IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.


    Job Description:

    The Licensed Psychologist Supervisor plays a critical role in overseeing the clinical practice and professional development of psychologists and psychology trainees within the organization. This position ensures that all psychological services meet ethical, legal, and professional standards while fostering a supportive and educational environment. The supervisor provides guidance, mentorship, and evaluation to clinicians, promoting best practices and evidence-based interventions. They are responsible for maintaining compliance with state licensing board requirements and organizational policies. Ultimately, this role contributes to the delivery of high-quality psychological care and the advancement of the psychology practicum trainee's competencies.


    Supervisory Responsibilities:

    Provide clinical supervision and mentorship to psychology practicum trainees, ensuring adherence to ethical and professional standards.Conduct regular performance evaluations and provide constructive feedback to support professional growth and skill development.Review and approve clinical documentation, treatment plans, and case notes to ensure accuracy and compliance with regulatory requirements.

    Minimum Qualifications:

    Doctoral degree (PhD or PsyD) in Psychology from an accredited institution.Current and valid license to practice psychology in Texas.Strong knowledge of ethical guidelines, state laws, and professional standards governing psychological practice.

    Preferred Qualifications:

    Previous experience in providing clinical supervision to psychology trainees or licensed psychologists.Familiarity with electronic health record (EHR) systems and clinical documentation software.Advanced training or certification in supervision or clinical teaching.

    Schedule: Remote, Negotiable weekly schedule

    Compensation: Negotiable

    Employment type: Contract

    #ZR

    Read Less
  • Community Relations Manager  

    - Dallas
    Job DescriptionJob DescriptionJOB TITLE: Community Relations Manager E... Read More
    Job DescriptionJob Description

    JOB TITLE: Community Relations Manager

    EMPLOYER: Integrated Psychotherapeutic Services

    DEPARTMENT: Communications Department

    REPORTS TO: Chief Operations Officer

    Your Next Big Career Move Starts Here!

    Is helping people your passion? Do you want some of your student loans forgiven? Do you enjoy working in the healthcare field? Looking for an opportunity to not only do work you believe in, but also find inspiration in the company that you work for? If you answered yes to any of these questions, then we need YOU to join our amazing team at IPS!

    Join our team to receive great benefits like :

    ● Competitive Compensation

    ● Hybrid Work Schedule

    ● Health, Vision, and Dental Insurance

    ● Paid Time Off

    ● 401k Plan

    ● EAP Benefits

    ● Lifemart Retail Discount Program

    ● HRSA eligible site for Student Loan Forgiveness Program

    SUMMARY:

    IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    IPS is seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele. We are currently seeking a Community Relations Manager.

    DUTIES AND RESPONSIBILITIES:

    Community Relations Manager’s sole focus is to ensure positive relationships with current external partners and proactively work to establish new relationships. The Community Relations Manager reports to the Chief Operations Officer to ensure targeted organizational metrics are satisfied and to maintain compliance with the contractual obligations and regulations which govern IPS’ programs. As part of the multidisciplinary management team, the Community Relations Manager is primarily responsible for maintaining full clinical, administrative, and supervisory responsibilities of communications staff.

    SUPERVISORY RESPONSIBILITIES:

    ● Directing, supervising, and evaluating the work activities of

    communications staff.

    ● Professional development of communications staff

    ● Establishing departmental goals and objectives

    ● Management of team Key Performance Indicators (KPIs) to meet departmental goals and objectives.

    ● Completing projects, as assigned

    QUALIFICATIONS:

    ● 1+ year(s) of management experience

    ● 1+ year(s) of experience in sales and marketing

    ● Master’s degree in Public Health, Healthcare Administration, Counseling, Social Work or related field , required

    ● LPC-Associates or LMSWs that are eligible for independent licensure within 3 months of hire, required minimum

    ● Full and unrestricted active Texas state licensure: LPC, LCSW, RN, APRN, LCDC etc., preferred

    ● Computer skills required: Microsoft Office Suite, Google Suites, ADOBE Acrobat Pro ● Other skills required: Ability to type at least 40 wpm.

    ● Job Type: Full-time

    COMPETENCIES:

    ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

    ● Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

    ● Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

    ● Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

    ● Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT:

    ● Frequently required to walk

    ● Frequently required to sit

    ● Frequently required to utilize hand and finger dexterity

    ● Frequently required to talk or hear

    ● While performing the duties of this job, the noise level in the work environment is usually moderate

    ● The employee must occasionally lift and /or move more than _6 lbs__

    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    #ZR

    Read Less
  • Community Relations Manager  

    - Dallas
    Job DescriptionJob DescriptionJOB TITLE: Community Relations Manager E... Read More
    Job DescriptionJob Description

    JOB TITLE: Community Relations Manager

    EMPLOYER: Integrated Psychotherapeutic Services

    DEPARTMENT: Communications Department

    REPORTS TO: Chief Operations Officer

    Your Next Big Career Move Starts Here!

    Is helping people your passion? Do you want some of your student loans forgiven? Do you enjoy working in the healthcare field? Looking for an opportunity to not only do work you believe in, but also find inspiration in the company that you work for? If you answered yes to any of these questions, then we need YOU to join our amazing team at IPS!

    Join our team to receive great benefits like :

    ● Competitive Compensation

    ● Hybrid Work Schedule

    ● Health, Vision, and Dental Insurance

    ● Paid Time Off

    ● 401k Plan

    ● EAP Benefits

    ● Lifemart Retail Discount Program

    ● HRSA eligible site for Student Loan Forgiveness Program

    SUMMARY:

    IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    IPS is seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele. We are currently seeking a Community Relations Manager.

    DUTIES AND RESPONSIBILITIES:

    Community Relations Manager’s sole focus is to ensure positive relationships with current external partners and proactively work to establish new relationships. The Community Relations Manager reports to the Chief Operations Officer to ensure targeted organizational metrics are satisfied and to maintain compliance with the contractual obligations and regulations which govern IPS’ programs. As part of the multidisciplinary management team, the Community Relations Manager is primarily responsible for maintaining full clinical, administrative, and supervisory responsibilities of communications staff.

    SUPERVISORY RESPONSIBILITIES:

    ● Directing, supervising, and evaluating the work activities of

    communications staff.

    ● Professional development of communications staff

    ● Establishing departmental goals and objectives

    ● Management of team Key Performance Indicators (KPIs) to meet departmental goals and objectives.

    ● Completing projects, as assigned

    QUALIFICATIONS:

    ● 1+ year(s) of management experience

    ● 1+ year(s) of experience in sales and marketing

    ● Master’s degree in Public Health, Healthcare Administration, Counseling, Social Work or related field , required

    ● LPC-Associates or LMSWs that are eligible for independent licensure within 3 months of hire, required minimum

    ● Full and unrestricted active Texas state licensure: LPC, LCSW, RN, APRN, LCDC etc., preferred

    ● Computer skills required: Microsoft Office Suite, Google Suites, ADOBE Acrobat Pro ● Other skills required: Ability to type at least 40 wpm.

    ● Job Type: Full-time

    COMPETENCIES:

    ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

    ● Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

    ● Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

    ● Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

    ● Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT:

    ● Frequently required to walk

    ● Frequently required to sit

    ● Frequently required to utilize hand and finger dexterity

    ● Frequently required to talk or hear

    ● While performing the duties of this job, the noise level in the work environment is usually moderate

    ● The employee must occasionally lift and /or move more than _6 lbs__

    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    #ZR

    Read Less
  • Communications Specialist (Clerical)  

    - Dallas
    Job DescriptionJob Description Work Where Passion Meets Purpose ❤️Comp... Read More
    Job DescriptionJob Description Work Where Passion Meets Purpose ❤️

    Company: IPS Recovery
    Position: Communications Specialist (Clerical)
    Type: Full-Time

    About Us:
    We are a behavioral healthcare company that specializes in outpatient mental health and substance use treatment. We are a state-funded, non-profit organization that specializes in the provision of outpatient clinical services. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    We are seeking individuals that are passionate about helping those that struggle with mental illness, substance use, homelessness, and forensically involved clientele. We are currently seeking an Communications Specialist to join our Communications team to work in our Downtown Dallas office.

    Position Overview:
    As an Communications Specialist at IPS Recovery, you will play a pivotal role in the seamless operation of our office. You will be responsible for managing essential administrative functions, including handling sensitive medical information in compliance with HIPAA regulations, coordinating communication with our partners, and overseeing data management and appointment scheduling. Your role will require a thorough understanding of our services and treatment options to effectively support our partners and ensure the delivery of exceptional care.

    Key Responsibilities:

    Communication Management:

    Handle and prioritize email and phone communications with IPS Recovery's partners.Ensure timely and professional responses to inquiries, requests, and follow-ups.Serve as the primary point of contact for our partners, addressing their inquiries and providing timely responses to their needs. Utilize your knowledge of our services and treatment options to offer accurate information and guidance to partners, ensuring they are well-informed and supported.

    Data Management:

    Run and upload data reports accurately and on time.Maintain and update databases with relevant information.

    Appointment Scheduling:

    Schedule and manage appointments for partners, ensuring proper coordination and preparation.Maintain an organized calendar to avoid scheduling conflicts and optimize time management.

    Qualifications:

    Experience:

    Proven experience in an administrative or medical office coordination role.Strong background in handling email and phone communications professionally.Experience with data reporting and management is preferred.Demonstrated knowledge of HIPAA regulations and experience handling sensitive information in compliance with HIPAA.

    Skills:

    Excellent organizational and multitasking skills.Proficient in Microsoft Office Suite (Word, Excel, Outlook) Strong written and verbal communication skills.Ability to handle sensitive information with discretion and confidentiality.

    Attributes:

    Detail-oriented with a proactive approach to problem-solving.Ability to work independently and as part of a team.Capable of managing multiple priorities in a fast-paced environment.

    Hybrid Schedule

    In Office: DALLAS Monday- Friday8:00 AM - 5:00 PM

    Job Type: Full-time

    Pay: Hourly ($21.63 - $22.60)


    #ZR

    Read Less
  • Hospital Psychiatric Clinician  

    - Irving
    Job DescriptionJob DescriptionJob DescriptionAbout US We are a behavio... Read More
    Job DescriptionJob Description

    Job Description


    About US

    We are a behavioral healthcare company that specializes in outpatient mental health and substance misuse treatment for adults in socioeconomically diverse populations. We are a non-profit organization that specializes in the provision of outpatient clinical services for those impacted by substance misuse and mental health. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    We are seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele.


    Big Energy. Big Impact. Big Opportunities.

    Duties/Responsibilities

    The Hospital Psychiatric Clinician’s primary role is to provide therapeutic interventions to patients, including psychotropic medication management, psychosocial rehabilitation, skill building, linkage to community resources, rapport building, and relapse prevention planning. The Hospital Psychiatric Clinician will play a key role in the psychiatric admission process, completing comprehensive assessments for admitting patients and supporting appropriate level-of-care determinations. As part of the multidisciplinary team, the Hospital Psychiatric Clinician will engage with clients in clinic-based and community-based settings and work closely with the Forensic Assertive Community Treatment (FACT) team and the Assistant Clinical Manager to ensure coordinated, high-quality care. The clinician will utilize DSM-5 criteria and clinical expertise to make accurate diagnoses, develop initial treatment plans, and complete ongoing treatment plan reviews based on patient needs. The Hospital Psychiatric Clinician will maintain a strong focus on completing ANSA assessments accurately and within required timeframes to support treatment planning and program requirements. Additionally, the clinician will oversee the FACT secondary team lead, providing clinical guidance and supporting effective team coordination. The Hospital Psychiatric Clinician will provide individual psychoeducational and therapeutic interventions using didactic and directive approaches, collaborate with interdisciplinary team members to improve patient symptomology, and ensure all required clinical documentation is completed accurately and on time.

    Required Skills:

    Effective verbal and written communication skills

    Ability to engage professionally with clientele, staff, and external collaborators

    Ability to utilize evidence-based practices

    Work as part of a multidisciplinary team

    Proficiency in Microsoft Office and Google Product Suite

    Schedule:

    M-F 8am-5pm or 9am-6pm IN PERSON ROLE


    Requirements/Qualifications:

    Be able to work in the community and commute to Downtown Dallas

    Must be able to transport clients to/from appointments

    Minimum Education Requirement:

    Master's degree in psychology, social work, or related human services field.

    Reliable transportation

    Current Driver’s License

    3+ years of similar experience


    Licenses and Certifications:

    LPC, LPC-I, LMSW, LCSW & RN- required

    Job Type: Full-time

    Pay: $24.61-$26.44 per hour


    Benefits:

    401(k)Medical, Dental and Vision insurancePaid time offHRSA Student Loan Program for Licensed Professionals; PSLF Student Loan Forgiveness Program

    #ZR


    M-F 8 a.m.-5 p.m. or 9am-6pm IN PERSON ROLE Read Less
  • Hospital Psychiatric Clinician  

    - Irving
    Job DescriptionJob DescriptionJob DescriptionAbout US We are a behavio... Read More
    Job DescriptionJob Description

    Job Description


    About US

    We are a behavioral healthcare company that specializes in outpatient mental health and substance misuse treatment for adults in socioeconomically diverse populations. We are a non-profit organization that specializes in the provision of outpatient clinical services for those impacted by substance misuse and mental health. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

    We are seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele.


    Big Energy. Big Impact. Big Opportunities.

    Duties/Responsibilities

    The Hospital Psychiatric Clinician’s primary role is to provide therapeutic interventions to patients, including psychotropic medication management, psychosocial rehabilitation, skill building, linkage to community resources, rapport building, and relapse prevention planning. The Hospital Psychiatric Clinician will play a key role in the psychiatric admission process, completing comprehensive assessments for admitting patients and supporting appropriate level-of-care determinations. As part of the multidisciplinary team, the Hospital Psychiatric Clinician will engage with clients in clinic-based and community-based settings and work closely with the Forensic Assertive Community Treatment (FACT) team and the Assistant Clinical Manager to ensure coordinated, high-quality care. The clinician will utilize DSM-5 criteria and clinical expertise to make accurate diagnoses, develop initial treatment plans, and complete ongoing treatment plan reviews based on patient needs. The Hospital Psychiatric Clinician will maintain a strong focus on completing ANSA assessments accurately and within required timeframes to support treatment planning and program requirements. Additionally, the clinician will oversee the FACT secondary team lead, providing clinical guidance and supporting effective team coordination. The Hospital Psychiatric Clinician will provide individual psychoeducational and therapeutic interventions using didactic and directive approaches, collaborate with interdisciplinary team members to improve patient symptomology, and ensure all required clinical documentation is completed accurately and on time.

    Required Skills:

    Effective verbal and written communication skills

    Ability to engage professionally with clientele, staff, and external collaborators

    Ability to utilize evidence-based practices

    Work as part of a multidisciplinary team

    Proficiency in Microsoft Office and Google Product Suite

    Schedule:

    M-F 8am-5pm or 9am-6pm IN PERSON ROLE


    Requirements/Qualifications:

    Be able to work in the community and commute to Downtown Dallas

    Must be able to transport clients to/from appointments

    Minimum Education Requirement:

    Master's degree in psychology, social work, or related human services field.

    Reliable transportation

    Current Driver’s License

    3+ years of similar experience


    Licenses and Certifications:

    LPC, LPC-I, LMSW, LCSW & RN- required

    Job Type: Full-time

    Pay: $24.61-$26.44 per hour


    Benefits:

    401(k)Medical, Dental and Vision insurancePaid time offHRSA Student Loan Program for Licensed Professionals; PSLF Student Loan Forgiveness Program

    #ZR


    M-F 8 a.m.-5 p.m. or 9am-6pm IN PERSON ROLE Read Less
  • Psychiatric Assistant Manager  

    - Dallas
    Job DescriptionJob DescriptionJob Posting TitlePsychiatric Assistant M... Read More
    Job DescriptionJob DescriptionJob Posting TitlePsychiatric Assistant ManagerJob DescriptionJOB TITLE: Psychiatric Assistant ManagerEMPLOYER: Integrated Psychotherapeutic ServicesDEPARTMENT: Psychiatric OperationsREPORTS TO: Director Of Nursing Your Next Big Career Move Starts Here!Is helping people your passion? Do you want some of your student loans forgiven? Do you enjoy working in the healthcare field? Looking for an opportunity to not only do work you believe in, but also find inspiration in the company that you work for? If you answered yes to any of these questions, then we need YOU to join our amazing team at IPS!Join our team to receive great benefits like:● Competitive Compensation
    ● Potential Hybrid Work Schedule as it’s based on KPIs and organizational needs
    ● Health, Vision, and Dental Insurance
    ● Paid Time Off
    ● 401k Plan
    ● EAP Benefits
    ● Lifemart Retail Discount Program
    ● HRSA eligible site for Student Loan Forgiveness ProgramSUMMARY:IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization specializing in outpatient clinical services for individuals negatively impacted by the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.IPS is seeking a Psychiatric Assistant Manager who is passionate about serving individuals with mental illness, substance misuse, homelessness, and forensic involvement. This role supports the daily clinical and operational functioning of psychiatric and mental health services by assisting with care coordination, staffing support, workflow management, and communication across multidisciplinary teams.DUTIES AND RESPONSIBILITIES:The Psychiatric Assistant Manager supports clinical and operational service delivery by coordinating referrals, including crisis, diversion, re-engagement, and high-acuity cases, ensuring timely response, follow-up, and documentation in accordance with organizational standards. This role assists with patient onboarding, assignment to appropriate clinicians, and coordination of transitions across levels of care to promote continuity of treatment. The Assistant Manager facilitates daily team communication, supports staffing coverage and scheduling needs, and provides real-time problem-solving to maintain consistent service delivery. Acting as a liaison between frontline staff, management, and external partners, this position escalates urgent concerns and ensures effective interdisciplinary collaboration. The role also provides administrative and operational support, including service coordination, compliance activities, participation in quality improvement initiatives, and support of auxiliary or remote tasks as needed. Additionally, the Psychiatric Assistant Manager assists leadership with staff development efforts, including onboarding, training, observations, participation in interviews, and attendance at internal and external meetings as assigned.SUPERVISORY RESPONSIBILITIES:● Supports supervision and coordination of clinical and support staff
    ● Assists with professional development and onboarding of team members
    ● Helps implement departmental goals and objectives
    ● Supports monitoring of team performance metrics and service delivery outcomes
    ● Completes projects and management tasks as assignedQualifications: ● Master’s degree in Social Work, Psychology, Psychiatric Rehabilitation, or a related clinical field, required● Active licensure in the applicant’s respective discipline (LPC, LCSW, or equivalent licensure), required● Minimum of three (3) years of experience providing services to adults with severe and persistent mental illness● Computer skills required: Microsoft Office Suite, Google Suites, ADOBE Acrobat Pro ● Other skills required: Ability to type at least 40 wpm.● Job Type: Full-timeCOMPETENCIES:● Ethics – Treats people with respect; keeps commitments; inspires trust; works with integrity and ethically; upholds organizational values
    ● Attendance/Punctuality – Is consistently at work and on time; ensures responsibilities are covered when absent
    ● Customer Service – Responds promptly to service needs; manages difficult situations professionally; meets commitments
    ● Interpersonal Skills – Maintains confidentiality; manages conflict appropriately; remains open to feedback and new ideas
    ● Oral Communication – Communicates clearly and effectively in individual and group settings
    ● Written Communication – Writes clearly and accurately; edits for grammar and clarity; interprets written information effectivelyPHYSICAL DEMANDS AND WORK ENVIRONMENT:● Frequently required to walk
    ● Frequently required to sit
    ● Frequently required to utilize hand and finger dexterity
    ● Frequently required to talk or hear
    ● Noise level in the work environment is usually moderate
    ● Must occasionally lift and/or move more than 6 lbs.

    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Job Type: Full-time

    Salary Range: $65k salary (USD)

    Schedule: Monday through Friday 8:00AM-5:00PM - IN OFFICE/HYBRID

    #ZR

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