Professional Support Specialist (Medical Receptionist)
Job Description
About Us
IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kauffman Counties. IPS is a state-funded, non-profit organization that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.
IPS is seeking individuals that are passionate about helping those that struggle with mental illness, substance abuse, homelessness, and forensically involved clientele. We are currently seeking a Professional Support Generalist to join our team.
Your Future Starts the Moment You Click ????✨
Duties/Responsibilities
The Professional Support Specialist (Medical Receptionist) duties will include completing medical, communication, and professional support tasks that are in need of additional support. This position will require the individual to fulfill the role of a third intake specialist. This involves being responsible for all necessary supporting financial documents and updates. You will be required to be secondary in availability and competent with managing clinic flow, to successfully respond as a backup phone receptionist, and primary on relapse autopsy and ACS communication. The duties will include DAL coverage, treatment schedule adjustment, and sweat patch report coverage. In reference to medical support she will be the third in line for drug patch applications and will; be considered secondary on completing UDS when needed.
Required Skills
Ability to work in a fast-paced high-volume clinic
Effective verbal and written communication skills
Ability to engage professionally with clientele, staff, and external collaborators
Excellent interpersonal skills and customer service orientation
Complex problem-solving abilities and solution-focused orientation
Effective time management and coordination skills
Strong attention to detail
Ability to maintain confidentiality
Proficient in Microsoft Word, Excel, PowerPoint, and Google Suites
Proficient typing skills
Requirements/Qualifications
Reliable Transportation
High school diploma required
Bilingual (English/Spanish) is REQUIRED
Previous Intake/Customer Service/Phone Receptionist experience, preferred
Previous Medical office experience preferred
Job Type: Full-time
Schedule: Monday-Friday: 8:00 a.m. – 5:00 p.m. IN PERSON
Pay: $18.27 - $20.19 per hour
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IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.
Job Description:
The Licensed Psychologist Supervisor plays a critical role in overseeing the clinical practice and professional development of psychologists and psychology trainees within the organization. This position ensures that all psychological services meet ethical, legal, and professional standards while fostering a supportive and educational environment. The supervisor provides guidance, mentorship, and evaluation to clinicians, promoting best practices and evidence-based interventions. They are responsible for maintaining compliance with state licensing board requirements and organizational policies. Ultimately, this role contributes to the delivery of high-quality psychological care and the advancement of the psychology practicum trainee's competencies.
Supervisory Responsibilities:
Provide clinical supervision and mentorship to psychology practicum trainees, ensuring adherence to ethical and professional standards.Conduct regular performance evaluations and provide constructive feedback to support professional growth and skill development.Review and approve clinical documentation, treatment plans, and case notes to ensure accuracy and compliance with regulatory requirements.Minimum Qualifications:
Doctoral degree (PhD or PsyD) in Psychology from an accredited institution.Current and valid license to practice psychology in Texas.Strong knowledge of ethical guidelines, state laws, and professional standards governing psychological practice.Preferred Qualifications:
Previous experience in providing clinical supervision to psychology trainees or licensed psychologists.Familiarity with electronic health record (EHR) systems and clinical documentation software.Advanced training or certification in supervision or clinical teaching.Schedule: Remote, Negotiable weekly schedule
Compensation: Negotiable
Employment type: Contract
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Read LessJob Description
About US
We are a behavioral healthcare company that specializes in outpatient mental health and substance misuse treatment for adults in socioeconomically diverse populations. We are a non-profit organization that specializes in the provision of outpatient clinical services for those impacted by substance misuse and mental health. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.
We are seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele.
Big Energy. Big Impact. Big Opportunities.
Duties/Responsibilities
The Hospital Psychiatric Clinician’s primary role is to provide therapeutic interventions to patients, including psychotropic medication management, psychosocial rehabilitation, skill building, linkage to community resources, rapport building, and relapse prevention planning. The Hospital Psychiatric Clinician will play a key role in the psychiatric admission process, completing comprehensive assessments for admitting patients and supporting appropriate level-of-care determinations. As part of the multidisciplinary team, the Hospital Psychiatric Clinician will engage with clients in clinic-based and community-based settings and work closely with the Forensic Assertive Community Treatment (FACT) team and the Assistant Clinical Manager to ensure coordinated, high-quality care. The clinician will utilize DSM-5 criteria and clinical expertise to make accurate diagnoses, develop initial treatment plans, and complete ongoing treatment plan reviews based on patient needs. The Hospital Psychiatric Clinician will maintain a strong focus on completing ANSA assessments accurately and within required timeframes to support treatment planning and program requirements. Additionally, the clinician will oversee the FACT secondary team lead, providing clinical guidance and supporting effective team coordination. The Hospital Psychiatric Clinician will provide individual psychoeducational and therapeutic interventions using didactic and directive approaches, collaborate with interdisciplinary team members to improve patient symptomology, and ensure all required clinical documentation is completed accurately and on time.
Required Skills:
Effective verbal and written communication skills
Ability to engage professionally with clientele, staff, and external collaborators
Ability to utilize evidence-based practices
Work as part of a multidisciplinary team
Proficiency in Microsoft Office and Google Product Suite
Schedule:
M-F 8am-5pm or 9am-6pm IN PERSON ROLE
Requirements/Qualifications:
Be able to work in the community and commute to Downtown Dallas
Must be able to transport clients to/from appointments
Minimum Education Requirement:
Master's degree in psychology, social work, or related human services field.
Reliable transportation
Current Driver’s License
3+ years of similar experience
Licenses and Certifications:
LPC, LPC-I, LMSW, LCSW & RN- required
Job Type: Full-time
Pay: $24.61-$26.44 per hour
Benefits:
401(k)Medical, Dental and Vision insurancePaid time offHRSA Student Loan Program for Licensed Professionals; PSLF Student Loan Forgiveness Program#ZR
Job Description
About US
We are a behavioral healthcare company that specializes in outpatient mental health and substance misuse treatment for adults in socioeconomically diverse populations. We are a non-profit organization that specializes in the provision of outpatient clinical services for those impacted by substance misuse and mental health. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.
We are seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele.
Big Energy. Big Impact. Big Opportunities.
Duties/Responsibilities
The Hospital Psychiatric Clinician’s primary role is to provide therapeutic interventions to patients, including psychotropic medication management, psychosocial rehabilitation, skill building, linkage to community resources, rapport building, and relapse prevention planning. The Hospital Psychiatric Clinician will play a key role in the psychiatric admission process, completing comprehensive assessments for admitting patients and supporting appropriate level-of-care determinations. As part of the multidisciplinary team, the Hospital Psychiatric Clinician will engage with clients in clinic-based and community-based settings and work closely with the Forensic Assertive Community Treatment (FACT) team and the Assistant Clinical Manager to ensure coordinated, high-quality care. The clinician will utilize DSM-5 criteria and clinical expertise to make accurate diagnoses, develop initial treatment plans, and complete ongoing treatment plan reviews based on patient needs. The Hospital Psychiatric Clinician will maintain a strong focus on completing ANSA assessments accurately and within required timeframes to support treatment planning and program requirements. Additionally, the clinician will oversee the FACT secondary team lead, providing clinical guidance and supporting effective team coordination. The Hospital Psychiatric Clinician will provide individual psychoeducational and therapeutic interventions using didactic and directive approaches, collaborate with interdisciplinary team members to improve patient symptomology, and ensure all required clinical documentation is completed accurately and on time.
Required Skills:
Effective verbal and written communication skills
Ability to engage professionally with clientele, staff, and external collaborators
Ability to utilize evidence-based practices
Work as part of a multidisciplinary team
Proficiency in Microsoft Office and Google Product Suite
Schedule:
M-F 8am-5pm or 9am-6pm IN PERSON ROLE
Requirements/Qualifications:
Be able to work in the community and commute to Downtown Dallas
Must be able to transport clients to/from appointments
Minimum Education Requirement:
Master's degree in psychology, social work, or related human services field.
Reliable transportation
Current Driver’s License
3+ years of similar experience
Licenses and Certifications:
LPC, LPC-I, LMSW, LCSW & RN- required
Job Type: Full-time
Pay: $24.61-$26.44 per hour
Benefits:
401(k)Medical, Dental and Vision insurancePaid time offHRSA Student Loan Program for Licensed Professionals; PSLF Student Loan Forgiveness Program#ZR
Job Description
About US
IPS is a behavioral healthcare company that specializes in outpatient mental health and substance misuse treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS specializes in the provision of outpatient clinical services. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.
IPS is seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele. We are currently seeking a Psychoeducational Clinician to join our team!
Not Just a Job. A Career You’ll Love.
Psychoeducational Clinician (DALLAS LOCATION - HYBRID)
Duties/Responsibilities
The Psycho-educational Clinician’s primary role is to provide therapeutic interventions to patients, including psycho-social rehabilitation, skill building, linkage to community resources, rapport building, and relapse prevention planning. After an initial 90-day period of employment, this position is eligible for hybrid work.
As part of the multidisciplinary team, the psycho-educational clinician will:
Engage with clients in clinic based settings.
Conduct psychoeducational sessions in both group and individual settings.
Participate in treatment team meetings.
Utilize effective time management to ensure achievement of weekly goals and expectations.
Engage clients in clinic‐based settings (in-person and telehealth) to meet individual and group treatment goals.
Collaborate with other members of the multidisciplinary team (e.g., therapists, program coordinators, probation/parole officers, medical/psychiatric staff) to improve client outcomes.
Participate in treatment‐team meetings
Complete clinical documentation (treatment plans, reviews, progress notes) within designated time frames.
Utilize evidence-based practices and meet performance metrics (weekly goals, time‐management).
Required Skills
Ability to work in a fast-paced high-volume clinic
Ability to utilize evidence-based practices
Work as part of a multidisciplinary team
Effective verbal and written communication skills
Ability to engage professionally with clientele, staff, and external collaborators
Excellent interpersonal skills and customer service orientation
Complex problem-solving abilities and solution-focused orientation
Effective time management and coordination skills
Strong attention to detail
Ability to maintain confidentiality
Data Entry, Quality Management Control, and External Communication
Proficient in Microsoft Word, Excel, PowerPoint, and Google Suites
Proficient typing skills
Bilingual in Spanish and English, preferred but not required
Benefits
401(k)
Medical, dental, and vision insurance
Paid time off
Student Loan Forgiveness up to $75,000
Sponsorship of LPC-A, LMSW, and LCDC-I supervision hours
Sponsorship of the LCDC examination
Requirements/Qualifications
Experience with group facilitation, therapy or case management.
Master's in psychology, social work, or related human services field.
Reliable transportation
Licenses and Certifications: LPC-A/LPCC, LAC, LPC; LMSW, LCSW, LCDC- preferred but not required
Schedule: Monday- Friday : 8:00a – 5:00p IN PERSON
Job Type: Full-time
Pay: $22.60 - $28.85 per hour (Depending on licensure)
Psychoeducational Clinician (EVENING SHIFT - ELIGIBLE FOR REMOTE WORK AFTER 90 DAYS)
Duties/Responsibilities
The Psycho-educational Clinician’s primary role is to provide therapeutic interventions to patients, including psycho-social rehabilitation, skill building, linkage to community resources, rapport building, and relapse prevention planning. Eligible for remote work after the first 90 days of employment. After an initial 90-day period of employment, this position is eligible for remote work.
As part of the multidisciplinary team, the psycho-educational clinician will:
Engage with clients in clinic based settings.
Conduct psychoeducational sessions in both group and individual settings.
Participate in treatment team meetings.
Utilize effective time management to ensure achievement of weekly goals and expectations.
Engage clients in clinic‐based settings (in-person and telehealth) to meet individual and group treatment goals.
Collaborate with other members of the multidisciplinary team (e.g., therapists, program coordinators, probation/parole officers, medical/psychiatric staff) to improve client outcomes.
Participate in treatment‐team meetings and
Complete clinical documentation (treatment plans, reviews, progress notes) within designated time frames.
Utilize evidence-based practices and meet performance metrics (weekly goals, time‐management).
Required Skills
Ability to work in a fast-paced high-volume clinic
Ability to utilize evidence-based practices
Work as part of a multidisciplinary team
Effective verbal and written communication skills
Ability to engage professionally with clientele, staff, and external collaborators
Excellent interpersonal skills and customer service orientation
Complex problem-solving abilities and solution-focused orientation
Effective time management and coordination skills
Strong attention to detail
Ability to maintain confidentiality
Data Entry, Quality Management Control, and External Communication
Proficient in Microsoft Word, Excel, PowerPoint, and Google Suites
Proficient typing skills
Bilingual in Spanish and English, preferred but not required
Benefits
401(k)
Medical, dental, and vision insurance
Paid time off
Student Loan Forgiveness up to $75,000
Sponsorship of LPC-A, LMSW, and LCDC-I supervision hours
Sponsorship of the LCDC examination
Requirements/Qualifications
Experience with group facilitation, therapy or case management.
Master’s degree in psychology, social work, or related human services field.
Reliable transportation
Reliable internet and computer access
Licenses and Certifications: LPC-A/LPCC, LAC, LPC; LMSW, LCSW, LCDC- preferred but not required
Schedule: Monday - Thursday: 12:00pm – 9:00pm & Fridays: 8:00am – 5:00pm REMOTE AFTER 90 DAYS
Job Type: Full-time
Pay: $22.60 - $28.85 per hour (Depending on licensure)
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