About Invoca Invoca is the leading AI-native platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale. We are a fast-growing company with a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Own the Layer That Makes AI Work in Production — and the Intelligence Products Built on Top of It In AI, the model is a commodity. The context is the moat. Invoca sits on one of the richest datasets in enterprise SaaS — millions of revenue-driving customer conversations across industries, channels, and buying journeys. The Data Platform team turns that data into the context layer that powers our AI agents and into intelligence products that customers and internal teams use to make better decisions. This is a dual mandate: build the foundation that makes every AI product at Invoca smarter, and build the intelligence products — signals, scores, and insights — that create direct, measurable value for paying customers. Every AI product Invoca ships runs on what this team builds. This is a rare opportunity to own infrastructure that determines whether AI agents work in the real world, and the intelligence products that turn that data into revenue. About the Role As Senior Product Manager, Data Platform the bar is calibrated judgment, not perfect context Clear communicator who can translate complex data and AI concepts for both engineering and business stakeholders without losing precision on either side Track record of making principled tradeoffs across data quality, latency, cost, and reliability in complex systems Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits
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