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Intertape Polymer
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  • Corporate Account Manager  

    - Atlanta
    This role is remote but requires up to 70% travel within the US Posit... Read More
    This role is remote but requires up to 70% travel within the US Position Description Title: Corporate Account Manager Department: Sales Immediate Supervisor: VP Market Solutions Status: Salaried Exempt Position Purpose: The Corporate Account Manager (CAM) will lead the acquisition of new Corporate Accounts. The CAM is tasked with hunting and selling end-user accounts primarily aimed at sales opportunities within Fortune 1000 organizations. The CAM's primary mission is to identify and advance selling opportunities at the end-user corporate relationship. This person must have the ability to manage large corporate buying programs and effectively communicate the sales process to the necessary distributor teams. Principle Accountabilities Act as the expert on IPG product solutions to effectively sell the bundle to our Corporate Accounts. Find and acquire new Corporate Accounts in the Fortune 1000 space. Work with IPG Technical Application Specialists to aid end-users in finding the correct solution to meet their individual needs. Run product trials and evaluations through the sales cycle. Strict adherence to CRM software in a routine and timely manner with quality targets, initiatives and other appropriate sales activities. Keep management up-to-date with competitive information such as new products, competitive price books, and price increase and decrease letters. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. Ensure that the implementation and compliance of corporate accounts initiatives are successful. Directs sales forecasting activities and sets performance goals accordingly. Reviews and analyzes sales performances against programs, quotes and plans to determine effectiveness. Essential Skills and Experience Bachelor's degree in Business Administration, Marketing or related Field. 7+ years of high level B2B sales experience required. Demonstrated ability to lead and get results through collaboration with others. Ability to think ahead and plan over multiple year time span. Ability to organize and manage multiple priorities. Sales and service systems development and deployment. Problem analysis and problem resolution at both a strategic and functional level. Technical skills in strategic planning and sales planning. Account based employee training and development. Strong customer orientation. Excellent interpersonal and communication skills including presentation skills. High performance teams and a strong team player. Commitment to company values. Highly skilled with CRM software and Sales Tracking. Professional appearance and behavior while representing IPG. Travel requirements include overnight travel, both by car and by air, approximately 70% of the time. Position will require valid state driver's license and good driving record. Read Less
  • Field Service Technician  

    - Sacramento
    Position Description Title: Field Service Technician Department: Field... Read More
    Position Description Title: Field Service Technician Department: Field Service Immediate Supervisor: Field Service Manager Status: Non-Exempt Hourly Position Purpose: As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites. Principle Accountabilities Develop and maintain expert knowledge of all IPG/Better Packages products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits. Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed. Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime. Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement. Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records. Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site. Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned. Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits. Essential Skills and Experience High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered. Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites. Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely. Experience in packaging automation systems is preferred. Experience using PC applications, including Microsoft Office Suite, for documentation and reporting. Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters). Strong communication skills with the ability to explain technical issues to non-technical individuals. Ability to read and interpret technical diagrams, wiring schematics, manuals, and assembly drawings. Strong customer service, organization, and problem‑solving abilities. Demonstrated ability to work independently in the field with minimal supervision while managing daily schedules and customer needs. Capability to make real‑time decisions, evaluate equipment conditions, and provide accurate technical assessments. Commitment to accurate record keeping of all service activity performed on IPG/Better Packages equipment. Ability to travel frequently, including overnight travel, by car or air, averaging 30% of the work week. Must hold a valid driver's license/Real ID with a good driving record and/or passport to aid travel. Flexibility to work extended hours, weekends, or holidays based on customer needs. Ability to lift up to 60 lbs., carry tools or parts up to 20 lbs., and maneuver equipment using carts weighing up to 60 lbs. Ability to bend, squat, walk, stand, and sit for prolonged periods while performing field service work. Read Less
  • Maintenance Specialist  

    - Blythewood
    Position Description Title: Lead Maintenance Specialist Department: Ma... Read More
    Position Description Title: Lead Maintenance Specialist Department: Maintenance Immediate Supervisor: Maintenance Manager Status: Non-exempt Hourly Professional Position Purpose: The primary purpose of the Lead Maintenance Specialist is to provide guidance to the maintenance team in keeping the facilities and equipment running safety and efficiently; promote continuous improvement by providing supplies, equipment, parts, and overall coordination of tasks within the maintenance department. Lead by influencing the maintenance team to achieve excellence in equipment uptime. The Lead Maintenance Specialist will maintain personal compliance with IPG's Safety and Code of Business Conduct and Ethics and will actively communicate the provisions of the Code to assure broad support and understanding of the program. Principle Accountabilities Assist engineering and maintenance teams with projects, equipment installations, repairs, and modifications. Lead some projects with minimum oversite from engineering. Oversee and maintain maintenance management database systems to ensure accurate tracking of maintenance labor hours, on-time PM completion and inventory management. Maintain work order database (input work orders, track and identify trends and areas for improvement). Responsible for daily work order entering. Coordinate and assist with the sourcing and purchasing of maintenance and facilities equipment and supplies. This includes securing replacement parts for obsolete and stock items, working with vendors to ensure they are a viable supplier from a pricing, availability, and quality standpoint. Plan and assign daily maintenance activities with safety as the primary target. Coach and train maintenance team to ensure skills meet levels required to support the operations. Provide input to Maintenance Manager on team skills and performance. Plan and administer the preventative and predictive maintenance schedules for the maintenance department to ensure activities are completed timely and accurately as required. This includes opening, assigning, and closing of all weekly, monthly, quarterly, semi-annual, and annual preventative maintenance work orders. Serve as backup to ISO Coordinator for the department which includes various ISO duties (maintaining work instructions, validating calibration logs, updating procedures, internal audits). Support and promote safe working practices within the facility. Support the continuous improvement activities of the organization by participating in and coordinating action plans for plant-wide improvement activities or projects. Also provides reports, information and data to various departments as requested for projects and/or problem-solving. Related tasks as requested by supervisor. Essential Skills and Experience Associate's Degree 3-5 years industrial maintenance experience. Proficient in Microsoft Office suite Must have excellent communication and organizational skills Demonstrated leadership skills. Must be organized and able to handle multiple projects, and possess an understanding of the manufacturing maintenance responsibilities of entire facility Ability to work well under pressure in a fast-paced environment Must be detail oriented and conscientious Effective communication and interpersonal skills with a proven ability to work with cross-functional teams Physical Effort Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Also, must be able to climb ladders and perform work at heights above floor level. Working Environment Manufacturing environment exposure which requires use of appropriate personal protective equipment. Read Less
  • Sourcing Specialist  

    - Sarasota
    Position Description Title: Sourcing Specialist Department: Global Sou... Read More
    Position Description Title: Sourcing Specialist Department: Global Sourcing Immediate Supervisor: Sr. Global Sourcing Manager Status: Exempt Position Overview: Supports Global Sourcing activities and assists in category management for specified raw materials, including paper related spend, and other raw materials as directed. Acts as a liaison across R&D, Plant Operations, Quality, and Procurement to facilitate material trials, supplier engagement, and sourcing initiatives. Provides category knowledge and market insights as needed, with emphasis on paper-based materials including various paper and release liners. Delivering data-driven analysis and reporting to inform decisions on cost, quality, availability, and innovation. Principle Accountabilities Support category strategies and sourcing initiatives for assigned raw materials, including paper-based materials including but not limited to release liners Maintain working knowledge of paper markets and materials and support paper-related sourcing initiatives as needed; Serve as primary liaison across R&D, Plant Operations, Quality, and other stakeholders to plan, coordinate, and communicate material trials, qualifications, and changes. Coordinate trial material orders, including; track timelines, requirements, and trial-related spend to support budget visibility. Lead and/or support RFI/RFQ/RFP processes for liners and other materials as directed; consolidate supplier inputs, technical documentation, and pricing data. Assess, and integrate new or existing suppliers to support future requirements and innovation projects. Build and maintain supplier KPI metrics/scorecards; monitor and improve supplier performance against quality, delivery, service, and cost targets. Assist in resolution of supply and/or quality issues; coordinate corrective actions with suppliers and internal teams and mediate price/quality disputes as needed. Develop sourcing roadmaps and monitor timetables to ensure timely availability of materials to support plant operations and new product launch programs. Review supplier capacities and supply risks; recommend tooling and capital investments and/or dual sourcing to protect continuity and support growth. Perform demand/supply and market analysis to assess short and long-term pricing trends, raw material availability, and industry capacity for liners and paper. Manage sourcing and trial data quality; cleanse and maintain data and deliver reporting/dashboards (trial results, material performance, cost comparisons) to enable decision-making. Essential Skills and Experience Bachelor's degree or equivalent work experience in a related field Experience in raw material sourcing, with a preference for paper and paper-based materials. Working knowledge of paper materials including paper varieties and release liner materials, markets, and specifications; ability to translate technical needs with R&D and Plant Operations. Minimum 3 years of experience working in the Purchasing or Supply Chain field, in manufacturing environment Experience finding, qualifying, assessing, and auditing suppliers, including international Strong negotiation skills Excellent planning, organizational and oral and written communication skills Strong analytical skills and proficiency in Excel and reporting/dashboard tools Travel is required (up to 20%). Some international travel may be required. Position requires the ability to organize and conduct meetings with internal and external customer and suppliers. Position requires an advanced level of negotiating skills needed for involvement in supplier contract process and cost reductions. Position requires interaction with other internal groups concerning technical matters, conveying ideas, and recommending possible solutions to problems. Formal Project Management training a plus This role follows a hybrid schedule, requiring 2-3 days onsite at the Sarasota, FL headquarters. Read Less
  • Territory Business Manager  

    - Houston
    Position Description Title: Territory Business Manager Department: Sal... Read More
    Position Description Title: Territory Business Manager Department: Sales Immediate Supervisor: Regional Director of Sales Status: Exempt Salaried Position Purpose: The Territory Business Manager will report into their respective Regional Director of Sales and will serve as a key member of the Industrial Channel Distributor focused sales team. The primary mission of this individual is to maintain and manage distributor relationships at the local level. This person must have the ability to learn and express the value of IPG's multiple product lines, "THE BUNDLE". Principle Accountabilities Act as the "Quarterback" at the distributor promoting IPG program and product solutions to effectively sell the bundle to our distributor partners within assigned territory. Accountable for Revenue and Net CM$ for ALL distributors and all products within the assigned territory, while working with partner Inside Sales Reps and Territory Account Representatives that support the territory. Primary customer contact for Elite, Premier, and Major Account local distribution within territory driving the benefits of our Sapphire Program. Act as the tape expert for the territory. Provide the necessary resources and act as a liaison to our distributors to enable them to promote and grow IPG's full product suite. Develop our distribution partners through training of their DSR's, making joint end user calls, and broadening their support of the IPG product offering. Manage distributor health and conduct quarterly Sapphire business reviews to maintain and develop existing relationships. Work with our Business Development Specialists and Technical Application Specialists to aid distributors and end-users in finding the correct solution to meet their individual needs. Run product trials and evaluations through sales cycle. Strict adherence to CRM software in a routine and timely manner with quality targets, initiatives and other appropriate sales activities. Keep management up-to-date with competitive information such as new products, competitive price books, and price increase and decrease letters. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion Essential Skills and Experience Bachelor's degree in Business Administration, Marketing or related Field. 4-5 Years of Sales Experience in Industrial/Packaging or related industry. Core competence on all product lines is required. Ability to think ahead and plan over 1-2 year time span. Ability to organize and manage multiple priorities. Sales and service systems development and deployment. Problem analysis and problem resolution at both a strategic and functional level. Technical skills in strategic planning and sales planning. Distributor training and development. Strong customer orientation. Excellent interpersonal and communication skills including presentation skills. High performance teams and a strong team player. Commitment to company values. Highly skilled with CRM usage and Sales Tracking. Professional appearance and behavior while representing IPG. #LI-Remote Read Less

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