Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.comJob Description
This position is contingent on contract award.This position is in support of the Air National Guard (ANG) Drug Demand Reduction Program (DDRP) at various ANG sites in the United States and U.S. Territories. The mission of ANG DDRP is to ensure the ANG complies with Department of Air Force Manual (DAFMAN) and respective Executive Orders, Public Laws, and Department of Defense (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Readiness Agency (AFMRA) laboratories. This Position will manage the installation DDRP (and part-time staff under them) to include drug testing sessions and prevention, education, outreach (PE&O) events/initiatives. Key Responsibilities:Observe members providing urine specimens for required drug testing. Observers will need to understand the legalities of the observer position. Follow all current SOP’s and other directives when collecting, sealing and transporting samples. Work as a team member of the DDRP team and provide information and feedback to DDRP Program Managers. Follow daily task orders from the site DDRP Leadership. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
Experience Required: Experience in drug testing processes preferred. Individual should be detail-oriented and self-motivated. Education Required: Highschool Diploma. Training and certification, if needed, will be provided to those selected. Other Special Qualifications: Working knowledge of Drug Demand Reduction goals. Experience with iFTDTL Portal preferred. Working knowledge of Microsoft 365.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation: Min $15hr Max $38hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.comJob Description
This position is contingent on contract award.This position is in support of the Air National Guard (ANG) Drug Demand Reduction Program (DDRP) at various ANG sites in the United States and U.S. Territories. The mission of ANG DDRP is to ensure the ANG complies with Department of Air Force Manual (DAFMAN) and respective Executive Orders, Public Laws, and Department of Defense (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Readiness Agency (AFMRA) laboratories. This Position will manage the installation DDRP (and part-time staff under them) to include drug testing sessions and prevention, education, outreach (PE&O) events/initiatives. Key Responsibilities:Observe members providing urine specimens for required drug testing. Observers will need to understand the legalities of the observer position. Follow all current SOP’s and other directives when collecting, sealing and transporting samples. Work as a team member of the DDRP team and provide information and feedback to DDRP Program Managers. Follow daily task orders from the site DDRP Leadership. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
Experience Required: Experience in drug testing processes preferred. Individual should be detail-oriented and self-motivated. Education Required: Highschool Diploma. Training and certification, if needed, will be provided to those selected. Other Special Qualifications: Working knowledge of Drug Demand Reduction goals. Experience with iFTDTL Portal preferred. Working knowledge of Microsoft 365.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation: Min $15hr Max $38hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.comJob Description
This position is contingent on contract award.This position is in support of the Air National Guard (ANG) Drug Demand Reduction Program (DDRP) at various ANG sites in the United States and U.S. Territories. The mission of ANG DDRP is to ensure the ANG complies with Department of Air Force Manual (DAFMAN) and respective Executive Orders, Public Laws, and Department of Defense (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Readiness Agency (AFMRA) laboratories. This Position will manage the installation DDRP (and part-time staff under them) to include drug testing sessions and prevention, education, outreach (PE&O) events/initiatives. Key Responsibilities:Observe members providing urine specimens for required drug testing. Observers will need to understand the legalities of the observer position. Follow all current SOP’s and other directives when collecting, sealing and transporting samples. Work as a team member of the DDRP team and provide information and feedback to DDRP Program Managers. Follow daily task orders from the site DDRP Leadership. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
Experience Required: Experience in drug testing processes preferred. Individual should be detail-oriented and self-motivated. Education Required: Highschool Diploma. Training and certification, if needed, will be provided to those selected. Other Special Qualifications: Working knowledge of Drug Demand Reduction goals. Experience with iFTDTL Portal preferred. Working knowledge of Microsoft 365.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation: Min $15hr Max $38hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.comJob Description
This postition is contingent on contract award.This position is in support of the Air National Guard (ANG) Drug Demand Reduction Program (DDRP) at various ANG sites in the United States and U.S. Territories. The mission of ANG DDRP is to ensure the ANG complies with Department of Air Force Manual (DAFMAN) and respective Executive Orders, Public Laws, and Department of Defence (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Readiness Agency (AFMRA) laboratories. This Position will manage the installation DDRP (and part-time staff under them) to include drug testing sessions and prevention, education, outreach (PE&O) events/initiatives. Key Responsibilities:Responsible for overall management and coordination of Prevention, Education and Outreach events/initiatives, Staff Assisted Visits (SAVs), Cross Functional Oversight Committee (CFOC) meetings and drug testing observances/demand testing at their paired installation. Manages the installation DDRP drug reduction prevention activities such as education and outreach. Responsible for the administration, conduct and performance of all local staff, including leave, duty rosters, staff discipline, travel, security, and general welfare of the contracted staff. Provide program metrics to client leadership on a predetermined schedule. Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Managing and delivering aspects of personnel induction on site. Manage and oversee facilities DDRP ongoing training plan. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring its execution. Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff. Obtaining client acceptance of project deliverables. Managing client satisfaction within the project transition period. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
Experience Required: Minimum of 3 years’ project management experience. Experience in drug testing processes preferred. Individual should be detail-oriented, self-motivated and able to work autonomously. Education Required: Educational qualifications are a bachelor’s degree from an accredited college that demonstrates the knowledge, skills and abilities necessary to do the work of the position or a combination of education and experience equivalent to a bachelor’s which equips the incumbent to serve as a WDDRPM. Position must maintain the highest ethical standards. Other Special Qualifications: One year of experience with administrative and procedures pertaining to drug testing. Working knowledge of Drug Demand Reduction goals. Must be able to obtain a CAC Card once onboarded. Experience with iFTDTL Portal preferred. Must be able to relocate to site for the duration of the contract. Working knowledge of Microsoft 365.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation: Min $50,000 Max $160,000Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.comJob Description
This postition is contingent on contract award.This position is in support of the Air National Guard (ANG) Drug Demand Reduction Program (DDRP) at various ANG sites in the United States and U.S. Territories. The mission of ANG DDRP is to ensure the ANG complies with Department of Air Force Manual (DAFMAN) and respective Executive Orders, Public Laws, and Department of Defence (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Readiness Agency (AFMRA) laboratories. This Position will manage the installation DDRP (and part-time staff under them) to include drug testing sessions and prevention, education, outreach (PE&O) events/initiatives. Key Responsibilities:Responsible for overall management and coordination of Prevention, Education and Outreach events/initiatives, Staff Assisted Visits (SAVs), Cross Functional Oversight Committee (CFOC) meetings and drug testing observances/demand testing at their paired installation. Manages the installation DDRP drug reduction prevention activities such as education and outreach. Responsible for the administration, conduct and performance of all local staff, including leave, duty rosters, staff discipline, travel, security, and general welfare of the contracted staff. Provide program metrics to client leadership on a predetermined schedule. Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Managing and delivering aspects of personnel induction on site. Manage and oversee facilities DDRP ongoing training plan. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring its execution. Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff. Obtaining client acceptance of project deliverables. Managing client satisfaction within the project transition period. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
Experience Required: Minimum of 3 years’ project management experience. Experience in drug testing processes preferred. Individual should be detail-oriented, self-motivated and able to work autonomously. Education Required: Educational qualifications are a bachelor’s degree from an accredited college that demonstrates the knowledge, skills and abilities necessary to do the work of the position or a combination of education and experience equivalent to a bachelor’s which equips the incumbent to serve as a WDDRPM. Position must maintain the highest ethical standards. Other Special Qualifications: One year of experience with administrative and procedures pertaining to drug testing. Working knowledge of Drug Demand Reduction goals. Must be able to obtain a CAC Card once onboarded. Experience with iFTDTL Portal preferred. Must be able to relocate to site for the duration of the contract. Working knowledge of Microsoft 365.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation: Min $50,000 Max $160,000Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent on Contract Award.Under the direction of the National Medical Director, physician supervisors, and advanced practice providers and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted Licensed Practical/Vocational Nurses (LPN/LVN) deliver healthcare services to persons in custody in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. LPN/LVNs work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Duties and ResponsibilitiesWorks within the scope of their license and certifications performing direct patient care as directed or indicated. Consults with/or works under the direct supervision of a Physician or Advanced Practice Provider (APP) for complex medical, pediatric, or psychiatric patients, completes orders recommended/authorized by the physician or APP. Performs history and physical assessment, behavioral health care support, minor outpatient procedures, patient education, and refers any care beyond the scope of the medical unit to offsite facilities. Performs vital signs electronically and manually, as indicated. Practical knowledge of laboratory procedures and guidelines, skill in collecting a variety of samples, performs quality control of laboratory reagents, and performs CLIA waived testing as needed, following up with any abnormal findings. Maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply. Ability to properly use equipment and supplies in simple diagnostic and treatment procedures. Works within the Scope of Practice, facility Standing Orders/Standing Operating Procedures and protocols. Is expected to respond to medical emergencies for persons in custody, visitors or employees within the scope of their license and certifications until emergency services arrive. Maintains patient confidentiality and privacy of medical records, complies with HIPAA regulations, performs record keeping functions in accordance with program policies and the system of records management. Utilizes the electronic medical record for all patient care documentation and must maintain an “active status” for use and complete all required trainings as required. Maintains non-involvement in the security aspect of patient care and custody. Attends all general staff meetings during duty hours and participates with medical quality management initiatives and reviews as applicable. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis, adheres to universal precautions, and takes appropriate infection control precautions. Completes all annual trainings as required, or any additional training as assigned. May be required to travel short notice, or to serve in various medical units within the sector/region. Duties will be performed on-site at medical units, flexible scheduling and overtime are optional, as available. All medical documentation will be signed and dated, whether electronic or paper. Communicates an end of shift report to the oncoming shift. Participates in Medical Quality Management/Quality Assurance/Risk Management activities and initiatives as needed. Performs direct that may include: Assisting with feeding or meal set-up Oral care, nail care, washing hair, and basic hygiene Bathing and/or dressing Toileting or changing disposable diapers/briefs Ambulation and transfer assistance in and out of beds, wheelchairs, and or showers, etc. Restocks medical units with forms, supplies, or equipment, and helps with maintaining stock supplies. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.Qualifications
BASIC REQUIREMENTS Education/Training Successful completion of a program in Practical or Vocational Nursing located in any United States jurisdiction. Program must be accredited by an entity recognized by the U.S. Department of Education. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as a practical nurse or vocational nurse issued by any United States jurisdiction. Any license changes must immediately be reported to the employer. A temporary license will not be accepted. Licensure must be maintained current, and any required education, trainings, continued education to maintain licensure must be completed within the required timeline for completion by the licensing/certifying authority. Candidate should not have had any professional licensure withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a licensure/certification to have expired or lapsed because of an investigation or disciplinary action. Any National Practitioner Database finding will be reviewed on a case-by-case basis. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Basic Life Support (BLS) Certification must be from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS/CPR must be renewed prior to expiration date and always kept in an active status.Experience Must have a minimum of one year of clinical experience in direct patient care as a licensed practical or vocational nurse. Experience in detention or correctional healthcare, residential healthcare, a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided direct care. Bilingual in English and Spanish encouraged but not required. Supervisory Controls Works under the administrative direction of the Sector Program Manager, or in their absence the Program Manager. Works under the clinical supervision and/or direction of an APP, Physician or EMT/Paramedic. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, or sit for extended periods. Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair. Must be capable of standing on hard surfaces (cement floors) for long periods. Must perform the duties in a stressful and often austere environment without physical limitation. Other Special QualificationsUS Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: 20hr Max: 55hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent on Contract Award. Under the direction of the National Medical Director, physician supervisors, and advanced practice providers and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted Emergency Medical Technicians (EMT) deliver healthcare services to persons in custody in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. EMTs work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.Duties and ResponsibilitiesPerforms medical history and physical assessment. Determines chief complaint. Performs vital signs electronically and manually, as indicated. Obtains medical histories and completes necessary paperwork on detainees entering the facilities including vital signs (Blood Pressure, Temperature, Pulse, Respirations, Pulse Oximetry), performing manually and electronic as applicable. Any medical concerns, abnormal findings or complaints are referred to a Physician or an Advanced Practice Provider (APP). Knowledge or and ability to apply professional principles, procedures, and techniques for patient care. Initiates and maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply. Works within licensure/certification, Scope of Practice, Guidelines for NR EMT/NR Paramedic, as provided by CBP contracted employer and the certifying authority or agency. Maintains compliance with standard operating procedures and protocols. Maintains patient confidentiality and privacy of medical records. Performs record keeping functions in accordance with program policies and the system of records management. Maintains non-involvement in the security aspect of patient care and custody. Attends general staff meetings and participates with medical quality management initiatives and reviews as applicable. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis. Completes all annual training as directed. May be required to travel on short notice. May be required to serve at various medical units within sector/region. Flexible scheduling and overtime are optional, as available. Duties will be performed on-site at medical units, which may rotate within a specific region or sector. Assists with medical appointments, medical/mental health emergencies, documenting all care provided, orders received, and/or any referral made. All documentation completed will be signed and dated, and spell checked for accuracy. Ensures any medical orders received or standing orders are implemented. Coordinates healthcare needs of the patient with other staff members or custody as needed, to include referrals to offsite care. Performs record keeping functions in accordance with records management policy, basic records management training, and program policies. Maintains privacy and confidentiality of all patient care. Performs head to toe assessment, documenting findings, and completing any needed treatments within the scope of practice. Refers any urgent needs to a higher level of care if needed. Restocks supplies as needed, assists with maintaining inventory, maintains equipment in proper working order, to include any manufacture recommended preventative maintenance. Participates with general staff meetings during normal duty hours. Coordinates referrals to offsite facilities, performs emergency care if needed. Communicates an end of shift report to the oncoming shift. Participates in Medical Quality Management/Quality Assurance/Risk Management activities or initiatives as needed. Provides emergency care to help stabilize employees or visitors for life, death, loss of sight/limb situations until Emergency Medical Services arrive. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
BASIC REQUIREMENTS EMT-Basic will be referred to as an EMT in this PD and distinguished from Paramedic. Specific requirements that differ between the two levels will be specified below, if indicated. Education/Training Successful completion of an Emergency Medical Technician Basic and/or Paramedic program located in any United States jurisdiction. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as Nationally Registered (NR) EMT or NR Paramedic issued by any United States jurisdiction. Licensure must be maintained current, and any required education or trainings to maintain licensure must be completed within the required timeline of the licensing authority. A temporary license will not be accepted. Candidate must not have had any professional licensure/certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a licensure/certification to have expired or lapsed because of an investigation or disciplinary action. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Basic Life Support (BLS) Certification must be from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Heart Association Advanced Cardiac Life Support (ACLS), if applicable American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders. Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency. Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS must be renewed prior to expiration date and always kept in an active status. Experience Must have a minimum of one year of experience in direct patient care as a licensed/certified NR EMT or NR Paramedic in any United States jurisdiction. Experience in detention/correctional or pediatric setting encouraged but not required. Application of medical principles, clinical procedures, and techniques. Alertness and skill in providing care and reacting to emergency situations. Interpersonal skills to develop a rapport with patients and co-workers during which instructional and educational information is presented or shared. Basic safety, infection control, quality assurance, records management, statistical information gathering, etc. Skill in collecting a variety of laboratory samples. Supply requisition procedure and ability to complete requests for equipment repair, maintenance, or replacement if indicated. Bilingual in English and Spanish encouraged but not required. Supervisory Controls Works under the administrative direction of the Sector Project Manager or in their absence the Sector Program Manager. Works under the clinical supervision and/or direction of a Physician or an APP. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, sit for extended periods, and be able to perform BLS/CPR if needed or ALS (if applicable) Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 50 pounds on an infrequent basis or assist patients into/out of a wheelchair. Must be capable of standing on hard surfaces (cement floors) for long periods of time • Must perform the duties in a stressful and often austere environment without physical limitation. Other Special Qualifications: US Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: 16hr Max: 35hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob Description:\n\nCompany Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description This Position is Contingent on Contract Award. Under the direction of the National Medical Director, physician supervisors and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted pediatric advisors deliver healthcare services to children in custody in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS). Pediatric advisors share the administrative functions that directly impact medical services and collaborates with the management team in overall planning and execution of program directives. Pediatric advisors work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Duties and ResponsibilitiesServes as the on-site regional pediatric medical authority for the medical services contract and medical units at for the U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, and/or U.S. Border Patrol Border (USBP) Stations providing supervision, oversight, consultation, coordination, and direction for pediatric medical services, to include emergency care if needed. Demonstrates a caring and helpful attitude when interacting with patients, vendors and fellow employees. Provides pediatric medical direction and necessary guidance/oversight for appropriate advanced practice pediatric provider supervision, oversight, consultation, coordination, and direction for all medical services, to include pediatric mental health in the absence of a behavioral health advisor. Clinical supervisory authority over pediatric mid-level providers, as assigned. Provides on-call pediatric coverage for assigned medical units/sector 24 hours a day/7 day a week, however, call coverage may rotate based upon staffing. Responsible for developing and coordinating all aspects of pediatric healthcare delivery at his/her assigned facilities. May provide direct care to patients in accordance with current accepted practice, licensure, certification, credentialing and or granted privileges. Provides age-appropriate screening, treatment, and patient instruction pertinent to the discipline and facility setting for acute and chronic conditions for pediatric patients. Maintains non-involvement in the security aspect of patient care and custody. Acts as an initial reviewer for all outside pediatric referrals/consults to specialty services, to include hospital or emergency care that exceed services offered at the medical unit. Audits referrals and post-referral follow-up, as needed, as part of the medical quality management program. Provides oversight for all pediatric patients requiring enhanced medical monitoring, and completes rounds as needed. Will be expected to respond to and/or coordinate response to medical emergencies and medical sentinel events, as needed. Seeks guidance from/collaboration with the Medical Director, Deputy Medical Director, Behavioral Health Advisor, Physician Supervisor, or other leadership as appropriate. Serves on the national and local medical quality management committees and oversees pediatric focused root cause analyses and quality improvement projects/initiatives in collaboration with the national and local medical quality management committee. Performs record keeping functions in accordance with program policies and position. Maintains functional proficiency and ease of use utilizing electronic health records as required by, and appropriate to, position. Completes all initial, annual, and ad hoc training or competencies as required/assigned. Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities. Adheres to, and maintains awareness of DHS and CBP Policies, Procedures, Directives, and Operational Memoranda. Leads, attends, and participates in general/medical staff meetings at the local and national level, providing pediatric focused guidance and oversight, as needed. Performs pediatric chart reviews as part of medical quality management, focused professional practice evaluation (FPPE) for APPs, on-going professional practice evaluation (OPPE) for APPs, collaborative annual performance evaluation for APPs, pediatric based medical sentinel event reviews, quality assurance and perform improvement initiatives with pediatric focus. Completes summaries of all completed pediatric chart reviews, identifying trends, performance concerns, best practices. Management and oversight of the Peer review program for APPs assigned as part of OPPE for assigned APPs. Performs a mid-term review of performance with assigned APPs as part of an annual performance evaluation process, addressing any clinical practice concerns if identified. Provides emergency care to employees or visitors for life, death, loss of sight/limb situations until Emergency Medical Services Arrives, as needed. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications BASIC REQUIREMENTS Education/Training Degree: Doctor of Medicine, Doctor of Osteopathic Medicine or equivalent from a school in the United States or Canada. The degree must have been accredited by the Council on Medical Education of the American Medical Association, Association of American Medical Colleges, Liaison Committee on Medical Education, Commission on Osteopathic College Accreditation of the American Osteopathic Association, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Degree from Foreign Medical School: A Doctor of Medicine or equivalent degree from a foreign medical school must provide education and medical knowledge equivalent to accredited schools in the United States. Evidence of equivalency to accredited schools in the United States is demonstrated by permanent certification by the Educational Commission for Foreign Medical Graduates, a fifth pathway certificate for Americans who completed premedical education in the United States and graduate education in a foreign country, or successful completion of the U.S. Medical Licensing Examination. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification as a Doctor of Medicine (M.D.) or as a Doctor of Osteopathy (D.O.) issued by any United States jurisdiction. Licensure must be maintained current, and any required education or trainings to maintain licensure must be completed within the required timeline of the licensing authority. A temporary license will not be accepted. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Current unexpired Basic Life Support (BLS) Certification must be maintained from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Heart Association Advanced Cardiac Life Support (ACLS), if applicable American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS must be renewed prior to expiration date. Current board certification in Pediatrics by the American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA) approved board is required. Experience Subsequent to obtaining a Doctor of Medicine or Doctor of Osteopathic Medicine degree, a candidate must have successfully completed residency training in a hospital, or an institution accredited for such training. For purposes of this standard, graduate training programs include only those internship, residency, and fellowship programs that are approved by accrediting bodies recognized within the United States or Canada. 5 years' experience as attending or independently practicing physician in a direct pediatric patient care setting. Knowledge, Skills, and Abilities Expert knowledge of the current standards of practice in clinical pediatric medicine. Ability to proficiently provide supervision, oversight, consultation, coordination, and direction for pediatric medical services, to include emergency care if needed. Ability to provide input for congressional inquiries and to effectively communicate with Federal Agencies and other organizations as indicated. High degree of independence, initiative, clinical judgment, and follow-through on a wide range of sensitive, complex, and clinical pediatric issues. Knowledge of issues confronting the healthcare delivery system, including specific problems and concerns of special pediatric population groups. Knowledge of program policies and guidelines, and operating procedures relating to healthcare delivery systems. Knowledge of organizations and responsibilities of all levels of government operations. Ability to work in a multi-cultural and multi-lingual environment. Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands. Ability to adapt to sudden changes in schedules and flexibility in work requirements. Ability to communicate proficiently in English (verbal and written) to develop positive rapport with pediatric patients and/or their parents, co-workers and other stakeholders. Ability to establish and maintain positive working relationships in a multidisciplinary environment. Ability to navigate in an electronic work environment including electronic health records, web-based training and communications. Moderate proficiency in, common word processing, presentation and spreadsheet software programs. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII). Ability to initiate and maintain compliance with DHS and CBP policies and any overriding federal standards/policies, or accreditation standards that may apply. Ability to maintain compliance with standard operating procedures and protocols. Ability to perform record keeping functions in accordance with program policies and the system of records management. Ability to use the electronic medical record and maintain an “active status” for use and complete all required trainings. Ability to utilize the electronic medical records system for all documentation, to include, but not limited to all patient care, monitoring, medication administration/observation documentation, and input of any paper records as applicable. Attends general staff meetings while on duty, and participates with medical quality management initiatives, medical sentinel event reviews, and other reviews as applicable. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis if performing services in the medical unit. Ability to perform quality control of laboratory reagents and perform CLIA waived testing as needed for pediatric patients. Ability to complete all annual training or additional training as directed. Ability to travel to each assigned medical unit quarterly and be able to work at an assigned medical unit daily to provide oversight as required. May be required to serve at various medical units within sector/region
Job DescriptionJob DescriptionCompany Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent Upon Contract Award. The Regional Deputy Program Manager (DPM) provides management expertise and oversight for the medical services contract at assigned medical units of the U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. The DPM is responsible for ensuring successful completion of administrative and program management tasks in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. This position will provide programmatic management to the effort, ensuring that all the program goals and objectives are achieved in an accurate, efficient, and effective manner. Contracted staff will work alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.Duties and ResponsibilitiesServe as the programmatic authority for the medical services contract for assigned medical units of the U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, and/or U.S. Border Patrol Border (USBP) Stations. Demonstrates a caring and helpful attitude when interacting with patients, vendors and fellow employees. Oversees and tracks the progress of assigned personnel, ensuring that personnel are vetted and attend orientation as required in the SOW. Manages and oversees the scheduling process assuring staffing coverage is maintained to meet operational needs and oversees the day-to-day management within assigned medical units. Manages the logistics/procurement strategy for assigned medical unit. Maintains the risk management program, medical sentinel event reporting and follow-up, quality assurance/performance improvement, and medical surveillance plans within assigned medical unit. Conducts analyses to ensure continuous performance improvement and development of best practices through support and collaboration with the Sector Program Manager. Ensures reporting requirements and timelines are achieved. Participates in the recruitment and selection process for all contract employees in assigned medical unit. Coordinates medical in-service training to physicians and clinical staff, as necessary. Maintains non-involvement in the security aspect of patient care and custody. Participates in disease surveillance activities and public health and epidemiology studies/efforts, as needed. Attends/Leads general staff meetings. Performs record keeping functions in accordance with program policies and position. Maintains functional proficiency and ease of use utilizing electronic health records as required by, and appropriate to, position. Completes all initial, annual, and ad hoc training or competencies as required/assigned. Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities as applicable. Adheres to, and maintains awareness of DHS and CBP Policies, Procedures, Directives, and Operational Memoranda. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
BASIC REQUIREMENTS Education/Training Bachelor's degree in accounting, business, finance or other discipline related to the area of assignment from appropriately accredited institution. Two years of management level experience in the provision of healthcare services required. Knowledge, Skills and Abilities/Competencies Demonstrated ability to ascertain relevant facts and information; prepare executive level summaries; and analyze management and financial reports to identify trends, performance gaps and contract status information. Demonstrated experience in collaborative planning and relationship building across organizational boundaries. Demonstrated success in developing and managing logistical plans and providing operational support. Excellent customer service and interpersonal skills. Demonstrated success in managing large and diverse teams in high pressured environments that require rapid and collaborative decision making. Must be experienced at discussing and negotiating collaborative solutions in high pressured, preferably, operational environments. Must demonstrate effective leadership and possess effective oral and written communication skills. Should possess (or qualify for) relevant management or Human Resources certifications, such as PMP, CPC, CSP, etc. Should possess awareness of electronic medical documentation. Supervisory Controls Works under the administrative direction of the Sector Program Manager and in their absence the National Deputy Program Director. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, or sit for extended periods. Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 50 pounds on an infrequent basis. Other Special QualificationsUS Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation Min: $75,000 Max: $150,000Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob Description:\n\nCompany Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description This Position is Contingent Upon Contract Award. The Regional Patient Safety Risk Manager (RPSRM) provides management, expertise and oversight of a comprehensive quality, health, safety, and risk management program for the medical services contract at assigned regional medical units of the U.S. Customs and Border Protection (CBP), U.S. Border Patrol Station Medical Units, and Office of Field Operations Ports of Entry Medical Units. The RPSRM is responsible for ensuring successful completion of administrative and program management tasks in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. This position will provide strategic level management to the effort, ensuring that all the program goals and objectives are achieved in an accurate, efficient, and effective manner. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Duties and ResponsibilitiesUnder the direction of the National Patient Safety Risk Manager (PSRMP), the RPSRM designs and implements the overall risk management process for assigned medical units. Serves as the on-site risk management lead, performing duties at an assigned medical unit for an assigned region/sector/area. Performs annual risk assessments, analyzing current risks and identifying potential risks that affect the assigned medical units. Oversee and performs all risk reporting activities for assigned medical units, managing a local risk management database to track and monitor all occurrences, incidents, reports, and medical sentinel events. Creates a monthly risk report to submit to the NPSQMD in support of/as a part of the national medical quality management (MQM) program. Oversees the health and safety program for assigned medical units: Assures completion of required medical clearance for FIT testing Performs annual FIT testing of all employees at assigned units Educates assigned medical units and staff on hire and annually on all OSHA compliance topics, to include, but not limited to: Biohazardous waste and disposal Blood borne pathogens Respiratory protection and personal protective equipment Hazardous communication Fire safety and evacuation plan Performs daily medical unit rounds during shift hours, documenting any safety or hazardous conditions and reporting as needed. Follows up on completion of any needed safety/hazardous condition corrections. Develops monthly education trainings specific to risk reduction in medical units and maintains documentation of staff completion of these trainings. Provides initial and annual education to all staff on policy, protocols, procedures, and standing orders. Maintains all the policy and procedures manuals, updating them monthly with any changes or revisions. Assures staff are fully versed in the latest policies and procedures. Provides ad hoc education and training to all staff as directed by the NPSQMD, and as needed based upon risk assessment and monitoring activities. Monitors support staff patient care documentation for accuracy and completion, performing 50 monthly support staff chart reviews for compliance with policy, procedure, and documentation compliance. Reports findings to NPSQMD through a quarterly summary report and plans for any needed education or training for support staff. Serves as key member of the local MQM team and committee, documents minutes for all MQM committee meetings with attendance, and sends quarterly summary to NPSQMD. Reports medical sentinel events, as needed. Manages the medical sentinel event review and root cause analyses at local level for assigned medical units under the guidance and direction of the NPSQMD and Physician Supervisor, Pediatric Advisor, and local physician, as applicable. Initiates monthly quality improvement/performance improvement initiatives, performing semi-annual process improvement/outcome improvement study through collaboration with the local MQM committee, and under the guidance of the NPSQMD. Repeats any study that do not meet set thresholds for compliance. Provides and monitors annual training for all medical unit assigned staff, to include CLIA training, completing Ishihara testing for staff if needed for CLIA compliance. Assures mandatory reporting is completed for any state or local reportable disease or illness, working closely with the health department as needed. Initiates and maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply. Works within licensure/certification, Scope of Practice, or applicable Collaborative Agreement • Maintains compliance with standard operating procedures and protocols • Maintains patient confidentiality and privacy of medical records Performs record keeping functions in accordance with program policies and the system of records management Ability to use the electronic medical record and must maintain an “active status” for use and complete all required trainings. Utilizes the electronic medical records system for all documentation, to include, but not limited to all patient care, monitoring, medication administration/observation documentation, and input of any paper records as applicable Maintains non-involvement in the security aspect of patient care and custody Oversees general staff meetings, recording minutes, taking attendance, and providing a quarterly summary to the NPSQMD. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis. May provides direct patient care during times of surge or need. Serves as direct supervisor for the Electronic Health Records Specialist, providing administrative oversight, mid-term review, and annual performance evaluation, under the guidance and oversight of the NPSQMD. Monitors completion of orientation and training for all support staff, initially and annually. Assures all temperature logs, medication counts, emergency bag/supply checks are completed, and that supply stock levels are maintained. May delegate these duties and maintain oversight. Completes all annual training as directed or required. Travels to and provides on-site training and oversight monthly at each medical unit in assigned region/sector/area. May be required to travel outside of assigned area. May be required to serve at various medical units within sector/region. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications BASIC REQUIREMENTS Education/Training Graduate of an accredited Registered Nurse Program located in any United States jurisdiction. The degree issuing institution and/or program must be accredited by an entity recognized by the U.S. Department of Education. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as a Registered Nurse issued by any United States jurisdiction. Licensure must be maintained current, and any required education, trainings, continued learning to maintain licensure must be completed within the required timeline for completion by the licensing authority. A temporary license will not be accepted. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Basic Life Support (BLS) Certification must be from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Heart Association Advanced Cardiac Life Support (ACLS), if applicable American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS must be renewed prior to expiration date and always kept in an active status. Experience Must have a minimum of two years of clinical experience in direct patient care as a registered nurse and at least three years of experience in risk management, patient safety, and quality management. Experience in detention or correctional healthcare, residential healthcare, a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided direct care. Supervisory experience preferred but not required. Bilingual in English and Spanish encouraged but not required. Supervisory Controls Works under the administrative direction of the National Patient Safety Risk Manager and in his/her absence the National Deputy Program Director. Works under the clinical supervision and/or direction of the Patient Safety Quality Management Director and in his/her absence the Medical Director. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, or sit for extended periods. Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair. Must be capable of standing on hard surfaces (cement floors) for long periods of time. Must perform the duties in a stressful and often austere environment without physical limitation. Must be able to respond to a medical emergency and perform BLS/CPR as needed. Other Special QualificationsUS Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: 75K Max: 179K Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
