Job DescriptionJob DescriptionCompany Description
International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent Upon Contract Award. The Regional Deputy Program Manager (DPM) provides management expertise and oversight for the medical services contract at assigned medical units of the U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. The DPM is responsible for ensuring successful completion of administrative and program management tasks in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. This position will provide programmatic management to the effort, ensuring that all the program goals and objectives are achieved in an accurate, efficient, and effective manner. Contracted staff will work alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.Duties and ResponsibilitiesServe as the programmatic authority for the medical services contract for assigned medical units of the U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, and/or U.S. Border Patrol Border (USBP) Stations. Demonstrates a caring and helpful attitude when interacting with patients, vendors and fellow employees. Oversees and tracks the progress of assigned personnel, ensuring that personnel are vetted and attend orientation as required in the SOW. Manages and oversees the scheduling process assuring staffing coverage is maintained to meet operational needs and oversees the day-to-day management within assigned medical units. Manages the logistics/procurement strategy for assigned medical unit. Maintains the risk management program, medical sentinel event reporting and follow-up, quality assurance/performance improvement, and medical surveillance plans within assigned medical unit. Conducts analyses to ensure continuous performance improvement and development of best practices through support and collaboration with the Sector Program Manager. Ensures reporting requirements and timelines are achieved. Participates in the recruitment and selection process for all contract employees in assigned medical unit. Coordinates medical in-service training to physicians and clinical staff, as necessary. Maintains non-involvement in the security aspect of patient care and custody. Participates in disease surveillance activities and public health and epidemiology studies/efforts, as needed. Attends/Leads general staff meetings. Performs record keeping functions in accordance with program policies and position. Maintains functional proficiency and ease of use utilizing electronic health records as required by, and appropriate to, position. Completes all initial, annual, and ad hoc training or competencies as required/assigned. Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities as applicable. Adheres to, and maintains awareness of DHS and CBP Policies, Procedures, Directives, and Operational Memoranda. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
BASIC REQUIREMENTS Education/Training Bachelor's degree in accounting, business, finance or other discipline related to the area of assignment from appropriately accredited institution. Two years of management level experience in the provision of healthcare services required. Knowledge, Skills and Abilities/Competencies Demonstrated ability to ascertain relevant facts and information; prepare executive level summaries; and analyze management and financial reports to identify trends, performance gaps and contract status information. Demonstrated experience in collaborative planning and relationship building across organizational boundaries. Demonstrated success in developing and managing logistical plans and providing operational support. Excellent customer service and interpersonal skills. Demonstrated success in managing large and diverse teams in high pressured environments that require rapid and collaborative decision making. Must be experienced at discussing and negotiating collaborative solutions in high pressured, preferably, operational environments. Must demonstrate effective leadership and possess effective oral and written communication skills. Should possess (or qualify for) relevant management or Human Resources certifications, such as PMP, CPC, CSP, etc. Should possess awareness of electronic medical documentation. Supervisory Controls Works under the administrative direction of the Sector Program Manager and in their absence the National Deputy Program Director. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, or sit for extended periods. Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 50 pounds on an infrequent basis. Other Special QualificationsUS Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation Min: $75,000 Max: $150,000Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws. International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent on Contract Award. Under the direction of the National Medical Director, physician supervisors, and advanced practice providers and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted Emergency Medical Technicians (EMT) deliver healthcare services to persons in custody in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. EMTs work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.Duties and ResponsibilitiesPerforms medical history and physical assessment. Determines chief complaint. Performs vital signs electronically and manually, as indicated. Obtains medical histories and completes necessary paperwork on detainees entering the facilities including vital signs (Blood Pressure, Temperature, Pulse, Respirations, Pulse Oximetry), performing manually and electronic as applicable. Any medical concerns, abnormal findings or complaints are referred to a Physician or an Advanced Practice Provider (APP). Knowledge or and ability to apply professional principles, procedures, and techniques for patient care. Initiates and maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply. Works within licensure/certification, Scope of Practice, Guidelines for NR EMT/NR Paramedic, as provided by CBP contracted employer and the certifying authority or agency. Maintains compliance with standard operating procedures and protocols. Maintains patient confidentiality and privacy of medical records. Performs record keeping functions in accordance with program policies and the system of records management. Maintains non-involvement in the security aspect of patient care and custody. Attends general staff meetings and participates with medical quality management initiatives and reviews as applicable. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis. Completes all annual training as directed. May be required to travel on short notice. May be required to serve at various medical units within sector/region. Flexible scheduling and overtime are optional, as available. Duties will be performed on-site at medical units, which may rotate within a specific region or sector. Assists with medical appointments, medical/mental health emergencies, documenting all care provided, orders received, and/or any referral made. All documentation completed will be signed and dated, and spell checked for accuracy. Ensures any medical orders received or standing orders are implemented. Coordinates healthcare needs of the patient with other staff members or custody as needed, to include referrals to offsite care. Performs record keeping functions in accordance with records management policy, basic records management training, and program policies. Maintains privacy and confidentiality of all patient care. Performs head to toe assessment, documenting findings, and completing any needed treatments within the scope of practice. Refers any urgent needs to a higher level of care if needed. Restocks supplies as needed, assists with maintaining inventory, maintains equipment in proper working order, to include any manufacture recommended preventative maintenance. Participates with general staff meetings during normal duty hours. Coordinates referrals to offsite facilities, performs emergency care if needed. Communicates an end of shift report to the oncoming shift. Participates in Medical Quality Management/Quality Assurance/Risk Management activities or initiatives as needed. Provides emergency care to help stabilize employees or visitors for life, death, loss of sight/limb situations until Emergency Medical Services arrive. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
BASIC REQUIREMENTS EMT-Basic will be referred to as an EMT in this PD and distinguished from Paramedic. Specific requirements that differ between the two levels will be specified below, if indicated. Education/Training Successful completion of an Emergency Medical Technician Basic and/or Paramedic program located in any United States jurisdiction. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as Nationally Registered (NR) EMT or NR Paramedic issued by any United States jurisdiction. Licensure must be maintained current, and any required education or trainings to maintain licensure must be completed within the required timeline of the licensing authority. A temporary license will not be accepted. Candidate must not have had any professional licensure/certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a licensure/certification to have expired or lapsed because of an investigation or disciplinary action. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Basic Life Support (BLS) Certification must be from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Heart Association Advanced Cardiac Life Support (ACLS), if applicable American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders. Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency. Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS must be renewed prior to expiration date and always kept in an active status. Experience Must have a minimum of one year of experience in direct patient care as a licensed/certified NR EMT or NR Paramedic in any United States jurisdiction. Experience in detention/correctional or pediatric setting encouraged but not required. Application of medical principles, clinical procedures, and techniques. Alertness and skill in providing care and reacting to emergency situations. Interpersonal skills to develop a rapport with patients and co-workers during which instructional and educational information is presented or shared. Basic safety, infection control, quality assurance, records management, statistical information gathering, etc. Skill in collecting a variety of laboratory samples. Supply requisition procedure and ability to complete requests for equipment repair, maintenance, or replacement if indicated. Bilingual in English and Spanish encouraged but not required. Supervisory Controls Works under the administrative direction of the Sector Project Manager or in their absence the Sector Program Manager. Works under the clinical supervision and/or direction of a Physician or an APP. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, sit for extended periods, and be able to perform BLS/CPR if needed or ALS (if applicable) Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 50 pounds on an infrequent basis or assist patients into/out of a wheelchair. Must be capable of standing on hard surfaces (cement floors) for long periods of time • Must perform the duties in a stressful and often austere environment without physical limitation. Other Special Qualifications: US Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: 16hr Max: 35hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws. International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent Upon Contract Award.Under the direction of the National Medical Director, physician supervisors and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted nurse practitioners deliver healthcare services to persons in custody in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. Nurse practitioners share the administrative functions that directly impact medical services and collaborate with the management team in overall planning and execution of program directives. Nurse Practitioners work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Duties and ResponsibilitiesProvides direct care, within their scope of practice, to patients, including children, pregnant women, and adults, to include emergency and urgent care. Consults with the Supervising Physician, Physician, or Pediatric Advisor for complex medical, pediatric, or psychiatric patients, completes orders recommended/authorized by the physician. Performs history and physical assessment, behavioral health care, minor outpatient procedures, patient education, and refers any care beyond the scope of the medical unit to local medical facilities emergency departments or urgent care centers. Performs vital signs electronically and manually, as indicated. Applies professional principles, procedures, and techniques for Nurse Practitioners in patient care. Knowledge of drugs and therapeutics when prescribing and dispensing medication. Maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply. Properly uses equipment and supplies in simple diagnostic and treatment procedures. Works within their scope of practice, facility Standing Orders/Standing Operating Procedures and protocols. Maintains patient confidentiality and privacy of medical records, complies with HIPAA regulations as applicable, performs record keeping functions in accordance with program policies and the system of records management. Maintains non-involvement in the security aspect of patient care and custody. Participates in disease surveillance activities and public health and epidemiology studies/efforts, as needed. Attends all general staff meetings during duty hours and participates with medical quality management initiatives and reviews as applicable. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis. Adheres to universal precautions and takes appropriate infection control precautions. Completes all annual trainings as required, or any additional training as assigned. May be required to travel short notice. May be required to serve in various medical units within the sector/region. Duties will be performed on-site at medical units. All medical documentation will be signed and dated, whether electronic or paper. Participates with the Peer Review process, performs chart reviews as assigned, and assists with orienting new PAs or nurse practitioners, as assigned. Provides clinical oversight of support staff as needed, to include nurses, certified nursing assistants, certified medical assistants, emergency medical technicians, and paramedics. Communicates an end of shift report to the oncoming shift. Participates in Medical Quality Management/Quality Assurance/Risk Management activities and initiatives as needed. Provides emergency care to employees or visitors for life, death, or loss of sight/limb situations until Emergency Medical Services arrive. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications
BASIC REQUIREMENTS Education/Training Graduate of an accredited Nurse Practitioner Program located in any United States jurisdiction. The degree issuing institution and/or program must be accredited by an entity recognized by the U.S. Department of Education. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as a Registered Nurse and Advanced Practice Registered Nurse issued by any United States jurisdiction. Any license changes must immediately be reported to the employer. A temporary license will not be accepted. Board Certification by the American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP) Certification, Pediatric Nursing (PCNB) Certification, National Certification Corporation (NCC) certification, American Academy of Nurse Practitioners Certification Board (AANPCB), or the American Association of Critical Care Nurses (AACN) is required and must be maintained, and all obligations fulfilled. Licensure/certification must be maintained current, and any education and training must be completed within the required timeline for completion by the licensing/certifying authority. Candidate should not have had any professional licensure/certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a licensure/certification to have expired or lapsed because of an investigation or disciplinary action. Any National Practitioner Database finding will be reviewed on a case-by-case basis. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Current unexpired Basic Life Support (BLS) Certification must be maintained from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Heart Association Advanced Cardiac Life Support (ACLS), if applicable American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS must be renewed prior to expiration date. Bilingual in English and Spanish encouraged but not required. Experience Must have a minimum of one year of clinical provider experience in direct patient care as a certified nurse practitioner. Experience in detention/correctional healthcare, ambulatory care, or a pediatric care setting encouraged, but not required. Supervisory Controls Works under the administrative direction of a Physician, the Physician Supervisor, Pediatric Advisor, or in their absence the Deputy National Medical Director. Works under the clinical supervision and/or direction of the Physician, Physician Supervisor, or the Pediatric Advisor r, or in their absence, the Deputy Medical Director. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, or sit for extended periods. Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair. Must be capable of standing on hard surfaces (cement floors) for long periods of time. Must perform the duties in a stressful and often austere environment without physical limitation. Must be able to respond to a medical emergency and perform BLS/CPR as needed. Other Special QualificationsUS Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation Min: $95,000 Max: $200,000Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws. International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job DescriptionJob DescriptionCompany Description
International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description
This Position is Contingent on Contract Award.Under the direction of the National Medical Director, physician supervisors, and advanced practice providers and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted Licensed Practical/Vocational Nurses (LPN/LVN) deliver healthcare services to persons in custody in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. LPN/LVNs work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director. Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Duties and ResponsibilitiesWorks within the scope of their license and certifications performing direct patient care as directed or indicated. Consults with/or works under the direct supervision of a Physician or Advanced Practice Provider (APP) for complex medical, pediatric, or psychiatric patients, completes orders recommended/authorized by the physician or APP. Performs history and physical assessment, behavioral health care support, minor outpatient procedures, patient education, and refers any care beyond the scope of the medical unit to offsite facilities. Performs vital signs electronically and manually, as indicated. Practical knowledge of laboratory procedures and guidelines, skill in collecting a variety of samples, performs quality control of laboratory reagents, and performs CLIA waived testing as needed, following up with any abnormal findings. Maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply. Ability to properly use equipment and supplies in simple diagnostic and treatment procedures. Works within the Scope of Practice, facility Standing Orders/Standing Operating Procedures and protocols. Is expected to respond to medical emergencies for persons in custody, visitors or employees within the scope of their license and certifications until emergency services arrive. Maintains patient confidentiality and privacy of medical records, complies with HIPAA regulations, performs record keeping functions in accordance with program policies and the system of records management. Utilizes the electronic medical record for all patient care documentation and must maintain an “active status” for use and complete all required trainings as required. Maintains non-involvement in the security aspect of patient care and custody. Attends all general staff meetings during duty hours and participates with medical quality management initiatives and reviews as applicable. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis, adheres to universal precautions, and takes appropriate infection control precautions. Completes all annual trainings as required, or any additional training as assigned. May be required to travel short notice, or to serve in various medical units within the sector/region. Duties will be performed on-site at medical units, flexible scheduling and overtime are optional, as available. All medical documentation will be signed and dated, whether electronic or paper. Communicates an end of shift report to the oncoming shift. Participates in Medical Quality Management/Quality Assurance/Risk Management activities and initiatives as needed. Performs direct that may include: Assisting with feeding or meal set-up Oral care, nail care, washing hair, and basic hygiene Bathing and/or dressing Toileting or changing disposable diapers/briefs Ambulation and transfer assistance in and out of beds, wheelchairs, and or showers, etc. Restocks medical units with forms, supplies, or equipment, and helps with maintaining stock supplies. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.Qualifications
BASIC REQUIREMENTS Education/Training Successful completion of a program in Practical or Vocational Nursing located in any United States jurisdiction. Program must be accredited by an entity recognized by the U.S. Department of Education. Licensure/Certification Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as a practical nurse or vocational nurse issued by any United States jurisdiction. Any license changes must immediately be reported to the employer. A temporary license will not be accepted. Licensure must be maintained current, and any required education, trainings, continued education to maintain licensure must be completed within the required timeline for completion by the licensing/certifying authority. Candidate should not have had any professional licensure withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a licensure/certification to have expired or lapsed because of an investigation or disciplinary action. Any National Practitioner Database finding will be reviewed on a case-by-case basis. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Basic Life Support (BLS) Certification must be from one of the following approved organizations: American Heart Association (AHA) BLS for health care providers American Red Cross CPR/BLS for the professional rescuer American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency Applicant/ Employee must be certified upon hire and may also be a certified instructor BLS/CPR must be renewed prior to expiration date and always kept in an active status.Experience Must have a minimum of one year of clinical experience in direct patient care as a licensed practical or vocational nurse. Experience in detention or correctional healthcare, residential healthcare, a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided direct care. Bilingual in English and Spanish encouraged but not required. Supervisory Controls Works under the administrative direction of the Sector Program Manager, or in their absence the Program Manager. Works under the clinical supervision and/or direction of an APP, Physician or EMT/Paramedic. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights. Physical Demands Able to walk, stand, bend, or sit for extended periods. Able to reach to retrieve documents or supplies. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair. Must be capable of standing on hard surfaces (cement floors) for long periods. Must perform the duties in a stressful and often austere environment without physical limitation. Other Special QualificationsUS Citizen or Permanent Resident Card is required. Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred. Must be able to read, write and speak English to effectively communicate. Proficiency in both English and Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: 20hr Max: 55hrBenefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws. International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
