POSITION: Case Manager – Domestic Violence Advocate (DVA); (FT, Non-Exempt)
REPORTS TO: DVA Supervisor
COMPENSATION: $25 to $30/hr. depending on skills and experience level
JOB SUMMARY:
ICAN, located in San Jose, CA, is looking for a bilingual and bicultural English/Vietnamese or English/Spanish Case Manager to support our Domestic Violence Service to CalWORKs Clients. The ideal candidate will be providing direct services and intensive case management to clients, children, and family members impacted by domestic abuse issues/barriers.
This individual must be:
a self-starter; highly organized and detail oriented with strong communication skills; experienced in case management; understanding of and sensitive to the needs of clients, children and family members impacted by domestic abuse issues/barriers; and able to work flexibly, creatively, and with a growth mindset.The DVA Case Manager must meet all the below required qualifications and experience to provide Domestic Violence Services to CalWORKS participants:
Knowledge and understanding of domestic abuse/violence, and experience inworking with domestic abuse/violence victims/survivors;
Experience in counseling and crisis intervention;Strong interpersonal skills with ability to create and maintain productive working relationships with clients, co-workers, community agency staff, and public. Ability to analyze data, prepare written reports, and give presentations;Knowledge of social work; theories, principals, objectives, and techniques;Possession of valid California driver license and clean driving record;Bilingual in Spanish or VietnameseORGANIZATIONAL BACKGROUND:
ICAN was founded in 2000 by three refugees of the Vietnam War with the mission to lend a helping hand to the families, friends, neighbors and fellow countrymen whom they left behind. While still maintaining our commitment to our charitable projects in Vietnam, ICAN has evolved throughout the years into an organization that supports and strengthens the local Vietnamese community in the Bay Area. Our US-based programs include positive parenting workshops, baby care classes, and kindergarten readiness programs. We also have community support programs such as: Women’ support group, Senior Support Group, Homelessness Prevention Program, Cultural Broker, Digital Literacy, Youth Financial Literacy, to name a few. Learn more about us at www.ican2.org
The mission of ICAN is to inform, engage, and inspire Vietnamese Americans to help raise the next generation of caring leaders through humanitarian programs, culturally responsive social programs, and community–based research.
ESSENTIAL DUTIES & RESPONSIBILITIES:
REQUIRED EDUCATION & SKILLS:
PREFERRED KNOWLEDGE & ABILITIES:
OTHER REQUIREMENTS:
LICENSES, CERTIFICATIONS, REGISTRATIONS:
Must possess a valid California Driver’s license, reliable transportation and current auto insurance
OTHER QUALIFICATIONS:
COMPENSATION AND BENEFITS
Salary commensurate with experience.100% employer-funded comprehensive medical and dental coverage.15 days PTO and 12 paid holidays.403(b) Retirement Plan Opportunities for professional development and growth.
POSITION: Case Manager – Domestic Violence Advocate (DVA); (FT, Non-Exempt)
REPORTS TO: DVA Supervisor
COMPENSATION: $25 to $30/hr. depending on skills and experience level
JOB SUMMARY:
ICAN, located in San Jose, CA, is looking for a bilingual and bicultural English/Vietnamese or English/Spanish Case Manager to support our Domestic Violence Service to CalWORKs Clients. The ideal candidate will be providing direct services and intensive case management to clients, children, and family members impacted by domestic abuse issues/barriers.
This individual must be:
a self-starter; highly organized and detail oriented with strong communication skills; experienced in case management; understanding of and sensitive to the needs of clients, children and family members impacted by domestic abuse issues/barriers; and able to work flexibly, creatively, and with a growth mindset.The DVA Case Manager must meet all the below required qualifications and experience to provide Domestic Violence Services to CalWORKS participants:
Knowledge and understanding of domestic abuse/violence, and experience inworking with domestic abuse/violence victims/survivors;
Experience in counseling and crisis intervention;Strong interpersonal skills with ability to create and maintain productive working relationships with clients, co-workers, community agency staff, and public. Ability to analyze data, prepare written reports, and give presentations;Knowledge of social work; theories, principals, objectives, and techniques;Possession of valid California driver license and clean driving record;Bilingual in Spanish or VietnameseORGANIZATIONAL BACKGROUND:
ICAN was founded in 2000 by three refugees of the Vietnam War with the mission to lend a helping hand to the families, friends, neighbors and fellow countrymen whom they left behind. While still maintaining our commitment to our charitable projects in Vietnam, ICAN has evolved throughout the years into an organization that supports and strengthens the local Vietnamese community in the Bay Area. Our US-based programs include positive parenting workshops, baby care classes, and kindergarten readiness programs. We also have community support programs such as: Women’ support group, Senior Support Group, Homelessness Prevention Program, Cultural Broker, Digital Literacy, Youth Financial Literacy, to name a few. Learn more about us at www.ican2.org
The mission of ICAN is to inform, engage, and inspire Vietnamese Americans to help raise the next generation of caring leaders through humanitarian programs, culturally responsive social programs, and community–based research.
ESSENTIAL DUTIES & RESPONSIBILITIES:
REQUIRED EDUCATION & SKILLS:
PREFERRED KNOWLEDGE & ABILITIES:
OTHER REQUIREMENTS:
LICENSES, CERTIFICATIONS, REGISTRATIONS:
Must possess a valid California Driver’s license, reliable transportation and current auto insurance
OTHER QUALIFICATIONS:
COMPENSATION AND BENEFITS
Salary commensurate with experience.100% employer-funded comprehensive medical and dental coverage.15 days PTO and 12 paid holidays.403(b) Retirement Plan Opportunities for professional development and growth.
POSITION: Case Manager – Homelessness Prevention (FT, Non-Exempt)
REPORTS TO: HPS Supervisor
COMPENSATION: $25.00/hr. to $29.00/hr. depending on skills and experiences
JOB SUMMARY:
ICAN, located in San Jose, CA, is looking for a bilingual and bicultural English/Vietnamese Case Manager to support our HPS (Homelessness Prevention System) Program.
The ideal candidate will be supporting families “at-risk” of homelessness through: financial assistance; temporary case management; and connections to resources and supports in the community. This individual must be: 1) a self-starter; 2) highly organized and detail oriented with strong communication skills; 3) experienced in case management; 4) understanding of and sensitive to the needs of low-income families; and 5) able to work flexibly, creatively, and with a growth mindset.
The HPS Case Manager will be working with low-income families to prevent or end homelessness by: 1) screening, assessing, and conducting intakes from prospective participants; 2) enroll families into the HPS program with all required documentations collected and completed; 3) provide enrolled families with temporary financial assistance; 4) provide families with strength-based case management to help them gain or maintain permanent housing; 5) connecting families to other community resources.
ORGANIZATIONAL BACKGROUND:
ICAN was founded in 2000 by three refugees of the Vietnam War with the mission to lend a helping hand to the families, friends, neighbors and fellow countrymen whom they left behind. While still maintaining our commitment to our charitable projects in Vietnam, ICAN has evolved throughout the years into an organization that supports and strengthens the local Vietnamese community in the Bay Area. Our US-based programs include positive parenting workshops, baby care classes, and kindergarten readiness programs. We also have community support programs such as: Women’ support group, Homelessness Prevention Program, Digital Literacy, Youth Financial Literacy, to name a few. Learn more about us at www.ican2.org
The mission of ICAN is to inform, engage, and inspire Vietnamese Americans to help raise the next generation of caring leaders through humanitarian programs, culturally responsive social programs, and community–based research.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Outreach and Engagement: (5%)Conducts client outreach at various community eventsEstablishes and maintains relationships with other community support agencies to network client servicesAttends all required agency, staff, and community-based meetings and trainings as neededPrescreening, assessment, and Intake: (35%)Conducts prescreens and intakes to determine participant eligibility and assess appropriate level of assistance needed.Conducts HPAT interview and assessment to determine eligibility of HPS programCollects and compiles necessary documents to verify eligibility and needs of clientCase Management: (50%)Manages a flexible case load of up to 30 or more households, including households receiving one-time financial assistance and households participating in case managementProvides case management to individuals and families by establishing goals and strategies to achieve client’s housing stabilityProvides referrals in order to secure necessary services and support for clients: medical, Li-HEAP, job training, housing, Law Foundation, etc.Assists families with finding and securing new housing, when neededAssists families with immediate crisis prevention, advocacy, problem-solving and other appropriate interventions, as neededProvides client follow up to maintain and monitor housing stabilityStay informed of community resources available for HPS clientsData Management and Quarterly Reporting (10%)Maintains case files and progress notes, adhering to professional standards and designated time framesMaintains accurate, updated, confidential case files on ICAN’s secured databaseDocuments program activity, including prescreens, intakes, financial assistance, and case management into HMIS within one to 3 business day of activitySubmits quarterly narrative, data and other reports as neededPerform other duties as assigned
REQUIRED EDUCATION & SKILLS:
PREFERRED KNOWLEDGE & ABILITIES:
Candidate should be passionate and have commitment to building communities and promoting civic engagement. Candidate should have a willingness to learn and a growth mindset. Experience working with persons from diverse ethnic and cultural backgrounds who are economically disadvantaged.OTHER REQUIREMENTS:
Must be able to lift 25 pounds as the service is sometimes physical. For example, setting up for events which may require transporting or lifting equipment and materials, e.g., easels, flip charts, refreshments, brochures, chairs, tables, etc.Must be able to report to service site on a regular and reliable basis, and able to travel between sites and to attend offsite events throughout the county, as appropriateMust be able to work a flexible schedule, which includes evenings, weekends, and holiday hours, as appropriate, to coordinate and provide services and activities for families during non-traditional hours.LICENSES, CERTIFICATIONS, REGISTRATIONS:
Must possess a valid California Driver’s license, reliable transportation and current auto insurance
OTHER QUALIFICATIONS:
Must be at least 18 years of age with permit to work in the USClearance of fingerprint background check Must have valid TB screening and COVID19 VaccinationCOMPENSATION AND BENEFITS
Salary commensurate with experience.100% employer-funded comprehensive medical and dental coverage.15 days PTO and 12 paid holidays.403(b) Retirement Plan Opportunities for professional development and growth.
TO APPLY:
If you have questions, send inquiries to: mylinh.hado@ican2.org
Please submit application package to: mylinh.hado@ican2.org.
Cover LetterResume3 References (name, contact number, email)School transcript (if recent graduate)
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. In order to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.
ICAN is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.
