Associate’s Degree Required2-4 years of related Medical Billing experience requiredPrior supervisory experience preferredEMR systems experience preferredProficiency in Microsoft Office suite (Word, Excel, Outlook, and PowerPoint) is required as well as the ability to quickly learn and retain knowledge of how to use the electronic medical record.Proficiency with Windows based computer applicationsAbility to work autonomously and collaboratively with team members, including cross coverage to achieve the overall objectives of the department and organizationAbility to maintain the confidentiality of patient information in accordance with company policy & procedure, and HIPAA regulations.Knowledge of medical terminologyComprehensive understanding of the revenue cycleKnowledge of payers with strength in government payersKnowledge of claim billing processStrong analytical skills and attention to detailExcellent interpersonal, verbal and written communication skillsExcellent professional judgment, phone skills and decision making abilityProfessional appearance and demeanorAbility to prioritize and handle multiple tasksAbility and willingness to provide excellent customer service to patients, InterMed colleagues and vendorsAbility to demonstrate and uphold InterMed’s Values Read Less
ESSENTIAL FUNCTIONS
Provides evaluations including examining patients medical histories and then test and measure strength, range of motion, balance and coordination, posture, muscle performance, respiration and motor functionPlans and prepares, treatment plans describing strategy, purpose and anticipated outcomeAdministers manual exercises, application of physical agents (ie., ultrasound, electric stimulation), massage and tractionEvaluates effects of treatment at various stages and adjusts treatments to achieve maximum benefit often conferring with physician and other practitionersTeaches patients to use assistive and adaptive devices. Instructs patients on at-home exercisesRecords evaluations, daily treatment notes, monthly progress notes and discharge summaries timely and completelyRecords treatment charges daily and completes charge tickets in an accurate and timely mannerDischarges patients from services when goals or projected outcomes have been attained and provide appropriate follow up care or referralsKeeps treatment areas clean, organized and unobstructed, cleans equipment after treatmentAssists in training and orientation of new staffAssists in maintaining and updating files on patient education materialMaintains adequate supply of inventory and organizes treatment areaTreats all patients with respect and maintains confidentiality of patient information
JOB REQUIREMENTS
Current State License as a Physical Therapist1-3 years of clinical experience in the outpatient setting preferredDemonstrates effective communication methods either, written, verbal, non-verbal or electronicListens to and acknowledges the concerns of patients and peersMakes effective decisions that reflect clear and logical thinkingDemonstrates flexibility in examining new approaches in response to changing organizational objectivesIdentifies and works proactively to solve problemsPrioritizes work activity based on department demands to complete assignments within designated timeframes with little to no supervisionDemonstrates behavior that protects the safety of self/others of the department and equipmentAttends continuing education courses and provide in service education to PT and medical staff Read LessThe goal of this unique form of nursing is to decrease unnecessary visits to physicians, nurse practitioners, and the emergency room, as well as to provide information for self-care. The person in this role is expected to have exceptional customer service abilities, strong clinical judgment, and excellent computer and typing skills. While this position can be performed remotely, it requires in-person training and in-person work when technical issues arise preventing the ability to work remotely.
ESSENTIAL FUNCTIONS
Answer phone calls and web messages for primary care practices of all ages in a fast-paced call center environmentProvide triage to symptomatic patients to determine placement within InterMed’s practice, referring to ED/Urgent Care, or providing homecare advice as appropriateUtilize superior verbal communication skills to provide excellent customer service and nursing care via telephoneAbility to remain calm in high-stress situations, utilizing crisis intervention skills when appropriateRefill prescriptions according to standard protocolProvide test results according to standard protocolProvide patient education under provider’s directionFulfill administrative responsibilities which may include:- Obtaining medical records information
- Referral information
- Completing forms/requisitions
- Schedule routine appointments
Flexibility and willingness to work as a team memberAbility to prioritize work and handle multiple tasks and computer applicationsExcellent professional judgment and technical skills Other responsibilities as directed by managementJOB REQUIREMENTS
Graduate from an accredited school of nursingUnencumbered active registered nurse or LPN licensure in state of MainePrevious experience in a primary care or hospital setting requiredTriage experience preferredProficient computer knowledge and accurate typing skills with Windows based programs, including electronic medical records programsAbility to proficiently use telephone systemExcellent typing and computer ability while simultaneously maintaining a telephone conversationAbility to consistently meet and adhere to performance and quality metrics Compassion, empathy, and teaching ability, as patients may require instruction for self-care and/or symptom managementStrong organizational and critical thinking skillsAbility to demonstrate and uphold InterMed’s ValuesProfessional appearanceOn-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experienceState of Maine residence is required Read LessESSENTIAL FUNCTIONS
Assessment of provider schedules and organize patient flowAssist providers with patient care:Rooming complex and acutely ill patientsMaintain data registries and Meaningful Use informationMedication reconciliation of complex medication listsTake vital signs and weightPerform point of care testing as directed by providerPerform screenings per provider guidelinesAssist providers with clinical proceduresGive injections and immunizations as directed by providerInput patient care orders after Provider has noted them in patients progress noteDocument all clinical data correctly and appropriately in patient’s EHRCommunicate patient information after consultation with ProviderPreload patient records prior to routine visit per provider protocol and oversightRefill patient medications according to protocol per provider approval and oversightPrepare, stock and clean exam room(s), maintain supplies and equipment for treatmentOversight of clinical environment with attention to safety and infection controlOversight of clinical equipment including routine checks, calibration, cleaning and repairingPerform point of care testing; oversight of testing kitsMaintain emergency equipmentMaintain pharmacy stockOversight of vaccine storage, handling and supplyAdminister routine regular and non-routine medications per standing order protocol, and/or provider ordersAccurate documentation of all vaccine recordsProvide follow up with patient after hospital and /or skilled facility dischargeProvide patient nursing care; facilitate patient educationCoordinate and support individual, group and population based health maintenance and promotionCoordinate patient care management with in house specialties and resources; community resources; home health and other health care agencies; hospital careManage telephone encounters utilizing triage and telehealth principlesExcellent professional judgment, phone skills and decision making abilityWork collaboratively with all team membersDemonstrate initiative, responsibility, flexibility and decision makingDemonstrate critical and reflective thinkingAbility to prioritize and handle multiple tasksAbility and willingness to provide excellent customer service to patients, InterMed colleagues and vendorsMaintain confidentiality and compliance in all patient care activitiesParticipate in continuing and professional developmentComplete InterMed clinical competence expectationsBe an informed clinical care resourceSpecial projects as assigned by lead, coordinator or managerENT Specific Functions Include:
Scribing physician-patient encounters in real time into patient’s EHR and being present in exam room during the office visitAssist with administrative responsibilities which may include:Discussing surgery scheduling and coordinating with patientObtaining pre-certifications and prior authorizations for surgeries, in office procedures, medicationsObtaining lab/x-ray reportsCoordinating ReferralsTriage calls, provide test and lab results to patientsJOB REQUIREMENTS
Professional appearance and demeanorProficient in Windows applications, electronic medical record preferredInterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Read LessThis role partners with the CHRO to build a sustainable learning and development infrastructure and designs programs that enhance professional capability, leadership effectiveness, and workplace culture. The Specialist develops and delivers innovative curriculum, facilitates learning experiences, and equips leaders and colleagues with the tools they need to thrive. By prioritizing colleague development, the Specialist ensures that InterMed continues to be a place where its colleagues are supported, valued and inspired to do their best work while providing excellent patient care and achieving its mission.
CORE RESPONSIBILITIES:
Partner with the CHRO to design, implement, and sustain an organizational learning and development framework that aligns with InterMed’s mission, vision, and values.Create, update, and deliver learning and development curriculum that supports colleague engagement, wellbeing, and professional growth.Facilitate interactive learning sessions, workshops, and professional development programs that inspire colleagues and strengthen team performance.Provide train-the-trainer instruction to leaders and subject matter experts, building internal capacity to support colleague learning across the organization.Collaborate with leaders and colleagues to identify training needs, ensuring programs are relevant, practical, and aligned to career pathways.Evaluate the impact of learning programs and recommend enhancements that maximize colleague engagement, retention, and development.Manage learning management system (LMS) and training administrationIntroduce innovative learning practices, technologies, and approaches that make development accessible, engaging, and inclusive.Support succession planning and leadership development initiatives to prepare colleagues for future opportunities.Partner with HR colleagues to integrate learning and development with talent acquisition, colleague engagement, and performance management.Serve as a role model for InterMed’s values by fostering a supportive, inclusive, and growth-oriented environment.Maintain strict confidentiality in alignment with HIPAA guidelines and InterMed policies.Perform other duties to support the mission, vision, and values of InterMed.MISSION AND VALUES:
Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.Provide the highest quality care to our patients with a level of service that exceeds their expectations.Maintain a positive attitude and always treat our patients and each other with dignity and respect.Insist on honesty and integrity from each other and our business partners.Make teamwork a core component of our relationships between physicians, staff, and patients.Embrace change to better serve our patients.Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.Have fun as we carry out our mission to serve.KNOWLEDGE, SKILLS, AND ABILITIES:
· Education:
Bachelor’s or Masters Degree in Business or Organizational Psychology, Human Resources or any related Degree involving Organization Development or Learning & Development· Experience:
5+ years experience in a Learning and Development role with a proven track record of achievements in driving positive learning experiences and creating a learning & development infrastructureInstructional design/development, implementation, and facilitation experience requiredHealthcare experience strongly preferredDeveloping and maintaining virtual learning toolsExcellent communication, presentation, time management, and organizational skillsMust be self-directed with a high level of accountability and minimal supervision.Strong computer skills in HRIS systems, MS Excel, Word, SharePoint, OneDrive, PowerPoint, and Learning Management Systems. Ability to learn new computer applications.Ability and desire to categorize and analyze information, to work independently and to prioritize multiple tasks.Ability and consistent willingness to provide the highest levels of service Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.Results and people oriented Read LessCORE RESPONSIBILITIES:
Performs scheduling function for various meetings, including maintaining calendars, inviting/confirming attendees for meetings, booking conference rooms, ordering/picking up food when necessary and traveling to other locations as neededProvides administrative support to various Board Committees, as neededMaintains electronic filing system to allow for organized retention of and reference to important corporate records, documents and informationMaintains exceptional record keeping and tracking system of Shareholder Progressions and Officer TermsOversees and maintains inventory of office supplies and associated administrative suite/kitchen suppliesInitiates IT and Facilities help desk tickets and tracks progress until resolvedCollects and codes receipts and invoices for the Executive SuiteCollaborates effectively with other Administrative and Executive Assistants, including providing staffing coverage, as neededPerforms various other duties and projects assignedMaintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policiesPerform other duties to support the mission, vision and values of InterMed
MISSION AND VALUES:
Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.Provide the highest quality care to our patients with a level of service that exceeds their expectations.Maintain a positive attitude and always treat our patients and each other with dignity and respect.Insist on honesty and integrity from each other and our business partners.Make teamwork a core component of our relationships between physicians, staff, and patients.Embrace change to better serve our patients.Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.Have fun as we carry out our mission to serve.KNOWLEDGE, SKILLS, AND ABILITIES:
Education:Associate’s Degree preferredExperience:3+ years of previous administrative experience requiredExecutive-level administrative support experience preferredProblem solve to find solutions to barriers that may impede progressExcellent communication skills: listening, oral and writtenDemonstrated ability to communicate and work effectively with all levels of employeesAble to handle sensitive information and maintain confidentialityAbility to prioritize, organize, and plan work independentlyAbility to make decisions using sound judgmentStrong computer skills; Microsoft Word, Excel, Access, and PowerPoint Read LessESSENTIAL FUNCTIONS
Produce digital radiographs of consistently high quality by using proper techniques in the following areas:Proper adjustment of equipmentAppropriate positioning of patientProper determination of kVp and mAsArranging, attaching or adjusting immobilization andsupportive devices such as sandbags to obtain precise position
minimizing patient discomfort while preventing motion
Adjustment of protective lead shieldsUtilization of primary beam collimation for every examPositioning of equipment - distance and angle to present clear image Appropriate patient and film identificationAdherence to Radiation Protection Guidelines - ALARA principlesCompetency in pediatric and adult studies as determined by protocol manualsGather all information necessary for successful study i.e. additional patient historyObtain additional films in questionable cases to anticipate radiologist’s requestMaintain x-ray room and work area in clean organized fashionReport problems with equipment and assist in resolutionAnswer phone and assist with scheduling as necessaryObserve universal precautions and other necessary safety procedures such as asking women of child bearing age about possible pregnanciesWear radiation monitoring device at all timesAssist with QA by gathering and reporting any necessary dataDisplay necessary technique charts perform QA testing as required, track all repeats and rejects for quarterly analysisMaintain all supplies and place orders as necessaryMaintain certification with American Registry of Radiologic technologistsDemonstrate working knowledge of Electronic systems: Electronic Medical Record (eCW), Radiology Information System (RIS) and Picture Archiving Communication System (PACS)Act as clinical mentor to Radiography Students from SMTC, providing guidance and performing clinical competency testingAct as a resource for staff/sites regarding exam selection and scheduling of X-ray studiesPerform other related duties incidental to work thereinJOB REQUIREMENTS
Successful completion of AMA accredited radiology programState of Maine and ARRT licensedAbility to use independent judgmentAbility to interact well with radiologistsAbility to interact in a positive manner with co-workers and other members of the InterMed staffAbility to work efficiently in a fast paced work environment, providing excellent customer serviceAbility to make adjustments in daily work schedule to accommodate add-on patients for same day exams Read LessESSENTIAL FUNCTIONS
Receives requests for imaging exams and acquire pre-certification if neededObtains pertinent medical history/medical necessity and compiles for Radiologist protocol reviewEnsures orders are correct and communicate Radiologist recommended order changes to clinical teams.Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered.Provide patients /family members with appropriate education and instructionScreens patients for contraindicationsSchedules patientsCoordinates Imaging appointments for patients outside of InterMed when necessary and performs follow-up to ensure these exams are scheduled and completedAnswers/triages incoming callsRequests outside records when neededUnderstands/utilizes all electronic and computer systems including basic trouble shootingParticipates in the onboarding of new team membersAdditional duties as requested by management staffJOB REQUIREMENTS
High school degree or equivalent requiredPrior medical office experience preferred.Understanding of medical terminology preferred.Excellent professional judgment, attention to detail, phone skills and decision-making ability.Professional appearance and approach.Flexibility and willingness to work as a team member to accomplish shared objectives and goals.Must be able to prioritize and handle multiple tasks.Forthright and clear communication skills.Ability to interact well with Radiologist(s),Nurse Practitioner and Physician Assistants, patients, patient family members, and co-workers.Ability to meet scheduling needs of patients and providers in an efficient and friendly manner
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CORE RESPONSIBILITIES:
Lead InterMed’s annual financial budgeting process and budget package preparation for (Primary Care or Specialties/Ancillary departments). This includes the integration of data elements into the budgeting applications.In Partnership with Director of Financial Reporting & Analysis, develop a rolling quarterly multi-year forecasting system, consistent with principles of annual budgeting process.Assist the Director of Financial Reporting and Analysis, department managers, and medical directors / chiefs with the analysis of variances between actual and budget; lead the drafting of a monthly “Management Discussion & Analysis” to accompany reporting to leadership.Act as the “initial point of contact” for department managers, educating them as to Finance Department policies, their department’s financial reporting results, annual budgeting and multi-year forecasting.Support the development and implementation of best financial practicesWork with department managers, through education and analysis, towards managing and achieving the financial targets and objectives of InterMedMaintain and demonstrate knowledge and understanding of patient privacy rights under HIPAA guidelines.Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.Perform other duties to support the mission, vision and values of InterMed.
MISSION AND VALUES:
Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.Provide the highest quality care to our patients with a level of service that exceeds their expectations.Maintain a positive attitude and always treat our patients and each other with dignity and respect.Insist on honesty and integrity from each other and our business partners.Make teamwork a core component of our relationships between physicians, staff, and patients.Embrace change to better serve our patients.Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.Have fun as we carry out our mission to serve.KNOWLEDGE, SKILLS, AND ABILITIES:
Education:Bachelor’s degree in accounting, finance, business administration or related field, or combination of degree and relevant experience.Experience:3 or more years of finance experience in a similar role.Excellent attention to detail, accuracy and organization skills.Preferred experience in healthcare and private practice physician groupsPreferred experience in Prophix (or similar financial budgeting and analytical tool) and Sage accounting systems.High level of integrity and dependability with a sense of urgency and results orientation.Strong communication and interpersonal skills with the ability to develop and maintain effective working relationships.Ability to collaborate with colleagues to effectively address the needs of physicians and management.Demonstrated discretion dealing with confidential information.Strong attention to detail and organization skills. Read LessCORE RESPONSIBILITIES: Possesses the clinical competencies necessary to perform the essential tasks of a Medical Assistant (MA).
Gathers and updates relevant patient information and vital signs in patient charts based on visit type.
Completes clinical tasks as directed by licensed Clinician:
Medication and/or vaccine administration
Performs diagnostic screenings
Accurately collects and prepares specimens for testing
Sets up and assists with in-office clinical procedures
Refills medications per protocol
Completes patient clinical documents
Maintains clinical equipment and supplies including rotation, stocking and cleaning.
Documents accurately, appropriately and timely into patients’ chart.
Performs administrative duties as assigned including patient outreach and scheduling.
Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.
Completes mandatory educational requirements and maintains required certification.
Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.
Perform other duties as assigned to support the mission, vision and values of InterMed.
MISSION AND VALUES:
Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.
Provide the highest quality care to our patients with a level of service that exceeds their expectations.
Maintain a positive attitude and always treat our patients and each other with dignity and respect.
Insist on honesty and integrity from each other and our business partners.
Make teamwork a core component of our relationships between physicians, staff, and patients.
Embrace change to better serve our patients.
Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.
Have fun as we carry out our mission to serve.
KNOWLEDGE, SKILLS, AND ABILITIES:
Required education: Successful completion of an accredited Medical Assistant program
Associate's degree program preferred
Experience: 0+ years of experience
Required license/Certifications:
Current CMA or RMA certification preferred
BLS required within 6 weeks of hire
Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.
Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs
Knowledge of OSHA standards and regulations
Professional appearance and demeanor
Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred
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