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InterMed P.A.
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  • Registered Nurse | Endocrinology | Portland, ME  

    - Portland
    Job DescriptionJob DescriptionSUMMARY: The ambulatory care Registered... Read More
    Job DescriptionJob Description

    SUMMARY:

    The ambulatory care Registered Nurse (RN) is responsible for providing comprehensive care management in outpatient settings, including both primary and specialty care. To ensure a strong emphasis on delivering patient- and family-centered care, this role involves a highly collaborative relationship with physicians, advanced practitioners, and other healthcare professionals.

    CORE RESPONSIBILITIES: Possesses the clinical competencies necessary to perform the essential tasks of a Registered Nurse (RN).

    Gathers and updates relevant patient information and vital signs in patient charts based on visit type.

    Carries out clinical tasks based on assessment or standing order(s):

    Medication and/or vaccine administration

    Performs diagnostic screenings

    Accurately collects and prepares specimens for testing

    Performs in-office clinical procedures

    Places and reviews orders within EMR

    Relays lab/test results or recommendations to patient via phone, portal or in-person

    Provides patient and/or family education

    Documents accurately, appropriately and timely into patients’ chart

    Responds and provides treatment for urgent or acute patient situations based on prioritization skills and knowledge of potential complications.

    Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

    Consistently adheres to applicable industry standard guidelines

    Demonstrates knowledge of department protocols, policies and procedures

    Completes mandatory educational requirements and maintains required certifications.

    Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

    Performs other duties as assigned to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

    Provide the highest quality care to our patients with a level of service that exceeds their expectations.

    Maintain a positive attitude and always treat our patients and each other with dignity and respect.

    Insist on honesty and integrity from each other and our business partners.

    Make teamwork a core component of our relationships between physicians, staff, and patients.

    Embrace change to better serve our patients.

    Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

    Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Required education: ADN or BSN from an accredited institution

    Experience: 0+ years of experience

    Required license/Certifications:

    Unencumbered active Registered Nurse licensure in the State of Maine

    BLS required within 6 weeks of hire

    Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

    Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs

    Knowledge of OSHA standards and regulations

    Professional appearance and demeanor

    Proficient in Windows and Microsoft applications, electronic medical record (EMR) experience preferred

    EQUAL EMPLOYER OPPORTUNITY STATEMENT:

    InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

    Read Less
  • Medical Assistant | Endocrinology | Portland, ME  

    - Portland
    Job DescriptionJob DescriptionSUMMARY: The Medical Assistant (MA) is r... Read More
    Job DescriptionJob Description

    SUMMARY:

    The Medical Assistant (MA) is responsible for assisting with comprehensive care management in outpatient settings, including both primary and specialty care, under the delegation of a licensed clinician. To ensure a strong emphasis on delivering patient- and family-centered care, this role involves a highly collaborative relationship with physicians, advanced practitioners, and other healthcare professionals.

    CORE RESPONSIBILITIES: Possesses the clinical competencies necessary to perform the essential tasks of a Medical Assistant (MA).

    Gathers and updates relevant patient information and vital signs in patient charts based on visit type.

    Completes clinical tasks as directed by licensed Clinician:

    Medication and/or vaccine administration

    Performs diagnostic screenings

    Accurately collects and prepares specimens for testing

    Sets up and assists with in-office clinical procedures

    Refills medications per protocol

    Completes patient clinical documents

    Maintains clinical equipment and supplies including rotation, stocking and cleaning.

    Documents accurately, appropriately and timely into patients’ chart.

    Performs administrative duties as assigned including patient outreach and scheduling.

    Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

    Completes mandatory educational requirements and maintains required certification.

    Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

    Perform other duties as assigned to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

    Provide the highest quality care to our patients with a level of service that exceeds their expectations.

    Maintain a positive attitude and always treat our patients and each other with dignity and respect.

    Insist on honesty and integrity from each other and our business partners.

    Make teamwork a core component of our relationships between physicians, staff, and patients.

    Embrace change to better serve our patients.

    Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

    Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Required education: Successful completion of an accredited Medical Assistant program

    Associate's degree program preferred

    Experience: 0+ years of experience

    Required license/Certifications:

    Current CMA or RMA certification preferred

    BLS required within 6 weeks of hire

    Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

    Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs

    Knowledge of OSHA standards and regulations

    Professional appearance and demeanor

    Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred


    EQUAL EMPLOYER OPPORTUNITY STATEMENT:

    InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

    Read Less
  • Talent Safety Specialist | Human Resources | 20-Hours  

    - South Portland
    Job DescriptionJob DescriptionThe Talent Wellbeing Coordinator is a ke... Read More
    Job DescriptionJob Description

    The Talent Wellbeing Coordinator is a key member of the Human Resources (HR) team and works closely with the Talent Wellbeing function and InterMed’s Safety Administrator to promote adherence to InterMed’s requirements for Basic Life Safety (BLS) certification, and N95 mask fit testing.

    nd works closely with the Talent Wellbeing function and InterMed’s Safety Administrator to promote adherence to InterMed’s requirements for Basic Life Safety (BLS) certification, and N95 mask fit testing.

    CORE RESPONSIBILITIES:

    Coordinate BLS CPR certification, including tracking certification dates, scheduling staff for recertification (online course and skills lab) in collaboration with department leadership, coordinating or instructing BLS skills classroom training, documenting course completion, and maintaining training equipment. Coordinate N95 fit testing, including tracking initial and annual testing requirements, scheduling staff in collaboration with department leadership, performing quantitative fit testing using PortaCount® (or qualitative testing when unavailable), documenting results, and coordinating the maintenance of testing equipment. Coordinate the scheduling of new employee safety tours, including collaborating with managers and Safety Officers to ensure completion within 1–2 weeks of hire, tracking and maintaining electronic documentation. Facilitate scheduling of the company’s ergonomic evaluation program and ensure all new hires have a completed evaluation within 90 days of hire. Maintain electronic records of ergonomic evaluations and recommendations; manage inventory of ergonomic equipment and submit supply requisitions to the Safety Administrator as needed. Serve as a backup resource for workers’ compensation administration to include completion and submission of First Reports of Injury (FROI). Support the HR departmentwith additional talent wellbeing responsibilities as assigned.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. Provide the highest quality care to our patients with a level of service that exceeds their expectations. Maintain a positive attitude and always treat our patients and each other with dignity and respect. Insist on honesty and integrity from each other and our business partners. Make teamwork a core component of our relationships between physicians, staff, and patients. Embrace change to better serve our patients. Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Education:

    Associate’s degree in occupational safety, healthcare administration, or related field preferred; equivalent combination of education and experience considered.

    Experience:

    1–3 years of experience in a regulated healthcare environment preferred License/Certifications:BLS Instructor certification required or ability to obtain within 3 months. N95 Fit Testing certification/training required or ability to obtain within 3 months.

    Read Less
  • Medical Assistant | Pediatrics | 32-Hour | South Portland, ME  

    - South Portland
    Job DescriptionJob DescriptionSUMMARY: The Medical Assistant (MA) is r... Read More
    Job DescriptionJob Description

    SUMMARY:

    The Medical Assistant (MA) is responsible for assisting with comprehensive care management in outpatient settings, including both primary and specialty care, under the delegation of a licensed clinician. To ensure a strong emphasis on delivering patient- and family-centered care, this role involves a highly collaborative relationship with physicians, advanced practitioners, and other healthcare professionals.

    CORE RESPONSIBILITIES: Possesses the clinical competencies necessary to perform the essential tasks of a Medical Assistant (MA).

    Gathers and updates relevant patient information and vital signs in patient charts based on visit type.

    Completes clinical tasks as directed by licensed Clinician:

    Medication and/or vaccine administration

    Performs diagnostic screenings

    Accurately collects and prepares specimens for testing

    Sets up and assists with in-office clinical procedures

    Refills medications per protocol

    Completes patient clinical documents

    Maintains clinical equipment and supplies including rotation, stocking and cleaning.

    Documents accurately, appropriately and timely into patients’ chart.

    Performs administrative duties as assigned including patient outreach and scheduling.

    Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

    Completes mandatory educational requirements and maintains required certification.

    Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

    Perform other duties as assigned to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

    Provide the highest quality care to our patients with a level of service that exceeds their expectations.

    Maintain a positive attitude and always treat our patients and each other with dignity and respect.

    Insist on honesty and integrity from each other and our business partners.

    Make teamwork a core component of our relationships between physicians, staff, and patients.

    Embrace change to better serve our patients.

    Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

    Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Required education: Successful completion of an accredited Medical Assistant program

    Associate's degree program preferred

    Experience: 0+ years of experience

    Required license/Certifications:

    Current CMA or RMA certification preferred

    BLS required within 6 weeks of hire

    Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

    Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs

    Knowledge of OSHA standards and regulations

    Professional appearance and demeanor

    Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred


    EQUAL EMPLOYER OPPORTUNITY STATEMENT:

    InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

    Read Less
  • Registered Nurse | Weekend Only | South Portland, ME  

    - South Portland
    Job DescriptionJob DescriptionSUMMARY: The ambulatory care Registered... Read More
    Job DescriptionJob Description

    SUMMARY:

    The ambulatory care Registered Nurse (RN) is responsible for providing comprehensive care management in outpatient settings, including both primary and specialty care. To ensure a strong emphasis on delivering patient- and family-centered care, this role involves a highly collaborative relationship with physicians, advanced practitioners, and other healthcare professionals.

    CORE RESPONSIBILITIES: Possesses the clinical competencies necessary to perform the essential tasks of a Registered Nurse (RN).

    Gathers and updates relevant patient information and vital signs in patient charts based on visit type.

    Carries out clinical tasks based on assessment or standing order(s):

    Medication and/or vaccine administration

    Performs diagnostic screenings

    Accurately collects and prepares specimens for testing

    Performs in-office clinical procedures

    Places and reviews orders within EMR

    Relays lab/test results or recommendations to patient via phone, portal or in-person

    Provides patient and/or family education

    Documents accurately, appropriately and timely into patients’ chart

    Responds and provides treatment for urgent or acute patient situations based on prioritization skills and knowledge of potential complications.

    Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

    Consistently adheres to applicable industry standard guidelines

    Demonstrates knowledge of department protocols, policies and procedures

    Completes mandatory educational requirements and maintains required certifications.

    Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

    Performs other duties as assigned to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

    Provide the highest quality care to our patients with a level of service that exceeds their expectations.

    Maintain a positive attitude and always treat our patients and each other with dignity and respect.

    Insist on honesty and integrity from each other and our business partners.

    Make teamwork a core component of our relationships between physicians, staff, and patients.

    Embrace change to better serve our patients.

    Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

    Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Required education: ADN or BSN from an accredited institution

    Experience: 0+ years of experience

    Required license/Certifications:

    Unencumbered active Registered Nurse licensure in the State of Maine

    BLS required within 6 weeks of hire

    Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

    Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs

    Knowledge of OSHA standards and regulations

    Professional appearance and demeanor

    Proficient in Windows and Microsoft applications, electronic medical record (EMR) experience preferred

    EQUAL EMPLOYER OPPORTUNITY STATEMENT:

    InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

    Read Less
  • Physical Therapist | Yarmouth, ME | Full Time  

    - Yarmouth
    Job DescriptionJob DescriptionResponsible for evaluation and treatment... Read More
    Job DescriptionJob Description

    Responsible for evaluation and treatment of patients; reports to the lead therapist or manager of physical therapy. Supervises the physical therapy assistants, aides and athletic trainers in direct patient care and related activities.

    ESSENTIAL FUNCTIONS

    Provides evaluations including examining patients medical histories and then test and measure strength, range of motion, balance and coordination, posture, muscle performance, respiration and motor function Plans and prepares, treatment plans describing strategy, purpose and anticipated outcome Administers manual exercises, application of physical agents (ie., ultrasound, electric stimulation), massage and traction Evaluates effects of treatment at various stages and adjusts treatments to achieve maximum benefit often conferring with physician and other practitioners Teaches patients to use assistive and adaptive devices. Instructs patients on at-home exercises Records evaluations, daily treatment notes, monthly progress notes and discharge summaries timely and completely Records treatment charges daily and completes charge tickets in an accurate and timely manner Discharges patients from services when goals or projected outcomes have been attained and provide appropriate follow up care or referrals Keeps treatment areas clean, organized and unobstructed, cleans equipment after treatment Assists in training and orientation of new staff Assists in maintaining and updating files on patient education material Maintains adequate supply of inventory and organizes treatment area Treats all patients with respect and maintains confidentiality of patient information

    JOB REQUIREMENTS

    Current State License as a Physical Therapist 1-3 years of clinical experience in the outpatient setting preferred Demonstrates effective communication methods either, written, verbal, non-verbal or electronic Listens to and acknowledges the concerns of patients and peers Makes effective decisions that reflect clear and logical thinking Demonstrates flexibility in examining new approaches in response to changing organizational objectives Identifies and works proactively to solve problems Prioritizes work activity based on department demands to complete assignments within designated timeframes with little to no supervision Demonstrates behavior that protects the safety of self/others of the department and equipmen Attends continuing education courses and provide in service education to PT and medical staff

    Read Less
  • Lab Assistant | Per-Diem | South Portland, ME  

    - South Portland
    Job DescriptionJob DescriptionThe Lab Assistant puts patients at ease... Read More
    Job DescriptionJob Description

    The Lab Assistant puts patients at ease with a pleasant and professional manner while obtaining specimens for lab processing. He/she is responsible for preparing specimens for transport to the main laboratory and the reference laboratories and performing proper requisition processes within EMR and LIS.

    ESSENTIAL FUNCTIONS:

    Understands all specimen requirements and can perform phlebotomy for both adult patients and pediatric patientsAlways identify patients with two unique identifiersUnderstands LIS and EMR systems to accession and process all lab samples, including outside ordersTransfer orders from EMR to LIS and enter appropriate informationKnows and instructs patients on proper procedure for urine/stool/sputum collectionKnows what vacutainer tubes to draw for which tests and ensures that all specimens are labeled properlyChecks send-out log to be sure all reports have been received, call performing lab if copies of report still pendingEnsures all supply levels are maintained and adequateOrders supplies as instructed by supervisorPerforms other clinical or administrative office tasks as necessary (if applicable to site)Prepares samples for transport and knows all specimen processing proceduresAdheres to site-specific workflowsKeeps work area clean, stocked and organizedPackages Biohazardous Waste to prepare for scheduled pick upUnderstands and can perform all POCT including Quick Strep, Urine hCG, Urine Dip, Quick Flu, Occult Blood, and Urine Drug ScreenPerform and document QC when necessary

    Knows and abides by personnel policies and proceduresMaintains excellent customer service with patients, staff, and physiciansAssists in training new employees as directedWork on quality improvement initiatives with manager, as directedFollows all OSHA and CLIA regulations as applied to InterMedPerforms and documents on OSHA Log:Disinfect counters with 10% bleach dailyDisinfect phlebotomy chairs/area with 10% bleach dailyCheck surrounding offices for samples dailyEmpty Confidential Trash dailyClean Centrifuge weeklyDisinfect large waste buckets weeklyChange sharps containers as neededMonitor and document temperaturesAs directed, consistently performs all the following tasks:“Scanned Lab Composite” workflow dailyScrub lab schedules to check for orders ahead of appointment timesPerform “no-show” workflow from lab schedulesAbility to work in the processing area independently and without performance concernsAudits the POCT office logsIf applicable, assists the technologists in the following areas:Understands and can plant all in-house cultures, including urine cultures, strep cultures (throat and vaginal)Builds and checks Micro work lists for Urine Cultures, Strep Cultures, and Vaginal CulturesDisassembles and cleans urinalysis analyzer dailyOrders processing supplies as needed from various vendors and companiesProcessing and distributing sample to the appropriate performing departmentsPerforming QC on waived platformsProcessing urine samples on the automated platform and prepare for microscopic examinationPlating microbiology culturesCapping and storing samplesProcessing Urgent Care samples STATAny additional projects within the scope of position, as directed

    JOB RESPONSIBILTIES:

    Successful completion of a phlebotomy or lab assistant training course required1 year of phlebotomy experience with all types of patients and processing preferredExcellent professional judgment, phone skills and decision-making abilityMust be able to implement universal precautions alwaysAbility to calm anxious patientsTeamwork and cooperationAbility to multi-task with little to no guidanceConcern for order, quality, and accuracyAbility to prioritize, organize and plan work independentlyFlexible as assignments and locations changeExcellent communication and customer service skillsPerform the N-95 Fit testing, unless medically excused

    Read Less
  • Medical Receptionist | Physical Therapy | South Portland, Maine  

    - South Portland
    Job DescriptionJob DescriptionSUMMARY: This role will serve as the fir... Read More
    Job DescriptionJob Description

    SUMMARY: This role will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. Responsible for patient check in and check out, scheduling necessary follow up and ancillary appointments, payment collection, and maintaining accurate patient records.

    CORE RESPONSIBILITIES:

    Greet incoming patients using friendly, respectful communication Obtaining and documenting up to date demographic information for patients, including updated insurance information, license information, etc. Accept patient payments and document accordingly Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays Maintain accurate transaction batches on credit card machine; balance cash drawer Assist billing office with problem resolution as necessary Notify clinical staff that patient has arrived via the EMR Make patient aware of any unusual delay in their appointment time Answer incoming telephone calls using proper telephone etiquette and prioritize telephone encounters appropriately. Be familiar with forms necessary for patient appointments To include scanning, printing, assembling, and mailing patient packets Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments Monitor automated confirmation calls and update EMR Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. Perform other duties to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. Provide the highest quality care to our patients with a level of service that exceeds their expectations. Maintain a positive attitude and always treat our patients and each other with dignity and respect. Insist on honesty and integrity from each other and our business partners. Make teamwork a core component of our relationships between physicians, staff, and patients. Embrace change to better serve our patients. Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Education: High School diploma or equivalent required Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors Ability to work independently and accurately Excellent organizational and multitasking abilities Strong communication skills, both written and verbal Ability to work well in busy environment Proficient with Windows based computer applications Flexibility and willingness to work as a team member Accurate typing, transcribing, and data entry skills

    Read Less
  • Job DescriptionJob DescriptionSUMMARY: The Medical Assistant (MA) is r... Read More
    Job DescriptionJob Description

    SUMMARY:

    The Medical Assistant (MA) is responsible for assisting with comprehensive care management in outpatient settings, including both primary and specialty care, under the delegation of a licensed clinician. To ensure a strong emphasis on delivering patient- and family-centered care, this role involves a highly collaborative relationship with physicians, advanced practitioners, and other healthcare professionals.

    CORE RESPONSIBILITIES: Possesses the clinical competencies necessary to perform the essential tasks of a Medical Assistant (MA).

    Gathers and updates relevant patient information and vital signs in patient charts based on visit type.

    Completes clinical tasks as directed by licensed Clinician:

    Medication and/or vaccine administration

    Performs diagnostic screenings

    Accurately collects and prepares specimens for testing

    Sets up and assists with in-office clinical procedures

    Refills medications per protocol

    Completes patient clinical documents

    Maintains clinical equipment and supplies including rotation, stocking and cleaning.

    Documents accurately, appropriately and timely into patients’ chart.

    Performs administrative duties as assigned including patient outreach and scheduling.

    Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

    Completes mandatory educational requirements and maintains required certification.

    Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

    Perform other duties as assigned to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

    Provide the highest quality care to our patients with a level of service that exceeds their expectations.

    Maintain a positive attitude and always treat our patients and each other with dignity and respect.

    Insist on honesty and integrity from each other and our business partners.

    Make teamwork a core component of our relationships between physicians, staff, and patients.

    Embrace change to better serve our patients.

    Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

    Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Required education: Successful completion of an accredited Medical Assistant program

    Associate's degree program preferred

    Experience: 0+ years of experience

    Required license/Certifications:

    Current CMA or RMA certification preferred

    BLS required within 6 weeks of hire

    Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

    Ability to work effectively in a fast-paced environment and respond to rapidly changing, sometimes acute patient care needs

    Knowledge of OSHA standards and regulations

    Professional appearance and demeanor

    Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred

    EQUAL EMPLOYER OPPORTUNITY STATEMENT:

    InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

    Read Less
  • Job DescriptionJob DescriptionSUMMARY: This role will serve as the fir... Read More
    Job DescriptionJob Description

    SUMMARY: This role will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. Responsible for patient check in and check out, scheduling necessary follow up and ancillary appointments, payment collection, and maintaining accurate patient records.

    CORE RESPONSIBILITIES:

    Greet incoming patients using friendly, respectful communication Obtaining and documenting up to date demographic information for patients, including updated insurance information, license information, etc. Accept patient payments and document accordingly Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays Maintain accurate transaction batches on credit card machine; balance cash drawer Assist billing office with problem resolution as necessary Notify clinical staff that patient has arrived via the EMR Make patient aware of any unusual delay in their appointment time Answer incoming telephone calls using proper telephone etiquette and prioritize telephone encounters appropriately. Be familiar with forms necessary for patient appointments To include scanning, printing, assembling, and mailing patient packets Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments Monitor automated confirmation calls and update EMR Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. Perform other duties to support the mission, vision and values of InterMed.

    MISSION AND VALUES:

    Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. Provide the highest quality care to our patients with a level of service that exceeds their expectations. Maintain a positive attitude and always treat our patients and each other with dignity and respect. Insist on honesty and integrity from each other and our business partners. Make teamwork a core component of our relationships between physicians, staff, and patients. Embrace change to better serve our patients. Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. Have fun as we carry out our mission to serve.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Education: High School diploma or equivalent required Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors Ability to work independently and accurately Excellent organizational and multitasking abilities Strong communication skills, both written and verbal Ability to work well in busy environment Proficient with Windows based computer applications Flexibility and willingness to work as a team member Accurate typing, transcribing, and data entry skills

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany