Summary
Summary
The primary responsibility of the Warehouse Delivery Driver is to ensure all the proper materials have been packed, loaded, unloaded, and delivered safely.
Essential Functions
Ensure proper materials, items, and equipment have been packed and loaded onto the vehicle for delivery.Properly load materials onto the vehicle with a forklift, hand truck or other tools provided in a safe manner to ensure they are not damaged during the loading, transport and unloading process.Deliver all materials, equipment and products to the job site as assigned.Inspect vehicles before each use.Maintain exterior and interior cleanliness of Company vehicles.Return unused product and materials from work sites(s) and return to vendor for credit on company account.Retrieve original invoice from AP Technician and provide to vendor.Complete all required documents, complete vehicle inspections, obtain signatures, and submit as required.Practice proper safety protocols and utilize proper safety equipment Any other field duties as assignedSkills & Qualifications
A valid driver’s license and clean driving record required to operate a 20' box truck.Must be able to work safely in outdoor environments and extreme climate conditions, including Arizona’s high heat, while following heat-safety practices.Required ability to be able to lift 50-100 lbs.Ability to effectively present information and respond to questions from; groups of managers, clients, customers, and the general public Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers at unloading sites. Excellent written and verbal communication skills Ability to proactively identify, analyze, address and resolve problem areas, conflicts and issues with strong decision-making skills. Organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process Working knowledge of internet, inventory, project management, spreadsheets, word process software and order processing systems Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers. Read LessThe Project Coordinator is the company liaison between the customer and the installation workforce to ensure a seamless installation experience. This position interfaces with installers, clients, service providers, Crew2 personnel, and the customer that experiences the installation on a daily basis.
Essential Functions
Customer ExperienceEnsures that daily installations are coordinated on a timely basis and actively managed; this includes:Connecting with customers to discuss installation timeframes and manage expectationsResponding to incoming customer callsFollowing up with customers once work is completed to ensure complete satisfactionServes as a primary contact and problem solver for customers when issues ariseStrives for excellence in customer contact; ensures that communication with customers is completed on a priority basis and that all correspondence is customer-focused and well documentedEnsures excellence in service; aware of customer satisfaction (VOC and cycle time) success metrics the impact that this role has on associated outcomesInteraction with InstallersEnsures that daily installations are coordinated on a timely basis and actively managed; this includes:Dispatching work orders to service providersConnecting with customers to manage expectations and ensure preparednessEnsuring that work is completed and customer is completely satisfiedCreates and maintains an environment that engages Service Providers in the quest for excellence, thereby, retaining and attracting other subcontractorsFacilitates problem-solving and issue resolution with installers in a manner that is timely, responsive, and respectfulEnsures that providers are paid on a timely and accurate basisProduction Team PartnershipParticipates in and supports the Production Team in a way that allows people to be their bestCollaborates with team members to provide excellent customer service and create an environment that sets Crew2 apart
Job Requirements
Personal leadership; ability to function autonomously while influencing business and interpersonal outcomesExcellent communication skills – verbal and writtenStrong interpersonal skills; ability to connect with a variety of people in ways that create positive outcomesCustomer-focused; continuously seeks excellence and understands how to create itKnowledge of Crew2’s programs and servicesBuilding trades experienceStrong problem-solving experience and skillCreative and resourcefulAble to manage multiple, sometimes conflicting demands Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers. Read LessThe Project Coordinator is the company liaison between the customer and the installation workforce to ensure a seamless installation experience. This position interfaces with installers, clients, service providers, Crew2 personnel, and the customer that experiences the installation on a daily basis.
Essential Functions
Customer ExperienceEnsures that daily installations are coordinated on a timely basis and actively managed; this includes:Connecting with customers to discuss installation timeframes and manage expectationsResponding to incoming customer callsFollowing up with customers once work is completed to ensure complete satisfactionServes as a primary contact and problem solver for customers when issues ariseStrives for excellence in customer contact; ensures that communication with customers is completed on a priority basis and that all correspondence is customer-focused and well documentedEnsures excellence in service; aware of customer satisfaction (VOC and cycle time) success metrics the impact that this role has on associated outcomesInteraction with InstallersEnsures that daily installations are coordinated on a timely basis and actively managed; this includes:Dispatching work orders to service providersConnecting with customers to manage expectations and ensure preparednessEnsuring that work is completed and customer is completely satisfiedCreates and maintains an environment that engages Service Providers in the quest for excellence, thereby, retaining and attracting other subcontractorsFacilitates problem-solving and issue resolution with installers in a manner that is timely, responsive, and respectfulEnsures that providers are paid on a timely and accurate basisProduction Team PartnershipParticipates in and supports the Production Team in a way that allows people to be their bestCollaborates with team members to provide excellent customer service and create an environment that sets Crew2 apart
Job Requirements
Personal leadership; ability to function autonomously while influencing business and interpersonal outcomesExcellent communication skills – verbal and writtenStrong interpersonal skills; ability to connect with a variety of people in ways that create positive outcomesCustomer-focused; continuously seeks excellence and understands how to create itKnowledge of Crew2’s programs and servicesBuilding trades experienceStrong problem-solving experience and skillCreative and resourcefulAble to manage multiple, sometimes conflicting demands Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers. Read LessInterior Logic Group (ILG) is in the interior finishes industry and provides installation services to homebuilders, multifamily owners, and big box retailers across the country. Interior Logic Group is the largest nationwide provider of outsourced design centers to homebuilders. ILG has over 4,300 employees, 225 locations, and a presence in 42 of the top 50 homebuilding markets in the U.S. ILG supplies and installs the following to the residential and commercial builder trades: Flooring, Cabinetry, Countertops, Window coverings.
Overview
The primary responsibility of the Warehouse Driver is to ensure all the proper materials have been packed, loaded, and delivered safely.
Responsibilities
Ensure proper materials, items, and equipment have been packed and loaded onto the vehicle for deliveryProperly load materials onto the vehicle in a safe manner to insure they are not damaged during the loading, transport and unloading processDeliver all materials, equipment and products to job as assignedInspect vehicles before each useMaintain exterior and interior cleanliness of Company vehiclesReturn unused product and materials from work sites(s) and return to vendor for credit on company accountRetrieve original invoice from AP Technician and provide to vendorComplete all required documents, complete vehicle inspections, obtain signatures, and submit as requiredPractice proper safety protocols and utilize proper safety equipmentAny other field duties as assignedQualifications
A valid driver’s license and clean driving record are requiredAbility to effectively present information and respond to questions from groups of manager, clients, customers and the general publicInterpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workersExcellent written and verbal communication skillsAbility to proactively identify, analyze, address and resolve problem areas, conflicts and issues; strong decision making skillsOrganizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production processWorking knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systemsWe are an EEO Employer and we do not discriminate on the basis of race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status or veteran status
Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers. Read LessThe Project Coordinator is the company liaison between the customer and the installation workforce to ensure a seamless installation experience. This position interfaces with installers, clients, service providers, Crew2 personnel, and the customer that experiences the installation on a daily basis.
Responsibilities:
Customer Experience Ensures that daily installations are coordinated on a timely basis and actively managed; this includes: Connecting with customers to discuss installation timeframes and manage expectations Responding to incoming customer calls Following up with customers once work is completed to ensure complete satisfaction Serves as a primary contact and problem solver for customers when issues arise Strives for excellence in customer contact; ensures that communication with customers is completed on a priority basis and that all correspondence is customer-focused and well documented Ensures excellence in service; aware of customer satisfaction (VOC and cycle time) success metrics the impact that this role has on associated outcomes Interaction with Installers Ensures that daily installations are coordinated on a timely basis and actively managed; this includes: Dispatching work orders to service providers Connecting with customers to manage expectations and ensure preparedness Ensuring that work is completed and customer is completely satisfied Creates and maintains an environment that engages Service Providers in the quest for excellence, thereby, retaining and attracting other subcontractors Facilitates problem-solving and issue resolution with installers in a manner that is timely, responsive, and respectful Ensures that providers are paid on a timely and accurate basis Production Team Partnership Participates in and supports the Production Team in a way that allows people to be their best Collaborates with team members to provide excellent customer service and create an environment that sets Crew2 apartJob Requirements:
Personal leadership; ability to function autonomously while influencing business and interpersonal outcomes Excellent communication skills – verbal and written Strong interpersonal skills; ability to connect with a variety of people in ways that create positive outcomes Customer-focused; continuously seeks excellence and understands how to create it Knowledge of Crew2’s programs and services Building trades experience Strong problem-solving experience and skill Creative and resourceful Able to manage multiple, sometimes conflicting demands Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers. Read Less