At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
WHAT YOU WILL DO:
In the Residential Behavioral Aide role, you’ll be responsible for providing a basic level of general behavioral and mental healthcare to patients discharged from Veterans Affairs (VA) Medical Center, Managed Health Plans, Palomar Hospital, Tri-City Hospital, and other residential and non-residential settings to achieve a more adaptive level of physical, psychological and social functioning while in the program. The RBHA works under the supervision of clinical and program staff to help clients stabilize, adhere to treatment plans, and move toward greater independence and wellness.
Ensures clients receive basic physical and mental health services in accordance to their interdisciplinary plan of care under the general guidance and supervision of nursing, clinical staff and other qualified personnel to patients with acute or chronic psychiatric and/or substance abuse disordersObserves, documents and reports clients' physical conditions, behavior and responses to treatment or any significant changes to supervisor and other appropriate team membersAssists with client admissions, transfers, coordination of services and dischargesProvides support in therapeutic activities and interventions that are within the scope of the staff member’s role, education, knowledge, and as permitted by the policies and procedures of the Recuperative Care ProgramUtilizes behavioral and physical health skills to prevent injury to clients and others to provide a safe and therapeutic environment Responds appropriately to crisis situations including but not limited to de-escalation, basic safety/risk assessment following safety protocols and proceduresEnsure the overall safety and well-being of clients adhering to program protocols and modeling program protocols Keeps hallways and common areas clean and clear of debris, wheelchairs, etc.Ensures facilities are maintained in clean and orderly fashion in the absence of janitorial services including but not limited to sweeping, mopping, sanitizing etc.Assists in cleaning and preparation of bed/room for new admissions or at the time of client exit as neededOrients new clients to their room and facility upon program admission and as needed upon intake.Assists clients with making necessary appointments and support with scheduling transportation necessary according to program policy and proceduresAccompanies clients to appointments for support under guidance of qualified personnel as neededSupports transportation specialist with vehicle readiness, transportation calendar, transportation logs and appropriate driving protocols as needed.Escalates operational concerns, safety issues, and client-related needs to supervisory staff in a timely and consistent mannerMay be asked to represent the aide team in interdisciplinary care meetings or quality improvement effortsEnsures the confidentiality of client information and recordsParticipates in all staff meetings and assigned or required trainingsPerform additional duties as assignedRequirements:Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to establish and maintain professional boundaries with clientsWorking knowledge and skills in mental health, co-occurring disorders, substance abuse treatment models, and crisis interventionAbility to react calmly and professionally to emergency situationsAbility to identify problems, and research and recommend resolutionsKnowledge of community and social service agenciesKnowledge of adult developmentMust have excellent written and verbal communication skillMust be highly organized and demonstrate attention to detailDemonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraintsDemonstrated experience working with a collaborative teamWorking knowledge of MS Office (Word, Excel, and Outlook)Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organizationWork with a spirit of teamwork, cooperation and a sense of urgencyMaintain a high degree of confidentiality over all matters in the course of business operations, including client and employee informationAbility to multi-task in an efficient, thorough, and prioritized mannerAbility to work quickly, accurately and independentlyWORKING CONDITIONS / PHYSICAL REQUIREMENTS
Must be able to perform work in an office settingMay be subjected to adverse conditions, including contact from hostile peoplePotential exposure to contagious diseases, hazardous chemicals, and other hazardous fluids Must have the physical ability to sit for long periods of time, stand, walk, bend, and kneel on a frequent basisOccasionally lifts, carries and balances objects weighing up to 30 poundsPulls and pushes such objects as file drawers, computers and similar office equipment and suppliesPrioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinkingOccasionally is required to perform the safe operation of office equipment and machines, and recognize and abate safety hazards within the workplaceThe noise level in the work environment is usually low.Location: On-Site/Escondido
Hourly Rate: $21-$22
Shifts:
EMPLOYMENT BENEFITS·
Paid Time OffPaid Holidays – 13 scheduledFlexible Work SchedulesMedical, Dental, and Vision InsuranceAD&D / Group Life InsuranceFlexible Spending Accounts – Medical and Dependent CareMatched 401(k) Retirement Plan· Early Release Days!Work Anniversary BonusesTuition Reimbursement and Public Service Loan Forgiveness EligibilityEmployee Assistance Plan (EAP)Home Ownership Assistance ProgramCasual Work EnvironmentProfessional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
