Urgent Surgery Associates (URSA) - a subsidiary of Integrative Emergency Services, LLC (“IES”) - is seeking a Clinic Network Operations Manager who will be responsible for the day-to-day performance, consistency, and effectiveness of surgical practice operations across the division. This role balances hands-on operational management with enterprise alignment, ensuring clinics delivery high-quality, compliant, and patient-centered care, productivity, and growth objectives. This Manager will partner closely with clinical leaders, surgeons, and executive leadership to ensure operational workflows are efficient, standardized, and continuously evaluated to proactively identify issues and help each practice run its best. This role requires local travel, primarily within the DFW metroplex.
ESSENTIAL DUTIES AND RESPONSIBILITIES The responsibilities listed here represent the majority of the role but are not all-inclusive; other duties may be assigned.
Provide day-to-day oversight of clinic and surgical practice operations, aligning daily execution with organizational goals, growth strategy, quality standards and clinical integration.Actively manage operational performance across all clinic locations, addressing workflow gaps, and service issues. Build strong relationships with stakeholders, clinical leaders, client surgeons, and clinic staff. Manage and coordinate operational functions across departments to ensure seamless collaboration between clinics and intradepartmental teams. Assist with implementation of process improvements to address operational inefficiencies, communication gaps, and delays.Prepare, refine, maintain and execute standardized surgical clinic workflows, processes, policies and procedures. Independently manage meeting coordination and agendas to support surgeons and clinic operations. Align clinic operational capacity with marketing initiatives and new service launches.Collaborate with department leadership to ensure operation teams are prepared to support marketing campaigns, increased demand, and new service launches.Oversee the process for network provider compliance training, onboarding, acknowledgement of policies and standard operation procedures in alignment with network compliance standards. Oversee EMR implementation and optimization with high-level engagement to ensure workflow tools, standardization and timelines align with the network objectives.Manage the day-to-day use, optimization, and adoption of clinical technology platforms, including EMR, scheduling systems, patient engagement tools, and operational reporting.Ensure merchant compliance requirements are routinely monitored and updated. Ensure administrative activities comply with organizational policies and applicable healthcare regulations, including HIPAA and internal compliance standards.Actively manage collaboration between department revenue cycle managers, external client partners, and RCM vendors to ensure adequate and timely support related to billing processes is delivered. Coordinate required provider and staff training related to standardized operational workflows, policies and procedures. Manage the collection and review process of provider credentialing information to ensure readiness for payer enrollment and onboarding. Manage the processes for new facility startups. Lead the orientation and onboarding process for clinical staff. Facilitate clear, timely, and professional communication between departments, leadership, and external partners as needed.Partner with IT and operational teams to address system access, EMR systems user support, and workflow alignment issues.QUALIFICATIONS
Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In-depth understanding of clinic operations, healthcare regulations, and industry best practices.Superior customer service, communication, and presentation skills for engaging executive leadership, physicians, and cross-functional teams.Ability to lead, foster collaboration, and manage change in a dynamic healthcare environment.Ability to prioritize initiatives, allocate resources, and manage multiple projects at an enterprise level using judgment, discretion, and problem-solving abilitiesAbility to partner with IT and operational teams to address system access, EMR systems user support, and workflow alignment issues.Ability to develop and implement strategies that align with organizational goals and regulatory requirements.Strong organizational and time-management skills with high attention to detail.Education / Experience:
Required:
High school diploma or equivalentMinimum 5 years of experience in healthcare operations Hands-on experience with eClinicalWorks (eCW). Demonstrated experience working across multiple departments to coordinate workflows and operations requirements. Working knowledge of how clinic operations and processes impact financial performance. Proficient in Microsoft Office SuiteValid Drivers LicensePreferred:
Bachelor’s degree in healthcare administration, Business Administration or related field. Experience in surgical specialty operations EMR implementation experiencePHYSICAL DEMANDS:
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focusWhile performing the duties of this job, the employee is regularly required to talk and hearFrequently required to stand, walk, sit, use hands to feel, and reach with hands and arms.Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding)WORK ENVIRONMENT:
Corporate and Clinic environments May visit hospital locations and vendorsThe noise level in the work environment is usually low
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
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Read LessIntegrative Emergency Services, LLC (“IES”) is seeking a Coding Specialist with emphasis on surgical services. The Coding Specialist is responsible for accurate professional fee coding and documentation review for assigned surgical service lines (URSA/NTCC/TSN). This role evaluates medical records to ensure proper CPT, HCPCS Level II, and ICD-10-CM code assignment in accordance with payer guidelines and regulatory standards. The Coding Specialist supports documentation integrity, identifies coding compliance risks (including undercoding, overcoding, and unbundling), and contributes to clean claim submission and optimal reimbursement through coding analysis, audits, and special projects Work will be based in a Hybrid format at the corporate office in North Dallas, TX, 75244.
IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care.
ESSENTIAL DUTIES AND RESPONSIBILITIES The responsibilities listed here represent the majority of the role but are not all-inclusive; other duties may be assigned.
Accurately assign CPT, ICD-10-CM, and HCPCS Level II codes for professional surgical services based on thorough medical record review.Evaluate medical records for proper code assignment, completeness, accuracy, and support of medical necessity.Ensure coding compliance with CMS, commercial payer, and regulatory guidelines.Identify and address undercoding, overcoding, modifier misuse, and unbundling issues.Apply appropriate modifiers and ensure correct provider, place of service, and payer selection.Conduct claim review to support clean claim submission and reduce denials.Audit coding accuracy through ad hoc reports, focused reviews, and special projects.Analyze coding-related denials and recommend corrective actions.Review payer policies and stay current on annual coding updates and regulatory changes.Collaborate with providers and operational leadership to clarify documentation and improve coding specificity.Maintain productivity and quality benchmarks established by the department.Serve as a subject matter resource for surgical coding guidance within assigned service lines.QUALIFICATIONS
Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High-level knowledge of general surgery-related medical terminology, anatomy, and pathophysiology.Strong understanding of CPT procedure coding, HCPCS Level II procedure and supply codes, and ICD-10-CM diagnosis coding.Knowledge of coding in surgical practices, ambulatory surgery centers, and hospital settings.Ability to evaluate documentation for medical necessity and coding compliance.Strong understanding of National Correct Coding Initiative (NCCI) edits and bundling guidelines.Ability to audit reports, conduct focused reviews, and participate in special projects.Advanced analytical and problem-solving skills.High attention to detail and accuracy.Proficiency with EHR systems, practice management systems, and claim scrubber tools.Strong written and verbal communication skills.Ability to manage multiple priorities and meet deadlines.Proficiency in Microsoft Office applications.Ability to maintain confidentiality and exercise professional discretion.Education / Experience: Include minimum education, technical training, and/or experience preferred to perform the job.
Required:
High school diploma or equivalent.Minimum five (5) years of professional medical coding experience.Strong surgical coding experience required.Active coding certification through: American Academy of Professional Coders (AAPC) (ie. CPC), or American Health Information Management Association (AHIMA) (ie. CCS-P).Preferred:
Certified Professional Medical Auditor (CPMA) through AAPC.Experience conducting internal coding audits.Experience with CMS Part B and commercial payer reimbursement methodologies.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focusWhile performing the duties of this job, the employee is regularly required to talk and hearFrequently required to stand, walk, sit, use hands to feel, and reach with hands and arms. Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding)WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
Office environment, Hybrid schedule after initial training period 4835 Lyndon B Johnson Fwy, Dallas, TX 75244Monday/Friday remoteTuesday-Thursday in office 8am-5pm The noise level in the work environment is usually lowTRAVEL:
Some travel, including overnight and local, may be required as business needs dictate.ADA & Reasonable Accommodation Statement:
IES is committed to providing equal employment opportunities to qualified individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. If you require accommodation during the application or employment process, please contact humanresources@ies.healthcare.
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
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Read LessIntegrative Emergency Services, LLC ("IES") is looking for a Paralegal Contracts Manager. This role is responsible for the leadership, operational oversight, and hands-on execution of the contracting function, including management of the contracting team and a broad, high-volume portfolio of agreements. The focus of this role is to oversee and manage the performance of the contracting function, including leading the contracting team, with handling a high-volume and complex portfolio of agreements. This role serves as both a working leader and subject matter expert, directly handling complex contracting work while overseeing workflows, priorities, quality, and operational effectiveness across the function. Work location will be at the corporate office at 4835 LBJ Fwy, Dallas, TX, 75244.
As an integrated vendor and partner to health systems, IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, client providers, and physicians in pursuit of the highest quality healthcare.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The responsibilities listed here represent the majority of the role but are not all-inclusive; other duties may be assigned.
QUALIFICATIONS
Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Education / Experience: Include minimum education, technical training, and/or experience preferred to perform the job.
Required:
Minimum 4 years of progressive experience in contract management, contract drafting, paralegal, or related roles, with demonstrated ownership of complex, high-volume contracting environments.Paralegal experience required, with demonstrated experience drafting, reviewing, and managing contracts and legal documents.Preferred:
Prior healthcare contracting experienceParalegal certification (ABA-approved program or equivalent).Bachelor’s degree in business, healthcare administration, legal studies, or a related field.Experience supporting or leading elements of a contracting function, including process improvement, templates, or contract lifecycle management tools Experience supporting or leading elements of a contracting function, including process improvement, templates, or contract lifecycle management toolsPHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focusWhile performing the duties of this job, the employee is regularly required to talk and hearFrequently required to stand, walk, sit, use hands to feel, and reach with hands and arms.Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding)WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This position operates in a professional office setting where the noise level is typically low to moderate and may vary based on work setting and business needs.Work may include interaction with internal stakeholders, hospital partners, and external vendors, including occasional onsite presence at hospital or office locations as neededLocation: 4835 LBJ Fwy, Dallas, TX, 75244 - Suite #900
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
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