Integrative Emergency Services, LLC ("IES") is looking for a Provider Credentialing Coordinator to work directly with health care Providers, facility Medical Staff Offices (MSOs), and Credentials Verification Organizations (CVOs) to ensure providers secure and maintain privileges to work at assigned medical facilities. Will be working in a hybrid capacity at the corporate office in North Dallas, TX, 75244.
IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Manage assigned book of business throughout the initial and reappointment processPrepare provider credentialing files for required ACOs (Accountable Care Organizations). Create credentialing files and enters all pertinent credentialing information received from the provider's initial and reappointment application. Upload supporting documents to the document vault in the company database.Coordinate file reviews for accuracy and prepares discrepancies for quality review and approval. Research and obtain verification of clinicians' medical experience, professional references, state licensure, DEA registration, DPS credentials, and other required documentation.Coordinate with facility, centralized verification services, medical staff, and clinicians to complete privileging process, including any additional documentation, references, and applications using consistent follow-up as necessary.Facilitate the State required collaborative agreement and APP supervision process.Provide routine status updates for each assigned book of business in the system dashboardMaintain company database with current documentation, licensure and updated demographics.Maintain accurate site rosters with current privileged providers at all times.Ensure providers maintain all current licensure and certifications to remain active at hospitals. Collaborate with multiple teams and departments across organizations to impact outcomesBuild strong relationships with clients, providers, and Medical Staff OfficesSupport and lead hospital credentialing efforts for new clientsAdhere to all company policies and procedures.QUALIFICATIONS
Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent interpersonal, organizational, and verbal/written communication skills Result and detail oriented with ability to drive assigned task to closure in a fast-paced environment.Ability to manage multiple prioritiesStrong customer service orientationAbility to use discretion appropriately and maintain confidentialityHigh levels of proficiency with MS Office applications including ExcelFamiliarity with databasesAbility to read, write and speak English proficientlyEducation / Experience: Include minimum education, technical training, and/or experience preferred to perform the job.
Required:
High school diploma or equivalent experienceMinimum 1 year of credentialing experienceThorough understanding of the provider privileging processPreferred:
2-4(+) Years of Provider Credentialing experience ideally in hospital settings Bachelor’s degreePHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focusWhile performing the duties of this job, the employee is regularly required to talk and hearFrequently required to stand, walk, sit, use hands to feel, and reach with hands and armsPossess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding)WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment - 4835 Lyndon B Johnson Fwy #900, Dallas, TX 75244This is a hybrid role with a strong emphasis on onsite presence and communication. Regular attendance at the office is essential to support work initiatives and respond to in-person requests. Standard business hours apply, with flexibility as needed to accommodate early mornings, evenings, or occasional weekend projects and meetings. The noise level in the work environment is typically low.
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
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Read LessIntegrative Emergency Services, LLC ("IES") is looking for a Credentialing Risk & Compliance Specialist. As an integrated vendor and partner to health systems, the focus of this role is to proactively identify, prioritize, and resolve credentialing-related risks that may impact provider scheduling, regulatory compliance, and client relationships. Will be responsible for providing forward-looking analysis of expirables, licensure, and privileging requirements to ensure providers are cleared to work scheduled shifts. Role will be Hybrid format 3 days in office at 4835 LBJ Fwy, Dallas, TX, 75244.
IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, client providers, and physicians in pursuit of the highest quality healthcare.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The responsibilities listed here represent the majority of the role but are not all-inclusive; other duties may be assigned.
QUALIFICATIONS
Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Ability to assess, prioritize, and mitigate credentialing-related risk by analyzing expirables, provider schedules, and downstream operational impact Ability to exercise independent judgment and decision-making in determining appropriate actions, escalation paths, and resolution strategies Strong analytical skills, including the ability to interpret reporting/data and translate findings into actionable next steps Ability to take ownership of issues end-to-end, driving resolution across multiple stakeholders and ensuring no gaps remain Advanced organizational and prioritization skills in a fast-paced, high-risk environment with competing deadlines Ability to influence and coordinate across cross-functional teams without direct authority Working knowledge of provider credentialing processes, including licensure, certifications, privileging, and expirables Strong communication skills, with the ability to clearly articulate risk, status, and expectations to stakeholders Ability to identify system-level issues vs. individual performance concerns and recommend appropriate solutions Proficiency in navigating systems and reporting tools (e.g., credentialing platforms, Excel) to support analysis and trackingEducation / Experience: Include minimum education, technical training, and/or experience preferred to perform the job.
Required:
HS Diploma or GED equivalent2+ years of experience in provider credentialing, healthcare operations, or related fieldExperience working with credentialing data, reporting, or systemsDemonstrated ability to manage high-risk, time-sensitive workPreferred:
Bachelors Degree in Healthcare Management, Business, or a related fieldExperience in hospital, MSO, or physician services environment Experience working cross-functionally in a shared services environmentPHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focusWhile performing the duties of this job, the employee is regularly required to talk and hearFrequently required to stand, walk, sit, use hands to feel, and reach with hands and arms.Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding)WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This is a hybrid role with a strong emphasis on onsite presence and communication. Typical in-office days are Tuesday-Thursday and can vary base don business needsRegular attendance at the office is essential to support work initiatives and respond to in-person requests.Standard business hours apply, with flexibility as needed to accommodate early mornings, evenings, or occasional weekend projects and meetings.Location: 4835 LBJ Fwy, Dallas, TX, 75244 - Suite #900ADA & Reasonable Accommodation Statement:
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
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