We are seeking a Quality Specialist!
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The Quality Specialist plays a key role in supporting the development, implementation, and evaluation of quality improvement initiatives across the organization. This individual will work collaboratively with clinical, operational, and administrative staff to monitor and improve performance metrics, ensure compliance with accrediting and regulatory bodies (e.g., CARF, Medicaid/Medicare), and promotes a culture of continuous improvement in healthcare delivery.
The pay range for this position is $57,417.82 - $69,992.00 annually based on experience.
Essential Functions:Collect, analyze, and report data related to quality indicators, outcome measures, and client satisfaction surveys.Assist in the preparation of internal and external audits, including documentation review, chart audits, and regulatory surveys.Support compliance with accreditation and licensing standards (e.g., CARF, state Medicaid agency, MCOs, etc.).Support quality improvement projects, including Plan-Do-Study-Act (PDSA) cycles and root cause analyses.Implement quality improvement efforts in the OhioRISE program, ensuring compliance with policies and contractual obligations.Monitor and track corrective action plans (CAPs) and follow up on identified areas of improvement.Assist in developing and updating quality-related policies, procedures, training materials, and documentation tools.Participate in and help coordinate quality committee meetings, including agenda preparation, minutes, and follow-up activities.Develop dashboards and visualizations for internal reporting to track progress on quality and compliance benchmarks.Collaborate with clinical teams to ensure documentation and service delivery meet payer and regulatory requirements.All other duties as assignedMinimum Requirements:A bachelor’s degree in public health, Health Administration, Psychology, Social Work, Nursing, or a related field is required.Master’s degree in healthcare administration, Public Health, Social Work, or related field preferred.At least 2 years of experience in a healthcare or behavioral health quality improvement setting is required.Experience with quality improvement methodologies (e.g., Lean, Six Sigma, PDSA) is required.Experience using electronic health records (EHRs) and quality reporting tools is required.Experience with regulatory and accreditation requirements (CARF, Medicaid, Medicare, HIPAA, etc.) is required.2 years of experience in data analysis platforms required.Strong analytical and critical thinking skills are required.Excellent written and verbal communication skills are required.Demonstrated ability to work collaboratively with interdisciplinary teams is required.Must be able to operate in an Internet-based, automated office environment is required.Knowledge of behavioral health service delivery systems and payers is preferred.A certificate in healthcare quality (e.g., CPHQ, Lean Six Sigma) is preferred.Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.
Benefits include:
MedicalDentalVisionShort-term DisabilityLong-term Disability401K w/ Employer MatchEmployee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.To learn more about our organization: https://ISBH.org/
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Read LessWe are seeking a Groundworks Team Lead!
Vinton County, OH
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.
ISBH Groundworks is a sole-member subsidiary of ISBH and is committed to an integrated mission that includes affordable housing, behavioral healthcare, and community development.
Groundwork Residences is a Level II Recovery Housing program owned and operated by Integrated Services for Behavioral Health and certified by Ohio Recovery Housing. Groundworks provides safe, stable housing for women in recovery from substance use and their children.
The salary range for this position is $21.82-$25.56 an hour based on experience.
Essential Functions:
Coordinates activities for staff through various methods, including but not limited to team meetings and regular communications.Evaluates the performance of staff members and recommends appropriate action to the manager.Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.Responsible for implementation and oversight of organizational policies, procedures, and/or processes.Trains new employees in areas such as organizational policy, procedures, accreditation, and governmental regulations.conducts record reviews, assists in, or maintains the data collection system.Implement a quality assurance plan.Liaison with other agencies and monitor contracts, as well as ongoing program development.Conduct team meetings and planning groups, and provide daily support and crisis management.Coordinate with the supervisor to build a childcare schedule weekly.Provides expert support in the recovery home at key times to manage the group living dynamic.Provides recovery support education to direct reports.Encourages and coordinates resident engagement in recovery activities, community activities, and volunteer opportunities.Oversee the utilization review and quality assurance activities of direct reports.Oversee the completion of Childcare-related documentation and forms as assigned.Maintains First-Aid and CPR certification.Coordinates support-meeting attendance and case management.Assists residents with basic life skills development (planning, paying bills, making appointments, coordinating with CBHW, structuring time, etc.).Assists residents with building a support system and recovery plan by providing direct accountability, advocacy, and support when needed. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.Meets billing productivity requirements of 6 hours in a work week established by Integrated Services for Behavioral Health.Other duties as assigned and as needed.Minimum Requirements:
High School Diploma or GED required.3+ years' experience in a Behavioral Health or Substance Use field is required. Previous supervisory experience preferred Ohio Peer Recovery Support Certification preferredLived experience with Substance Use or Behavioral Health preferredDemonstrated a high degree of cultural awareness.Experience with multi-need individuals and families.Broad knowledge of community service systems.Willing to vary work hours significantly to create a flexible schedule to adjust seasonally according to resident/child needs.Licensed and able to operate a motor vehicle with an appropriate level of insurance coverage.Willing to participate in and lead cross-systems team-building activities.Able to effectively communicate through verbal/written expression.Must be able to operate in an Internet-based, automated office environment.Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.
Benefits include:
MedicalDentalVisionShort-term DisabilityLong-term Disability401K w/ Employer MatchEmployee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.To learn more about our organization: https://ISBH.org
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Read LessIntegrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.
Groundwork Residences is a Level II Recovery Housing program owned and operated by Integrated Services for Behavioral Health and certified by Ohio Recovery Housing. Groundwork provides safe, stable housing for women in recovery from substance use and their children.
The pay range for this position is $19.00 - $22.26 per hour based on experience, education, and/or licensure.
Essential Functions: PEER CBHW
Provides support in the recovery home at key times to manage the group living dynamic.
Provides recovery support education via modeling and direct peer support.
Helps coordinate support-meeting attendance and case management.
Encourages and coordinates resident engagement in recovery activities, community activities and volunteer opportunities.
Assists residents with basic life skills development (planning, paying bills, making appointments, coordinating with CBHW, structuring time, etc.).
Assists with acquiring supportive pieces to overarching Community Behavioral Health goals as outlined in ICP (maintaining basic needs/benefits, coordinating children's care and appointments, searching for employment, managing important documents such as housing verifications, identifying documents, etc..).
Assists residents with building a support system and recovery plan by providing direct accountability, advocacy, and support.
Carries out utilization review and quality assurance activities as directed.Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.Meets billing productivity requirements established by Integrated Services for Behavioral Health.Other duties as assigned.Essential Functions: In-Home Childcare Aide
Provides childcare support to residents living in Groundwork Recovery Housing.Coordinates with residents and supervisor to build a childcare schedule weekly.Completes Childcare-related documentation and forms as assigned.Provides childcare support for appointments, groups, and employment.Prioritizes childcare needs for residents and supplements schedule/hours with billable services for residents and children.Maintains First-Aid and CPR certificationMinimum Requirements:
High School Diploma or GED required.3+ years' experience in a Behavioral Health or Substance Use field preferredOhio Peer Recovery Support Certification preferredLived experience with Substance Use or Behavioral Health preferredDemonstrated a high degree of cultural awareness.Experience with multi-need individuals and families.Broad knowledge of community service systems.Willing to vary work hours significantly to create a flexible schedule to adjust seasonally according to resident/child needs.Licensed and able to operate a motor vehicle with an appropriate level of insurance coverage.Willing to participate in and lead cross-systems team-building activities.Able to effectively communicate through verbal/written expression.Must be able to operate in an Internet-based, automated office environment.Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.
Benefits include:
MedicalDentalVisionShort-term DisabilityLong-term Disability401K w/ Employer MatchEmployee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.To learn more about our organization: https://ISBH.org/
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Read Less