Bilingual Customer Service Representative
At our client, a mission-driven healthcare solutions organization focused on improving patient access and care outcomes, you will join a team committed to delivering compassionate, high-quality service. As a Bilingual Customer Service Representative - Spanish, you will manage inbound communications with patients and providers, coordinate medical supply services, and ensure accurate documentation, all while supporting a seamless, positive customer experience.
Why You'll Love Working for Our Client
Our client recognizes the value of your contributions and is committed to supporting your professional and personal success through competitive compensation and a comprehensive benefits package.
Competitive annual salary, based on experience Comprehensive health coverage, including medical, dental, and vision insurance 401(k) retirement plan with employer matching Life and disability insurance for added financial protection Health savings and flexible spending accounts to support your financial well-being Paid time off and flexible scheduling options to promote work-life balanceOur client fosters a purpose-driven, collaborative environment where employees are empowered to make an impact. Their culture is rooted in innovation, accountability, and compassion-encouraging individuals to contribute ideas, grow professionally, and deliver exceptional service. Team members are supported through ongoing learning opportunities and cross-functional collaboration, creating a workplace where continuous improvement and meaningful contributions are valued.
To be successful, you should have:
Bilingual in Spanish and English is a MUST.High school diploma or GED with 6+ months of healthcare customer service or call center experience; prior medical intake or patient support experience preferred; no licensure requiredProficient with computer systems, including Microsoft Office (Outlook, Teams), data entry platforms, and the ability to navigate EHR/CRM software in a fast-paced environmentDemonstrated ability to type 30-35+ WPM, manage time effectively, and work independentlyYour responsibilities as the Bilingual Customer Service Representative will include:
Handle high-volume inbound call center interactions with patients, providers, and referral sources regarding medical equipment orders, delivery coordination, and service updatesComplete patient intake, verify insurance coverage, and accurately enter data into electronic health records (EHR) and CRM systemsResolve customer service inquiries and complaints, utilizing de-escalation techniques and coordinating with cross-functional healthcare teamsSchedule deliveries, pickups, and service adjustments while maintaining accurate account records and documentation complianceMeet call center performance metrics (KPIs), maintain productivity standards, and participate in ongoing training and quality assurance programsAbout Our Client
Our client is a forward-thinking healthcare solutions organization dedicated to improving patient access and outcomes through innovative services and compassionate support. With a focus on simplifying complex care processes and enhancing the patient experience, they partner with providers and communities to deliver reliable, high-quality solutions that make a meaningful difference in everyday lives.
Step Into a Role That Makes a Difference
If you're passionate about delivering exceptional service and thrive in a dynamic, patient-focused environment, this is your opportunity to shine. Apply today and become a key part of a team dedicated to improving lives, one interaction at a time.
Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
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Senior Electrical Engineer
Ready to power up your career with a team that thrives on innovation and handson engineering excellence? At Minot Enterprises, we're searching for a seasoned Senior Electrical Engineer to lead the design, analysis, and specification of missioncritical power distribution systems for complex industrial facilities. If you're passionate about solving realworld electrical challenges, especially around mediumvoltage equipment, protective relaying, and lowvoltage switchgear, and you bring deep NEC knowledge coupled with SKM Power*Tools expertise, this is your opportunity to make a measurable impact on projects that matter.
Best-in-Class Benefits and Culture:
At Minot Enterprises, we value your time, expertise, and growth. Our commitment to your success is reflected in a competitive salary of $140,000 to $145,600 annually, depending on experience, with a potential performance bonus and an extensive benefits package, including:
Comprehensive health coverage: Medical, dental, and vision insuranceRobust retirement planning: 401(k) plan with employer matchingFinancial security: Life and disability insuranceFlexible financial options: Health savings and flexible spending accountsWell-being and work-life balance: Paid time off, flexible schedule, and remote work optionsAs a 100% employee-owned company, we foster a collaborative, creative environment where every voice matters. You'll work on challenging, rewarding projects, have access to professional growth opportunities and continuing education, and contribute directly to our processes, planning, and culture. At Minot, your career and ideas have a meaningful impact every day.
To thrive as the Senior Electrical Engineer, you should have:
Bachelor's degree in Electrical Engineering with 5+ years of experience in power distribution and protection systems.Expertise in medium-voltage distribution, protective relaying, and low-voltage switchgear applications.Proficiency in SKM Power*Tools and thorough knowledge of NEC, IEEE standards, and industry practices.Professional Engineer (PE) license preferred, or eligibility to obtain.Effective written and verbal communication skills, with flexibility to travel and lead technical discussions with clients and project teams.Experience with the installations of industrial process equipment including experience with interpreting elementary diagrams, is desirable.Your responsibilities as the Senior Electrical Engineer will include:
Lead the design, specification, and analysis of medium- and low-voltage power distribution systems, including switchgear, MCCs, and protective relays.Perform system studies such as short-circuit, coordination, arc-flash, and load flow using SKM Power*Tools.Develop detailed construction documents, one-line diagrams, equipment layouts, and procurement specifications.Review vendor proposals and provide technical oversight during procurement, installation, and commissioning.Ensure all designs comply with NEC, IEEE, and NFPA 70E standards while collaborating with project teams for safe and efficient solutions.About Us
At Minot Enterprises, we're more than just engineers; we're innovators committed to delivering tailored automation and electrical solutions that keep industry moving. Founded in 2004, our team has grown into a highly collaborative group of professionals specializing in process electrical, control systems engineering, mechanical design, and data management services. With a broad portfolio of projects across diverse sectors, we combine technical rigor with a culture that values creativity, integrity, and teamwork. As a 100% employee-owned company, we empower every team member to shape the future of industrial engineering and grow with us as we solve tomorrow's toughest challenges.
Join Our Team and Power the Future
Bring your expertise, creativity, and drive to a 100% employee-owned company where challenging projects, growth opportunities, and top-tier benefits await. Your next career milestone starts here. Apply now and make a real impact on the industries that keep the world moving.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
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