Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview The Senior Manager, Data Enablement, Global Commercial Reporting is a critical member of the team ensuring that the Commercial organization has robust dashboards and detailed requirements to ensure accurate and timely reporting. This role will partner with Enterprise Data Warehouse delivery team to ensure key data processes are operating efficiently, monitor data quality and work on reporting improvement initiatives. This person will play a pivotal role in the development of a best-in-class Commercial reporting platform. The Manager will work closely with Commercial Effectiveness, IT, Compliance, Legal, Marketing, and Patient Services colleagues. The individual must be comfortable in operating in a fast-paced environment. The position will report to the Senior Director, Data Enablement - Commercial and Corporate Reporting and is based in our Bridgewater, NJ headquarters location. Responsibilities OverviewThe Senior Manager, Data Enablement, Global Commercial Reporting is a critical member of the team ensuring that the Commercial organization has robust dashboards and detailed requirements to ensure accurate and timely reporting. This role will partner with Enterprise Data Warehouse delivery team to ensure key data processes are operating efficiently, monitor data quality and work on reporting improvement initiatives. This person will play a pivotal role in the development of a best-in-class Commercial reporting platform. The Manager will work closely with Commercial Effectiveness, IT, Compliance, Legal, Marketing, and Patient Services colleagues. The individual must be comfortable in operating in a fast-paced environment. The position will report to the Senior Director, Data Enablement - Commercial and Corporate Reporting and is based in our Bridgewater, NJ headquarters location.ResponsibilitiesMonitor daily dashboard performance, identify issues, work with IT to resolve and communicate issues/resolution to key business partners within the Commercial team to ensure Data Quality.Document and ensure that business rules and requirements are thoroughly understood, captured, and implementedWork closely with the Data Governance team to ensure that business rules for metrics and key definitions are accurately implemented within reporting tools.Review and ensure Access Control is followed and reviewed to ensure teams have the proper profiles and visibility.Create good documentation, data flows, and architecture to ensure data literacy and data quality.Review new dashboard and reporting tools with Legal and Compliance for approvalEnsure timely delivery of new dashboards and reports through effective project management.Build close relationships with Commercial team members to understand business drivers and key metrics within analyses, such as HCP targeting and tiering, alignment, and incentive compensation.Work with Marketing to ensure Marketing Cloud, SMS, Survey and Web analytics are properly documented and reported.Ensure Data Governance driven processes such as PDRP excluded HCPs and excluded specialties are implemented in dashboards are reporting tools.Investigate data anomalies in source tables to fully assess issues and provide context to facilitate their root cause analysis and speed resolutionFacilitate large ad hoc data pulls for one-time analytics projects when neededUse data to understand business processes and make recommendations for improvement.Keep abreast of new reporting advancements and data strategies and bring forth recommendations for Commercial Effectiveness and ITQualifications:Bachelor's degree required.Minimum 5 years of experience in pharmaceutical/biotech in business intelligence tool development, business analytics, and/or Commercial IT supporting role requiredCommercial Pharma/Biotech industry experienced highly preferred.Proficiency in BI tools such as Qlik requiredDeep understanding of analytical needs required; business analytics experience preferredKnowledge of pharmaceutical data (e.g., third-party claims data, HUB data, HIPAA requirements, specialty pharmacy, payer, longitudinal patient-level data) requiredMinimum of 2+ years' experience with SQL or other similar relational database query language requiredData Strategy and Governance understanding preferredFamiliarity with data catalogs, data lineage tools, and metadata management systems.Project management skills preferredExcellent planning, organization and time management skills including the ability to support and prioritize multiple projectsAbility to explain technical concepts to non-technical audiences.Strong verbal and written communication skillsAbility to work independently and cross-functionally as requiredMust successfully exhibit Insmed's five (5) core corporate values of: Collaboration, Accountability, Passion, Respect, and Integrity; along with any other position specific competencies. Salary Range 33 Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview The Manager, Commercial Learning & Development will be a key member of the Commercial Effectiveness organization, primarily responsible for the successful development, delivery and management of comprehensive product, and skills training used by commercial teams at Insmed to help colleagues meet business objectives. The incumbent will collaborate across multiple cross-functional teams, including Sales, Market Access, Patient Services, HR and Marketing to understand training needs and translate into actionable and enriching associate learning curricula. This individual is the primary facilitator to lead training classes and pull-through learning programs for sales specialists This position may be remote, but with travel required to Bridgewater, NJ for business needs Responsibilities Responsibilities:Collaborate with training colleagues, Sales, Operations, Marketing leadership, and subject matter experts to implement results-focused, performance-based, standardized training and developmentDevelop and implement comprehensive sales training curricula for use during training classes, meetings and workshopsLead and facilitate all new hire training classes, working with cross-functional teams to manage logistics, learners and contentCoordinate and align across cross-functional leadership to ensure all training materials meet the goals and objectives of both Sales and MarketingEnsure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives, and update as neededDeploy and drive franchise and product-specific training to the commercial teams inclusive of selling skills, clinical disease state knowledge, competitor and market landscapesWork with and/or manage agency partners, consultants and internal personnel to ensure the successful design and execution of assigned training programs and projects.Work with Director and Sr. Director to assess and analyze the effectiveness of current training programsSupport the L&D team with ad hoc training requests in preparation of launch and post launchIdentify and use innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilitiesQualifications:5+ years of Pharmaceutical industry experience with a minimum of 2 years in pharmaceutical customer facing experience requiredRare disease / specialty / respiratory experience preferredProduct launch experience preferredExperience leading new hire and skills training workshops requiredBachelor's degree requiredProven record of success through teamwork and executionEffective facilitation and presentation skillsProven high performance with a track record of meeting or exceeding goals!Demonstrated ability to effectively manage multiple projectsUnderstanding of budgets and management of agencies/vendorsDemonstrated ability to implement key learning objectives, strategies, and tacticsProblem solving and solutions-oriented team playerExcellent communication (verbal and written)Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key cross-functional team members including Marketing, HR, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, & ComplianceHigh learning agility and ability to effectively prioritizeProficiency in Microsoft Office Power Point, Excel and Word and other applicationsAbility to travel for multiple meeting engagements Salary Range 33 Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview The Director, Learning & Development drives the L&D strategy to enable a culture of continuous learning and capability-building across the organization. This role leverages data, talent planning insights, and stakeholder feedback to diagnose learning needs of the organization, particularly in leadership development, cross-functional skills, and the cultivation of Global Core Competencies that define success across the organization. While shaping overall strategy and leading a team of two, the Director, Learning & Development is also actively designs and develops engaging, innovative, and impactful learning experiences and leadership curriculums. This role enables development planning, facilitates key organizational and leadership learning programs, and partners with the HR Business Partner team to provide resources and toolkits to support their individual client needs. Responsibilities Essential Role ResponsibilitiesDrive organizational L&D strategy to meet the needs of a growing organization, creating an innovative, need-specific curriculum; evaluate existing programs and introduce new programs as neededDesign, develop and implement the Insmed learning experience, applying adult learning theory and design thinking to design, develop, pilot and deliver engaging and effective learning experiences spanning the 70-20-10 model that enable organizational goals and strategyEmbrace Insmed's leadership philosophy to lead a high-performing teamCollaborate with key business stakeholders to understand organizational needs and capability gapsGuide leadership on development planning best practices, and provide resources to enable individuals across the organization to create robust, impactful development plansFacilitate high engagement and effective workshops across the organization, both in-person and virtual sessions; seeking opportunities to engage employees across all regions and functions, ensuring opportunities regardless of role and locationIdentify, evaluate and partner with external vendors and thought leaders to broaden curriculum and supplement internally developed programs to ensure subject matter expertise, industry best practices and innovative approaches are delivered through Insmed Learning Institute offeringsUtilize creativity and design skills to create course assets and communications that are engaging and compellingContinuously innovate and improve learning design and approach by staying ahead of learning & development industry trends, tools, and technology, including AIAnalyze data, insights, and stakeholder feedback to ensure the organizational L&D strategy is data-driven and linked to Champion a culture of learning at Insmed, including support for the use of innovative learning experiences, such as social learningCollaborate with HR Business Partner team to develop templates and workshops to leverage for large-scale client engagements; create toolkits and facilitate 'train the trainer sessions to enable scalable delivery of new content; work with Regional HR Business Partners to globalize training for varying culturesPosition RequirementsBachelor's degree in Human Resources, Organization Development, Education, or other related field requiredMinimum 10 years of Human Resources Experience required, including 5+ years of related Learning & Development experience; prior experience in Pharma and/or Biotech a plusExperience designing, developing and facilitating leadership development programs and curriculumsDemonstrated experience designing and developing training programs and related learning assets in multiple synchronous and asynchronous modalities, including instructor-led learning, eLearning, and social learningExperience managing, coaching, and developing direct reports while cultivating a high performing teamExperience designing learning solutions for a cross-functional, multi-level Global audienceHighly proficient in Articulate 360, Vyond, Adobe Creative Suite, Microsoft Office 365 suite, and other learning/content development toolsExcellent verbal and written communication skillsHighly effective facilitation skills, with experience facilitating learning experiences for all levels and across multiple modalitiesStrong project management skills, with a proven ability to manage multiple projects simultaneouslyKnowledge of adult learning, instruction design methodology and tools, design thinking and current L&D trendsExceptional attention to detail and follow through, with ability to be flexible and adapt to in a fast-paced, evolving environmentAbility to cultivate relationships, consult and collaborate across all levels and functions within a global organizationAbility to maintain a high level of confidentialityExperience with Learning Management Systems or Learning Experience Systems; prior experience with Workday Learning a plusRole supervises a team of twoUp to 10% travel, both domestic & international Salary Range $171,000 - $239,667 a year Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview You are responsible for proactively identifying and attracting candidates to meet Insmed's growing hiring needs. The Sourcer will establish and cultivate networks, partnerships, and individual relationships with the intent of sourcing for both current openings and building future talent pipelines. They will demonstrate an expertise in candidate attraction and passion for technology to advise on new sourcing technology and drive sourcing innovation to find best-in-class talent for Insmed. We are open to remote or hybrid to our Bridgewater Headquarters for this role. Responsibilities Responsibilities:Partner with Talent Acquisition Leadership to create and implement proactive, innovative and technology-driven sourcing strategiesProvide insights and consultative advice on AI tools and automation to enhance sourcing efficiency and align with market trendsManage AI/Automation sourcing vendor relationships, including demos, selection, and roll-outCollect and analyze data and metrics from various technologies to summarize sourcing opportunities, results and accomplishmentsClosely partner with Talent Acquisition Recruiters to understand business objective, hiring goals, and candidate profilesProactively build and maintain large talent databases, research results, and market insights through various channels to elevate and support future searchesProduce engaging outreach aligned with Insmed's brand identity that attracts passive and active talent by creatively using research, networking, complex searches, and internet platforms, including cultivating talent pools through a CRMAssess applicant/candidate quality, technical capabilities and alignment to company values through candidate screens and interviewsAttend any relevant career or networking fairs to represent Insmed and source talentQualifications:Bachelor's degree preferredMinimum of 5 years corporate experience in HR, Talent Acquisition or similar role required with 3 years of experience in recruiting or sourcing across various business functions and levels strongly preferredExperience with identifying candidates through LinkedIn Recruiter, professional associations, conferences and using social media sites to identify passive job candidatesExperience or informed insights on new and best-in-class sourcing technology, including AI toolsStrong internet research skills and proficiency in Boolean searchingExperience screening and assessing candidates for various positionsAbility to develop and deliver creative and inclusive sourcing strategiesExperience and excitement for learning, knowledge-sharing, and elevating the sourcing functionAbility to create and share compelling messaging that conveys Insmed culture and valuesPassion for delivering best-in-class candidate experience throughout sourcing and recruitment processExcellent communication skills (verbal and written).Highly organized with a strong attention to detail, clarity, accuracy and conciseness.Must successfully exhibit Insmed's five (5) corporate values: Collaboration, Accountability, Passion, Integrity & Respect; along with any other position specific competencies.Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace. Salary Range $111,000 - $156,133 a year Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview We seek a dynamic and highly organized pharmaceutical Manager, Patient Services Operations to assist Patient Services leadership team with monitoring daily operations, metrics and workflow within the case management and patient support specialist teams. This individual will be responsible for running daily call center operations and workflow management. The Manager will also be tasked with acting as a subject matter expert for process and system related questions to serve as the point of contact for troubleshooting CRM system tickets and resolving system-related issues. The ideal candidate will have a strong background in call center operations, excellent communication skills, and the ability to identify and mitigate operational bottlenecks to ensure a seamless patient experience. Responsibilities Responsibilities:Workforce Management:Monitor and assign tasks to balance workload of case managers and patient support specialists.Monitor program report dashboards, appropriately recommending shifts in resources to support changing needs within day-to-day workflow.Call Quality Monitoring: Assist in assessing team member performance through call monitoring and quality assurance checks.Provide regular feedback and trend assessment to leadership based on quality audits.Operational Oversight Reporting & Analysis:Analyze call center metrics (call volume, average handle time, customer satisfaction) to identify areas for improvement.Partner across Patient Services team including the Field Access leadership team to implement strategies to optimize program efficiency and productivity.Monitor call center activity to ensure alignment to quality standards.Data Entry Management:Regularly audit data entered by the team for errors, inconsistencies, or delays, and escalate issues promptly.Ensure that data entry meets quality standards and that all patient records are accurate and compliant with regulatory requirements.CRM System Subject Matter Expert (SME)Act as Subject Matter Expert for process and system related questions.Assist and/or facilitate training as required.Serve as the point of contact for troubleshooting CRM system tickets and resolving system-related issues promptly.Work closely with IT or the system support team to address software issues that may impact team performance or patient experience.Ensure that CRM tools are used effectively to track patient interactions and support service delivery.Qualifications:Experience:Minimum of 3-5 years' experience in a call center, operations, and/or patient services role.Experience in pharmaceutical or healthcare-related industries is strongly preferred.Knowledge of CRM systems, data entry practices, and call center technologies.Skills:Excellent analytical skills to evaluate call center metrics and performance data.Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), CRM software (e.g., Salesforce), as well as additional call center technology and software.Exceptional communication skills, both verbal and written.Diligent with the ability to manage multiple tasks simultaneously in a fast-paced environment.Problem-solving skills to solvesystem issues and process challenges effectively.Proficiency in customer service practices.Education:Bachelor's degree required.Relevant certifications in call center management or healthcare operations are a plus. Salary Range 33 Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview The role is a member of the Global Supply Chain & Logistics - Relationship Management team supporting the Technical Operations organization. The role will partner closely with Commercial and Clinical Supply Chain with responsibilities including supplier governance management, understanding market trends, leading and supporting sourcing event process, financial analysis, negotiating, and contract management. You will engage with internal and external personnel as well as cross-functional teams spanning Manufacturing, CMC, Quality, Legal, Procurement, and Finance. The ideal candidate would be a strong collaborator, self-motivated, and able to problem-solve to influence and lead work groups. This position reports to the Director, Supplier Relationship Management. Responsibilities (Essential Role Responsibilities):Lead supplier selection sourcing projects principally focused on clinical supply chain operationsSupport supplier selection sourcing projects focused on drug substance, drug product, and packager contract manufacturing organizationsAbility to build relationships and earn trust of incumbent and prospective suppliersDevelop category sourcing strategy ideas and ability to articulate thoughts into actionsConfidence to communicate and present in group settingFinancial skills to analyze pricing scenarios and cost breakdownsOrganize and drive to complete supplier agreement negotiations in a matrix environmentLead cross-functional governance business review sessions to optimize performance with supplier network partnersDevelop presentation content, coordinate drafting of reports, and edit documents for preparation of business development activitiesPrepare metrics for dashboards and monitor supplier performance along with managing action plans to improve metricsEnsure suppliers are compliant with Supply Agreements, aligned with business requirements, and agreements are effective and currentPosition Requirements (Required and/or Preferred Skills, Experience and Education):Bachelor's Degree requiredMasters Degree/MBA is a plusExperience in Pharmaceutical, Biotech, Life Sciences industry is highly preferredMinimum of seven (7) years of progressive experience in supplier selection, relationship governance, or supply chain management processes highly desirableCritical reasoning skillsStrong business sense with negotiation skillsDemonstrated knowledge of Sourcing Management and Supplier Governance Relationship concepts and practicesProactive, independent, self-starter personalityCollaborative skills in an entrepreneurial, growth organizationCompletes tasks in a timely manner according to the established scheduleAbility to interact and effectively communicate to all levels of an organizationMust successfully exhibit Insmed's five (5) core corporate competencies of: Collaboration, Accountability, Passion, Respect, and Integrity Salary Range $111,000 - $156,133 a year Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview The Senior Manager, Commercial Financial Planning and Analysis (FP&A) will support the Commercial organization in preparation of budgets, forecasts, long range plans, and strategic investments for growth. The position will be responsible for the end-to-end tactical execution of recurring financial requirements and for ensuring alignment across related teams. S/he will support the Senior Director, FP&A to ensure comprehensive financial support for the management and analysis of Commercial. In addition, you will partner with business areas as needed to support special initiatives. Responsibilities Serve as the day-to-day tactical financial business partner for Commercial to ensure budgets and forecasts are collated, aligned, presented, and tracked for quarterly and annual planning processes.Support the teams in quarterly and annual planning processes, including proactively working on risks and opportunities related to projections and investments. Collect and consolidate required information for recurring forecasts, variance analyses, and management reports.Provide accurate and timely support of purchase requisition and invoice requirements for supported teams in accordance with Procurement and AP processes. Support business partners in related training and process improvement initiatives.Partner with business areas and Accounting to ensure timely and accurate book closing and accruals for CommercialSupport Accounting and Audit teams with review and input on applicable initiatives and maintain internal control environment to the highest standards of compliance and integrity including compliance with Sarbanes Oxley Act (SOX).Support FP&A team on ad-hoc analysis as needed, including but not limited to long range planning, scenario analysis, resource analysis, etc Position Requirements (Required and/or Preferred Skills, Experience and Education):Bachelor's degree in relevant field required, MBA a plusMinimum of 7-10 years of relevant financial experience (with advanced degree, all relevant experience will be considered); Experience in pharmaceutical or biotechnology industry a plusExperience in supporting Commercial related functions a plusExperience with ERP systems is required; Oracle & Hyperion Planning experience is a plusExperienced in developing executive level presentations and reporting packages/dashboardsStrong analytical stills and understanding of generally accepted accounting principles (GAAP)Excellent communication skills (verbal and written)Highly organized with a strong attention to detail, clarity, accuracy, and concisenessHighly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)Committed to timeline-driven process associated with monthly closings, reporting deadlines, quarterly forecasts, and other ad-hoc projectsDedicated team player with strong critical thinking skills; Ability to work well in cross-functional teamsAbility to work independently, multi-task, and manage multiple priorities in a changing environmentMust successfully exhibit Insmed's core corporate competenciesIndividuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace Salary Range $111,000 - $156,133 a year Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview Insmed is seeking a Patent Prosecution Paralegal, to support Insmed's IP team in the management of its global patent portfolio. The Patent Prosecution Paralegal will demonstrate comprehensive knowledge and an understanding of U.S. and international patent law procedures to prepare U.S. and PCT filings, review daily docket and deadlines, manage internal files and records, draft related correspondences to outside counsel. This position will also be responsible for coordinating invention disclosure submission with business partners, generating summary tables as assigned, assisting in assembling patent due diligence materials, reviewing and processing invoices and managing annuity payments. Preferred location: close to either Bridgewater NJ or San Diego Cali however we will consider remote candidates. Responsibilities Additional representative responsibilities may include, but not necessarily be limited to, the following:Process all incoming mail daily, including, but not limited, to patent related correspondence from the United States Patent and Trademark Office, Outside counsel, International Agents, and Inter-Office communications among attorneys and research teams.Coordinating U.S. and international patent application filing procedures with Insmed patent team and outside counsel.Preparing and filing new U.S. and national stage applications, PCT applications, and responses in the USPTO.Monitoring and updating information on all global patent cases in the IP Docket Database in relation to client communications, government notifications, and international agent correspondence.Conducting periodic status checks and participate in docket audits using government websites and communication to International Agents and outside counsel.Generating various reports as requested on an as needed basis.Maintaining current knowledge of IP rules and procedures, both domestic and international.Assisting the accounting department with the reconciliation of invoices and USPTO deposit account.Performing factual research on third parties and other topics as directed.Updating competitive intelligence tables with up-to-date claim sets and application status by searching USPTO and EPO databases on a monthly basis.Experience with Word, Excel, and Outlook, as well as solid internet research capabilities.Proficiency and previous experience with IP Docketing Systems.Ability to organize, prioritize, and complete tasks with strong attention to detail and adhering to the firm's best practices.Intake and docketing of invention disclosure forms, coordinating meetings between the R&D and patent teams to effectuate the flow of information and filing of patent applications based on forms.Opportunity to take on contracts and projects in areas other than patents.About You:High school diploma or equivalent; college degree preferred.A minimum of 5 years of relevant experience at a law firm or in pharma / biotech industry.Biotech / pharma industry experience desired.Paralegal Certificate preferred.Strong work ethic and ability to work both independently and as part of a team.Interpersonal and communication skills required to interact with lawyers and staff.Ability to communicate effectively with a varied audience, including all levels of Company business partners, vendors, and other outside interested parties. Remote Salary Range $42 - $59 an hour Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science's Top EmployerInsmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science's Top Employers survey for four years in a row. A Certified Great Place to Work We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma , Best Workplaces in New York , PEOPLE Companies That Care, Best Workplaces for Women , Best Workplaces for Millennials , and Best Medium Workplaces lists. Overview The Associate Director, Equity Administration, will support the Corporate Controller in managing Insmed's (the Company's) global equity program, equity reporting and equity operational requirements. This includes administering the Company's equity compensation plans, developing and training on new SOPs, and supporting external reporting and equity accounting. This role will be critical in ensuring compliance with all audit requirements including SOX as well as plan requirements. In addition, this role will work with cross functional partners in Human Resources and Legal on a variety of collaborative projects, including executive compensation and equity tracking, the annual Proxy Statement, enabling plan modifications and employee communications around the equity program. Responsibilities Responsibilities: Supporting the Global Equity DomainServe as the primary point of contact for third-party equity management platform.Administer and manage the Company's equity compensation plans, including stock options, restricted stock units (RSUs), the employee stock purchase plan (ESPP) and other equity grant types, as needed.Coordinate with the transfer agent for management of reserves as well as issuances completed via DWAC.Develop SOPs consistent with best practices while proactively managing the equity program.Ensure compliance with plan documents, Company policies, and relevant regulations, such as Securities and Exchange Commission (SEC) regulations for publicly traded companies and IRS regulations for tax withholding and equity related matters.Maintain accurate and up-to-date records of equity grants, exercises, and other related transactions; generate reports and summaries for internal and external reporting purposes.Utilize equity administration software to manage and track equity grants, exercises, releases, ESPP purchases, and other plan-related activities.Evaluate, recommend to Company leadership and implement equity plan changes.Collaborate with Total Rewards to address employee inquiries related to equity compensation plans and transactions.Work with Finance, Legal, and HR departments to implement changes to the Company's equity program or expand into new geographies as need may arise while ensuring compliance with applicable laws and regulations.Work with Insmed Payroll personnel to ensure equity related income and taxes are calculated, processed and reported accurately and timely.Partner with external tax advisors to ensure global payroll tax rates are accurately reflected in the equity platform and assist local payroll teams with preparation of tax calculations for global employee base.Support the Company's ongoing operational, reporting and accounting requirementsSupport period closing processes (Monthly, Quarterly and Yearly).Conduct financial analysis of trends and variances, prepare reports and presentations providing insights to senior management.Support the preparation of the Company's Financial Reports and Proxy Statement, provide necessary equity disclosures, and make sure reporting is up to date with local guidance.Assist with tracking equity holdings of executive officers and directors and Section 16 reporting obligations.Support the annual/quarterly audit process and manage annual Form 6039 filing.Ensure compliance with Company's internal controls policies and SOX requirements.Basic QualificationsBachelor's degree completed with 7 + years of experience in equity administration at a public companyIn-depth knowledge of equity compensation regulations, tax implications, and accounting principlesStrong understanding of U.S. GAAP related to stock compensationProficiency with Merrill Lynch or other equity administration platformsAdvanced proficiency in Microsoft ExcelPreferred Qualifications:CPA and a bachelor's degree in accounting (preferred)Strong technical skills and attention to detail Salary Range $139,000 - $195,200 a year Compensation & Benefits At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:Flexible approach to how we workHealth benefits and time-off plansCompetitive compensation package, including bonus Equity Awards (Long-Term Incentives)Employee Stock Purchase Plan (ESPP) For more information on U.S. benefits click here . Additional Information Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.
