Position Objective The Document Controller is responsible for managing production documentation to ensure accuracy, accessibility, and compliance. A key focus of this role is to generate, maintain, and improve Standard Work documentation to support operational consistency, quality assurance, and continuous improvement initiatives. Key Responsibilities · Develop, organize, and maintain Standard Work Packages, ensuring alignment with company policies, safety standards, and customer requirements. · Administer the document control system, including versioning, revision approvals, and archival of obsolete documents. · Collaborate with operators, supervisors, engineers, and subject matter experts to capture best practices and translate them into clear, standardized visual documentation. · Ensure controlled documents are distributed to the correct work areas and accessible to relevant personnel. · Conduct periodic reviews and audits of documentation to ensure best practices. · Support process improvement initiatives by updating Standard Work to reflect new methods, tools, or technologies. · Maintain logs, registers, and databases for document tracking and retrieval. · Assist with training employees on Standard Work implementation and revisions. · Serve as the point of contact for document-related questions, revisions, and controlled copies. --- Qualifications · High School Diploma or GED required; Associate degree preferred. · Experience in document control, quality systems, or administrative support in a manufacturing/industrial environment strongly preferred. · Familiarity with Standard Work, Lean, or ISO 9001 principles is a plus. · Strong attention to detail and organizational skills. · Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Teams. · Ability to communicate effectively across different levels of the organization. Competency · Detail-Oriented: Ensures accuracy and consistency in all documentation. · Process-Minded: Understands workflows and can translate them into clear written procedures. · Collaborative: Works with multiple stakeholders on every level to capture and maintain best practices. · Adaptable: Able to manage changes, revisions, and evolving company needs. · Continuous Improvement Mindset: Seeks opportunities to improve clarity, compliance, and usability of Standard Work. Performance Metrics · Accuracy and timeliness of document updates and revisions. · Number of Standard Work Instructions created, updated, and audited per month.
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