TITLE: Branch Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Store
Rev Date: 7.01.2025
Reports to: Branch Manager
A Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.
Essential Duties and Responsibilities:
Provide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.Deliver outstanding customer service through strong interpersonal skills and active listening.Safely handle and load products into customers vehicles for secure transport.Maintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.Perform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.Clearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.Conduct accurate cycle counts and inventory management as needed.Operate a forklift safely and efficiently.Build and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.Will be required to perform other duties as requested, directed or assigned.Required Competencies, Knowledge, Skills, & Abilities:
Strong product knowledge with the ability to provide recommendations and solutions.Excellent communication and customer service skills.Strong written and verbal communication skillsAbility to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Forklift certification and ability to maintain certification.Physical ability to lift and handle products safely.Education & Experience:
High School Diploma or General Education Degree (GED)One year HVAC industry experienceGeneral knowledge of HVAC products preferredSupervisory Responsibilities:
NonePhysical Demands:
Required to lift up to 75 lbs.Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.Work Environment:
Location of position: TXBackground checks and drug tests requiredPossess and maintain a valid driver s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular scheduleThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Apply for this Position
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.Position: Warehouse/Driver
Reports to: Branch Manager
Job Summary:
We are seeking a reliable Warehouse/Driver to join our team at our location in Hutto, TX. The Warehouse/Driver will be responsible for safely and efficiently transporting goods to and from our warehouse, as well as assisting with general warehouse duties. Operates commercial vehicle to transport and deliver heating and air conditioning products parts, and other materials to customers or Insco locations. Will also be responsible for performing warehouse and counter sales duties at the branch.
Primary Responsibilities:
Responsibly transports and loads/unloads items to a customer s job site, place of business, or other assigned destination.Build strong relationships with the customers to ensure that we continue to deliver an outstanding customer experience.Inspect truck pre and post trip to ensure everything, including emergency, mechanical and safety gear, is in working order.Performs required minor maintenance and keeps the vehicle clean.Obtain and maintain necessary documentation such as proof of delivery/pick up, driver logs, truck condition forms, maintenance logs, etc.Collects/picks up empty containers or rejected/unsold merchandise.Assist with branch operations such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing, and retrieving stock, cycle counts/inventory, etc.Supports the branch with counter sales support.Will be required to perform other duties as requested, directed or assigned.Requirements:
High school diploma or equivalencyValid driver s license with a satisfactory MVRPass and maintain organizational forklift certification.At least one years experience or driver certificate from driver training schoolRegularly required to sit. Must be able to stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend frequently, twist, reach, stretch, kneel, squat, push, pull, and lift items that may weigh up to 75 pounds. The role also regularly to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks.Must be able to pass a DOT physical, drug test, MVR, TXDOT hazmat test with endorsements, and background check.These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
Position: Warehouse/Driver
Reports to: Branch Manager
Job Summary:
We are seeking a reliable Warehouse/Driver to join our team at our location in Hutto, TX. The Warehouse/Driver will be responsible for safely and efficiently transporting goods to and from our warehouse, as well as assisting with general warehouse duties. Operates commercial vehicle to transport and deliver heating and air conditioning products parts, and other materials to customers or Insco locations. Will also be responsible for performing warehouse and counter sales duties at the branch.
Primary Responsibilities:
Responsibly transports and loads/unloads items to a customer s job site, place of business, or other assigned destination.Build strong relationships with the customers to ensure that we continue to deliver an outstanding customer experience.Inspect truck pre and post trip to ensure everything, including emergency, mechanical and safety gear, is in working order.Performs required minor maintenance and keeps the vehicle clean.Obtain and maintain necessary documentation such as proof of delivery/pick up, driver logs, truck condition forms, maintenance logs, etc.Collects/picks up empty containers or rejected/unsold merchandise.Assist with branch operations such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing, and retrieving stock, cycle counts/inventory, etc.Supports the branch with counter sales support.Will be required to perform other duties as requested, directed or assigned.Requirements:
High school diploma or equivalencyValid driver s license with a satisfactory MVRPass and maintain organizational forklift certification.At least one years experience or driver certificate from driver training schoolRegularly required to sit. Must be able to stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend frequently, twist, reach, stretch, kneel, squat, push, pull, and lift items that may weigh up to 75 pounds. The role also regularly to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks.Must be able to pass a DOT physical, drug test, MVR, TXDOT hazmat test with endorsements, and background check.These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
TITLE: Branch Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Store
Rev Date: 9.2025
Reports to: Branch Manager
A Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.
Essential Duties and Responsibilities:
Provide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.Deliver outstanding customer service through strong interpersonal skills and active listening.Safely handle and load products into customers’ vehicles for secure transport.Maintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.Perform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.Clearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.Conduct accurate cycle counts and inventory management as needed.Operate a forklift safely and efficiently.May drive/ deliver goods as neededMay work warehouse as neededBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.Will be required to perform other duties as requested, directed or assigned.Required Competencies, Knowledge, Skills, & Abilities:
Strong product knowledge with the ability to provide recommendations and solutions.Excellent communication and customer service skills.Strong written and verbal communication skillsAbility to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Forklift certification and ability to maintain certification.Physical ability to lift and handle products safely.Education & Experience:
High School Diploma or General Education Degree (GED)One year HVAC industry experienceGeneral knowledge of HVAC products preferredSupervisory Responsibilities:
NonePhysical Demands:
Required to lift up to 75 lbs.Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.Work Environment:
Location of position: Kerrville, TexasBackground checks and drug tests requiredPossess and maintain a valid driver’s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular scheduleThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
Position: Branch Associate Location: 914 Arroyo Dr. San Angelo, TX Job Id: 704-00 Angelo # of Openings: 1
Job Summary: Directly generates revenue for the store by explaining products as well as the features and determining other needs depending on the product and purchasing trends. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders.
Primary Responsibilities:
Possesses excellent product knowledge to inform, assist, quickly provide solutions and increase sales to a customer in person, via telephone or e-mailExhibits strong interpersonal customer service skillsHandles products safely and load them into the customer s vehicle accordingly so that they can be easily transported between the branch and the customer s destinationRestock, straighten, front-face, and dust merchandise shelves and displays in addition to other general housekeeping duties which may include sweeping, mopping, and cleaningData entry and retrieval on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricingEffectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.Actively listen to customers and air out grievancesAccurately perform cycle counts/inventory as requiredSuccessfully operate a forkliftSupport the branch by staying connected with existing customers to render proper after-sale service, obtain repurchases, inform them on new promotions, and cross-sellRequirements:
High school diploma or equivalencyStrong written and verbal communication skillsBasic computer skillsPass and maintain organizational forklift certificationAbility to work under pressure within a fast-paced environmentMust be able to stand and walk the entire scheduled shift and also bend frequently, twist, reach, stretch, kneel, squat, push, pull, and lift up items that may weigh up to 75 pounds. The role also regularly to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks.Must be able to pass background check and drug screen and possess a valid driver s licenseOne year of experience/knowledge of HVAC industry or products preferred
Apply for this Position
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.TITLE: Branch Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Store
Rev Date: 9.2025
Reports to: Branch Manager
A Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.
Essential Duties and Responsibilities:
Provide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.Deliver outstanding customer service through strong interpersonal skills and active listening.Safely handle and load products into customers’ vehicles for secure transport.Maintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.Perform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.Clearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.Conduct accurate cycle counts and inventory management as needed.Operate a forklift safely and efficiently.May drive/ deliver goods as neededMay work warehouse as neededBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.Will be required to perform other duties as requested, directed or assigned.Required Competencies, Knowledge, Skills, & Abilities:
Strong product knowledge with the ability to provide recommendations and solutions.Excellent communication and customer service skills.Strong written and verbal communication skillsAbility to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Forklift certification and ability to maintain certification.Physical ability to lift and handle products safely.Education & Experience:
High School Diploma or General Education Degree (GED)One year HVAC industry experienceGeneral knowledge of HVAC products preferredSupervisory Responsibilities:\
NonePhysical Demands:
Required to lift up to 75 lbs.Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.Work Environment:
Location of position: TX, OKCBackground checks and drug tests requiredPossess and maintain a valid driver’s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular scheduleThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
Position: Territory Manager Location: 5921 South Loop East Houston, TX Job Id: 670-1529 # of Openings: 1
Reports to: Regional Sales Manager
Job Summary: Develop existing accounts and acquire new accounts using the Intentional Sales Call Process and create customer value based on achieved territory business plan.
Primary Responsibilities:
Achieve all assigned territory business plans and budgetsEnlist participation of accounts in training programsResolve all issues with accounts (i.e., billing, service, support, etc.) and find an equitable solutionAcquire competitive product information such as marketing and promotional information, pricing, engineering data, and conduct in depth pricing studiesAct as a liaison for the credit department regarding credit delinquencies for aged accountsActive participation in monthly sales meetings, quarterly territory business plan reviews, local Home Shows and Dealer Meetings promoted by Insco and/or a contractor/customerDevelop relationship with local utility companies, builders (through dealers), and HVAC associations including RSES, ACCA and any other associated organizations in your assigned market/geographical areaImplement and execute INSCO marketing and advertising programs and all tactical and strategic business/sales plans from a corporate level as well as a local territory levelOrientation and training of new accounts to include contact information, ordering process, credit procedures, product knowledge and sales trainingProvide value to the customer through the Intentional Sales Process and provide up to-date pricing and marketing information on a regular basisSubmit complete and thorough sales call log reportsPartner with other departments to provide enhanced value and support to customer accountsRequirements:
Bachelor s Degree, 3 years similar experience, or a combination of school and work experienceMicrosoft Office (Word, Excel, PowerPoint, Outlook)Minimum 1 year of experience in HVACR industry, products and services preferredMust be able to work flexible hoursTeam skills effectively utilized as a respected manager, mentor, coach, motivator and achieverLead by example style, great work ethic, dedicated to business successAbility to work under pressure, meet deadlines and work in a fast-paced environmentGood decision-making skills, problem solving and people skillsMust be able to pass a DOT physical, drug test, MVR and background check
Apply for this Position
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.Position: Territory Manager Location: 10490 Shady Trail Dallas, TX Job Id: 711-1316 # of Openings: 2
Reports to:Area Sales Manager
Job Summary: Develop existing accounts and acquire new accounts using the Intentional Sales Call Process and create customer value based on achieved territory business plan.
Primary Responsibilities:
Achieve all assigned territory business plans and budgets.Enlist participation of accounts in training programsResolve all issues with accounts (i.e., billing, service, support, etc.) and find an equitable solution.Acquire competitive product information such as marketing and promotional information, pricing, engineering data, and conduct in depth pricing studies.Act as a liaison for the credit department regarding credit delinquencies for aged accounts.Active participation in monthly sales meetings, quarterly territory business plan reviews, local Home Shows and Dealer Meetings promoted by Insco and/or a contractor/customer.Develop relationship with local utility companies, builders (through dealers), and HVAC associations including RSES, ACCA and any other associated organizations in your assigned market/geographical area.Implement and execute INSCO marketing and advertising programs and all tactical and strategic business/sales plans from a corporate level as well as a local territory level.Orientation and training of new accounts to include contact information, ordering process, credit procedures, product knowledge and sales training.Provide value to the customer through the Intentional Sales Process and provide up to-date pricing and marketing information on a regular basis.Submit complete and thorough sales call log reports.Partner with other departments to provide enhanced value and support to customer accounts.Will be required to perform other duties as requested, directed or assigned.Requirements:
Bachelor s Degree, 3 years similar experience, or a combination of school and work experienceMicrosoft Office (Word, Excel, PowerPoint, Outlook)Minimum 1 year of experience in HVACR industry, products and services preferred.Must be able to work flexible hours.Team skills effectively utilized as a respected manager, mentor, coach, motivator and achiever.Lead by example style, great work ethic, dedicated to business success.Ability to work under pressure, meet deadlines and work in a fast-paced environment.Good decision-making skills, problem solving and people skills.Must be able to pass a DOT physical, drug test, MVR and background check.Possess and maintain a valid driver s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Apply for this Position
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.