JOB DESCRIPTION
TITLE: Marketing Administrative Coordinator
FLSA Classification: Non-Exempt / Part-Time
Department: Marketing
Rev Date: 6.2026
Reports to: Supervisor
Position Summary:
This position serves as a central support resource for the Marketing Department, providing both marketing execution support and administrative coordination across promotions, communications, branding, vendor programs, training, rewards programs, events, and day-to-day operations. A primary objective is to aid the team on focusing on strategic initiatives and high-value projects. This is a meaningful long-term part-time role with genuine responsibilities and opportunity for growth. The ideal candidate is reliable, highly organized, detail-oriented, able to manage multiple priorities, work independently, and thrive in a fast-paced environment.
Essential Duties and Responsibilities:
Marketing Support Responsibilities
Assist with promotion planning, execution, material preparation, and performance tracking; support co-op documentation and Vendor/Partners Program coordinationSupport customer Rewards Program administration including participant tracking, communication, and reportingAssist with email marketing, social media scheduling, ProKeep communications, and internal/external department communicationsMaintain CRM contact database accuracy; perform data entry, list cleanup, and campaign trackingManage digital signage, in-store TV content, and SharePoint updates; support website and mobile app content maintenanceOversee marketing closet, asset organization, and swag inventory; manage point-of-sale materials and branch branding supportSet up Eventbrite event registrations; support training registration, event logistics, and attendee communicationAssist with content creation, graphic template customization, video editing support, and marketing analytics/reportingAssists with special projects as necessary.Will be required to perform other duties as requested, directed, or assigned.
Administrative Support Responsibilities
Manage scheduling and calendar coordination for the Marketing Supervisor; coordinate meetings including agendas, logistics, notes, and action item follow-upCoordinate travel, hotel bookings, room block management, and venue logistics for events, customer trips, and company functionsPlan customer trip itineraries and hospitality arrangements; provide on-site hospitality support during eventsManage vendor communication and meeting scheduling; support customer and attendee communication and cross-department coordinationPrepare and format documents, reports, and presentations; maintain organized digital and physical filing systems and departmental recordsProvide direct administrative support to the Marketing Supervisor and Specialists; track projects, deadlines, and deliverables with proactive status updatesAssist with purchase requisitions, invoice tracking, co-op documentation, data cleanup projects, and internal reportingAssists with special projects as necessary.Will be required to perform other duties as requested, directed, or assigned.
Job Knowledge, Skills, and Abilities:
To perform this job successfully, an individual should have knowledge of CRM platforms, SharePoint, social media tools, email marketing platforms, Adobe Creative Suite, and/or video editing software & MS Office SuiteExcellent written and oral communication skills.Ability to work independently.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.Coursework or degree in Business, Marketing, Communications, Event Management, Hospitality, or related field (preferred)Previous experience in marketing support, administrative support, event coordination, or office coordinationHighly organizedKnowledge of the HVAC industry or related distribution fields is advantageous but not required.
Education and Experience:
High school diploma or equivalent mandatoryBachelor's degree in Business Administration, Marketing, Hospitality, or Related Field Preferred2-3 years of previous Marketing or Similar experience.MS Suite skills is a requirement
Physical Demands:
Required to lift up to 35 lbs.Must be able to sit/stand up to 8-10 hours per dayRegularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.May be subject to sitting for long periods of time to perform job scope.
Work Environment:
Location of position: Corporate HeadquartersBackground checks, MVR, and drug tests requiredPossess and maintain a valid driver’s licenseWork will generally be performed in an office environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular schedule
These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.Position: Territory Manager
Openings: 1
Reports to: R Area Sales Manager
Job Summary: Develop existing accounts and acquire new accounts using the Intentional Sales Call Process and create customer value based on achieved territory business plan.
Primary Responsibilities:
Achieve all assigned territory business plans and budgetsEnlist participation of accounts in training programsResolve all issues with accounts (i.e., billing, service, support, etc.) and find an equitable solutionAcquire competitive product information such as marketing and promotional information, pricing, engineering data, and conduct in depth pricing studiesAct as a liaison for the credit department regarding credit delinquencies for aged accountsActive participation in monthly sales meetings, quarterly territory business plan reviews, local Home Shows and Dealer Meetings promoted by Insco and/or a contractor/customerDevelop relationship with local utility companies, builders (through dealers), and HVAC associations including RSES, ACCA and any other associated organizations in your assigned market/geographical areaImplement and execute INSCO marketing and advertising programs and all tactical and strategic business/sales plans from a corporate level as well as a local territory levelOrientation and training of new accounts to include contact information, ordering process, credit procedures, product knowledge and sales trainingProvide value to the customer through the Intentional Sales Process and provide up to-date pricing and marketing information on a regular basisSubmit complete and thorough sales call log reportsPartner with other departments to provide enhanced value and support to customer accountsRequirements:
Bachelor s Degree, 3 years similar experience, or a combination of school and work experienceMicrosoft Office (Word, Excel, PowerPoint, Outlook)Minimum 1 year of experience in HVACR industry, products and services preferredMust be able to work flexible hoursTeam skills effectively utilized as a respected manager, mentor, coach, motivator and achieverLead by example style, great work ethic, dedicated to business successAbility to work under pressure, meet deadlines and work in a fast-paced environmentGood decision-making skills, problem solving and people skillsMust be able to pass a DOT physical, drug test, MVR and background check
Apply for this Position
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.TITLE: Branch Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Store
Reports to: Branch Manager
A Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.
Essential Duties and Responsibilities:
Provide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.Deliver outstanding customer service through strong interpersonal skills and active listening.Safely handle and load products into customers’ vehicles for secure transport.Maintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.Perform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.Clearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.Conduct accurate cycle counts and inventory management as needed.Operate a forklift safely and efficiently.May drive/ deliver goods as neededMay work warehouse as neededBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.Will be required to perform other duties as requested, directed or assigned.Required Competencies, Knowledge, Skills, & Abilities:
Strong product knowledge with the ability to provide recommendations and solutions.Excellent communication and customer service skills.Strong written and verbal communication skillsAbility to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Forklift certification and ability to maintain certification.Physical ability to lift and handle products safely.Education & Experience:
High School Diploma or General Education Degree (GED)One year HVAC industry experienceGeneral knowledge of HVAC products preferredSupervisory Responsibilities:
NonePhysical Demands:
Required to lift up to 75 lbs.Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.Work Environment:
Location of position: San Antonio, TexasBackground checks and drug tests requiredPossess and maintain a valid driver’s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular scheduleThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
JOB DESCRIPTION
TITLE: Procurement Buyer
FLSA Classification: Non-Exempt
Department: Procurement
Rev Date: 8.27.2025
Reports to: Director of Procurement
Position Summary:
The Purchasing Buyer Representative is responsible for forecasting and purchasing merchandise or commodities for Insco branches.
Essential Duties and Responsibilities:
· Search and evaluate good suppliers on multiple criteria such as price, quality, service support, availability, reliability, selection, etc.
· Evaluate suppliers based on cost, quality, service, availability, reliability, and selection variety.
· Examine catalogs, industry and company publications, trade journals, commerce publications and directories in order to find the right suppliers.
· Prioritizes and manages forecasting load/purchase order creation to meet various schedules and objectives.
· Ensure transactions are managed in a seamless process from order entry through invoice payment.
· Utilizes practices such as quote analysis, negotiation, and partnering to ensure maximum value for expenditures.
· Evaluates competitive quotations and negotiates agreements that achieve the lowest cost for materials balanced against optimum quantity, quality and on-time delivery.
· Maintain awareness or current market conditions, new products, and supply sources for assigned commodities, new technologies, and methods that enhance the value of the purchasing process.
· Recommend suggested changes to management and internal customers.
· Confers with suppliers to determine factors that affect prices and availability and perform market analysis as needed.
· Supports other departments within the company
· Exhibits accuracy and thoroughness when purchasing product.
· Establishing foreign and domestic suppliers as needed.
· Respond promptly to branch needs and feedback to improve service.
· Studying sales records and inventory levels.
· Proven ability to work in an environment where the team relies on the collaboration and assistance of each member
· of the team.
· Assists with special projects as necessary.
Will be required to perform other duties as requested, directed, or assigned.
Job Knowledge, Skills, and Abilities:
General knowledge of procurement and material inventoryTo perform this job successfully, an individual should have strong knowledge of Microsoft Suite software, specifically proficient in Word, Excel, Power Point, Outlook. Skilled in Epicor Prophet 21, and DSX forecastingExcellent written and oral communication skills.Ability to work independently.Excellent mathematical skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percentages, discounts, interest, commissions, proportions, percentages, and volume,Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.
Education and Experience:
High school diploma or equivalentBachelor’s Degree PreferredAPICS CPIM preferredKnowledge of HVAC parts/products and components. Minimum of 3 years of working MRP experience.Familiar with HVAC vendors and suppliers.
Physical Demands:
· Required to lift up to 35 lbs.
· Must be able to sit/stand up to 8-10 hours per day
· Regularly required to sit, stand, bend, reach, and move about the facility.
· May be subject to sitting for long periods of time to perform job scope.
Work Environment:
· Location of position: Corporate Headquarters
· Background checks and drug tests required
· Work will generally be performed in an office environment.
· May be exposed to shop elements such as noise, dust, odors, fumes, and oils.
· May be required to work hours other than the regular schedule
These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.JOB DESCRIPTION
TITLE: Warehouse Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Warehouse
Rev Date: 4.29.2026
Reports to: Manager
Position Summary:
Receives, stores, ships, and distributes heating and air conditioning parts, supplies, materials, tools, equipment, and products which may include Order Puller, forklift operator, order checker, stocker, receiver, or order tagger.
Essential Duties and Responsibilities:
Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.Convey materials and items from receiving or production areas to storage or designated areas.Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product codeFills requisitions, work orders, or requests for materials, tools, or other stock items and distributes the itemsAssembles customer orders from stock and places orders on pallets, shelves, or conveys orders to the packing station or shipping department.Straightens work area and fronts merchandise for easy and accurate access.The role involves receiving materials from suppliers, opening containers (bales, crates, etc.), and marking items with identifying information for easy tracking.Precise record-keeping of received and distributed items is crucial, along with conducting and maintaining inventory records.The role includes weighing and counting items to ensure accurate distribution and compliance with company standards.Arrange Stock parts are arranged in a specific sequence for assembly lines, ensuring efficiency in production.Clean-up, keeping tidy work area, and general housekeeping are required which may include dusting area and merchandise, sweeping, mopping and removing boxes and clutter from the work area.· Will be required to perform other duties as requested, directed or assigned.
Required Competencies, Knowledge, Skills, & Abilities:
Excellent communication and customer service skills.Ability to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Ability to pass and maintain Forklift certificationPhysical ability to lift and handle products safely.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Regularly talk, hear, read and identify numbers & numbers for accurate order filling and receiving material, payment processing
Education & Experience:
· High School Diploma or General Education Degree (GED)
· One year HVAC industry experience
· General knowledge of HVAC products preferred
Supervisory Responsibilities:
· None
Physical Demands:
· Required to lift up to 75 lbs.
· Regularly required to sit, stand, walk, climb, bend, stoop, reach, twist, stretch, kneel, squat, crouch, crawl, push, pull, and move about the facility for the entirety of the shift.
Work Environment:
Location of position: TX, OKBackground check, Physical and Drug Test RequiredPossess and maintain a valid driver’s licenseWork will generally be performed in a retail work & warehouse environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular schedule
These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.Position: Warehouse/Driver
Reports to: Branch Manager
Job Summary:
We are seeking a reliable Warehouse/Driver to join our team at our location in Hutto, TX. The Warehouse/Driver will be responsible for safely and efficiently transporting goods to and from our warehouse, as well as assisting with general warehouse duties. Operates commercial vehicle to transport and deliver heating and air conditioning products parts, and other materials to customers or Insco locations. Will also be responsible for performing warehouse and counter sales duties at the branch.
Primary Responsibilities:
Responsibly transports and loads/unloads items to a customer s job site, place of business, or other assigned destination.Build strong relationships with the customers to ensure that we continue to deliver an outstanding customer experience.Inspect truck pre and post trip to ensure everything, including emergency, mechanical and safety gear, is in working order.Performs required minor maintenance and keeps the vehicle clean.Obtain and maintain necessary documentation such as proof of delivery/pick up, driver logs, truck condition forms, maintenance logs, etc.Collects/picks up empty containers or rejected/unsold merchandise.Assist with branch operations such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing, and retrieving stock, cycle counts/inventory, etc.Supports the branch with counter sales support.Will be required to perform other duties as requested, directed or assigned.Requirements:
High school diploma or equivalencyMaintain a Valid driver s license with a satisfactory MVRPass and maintain organizational forklift certification.At least one years experience or driver certificate from driver training schoolRegularly required to sit. Must be able to stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend frequently, twist, reach, stretch, kneel, squat, push, pull, and lift items that may weigh up to 75 pounds. The role also regularly to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks.Must be able to pass a DOT physical, drug test, MVR, TXDOT hazmat test with endorsements, and background check.These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
JOB DESCRIPTION
TITLE: Warehouse Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Warehouse
Rev Date: 4.29.2026
Reports to: Manager
Position Summary:
Receives, stores, ships, and distributes heating and air conditioning parts, supplies, materials, tools, equipment, and products which may include Order Puller, forklift operator, order checker, stocker, receiver, or order tagger.
Essential Duties and Responsibilities:
Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.Convey materials and items from receiving or production areas to storage or designated areas.Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product codeFills requisitions, work orders, or requests for materials, tools, or other stock items and distributes the itemsAssembles customer orders from stock and places orders on pallets, shelves, or conveys orders to the packing station or shipping department.Straightens work area and fronts merchandise for easy and accurate access.The role involves receiving materials from suppliers, opening containers (bales, crates, etc.), and marking items with identifying information for easy tracking.Precise record-keeping of received and distributed items is crucial, along with conducting and maintaining inventory records.The role includes weighing and counting items to ensure accurate distribution and compliance with company standards.Arrange Stock parts are arranged in a specific sequence for assembly lines, ensuring efficiency in production.Clean-up, keeping tidy work area, and general housekeeping are required which may include dusting area and merchandise, sweeping, mopping and removing boxes and clutter from the work area.· Will be required to perform other duties as requested, directed or assigned.
Required Competencies, Knowledge, Skills, & Abilities:
Excellent communication and customer service skills.Ability to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Ability to pass and maintain Forklift certificationPhysical ability to lift and handle products safely.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Regularly talk, hear, read and identify numbers & numbers for accurate order filling and receiving material, payment processing
Education & Experience:
· High School Diploma or General Education Degree (GED)
· One year HVAC industry experience
· General knowledge of HVAC products preferred
Supervisory Responsibilities:
· None
Physical Demands:
· Required to lift up to 75 lbs.
· Regularly required to sit, stand, walk, climb, bend, stoop, reach, twist, stretch, kneel, squat, crouch, crawl, push, pull, and move about the facility for the entirety of the shift.
Work Environment:
Location of position: TX, OKBackground check, Physical and Drug Test RequiredPossess and maintain a valid driver’s licenseWork will generally be performed in a retail work & warehouse environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular schedule
These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.TITLE: Branch Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Store
Reports to: Branch Manager
A Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.
Essential Duties and Responsibilities:
Provide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.Deliver outstanding customer service through strong interpersonal skills and active listening.Safely handle and load products into customers’ vehicles for secure transport.Maintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.Perform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.Clearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.Conduct accurate cycle counts and inventory management as needed.Operate a forklift safely and efficiently.May drive/ deliver goods as neededMay work warehouse as neededBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.Will be required to perform other duties as requested, directed or assigned.Required Competencies, Knowledge, Skills, & Abilities:
Strong product knowledge with the ability to provide recommendations and solutions.Excellent communication and customer service skills.Strong written and verbal communication skillsAbility to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Forklift certification and ability to maintain certification.Physical ability to lift and handle products safely.Education & Experience:
High School Diploma or General Education Degree (GED)One year HVAC industry experienceGeneral knowledge of HVAC products preferredSupervisory Responsibilities:
NonePhysical Demands:
Required to lift up to 75 lbs.Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.Work Environment:
Location of position: Dallas, TexasBackground checks and drug tests requiredPossess and maintain a valid driver’s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular scheduleThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
Position: Warehouse/Driver
Reports to: Branch Manager
Job Summary:
We are seeking a reliable Warehouse/Driver to join our team at our location in Hutto, TX. The Warehouse/Driver will be responsible for safely and efficiently transporting goods to and from our warehouse, as well as assisting with general warehouse duties. Operates commercial vehicle to transport and deliver heating and air conditioning products parts, and other materials to customers or Insco locations. Will also be responsible for performing warehouse and counter sales duties at the branch.
Primary Responsibilities:
Responsibly transports and loads/unloads items to a customer s job site, place of business, or other assigned destination.Build strong relationships with the customers to ensure that we continue to deliver an outstanding customer experience.Inspect truck pre and post trip to ensure everything, including emergency, mechanical and safety gear, is in working order.Performs required minor maintenance and keeps the vehicle clean.Obtain and maintain necessary documentation such as proof of delivery/pick up, driver logs, truck condition forms, maintenance logs, etc.Collects/picks up empty containers or rejected/unsold merchandise.Assist with branch operations such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing, and retrieving stock, cycle counts/inventory, etc.Supports the branch with counter sales support.Will be required to perform other duties as requested, directed or assigned.Requirements:
High school diploma or equivalencyMaintain a Valid driver s license with a satisfactory MVRPass and maintain organizational forklift certification.At least one years experience or driver certificate from driver training schoolRegularly required to sit. Must be able to stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend frequently, twist, reach, stretch, kneel, squat, push, pull, and lift items that may weigh up to 75 pounds. The role also regularly to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks.Must be able to pass a DOT physical, drug test, MVR, TXDOT hazmat test with endorsements, and background check.These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
TITLE: Branch Associate
Salary Level: Hourly
FLSA Classification: Non-Exempt
Department: Store
Reports to: Branch Manager
A Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.
Essential Duties and Responsibilities:
Provide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.Deliver outstanding customer service through strong interpersonal skills and active listening.Safely handle and load products into customers’ vehicles for secure transport.Maintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.Perform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.Clearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.Conduct accurate cycle counts and inventory management as needed.Operate a forklift safely and efficiently.May drive/ deliver goods as neededMay work warehouse as neededBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.Will be required to perform other duties as requested, directed or assigned.Required Competencies, Knowledge, Skills, & Abilities:
Strong product knowledge with the ability to provide recommendations and solutions.Excellent communication and customer service skills.Strong written and verbal communication skillsAbility to multi-task and work in a fast-paced environment.Basic computer knowledgeExperience with data entry and inventory management systems preferred.Forklift certification and ability to maintain certification.Physical ability to lift and handle products safely.Education & Experience:
High School Diploma or General Education Degree (GED)One year HVAC industry experienceGeneral knowledge of HVAC products preferredSupervisory Responsibilities:
NonePhysical Demands:
Required to lift up to 75 lbs.Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.Work Environment:
Location of position: Corpus Christi, TexasBackground checks and drug tests requiredPossess and maintain a valid driver’s licenseWork will generally be performed in an retail work environment.May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.May be required to work hours other than the regular scheduleThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.
Company DescriptionInsco Distributing is a family-owned wholesale HVAC distributor that serves contractors in Texas and Oklahoma since 1958. Now, with over 60 years of experience in the industry, we have grown to become a leader in HVAC with over 250 employees in 37 locations.
