Job Type: Part-time position transitioning to full-time within six months. A comprehensive benefits package will be available upon full-time employment.
Schedule:
Monday through FridayLocation:
In-person position based in Romeo, MichiganJob Description
We are seeking a Service Coordinator Assistant to provide administrative support to our service department. This role is ideal for someone who is organized, customer-focused, and thrives in a fast-paced environment. You will balance customer communication, scheduling, and administrative responsibilities to help keep our service operations running efficiently.
Key Responsibilities
Answer inbound customer calls with warmth, professionalism, and a positive attitude.Schedule service appointments by coordinating customer availability and technician schedules.Communicate effectively with customers, service technicians, and internal team members.Update and maintain customer records, databases, and service documentation.Order equipment and materials needed for service jobs.Prepare and transmit reports as required.Adapt to customer needs and handle conversations with professionalism, patience, and care.Perform local errands and deliveries when necessary to support department operations.Qualifications
Experience
Experience in scheduling is required.Customer service experience is highly desirable.Comfortable working in a fast-paced, team-oriented environment.Experience with Sage software is a plus.Skills
Strong verbal and written communication skills.Excellent organizational skills and attention to detail.Comfortable using technology and learning new software systems.Ability to manage multiple tasks and priorities simultaneously.Strong problem-solving skills and a proactive approach to work.You'll Thrive in This Role If You:
Are naturally friendly, approachable, and easy to talk to.Stay organized and pay close attention to details.Communicate clearly, confidently, and professionally.Remain calm and positive in busy environments.Take ownership of your responsibilities and follow through on commitments.Enjoy helping customers and supporting a collaborative team.Education
High School Diploma or equivalent required.License/Certification
Valid Driver's License required.Reliable transportation required.Company DescriptionIno-Tek is the nation’s leading, independent provider of fully code-compliant Life Safety / Hazardous Material Emergency Alarm Systems featuring Gas and Vapor Detection and Liquid Leak Detection. Our headquarters – including the engineering and design center – is in Romeo Michigan. Ino-Tek has sales and support personnel responsible for North America and other strategic regions around the world. Our Life Safety systems are installed in Automotive Research and Development facilities, Universities, Hospitals, Refineries, Chemical Plants, Power & Gas Facilities, Educational and Institutional Facilities, Manufacturing Plants, Water & Wastewater treatment plants, Heavy Industry, Mining, Food & Beverage, Semi-Conductor and Government Facilities throughout North America.Company DescriptionIno-Tek is the nation’s leading, independent provider of fully code-compliant Life Safety / Hazardous Material Emergency Alarm Systems featuring Gas and Vapor Detection and Liquid Leak Detection. Our headquarters – including the engineering and design center – is in Romeo Michigan. Ino-Tek has sales and support personnel responsible for North America and other strategic regions around the world. Our Life Safety systems are installed in Automotive Research and Development facilities, Universities, Hospitals, Refineries, Chemical Plants, Power & Gas Facilities, Educational and Institutional Facilities, Manufacturing Plants, Water & Wastewater treatment plants, Heavy Industry, Mining, Food & Beverage, Semi-Conductor and Government Facilities throughout North America. Read LessJob Type: Part-time position transitioning to full-time within six months. A comprehensive benefits package will be available upon full-time employment.
Schedule:
Monday through FridayLocation:
In-person position based in Romeo, MichiganJob Description
We are seeking a Service Coordinator Assistant to provide administrative support to our service department. This role is ideal for someone who is organized, customer-focused, and thrives in a fast-paced environment. You will balance customer communication, scheduling, and administrative responsibilities to help keep our service operations running efficiently.
Key Responsibilities
Answer inbound customer calls with warmth, professionalism, and a positive attitude.Schedule service appointments by coordinating customer availability and technician schedules.Communicate effectively with customers, service technicians, and internal team members.Update and maintain customer records, databases, and service documentation.Order equipment and materials needed for service jobs.Prepare and transmit reports as required.Adapt to customer needs and handle conversations with professionalism, patience, and care.Perform local errands and deliveries when necessary to support department operations.Qualifications
Experience
Experience in scheduling is required.Customer service experience is highly desirable.Comfortable working in a fast-paced, team-oriented environment.Experience with Sage software is a plus.Skills
Strong verbal and written communication skills.Excellent organizational skills and attention to detail.Comfortable using technology and learning new software systems.Ability to manage multiple tasks and priorities simultaneously.Strong problem-solving skills and a proactive approach to work.You'll Thrive in This Role If You:
Are naturally friendly, approachable, and easy to talk to.Stay organized and pay close attention to details.Communicate clearly, confidently, and professionally.Remain calm and positive in busy environments.Take ownership of your responsibilities and follow through on commitments.Enjoy helping customers and supporting a collaborative team.Education
High School Diploma or equivalent required.License/Certification
Valid Driver's License required.Reliable transportation required.Company DescriptionIno-Tek is the nation’s leading, independent provider of fully code-compliant Life Safety / Hazardous Material Emergency Alarm Systems featuring Gas and Vapor Detection and Liquid Leak Detection. Our headquarters – including the engineering and design center – is in Romeo Michigan. Ino-Tek has sales and support personnel responsible for North America and other strategic regions around the world. Our Life Safety systems are installed in Automotive Research and Development facilities, Universities, Hospitals, Refineries, Chemical Plants, Power & Gas Facilities, Educational and Institutional Facilities, Manufacturing Plants, Water & Wastewater treatment plants, Heavy Industry, Mining, Food & Beverage, Semi-Conductor and Government Facilities throughout North America.Company DescriptionIno-Tek is the nation’s leading, independent provider of fully code-compliant Life Safety / Hazardous Material Emergency Alarm Systems featuring Gas and Vapor Detection and Liquid Leak Detection. Our headquarters – including the engineering and design center – is in Romeo Michigan. Ino-Tek has sales and support personnel responsible for North America and other strategic regions around the world. Our Life Safety systems are installed in Automotive Research and Development facilities, Universities, Hospitals, Refineries, Chemical Plants, Power & Gas Facilities, Educational and Institutional Facilities, Manufacturing Plants, Water & Wastewater treatment plants, Heavy Industry, Mining, Food & Beverage, Semi-Conductor and Government Facilities throughout North America. Read LessJob Type: Part-time position transitioning to full-time within six months. A comprehensive benefits package will be available upon full-time employment.
Schedule:
Monday through FridayLocation:
In-person position based in Romeo, MichiganJob Description
We are seeking a Service Coordinator Assistant to provide administrative support to our service department. This role is ideal for someone who is organized, customer-focused, and thrives in a fast-paced environment. You will balance customer communication, scheduling, and administrative responsibilities to help keep our service operations running efficiently.
Key Responsibilities
Answer inbound customer calls with warmth, professionalism, and a positive attitude.Schedule service appointments by coordinating customer availability and technician schedules.Communicate effectively with customers, service technicians, and internal team members.Update and maintain customer records, databases, and service documentation.Order equipment and materials needed for service jobs.Prepare and transmit reports as required.Adapt to customer needs and handle conversations with professionalism, patience, and care.Perform local errands and deliveries when necessary to support department operations.Qualifications
Experience
Experience in scheduling is required.Customer service experience is highly desirable.Comfortable working in a fast-paced, team-oriented environment.Experience with Sage software is a plus.Skills
Strong verbal and written communication skills.Excellent organizational skills and attention to detail.Comfortable using technology and learning new software systems.Ability to manage multiple tasks and priorities simultaneously.Strong problem-solving skills and a proactive approach to work.You'll Thrive in This Role If You:
Are naturally friendly, approachable, and easy to talk to.Stay organized and pay close attention to details.Communicate clearly, confidently, and professionally.Remain calm and positive in busy environments.Take ownership of your responsibilities and follow through on commitments.Enjoy helping customers and supporting a collaborative team.Education
High School Diploma or equivalent required.License/Certification
Valid Driver's License required.Reliable transportation required.Company DescriptionIno-Tek is the nation’s leading, independent provider of fully code-compliant Life Safety / Hazardous Material Emergency Alarm Systems featuring Gas and Vapor Detection and Liquid Leak Detection. Our headquarters – including the engineering and design center – is in Romeo Michigan. Ino-Tek has sales and support personnel responsible for North America and other strategic regions around the world. Our Life Safety systems are installed in Automotive Research and Development facilities, Universities, Hospitals, Refineries, Chemical Plants, Power & Gas Facilities, Educational and Institutional Facilities, Manufacturing Plants, Water & Wastewater treatment plants, Heavy Industry, Mining, Food & Beverage, Semi-Conductor and Government Facilities throughout North America.Company DescriptionIno-Tek is the nation’s leading, independent provider of fully code-compliant Life Safety / Hazardous Material Emergency Alarm Systems featuring Gas and Vapor Detection and Liquid Leak Detection. Our headquarters – including the engineering and design center – is in Romeo Michigan. Ino-Tek has sales and support personnel responsible for North America and other strategic regions around the world. Our Life Safety systems are installed in Automotive Research and Development facilities, Universities, Hospitals, Refineries, Chemical Plants, Power & Gas Facilities, Educational and Institutional Facilities, Manufacturing Plants, Water & Wastewater treatment plants, Heavy Industry, Mining, Food & Beverage, Semi-Conductor and Government Facilities throughout North America. Read Less