Job Summary:
The Server is responsible for providing excellent customer service to guests by taking orders, delivering food and beverages, and ensuring an enjoyable dining experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
Greet guests promptly and professionally.Present menus and explain daily specials or promotions.Take accurate food and beverage orders and input them into the POS system.Serve food and drinks in a timely and courteous manner.Check in with guests to ensure satisfaction throughout their meal.Handle guest requests, complaints, or concerns professionally and efficiently.Clear tables, reset for the next guests, and maintain a clean and organized dining area.Follow all food safety and sanitation guidelines.Process payments, issue receipts, and handle cash or credit card transactions accurately.Collaborate with kitchen and bar staff to ensure smooth service.Uphold the restaurants appearance, policies, and service standards at all times.Requirements:
Previous serving or customer service experience preferred.Excellent communication and interpersonal skills.Ability to multitask and stay organized under pressure.Basic math skills for handling transactions.Friendly, professional, and team-oriented attitude.Flexible schedule, including weekends and holidays.Ability to stand, walk, and carry trays for extended periods. Read LessJob Summary:
The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas in accordance with the hotels standards. This position ensures that guests experience a clean, safe, and comfortable environment during their stay.
Key Responsibilities:
Clean, dust, and sanitize guest rooms, bathrooms, and assigned public areas.Change bed linens and replace towels and amenities.Vacuum carpets, sweep and mop floors.Replenish room supplies (e.g., soap, shampoo, toilet paper).Report any maintenance issues or damages to the supervisor.Follow all safety and sanitation procedures.Handle guest requests promptly and professionally.Ensure carts and storage areas are clean and organized.Follow hotel policies and procedures regarding keys, lost & found, and room entry.Requirements:
Previous housekeeping or cleaning experience preferred but not required.Ability to work independently and as part of a team.Attention to detail and high standards of cleanliness.Physical stamina to perform repetitive tasks, stand for long periods, and lift/move items (up to 25 lbs).Flexible availability including weekends and holidays.Ability to follow instructions and hotel procedures.