We are looking for a Senior Scrum Master for our client in Grand Rapids, Michigan. This is a 12-month contract with the possibility of extension.
***This is ON-SITE requirement (Monday- Thursday)***
Seeking a Scrum Master to support delivery for a complex enterprise business capability involving data, reporting, analytics, downstream application use, and future business interpretation. The work may include areas such as performance measurement, sales-related data, organizational activity, enterprise workflows, and achievement-based outcomes.
The ideal candidate is an experienced Agile leader who can help teams execute effectively, manage ambiguity, remove obstacles, and work across business, product, technology, and data stakeholders. Experience supporting enterprise data, reporting, analytics, or cross-functional technology initiatives is helpful, but not required.
Responsibilities
· Lead Agile delivery using Scrum, Kanban, or hybrid Agile practices.
· Facilitate sprint planning, daily standups, backlog refinement, sprint reviews, retrospectives, and related team ceremonies.
· Help clarify goals, scope, priorities, risks, dependencies, and delivery expectations.
· Partner with product owners, business analysts, architects, developers, quality assurance resources, data teams, and stakeholders.
· Remove impediments, manage cross-team dependencies, and protect the team from unnecessary disruption.
· Support backlog readiness by helping convert business needs into clear user stories, acceptance criteria, and delivery outcomes.
· Coordinate work involving enterprise data, reporting, analytics, downstream systems, and related application capabilities.
· Promote transparency, continuous improvement, Agile maturity, quality, and delivery accountability.
· Identify delivery risks early and help drive practical resolution.
Required Skills
· Excellent communication, facilitation, coaching, and stakeholder management skills.
· Demonstrated experience supporting full-cycle Agile delivery teams.
· Strong ability to manage ambiguity in enterprise technology environments.
· Experience removing blockers, resolving conflicts, and improving team execution.
· Understanding of Agile principles, Lean Software Development, Scrum, Kanban, and continuous improvement practices.
· Ability to quickly learn a business domain and connect delivery work to business value.
· Experience working with distributed or global teams.
· Ability to coordinate across multiple systems, teams, and stakeholder groups.
Preferred Skills
· Experience supporting enterprise data, reporting, analytics, workflow, or platform-related initiatives.
· Familiarity with performance measurement, sales-related data, organizational activity, or achievement-based programs.
· Experience working with downstream application use, data interpretation, or enterprise information models.
· Familiarity with product management practices in Agile environments.
· Experience with user stories, Agile estimation, acceptance criteria, and backlog refinement.
· Knowledge of Agile engineering practices such as Test-Driven Development (TDD), SOLID principles, Continuous Integration / Continuous Delivery (CI/CD), INVEST criteria, and quality-first delivery.
· Scrum of Scrums or other cross-team coordination experience.
· Experience in large enterprise environments.
Qualifications
· Scrum Master certification preferred, such as Certified ScrumMaster (CSM) or Professional Scrum Master I (PSM I).
· Coaching credential, such as International Coaching Federation (ICF), is optional.
· Prior experience as a Senior Scrum Master, Agile Delivery Lead, Agile Coach, or similar role preferred.
Company DescriptionInitech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception more than fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.Company DescriptionInitech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception more than fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People. Read LessSoftware QA Engineer
Quality Assurance | Web and Mobile Applications
Work arrangement
Hybrid, Monday through Thursday onsite
Project duration
Through the EOY 2026, with the possibility of extension
Position Overview
Initech Global is seeking a meticulous, quality-focused Software QA Engineer for their client in Grand Rapids, Michigan to support end-to-end quality across customer-facing web and mobile applications. The role is centered on quality assurance, with an emphasis on testing rigor, usability, and the ability to understand requirements and user impact.
Key Responsibilities
· Own end-to-end quality for customer-facing web and mobile applications.
· Design and execute comprehensive manual and automated testing strategies.
· Define and maintain test plans, test cases, regression coverage, and defect tracking for UI and API testing.
· Validate APIs and perform data-driven testing to ensure front-end and back-end coverage.
· Collaborate with developers, designers, and stakeholders to improve product usability and quality.
· Translate user behavior and product requirements into clear QA deliverables and acceptance coverage.
· Participate in Agile ceremonies and provide a user-focused QA perspective during requirements refinement.
· Identify UI and UX gaps early and advocate for improvements before release.
· Support backlog refinement and user story validation from a quality and testability perspective.
Required Qualifications
· 5+ years of hands-on Quality Assurance experience, including mobile and web application testing.
· Demonstrated experience with manual and automated testing tools such as Cypress and Selenium.
· Experience validating APIs and executing data-driven tests.
· Strong working knowledge of the software development life cycle and Agile methodologies, including Scrum and Kanban.
· Proven ability to identify user pain points, usability issues, and workflow risks early in the development life cycle.
· Highly detail-oriented, methodical, and committed to delivering reliable, customer-centered products.
· Excellent communication skills and the ability to collaborate across technical and non-technical teams.
· High-level familiarity with requirements clarification, user stories, acceptance criteria, backlog refinement, and prioritization.
Preferred Qualifications
· Experience defining or refining user stories, acceptance criteria, or product requirements.
· Background incorporating user research or customer feedback into quality decisions.
· Familiarity with performance or load testing tools.
· Experience building and executing automation frameworks from the ground up.
Why Join Us?
· Work on high-impact digital products used by real customers.
· Apply strong technical QA skills while helping improve the user experience.
· Join a team that values quality, ownership, collaboration, and continuous improvement.
Company DescriptionInitech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception more than fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.Company DescriptionInitech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception more than fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People. Read LessWe are looking for Senior DevOps Engineer for our client in Grand Rapids, Michigan. This is a contract role through the end of the year 2026 with the possibility of extension.
***Position is on-site (Monday-Thursday) ***
We are seeking an experienced Senior DevOps Engineer to design, implement, and maintain scalable, reliable, and secure cloud infrastructure solutions. The ideal candidate is proactive, detail-oriented, and highly skilled in Kubernetes, AWS, Infrastructure as Code, and modern CI/CD practices.
This role will partner closely with development, quality assurance, product, and infrastructure teams to improve deployment processes, system reliability, operational efficiency, and overall platform performance.
Key Responsibilities:
Kubernetes and Container Orchestration
Design, deploy, manage, and optimize Kubernetes clusters supporting scalable and highly available workloads.Implement container orchestration standards, security controls, resource management, and deployment best practices.Integrate Kubernetes environments with automated build, testing, and deployment pipelines.Troubleshoot cluster, application, networking, and performance-related issues.AWS Cloud Infrastructure
Architect, implement, and manage cloud infrastructure using AWS services, including EC2, S3, VPC, RDS, Lambda, IAM, CloudWatch, and related technologies.Design cloud-native solutions focused on scalability, availability, security, cost efficiency, and operational resilience.Use AWS CDK and Terraform to automate infrastructure provisioning and configuration.Maintain consistent infrastructure standards across development, testing, and production environments.CI/CD and Automation
Develop and maintain CI/CD pipelines using AWS CodePipeline, Jenkins, or similar tools.Automate build, testing, deployment, and infrastructure management processes.Monitor and troubleshoot pipeline failures, performance issues, and deployment risks.Develop automation and operational tooling using Python, Bash, or similar scripting languages.Monitoring, Reliability, and Optimization
Implement and maintain monitoring, alerting, logging, and incident-management solutions using Prometheus, Grafana, Dynatrace, CloudWatch, or similar platforms.Improve system performance, scalability, availability, and fault tolerance.Participate in incident response, root-cause analysis, and the implementation of preventive actions.Identify opportunities to improve infrastructure costs, operational processes, and system reliability.Collaboration and Technical Leadership
Partner with development, QA, product, security, and infrastructure teams to define DevOps strategies and engineering best practices.Provide technical guidance on cloud architecture, automation, deployment, and operational readiness.Support knowledge sharing, documentation, and the continuous improvement of engineering standards.Promote a culture of automation, ownership, reliability, and continuous learning.AI-Enabled Engineering
Use Claude and other approved AI tools to accelerate troubleshooting, scripting, documentation, infrastructure design, and operational analysis.Apply AI responsibly to enhance technical capabilities, improve delivery efficiency, and increase the quality and consistency of engineering work.
Required Skills and Experience:
Strong hands-on experience with Kubernetes administration, deployment, and container orchestration.In-depth knowledge of AWS services, cloud infrastructure, and cloud-native architecture.Experience with Infrastructure as Code using AWS CDK and Terraform.Strong experience developing and maintaining CI/CD pipelines using AWS CodePipeline, Jenkins, or comparable platforms.Working knowledge of Apache Kafka or similar distributed messaging technologies.Experience with monitoring and observability tools such as Prometheus, Grafana, Dynatrace, or CloudWatch.Proficiency in scripting and automation using Python, Bash, or similar languages.Strong understanding of Git workflows, branching strategies, and version-control practices.Knowledge of cloud security, networking, identity and access management, and infrastructure reliability principles.Strong troubleshooting, communication, collaboration, and problem-solving skills.Preferred Qualifications:
AWS, Kubernetes, or DevOps-related certifications.Experience supporting enterprise-scale, highly available production environments.Familiarity with GitOps, Helm, service mesh technologies, and container security.Experience with incident management, disaster recovery, and business continuity practices.Demonstrated ability to evaluate and adopt emerging technologies, including AI-assisted engineering tools.Company DescriptionInitech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception more than fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.Company DescriptionInitech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception more than fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People. Read Less
