The IV Infusion Specialist is responsible for proficient IV placement, patient preparation, and assisting with clinical operations to ensure a seamless and positive patient experience. This role primarily serves adult and geriatric patients receiving infusion therapies. The ideal candidate is highly skilled in venipuncture, attentive to patient needs, and comfortable caring for older adults who may have complex medical histories or challenging IV access.
Key Responsibilities
Perform IV catheter insertion with a high level of proficiency and accuracyProvide care to adult and geriatric patients in an outpatient infusion settingPrepare and room patients for infusion therapyObtain and document vital signs, medical history, and intake informationMonitor patients during infusion treatments and promptly report adverse reactionsMaintain accurate and timely documentation in the EMR systemEnsure compliance with all safety, infection control, OSHA, and HIPAA guidelinesAssist with maintaining clinical supplies and inventorySupport overall clinic flow to ensure efficiency and patient satisfactionProvide exceptional customer service and maintain a professional bedside manner Read LessInfusion Solutions is seeking a professional, organized, and patient-focused Front Desk Coordinator to join our infusion center team. This role is responsible for providing excellent customer service to patients, supporting daily clinic operations, managing scheduling and intake processes, and ensuring accurate communication between patients, providers, nursing staff, and insurance teams.
The ideal candidate is dependable, detail-oriented, able to multitask in a fast-paced medical environment, and committed to creating a welcoming and compassionate patient experience.
Responsibilities
Greet and check in patients for infusion appointmentsAnswer incoming phone calls and respond to patient inquiries professionallySchedule, reschedule, and confirm appointmentsVerify patient demographics, insurance information, and required documentationCollect co-pays and process patient payments when applicableScan and upload medical records and documents into the EMR systemCoordinate communication between providers, nurses, pharmacies, and patientsMonitor patient flow and assist with maintaining efficient clinic operationsEnsure all intake forms, consents, and authorizations are completedMaintain confidentiality and comply with HIPAA guidelinesAssist with supply inventory and general administrative tasksSupport prior authorization and referral processes as neededMaintain a clean, organized, and professional front office environment Read Less