Patient Billing/Collections Specialist (In-Person) – Roswell, GA
A multi-location specialty medical practice is seeking a high-performing Patient Billing & Collections Specialist for our Roswell, GA office. This is a fully in-person role (no remote or hybrid options).
The ideal candidate is detail-oriented, results-driven, and confident communicating with patients regarding balances and financial responsibility. This role requires someone who can actively drive collections, not just make calls.
Key Responsibilities:
Perform patient billing follow-up and collections on outstanding balancesContact patients regarding balances and establish payment arrangementsMaintain and track payment plans with consistent follow-upWork claim denials and coordinate with insurance as neededAccurately document all account activity and communicationCollaborate with billing and front office teams to resolve account issuesQualifications:
2+ years of medical billing and collections experience requiredStrong understanding of insurance, EOBs, and patient responsibilityProven ability to meet daily and weekly collection goalsExcellent communication and negotiation skillsExperience in infusion and/or wound care is a plusMust live within a reasonable commuting distance to Roswell, GA