Position Title: Mechanic – Body Repair
Safety Sensitive: Yes
Supervisor’s Title: Manager – Vehicle Maintenance
FLSA Status: Non-Exempt
Department: Vehicle Maintenance
Division: Preventative Maintenance and Repairs
This is an on-site position. This role will not be remote.
Applicants must be currently authorized to work in the US on a full-time basis. IPTC will not sponsor visas or work authorizations for this position.
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 31 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.
At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and to another day of life in Indianapolis and the surrounding areas.
We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.
INDYGO MISSION
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce, and ridership innovations so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours/week.Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date). Free on-site wellness clinic for employees and their families. Retirement plan (401A and 457B). Tuition reimbursement. Free IndyGo transportation for employees and their families. Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Body Repair Mechanic is responsible for using a variety of tools, welding equipment, and specialized knowledge to fabricate, weld, and manipulate a variety of materials to repair the bodies and frames of corporation vehicles.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To succeed in this role, an individual must be able to perform satisfactorily the functions listed below. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.
ESSENTIAL FUNCTIONS
Examine and diagnose damage to metal, plastic, and fiberglass body panels and a variety of parts and components on corporation vehicles. Determine the proper course of action to facilitate vehicle repair, adjustment, and component replacement.Remove, repair, adjust, and replace the body panel, door, seat and flooring, destination sign, and window.Cut body panels using plasma arc cutter, and uses oxyacetylene cutting/welding, and MIG welding equipment to repair and form body panels and other automotive and bus parts.Apply body fillers, sands, and paints, as appropriate.Weld and rivet body parts, as needed.Locate and repair leaks at seams and beading.Operate forklifts, overhead cranes, hydraulic lifts, hoists and jacks, and tugs used for pulling disabled buses.Respond to and aid in emergencies that require the movement of corporation vehicles involved in incidents and accidents.Complete relevant paperwork and reports.Perform all tasks and assignments within the established safety practices and maintenance guidelines.EDUCATION AND EXPERIENCE
To perform this job successfully, an individual must have the following education and experience.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements below represent the knowledge, skills, and abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Strong knowledge of techniques and tools necessary for the repair of automobile and bus bodies.Operational knowledge of the methods and practices used to construct and shape sheet steel, aluminum, plastic, fiberglass, wood, plywood, and other materials commonly used in automotive and diesel bus bodies.Ability to diagnose and repair body panels and vehicle components including lights, windows, seats, and flooring; repair said components and systems effectively, skillfully, and in a timely manner under established deadlines.Skilled in metal cutting techniques, including the use of plasma machines; welding using oxy-acetylene and MIG welding equipment; riveting; the application, sanding, and finishing of body fillers; and the removal and replacement of automotive glass.Ability to select and use correct parts, tools, and test equipment to perform scheduled and unscheduled maintenance.Ability to use workshop and diagnostic software and hardware.Operational knowledge of mandated safety principles related to personal protective equipment, chemical hazards, lockout/tag out, and general shop safety and cleanliness practices.Ability to prioritize, organize, and manage tasks and time effectively.PHYSICAL DEMANDS
The physical demands described here represent those an individual must meet to perform the essential functions of this job successfully. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions. Work is performed in a fast‑paced, deadline‑oriented environment.
Ability to work in a deadline-oriented environment.Ability to work independently with work checked on a regular basis.Requires exposure to heavy machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust.Must be able to pass all post-offer physical testing and be able to complete all physical job functions as defined in the Functional Job Description.Ability to work night and weekend work shifts and overtime on a regular basis due to assignment shifts being picked bi-annually according to the current Collective Bargaining Agreement.IndyGo is an Equal Opportunity Employer.
Read LessPosition Title: Facilities Maintenance Technician
Safety Sensitive: No
Supervisor’s Title: Facilities Supervisor
FLSA Status: Non-Exempt
Department: Facilities
Division: Operations
This is an on-site position. This role will not be remote. This is a union-represented position.
ABOUT US
We are IndyGo, a municipal corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 31 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.
At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and to another day of life in Indianapolis and the surrounding areas.
We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.
INDYGO MISSION
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Diversity: We promote, embrace, and value all individuals.
Safety: We ensure safe and secure environments.
Excellence: We strive for quality in everything we do.
Teamwork: We actively promote effective communication, collaboration, and partnerships.
Respect: We value and treat all with dignity.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours/week.Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date). Free on-site wellness clinic for employees and their families. Retirement plan (401A and 457B). Tuition reimbursement. Free IndyGo transportation for employees and their families. Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Facility Maintenance Technician will perform simple and routine work involved in the maintenance and repair of grounds, exterior structures, buildings, and related utilities, requiring the use of a variety of trade practices associated with occupations such as carpentry, masonry, plumbing, electrical, cement work, painting, and other related trades.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform the functions listed above in a satisfactory manner. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness-related items.Travel to different sites for service calls.Performs scheduled and nonscheduled repair, maintenance, and installation of machinery, tools, equipment, and/or associated equipment to ensure continuous and safe operation of the property.Directly or indirectly supports all exterior grounds activities, including grass cutting, dumping trash, landscaping, the parking lots, and other exterior area needs.Directly or indirectly supports the installation, maintenance, and repair of HVAC, electrical, plumbing systems and water distribution, and sewage facilities.Supports all sanitation processes and procedures, including rodent and pest control.Performs painting and small-scale structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings.Reads and interprets blueprints, schematics, and technical manuals pertaining to facilities and equipment installed and serviced.Surveys work requirements, measures and calculates materials, labor, and systems requirements, prepares material lists, and carries out required tasks in a timely and efficient manner.Responds to emergency maintenance requests; troubleshoots issues to determine cause and solution.OTHER FUNCTIONS
Maintains records regarding ground maintenance activities. Assists licensed plumbers, electricians, and HVAC personnel as appropriate. Performs other duties as assigned.SUPERVISORY RESPONSIBILITIES
NoneEDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
Formal trade school or an associate degree in facility management, engineering program, or a related field preferred.Minimum of two (2) years experience in the maintenance trade, with strong knowledge of electrical, plumbing, and structural repairs required.A valid Indiana driver’s license is required.KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Ability to read and understand drawings, schematics, blueprints, landscaping techniques, drainage systems, and site preparations and comprehend verbal descriptions pertaining to components.Knowledge of electrical systems, allowing for repairs or adjustments up to and including changing fluorescent ballasts, 120V receptacles, replacing electric motors, identifying and replacing lamps for all applicable fixtures, and keeping stock of same.Ability to reset (adjust) time clocks and controls for various building systems.Knowledge of plumbing systems, allowing for repairs or adjustments of faucets, clogged traps, clogged toilets, flush valves, and irrigation systems.Operational knowledge of the methods and practices used to construct and shape sheet steel, aluminum, plastic, fiberglass, wood, plywood, and other materials commonly used in facilities.Operational knowledge of mandated safety principles related to personal protective equipment, chemical hazards, lockout/tagout, and general shop safety and cleanliness practices.Ability to select and use correct parts, tools, and test equipment to perform scheduled and unscheduled maintenance.Ability to maintain accurate records.Ability to communicate information and ideas so others understand.Ability to understand and follow directions and procedures. Proven decision-making and problem-solving abilities.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to prioritize, organize, and manage tasks and time effectively and adapt to frequent changes in workload. Ability to deal courteously and effectively with supervisors and coworkers.Ability to work in a deadline-oriented environment.Ability to work independently with work checked regularly.PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.Position requires an individual to remain stationary for extended periods without being able to leave the work area. May have to move or position themselves to work at floor level and in confined spaces May have to move occasionally between departments and/or facilities.Requires some exposure to machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust.Ability and willingness to work in close quarters, at heights, and outdoors and to repeatedly move or transport heavy objects weighing up to 75 pounds.Local travel may be required occasionally between various Agency locations.Ability to use tools to perform work, including removing and installing small parts and components and regularly adjusting, assembling, testing, and operating equipment.Must have tools required to perform daily routines. Some tools will be provided.Must be able to pass all post-offer physical testing and complete all physical job functions as defined in the Functional Job Description.Ability to work night and weekend work shifts and overtime regularly due to assignment shifts being picked according to the current Collective Bargaining Agreement.POSITION SELECTION
Open positions shall be awarded to the best-qualified bidder, based on seniority and structured, objective, scored interview questions and answers and discipline for incidents, other than accidents, that occurred within the one (1) year period prior to the date of the interview, other than minor attendance violations. Where interview qualifications are substantially equal, seniority shall govern.
You may submit additional documentation you believe would help us understand your qualifications, including resumes, certifications, letters of reference, cover letters, etc. You are not required to submit any additional documents.
This job posting will remain active for fourteen (14) days from the initial posting date. The final day to submit an application is March 2, 2025. Submissions received after this date will not be reviewed.
IndyGo is an Equal Opportunity Employer.
Read LessPosition Title: Bus Operator Trainee
Safety Sensitive: Yes
Supervisor’s Title: Manager of Transportation Training
FLSA Status: Non-Exempt
Department: Transportation
Division: Operations
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be Indiana's largest public transportation provider. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential and reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.
At IndyGo, getting people from one place to another is much more than just moving riders; it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.
We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and go wherever you want to go on IndyGo.
INDYGO MISSION
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Diversity: We promote, embrace, and value all individuals.
Safety: We ensure safe and secure environments.
Excellence: We strive for quality in everything we do.
Teamwork: We actively promote effective communication, collaboration, and partnerships.
Respect: We value and treat all with dignity.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours/week. Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date). Free on-site wellness clinic for employees and their families. Retirement plan (401A and 457B). Tuition reimbursement. Free IndyGo transportation is available for employees and their families. Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Bus Operator Trainee position is a limited-duration training position in which the incumbent is taught the knowledge and skills necessary to become an IndyGo Professional Bus Operator. After successful completion of the IndyGo Training Academy, an incumbent will know how to transport, safely and expediently, passengers throughout the Indianapolis Metropolitan area.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to satisfactorily perform the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Learns to be and is responsible for conducting self in an appropriate manner as a representative of IndyGo, working effectively in a diverse work environment, making appropriate decisions, safely performing duties, and assuring professional quality of services to all external and internal customers.Learn how to operate a transit bus in revenue and non-revenue service while strictly complying with IndyGo policies, directives, procedures, and all Federal and Indiana traffic laws and regulations. This includes using proper defensive driving techniques.Learn how to perform a pre-trip inspection of a transit bus for mechanical problems before beginning the work assignment. This includes conducting an external/internal visual inspection of the transit bus and pre-testing all necessary equipment, operating/safety devices, and transit bus controls for use while in service. In addition, learn how to conduct an internal visual inspection at the end of revenue service to collect and turn in lost items, check for sleeping passengers, and bring route schedules back inside the operator’s lounge.Learns and maintains a working knowledge of streets, current bus routes, and stops within the service area, as well as IndyGo’s current fare structure and bus pass programs.Learns to comply with the Americans with Disabilities Act (ADA) in operating the transit bus. This includes learning how to assist individuals with disabilities with boarding and de-boarding, when requested, and safely securing wheelchairs and mobility devices in a courteous manner, announcing designated stops and other stops as requested, without question, and examining and testing all passenger accessibility equipment during pre-trip inspections.OTHER FUNCTIONS
Successfully passes the CDL Skills Exam, if applicable.Performs other duties as assigned.EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
Must be at least 21 years of age.Valid Operators/Chauffeurs/Commercial Driver’s License Valid Commercials Driver’s Permit preferred.Valid Indiana CDL with Passenger and Airbrake Endorsements Preferred - Please upload Testing History and DOT Physical if you have these documents.Strong documented experience in customer service.KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Knowledge of and the ability to use standard defensive driving techniques.Ability to effectively communicate, both orally and in writing, while interacting with customers and IndyGo employees in a courteous, professional manner. This includes providing good customer service by attending to the needs of a diverse customer base in a sensitive manner.Above-average decision-making and problem-solving abilities.Basic mathematical abilities (addition, subtraction, multiplication, and division).Ability to tell time and keep a timely schedule.Ability to read and understand maps, routes, and timetables, which includes determining directions and following a mapped-out route.Ability to work and maintain professional composure while under stress and pressure.Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required.Ability to make appropriate decisions based on standard policies and procedures, make quick, safe decisions with minimal supervision, and adapt to constantly changing operation environments.PHYSICAL DEMANDS
The physical demands described here represent those an individual must meet to perform the essential functions of this job successfully. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Ability to work independently with minimal supervision.Must be able to pass a current Department of Transportation (DOT) physical examination by obtaining a DOT Medical Examiner’s Certificate and then maintain a current DOT Medical Examiner’s Certificate thereafter.Must be able to pass all post-offer physical testing and the (DOT) physical examination.Ability to work in an environment with dust, fumes, exhaust, various noise levels, various temperatures, and chemicals for an extended length of time and in various outdoor weather conditions as required.Must be able to sit for long periods of time within a defined workspace that cannot be modified.Must occasionally move and position yourself to conduct inspections and secure wheelchairs.Must be comfortable transporting individuals with service animals.IndyGo is an Equal Opportunity Employer
Position Title: Contract Specialist
Safety Sensitive: No
Supervisor’s Title: Assistant Director of Procurement and Supply Chain Management
FLSA Status: Exempt
Department: Procurement
Division: Finance
Worker Category: Salary Exempt Full-time
Job Class: Professional
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours per weekMedical, dental, and vision coverage (effective on the first of the month following 30 days of employment)Free on-site wellness clinic for employees and their familiesRetirement plans (401A and 457B)Tuition reimbursementFree IndyGo transportation for employees and their familiesEligibility for the Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Contract Specialist is responsible for managing the full solicitation and contract lifecycle, including pre-issuance, pre-award, post-award, administration, and closeout, using applicable federal and state regulations, statutes, and procurement guidelines. This role supports procurement activities between the corporation and the vendor community to ensure transparent, compliant, and cost-effective contracting.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Develop bid documentation and cohesive procurement packages, including determining procurement type, issuing solicitations, drafting contract documents, and communicating with vendors.Facilitate public meetings, internal evaluation meetings, bid openings, tabulations, and evaluation committee processes.Conduct contract negotiations and draft final agreements consistent with Federal Transit Administration (FTA) Best Procurement Practices Manual (BPPM), the Federal Acquisition Regulation (FAR), and organizational best practices.Perform contract administration, including monitoring contract performance and resolving contract related disputes.Conduct cost/price reasonableness analysis and independent value analysis.Ensure compliance with all FTA and federal procurement requirements throughout each contract phase.Maintain records of current and historical procurement contracts.Assist department and project managers with purchase planning and formal procurement procedures.Make recommendations regarding the procurement of goods and services.Support the Assistant Director of Procurement and Senior Contract Specialist with capital projects such as transit vehicle purchases, construction projects, and facility repairs.OTHER FUNCTIONS
Serve as a liaison between accounts payable, receiving, and procurement to ensure timely information flow and issue resolution.Provide research, reports, and information management support to the Assistant Director of Procurement. Perform the duties of the Assistant Director of Procurement or Senior Contract Specialist during their absence, including presenting procurement analysis and recommendations to leadership. Provides guidance and training to project managers and evaluation team members regarding procurement procedures. Assists in implementing procurement policies and reviewing submitted work for accuracy and compliance.Perform other duties as assigned.EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
General procurement principles, practices, and regulations. Basic mathematical concepts used in procurement analysis, including percentages, ratios, and cost evaluation. Operating standard office equipment (computer, calculator, copier, phone systems). Communicating effectively in person, in groups, and through phone, email, and written correspondence. Conducting data analysis and financial reviews. Applying procurement and contract administration principles to daily work. Prioritizing tasks and managing time effectively to meet deadlines. Monitoring budgets and tracking expenses. Working independently with minimal supervision. Maintaining accurate and organized procurement records. Collaborating effectively with diverse internal and external stakeholders.PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work. Work is performed primarily in an office environment. This role may require remaining in a stationary position and moving between departments as tasks necessitate.Occasional local travel; occasional evening or weekend commitments; potential for overnight travel to complete training. Reasonable accommodation will be provided to individuals with disabilities to enable the performance of essential job functions.IndyGo is an Equal Opportunity Employer
Read LessPosition Title: Risk and Safety Specialist
Safety Sensitive: No
Supervisor’s Title: Manager of Risk and Safety
FLSA Status: Exempt
Department: Risk and Safety
Division: Operations
Worker Category: Salary Exempt Full-Time
Job Class: Professional
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours per weekMedical, dental, and vision coverage (effective on the first of the month following 30 days of employment)Free on-site wellness clinic for employees and their familiesRetirement plans (401A and 457B)Tuition reimbursementFree IndyGo transportation for employees and their familiesEligibility for the Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Risk and Safety Specialist is responsible for the coordination of claim administration, health, risk, and safety disciplines for IndyGo. Core responsibilities include data entry for accidents, scheduling and reviewing video, submitting claims to IndyGo’s third-party administrator (TPA), and the reporting and tracking of OSHA injuries. The position also evaluates, monitors, tracks risk and safety performance, and assists in the development of training procedures. This position is responsible for administering safety standards and procedures for protecting employees’ safety and health. Additional responsibilities include assisting in the day-to-day administration and monitoring of IndyGo’s Safety Management System (SMS), the IndyGo Public Transportation Agency Safety Plan (PTASP), monitoring driver’s license status, customer comments and safety concerns, and assisting with the Department of Transportation (DOT)/Federal Transit Administration (FTA) drug and alcohol programs.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Ability to investigate, recommend, and report on claims/ incidents/ accidents without bias.Conduct safety inspections and audits for the corporation and contracted vendors.Investigation and reporting of near-miss safety submissions.Receive and disseminate safety information through newsletters, online, and bulletin boards.Assist with National Transit Data (NTD) monthly reporting.Assist with tracking the Safe Driving Awards program by the National Safety Council.Assist during emergency response events and drills.Collaborate on the development and updating of worker safety protocols.Assist with Driver Vehicle Record (DVR) checks for commercial driver license holders.Assist with the administration of the Safety Management System (SMS) and Public Transportation Agency Safety Plan (PTASP)as needed.Assist with risk and safety communication for new-hire orientations and yearly training as needed .Assist with the administration of the DOT/FTA drug and alcohol testing program as needed.Assist with OSHA, state, and federal reporting as needed.OTHER FUNCTIONS
Performs other duties as assigned in support of risk and safety department functions and the organization’s strategic goals.Attend and participate in professional group meetings as needed.Perform other duties as assigned.EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
Two (2) or more years of experience in either claim management, safety and Industrial hygiene programs, or risk evaluation and mitigation is preferred.One to two years of experience working within a DOT, public transportation environment is preferredEquivalent combinations of education and experience will be considered. Ability to obtain an OSHA-30 hour safety certification within the first 6 months of employment is required.Valid driver’s license.KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Ability to work independently with minimal supervision.Ability to organize, prioritize, and manage multiple responsibilities while working in a deadline-oriented environment.Ability to be thorough, accurate, and attentive to detail. Ability to communicate information and ideas for general comprehension. Ability to accurately capture, document, and exchange information. Ability to maintain strict confidentiality of work performed.Proficient in Microsoft Office Suite (Excel, Word, SharePoint, Teams, PowerPoint, and Outlook), computer skills, and cloud-based systems.Ability to use discretion in decision-making and exercise sound judgment in problem-solving.Fundamental knowledge and understanding of Indiana Commercial Driver’s License (CDL) Class B requirements.Fundamental knowledge of emergency response, planning and recordkeeping.PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work. Ability to travel locally between IndyGo properties. This may include operating a vehicle with a valid driver’s licenseAbility to perform visual inspections, including identifying relevant differences in materials, indicators, or conditions necessary for safety compliance.Ability to work around minimal exposure to machinery/equipment, excessive noise, fumes/odors, and dirt/dust, wearing personal protective equipment (PPE).The ability to occasionally move or otherwise transport safety totes and containers weighing up to 30 pounds.IndyGo is an Equal Opportunity Employer
Read LessPosition Title: Mechanic - Diesel/Automotive
Safety Sensitive: Yes
Supervisor’s Title: Director of Preventative Maintenance and Repair
FLSA Status: Non-exempt
Department: Transportation
Division: Operations
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.
At IndyGo, getting people from one place to another is much more than just moving riders; it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.
We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.
INDYGO MISSION
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Diversity: We promote, embrace, and value all individuals.
Safety: We ensure safe and secure environments.
Excellence: We strive for quality in everything we do.
Teamwork: We actively promote effective communication, collaboration, and partnerships.
Respect: We value and treat all with dignity.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours/week. Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date). Free on-site wellness clinic for employees and their families. Retirement plan (401A and 457B). Tuition reimbursement. Free IndyGo transportation for employees and their families. Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Diesel/Automotive Mechanic is responsible for the maintenance and repair of all corporation vehicles. Work involves the repair and replacement of engines, transmissions, electrical components, air systems, etc., general servicing and preventative maintenance procedures, and emergency repair work.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, a team member must be able to perform the functions listed below in a satisfactory manner. The company will make reasonable accommodations to enable team members with disabilities to perform these functions.
Inspects, diagnoses, services, repairs vehicles and equipment, including changing fluids, greasing, safety checks, etc. Conducts vehicle safety inspections and replaces defective parts and components. Performs cutting and welding. Fabricates and installs a variety of parts and equipment. Performs minor repairs, inspections, minor adjustments, testing, troubleshooting, cleaning, lubrication, and scheduled maintenance on all electrical, air conditioning, and heat-related components in accordance with wiring diagrams, schematics, refrigeration flow diagrams, operation manuals, and manufacturer's maintenance instructions. Road tests vehicles to diagnose mechanical problems and evaluate service after repairs. Responds to and aids in emergencies that require the movement of corporation vehicles involved in incidents and accidents. Completes relevant paperwork and reports.
OTHER FUNCTIONS
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, a team member must have the following education and/or experience.
Formal trade school or an associate degree in automotive, diesel, or engineering program or a related field preferred. One year or more of diesel, automotive, or aircraft mechanic experience.Valid Indiana driver’s license, with the ability to obtain the required CDL license within six (6) months of hire. Must pass a skills assessment with a score of at 70%. For internal candidates preference will be given to the highest score.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable team members with disabilities to perform these functions.
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions. Knowledge or interest in alternative fuel engines, such as Liquefied Natural Gas (LNG), Compressed Natural Gas (CNG), hybrid and electrical, diesel, and gasoline engine repairs. Ability to diagnose, repair, and troubleshoot a variety of complex mechanical problems. Ability to select and use correct parts, tools, and test equipment to perform scheduled and unscheduled maintenance. Ability to communicate using simple sentences and basic grammar. Ability to make appropriate job decisions following standard procedures and policies. Basic mathematical abilities (addition, subtraction, multiplication, and division). Ability to prioritize, organize, and manage tasks and time effectively and adapt to changes in workload. Ability to deal courteously and effectively with supervisors and coworkers.
PHYSICAL DEMANDS
The physical demands described here are representative of those team members who must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable team members with disabilities to perform these functions.
Ability to work in deadline-oriented office and multi-project environment. Ability to work independently with minimal supervision and rely on other team members. Position requires an individual to remain stationary/seated for extended periods, to remain in an upright position, and to constantly position themselves throughout the workday. The ability to identify and distinguish colors, discern, and recognize sounds while performing vehicle diagnostics Requires exposure to heavy machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust. This position requires an individual to raise and lower objects weighing up to 50lbs occasionally.Ability to work night and weekend work shifts and overtime on a regular basis due to assignments being picked in accordance to the current Collective Bargaining Agreement.IndyGo is an Equal Opportunity Employer
POSITION PURPOSE
The HR Assistant provides dedicated administrative support to the Talent function, including Talent Acquisition, Onboarding, Workforce Development, and Learning & Development. This role is responsible for executing high-volume, transactional work that supports hiring, onboarding, and training processes, ensuring accuracy, timeliness, and seamless experience for candidates and employees.
The HR Assistant plays a critical role in enabling Talent and Workforce Development professionals to focus on higher-value, relationship-driven and strategic work by owning the administrative components of recruiting, onboarding, and training operations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Recruiting Administration
Coordinate and schedule interviews across multiple stakeholders, ensuring efficiency and accuracyCommunicate with candidates regarding interview logistics, confirmations, and scheduling changesCreate and post job requisitions in the applicant tracking system (ATS)Maintain accurate candidate records, statuses, and documentation within the ATSTrack candidate progress and follow up on outstanding scheduling or documentation itemsPre-Employment Processing
Prepare and distribute offer letters and employment-related documentationCoordinate all pre-employment requirements, including background checks, drug screenings, physicals, and verification of employment, education, licenses, and certificationsTrack completion of all pre-hire requirements and follow up to ensure timely clearance for start datesMaintain accurate records of all pre-employment activitiesOnboarding Administration
Prepare new hire documentation and onboarding materialsCoordinate onboarding logistics, including orientation scheduling and required sessionsComplete and verify Form I-9 documentation in compliance with federal regulationsEnsure all onboarding documentation is completed accurately and filed appropriatelyServe as a point of contact for new hires regarding onboarding logistics and requirementsData & Process Administration
Maintain accurate and up-to-date records across recruiting and onboarding.Ensure documentation is complete, organized, and audit-readySupport data entry, tracking, and basic reporting for Talent and Workforce Development activitiesIdentify missing or incomplete information and follow up to resolve gapsGeneral Talent Support
Respond to routine candidate and employee inquiries related to hiring, onboarding, and training processesAssist candidates and employees with navigating application and learning systemsSupport Talent, Workforce Development and Learning team initiatives through administrative and logistical support as needed.OTHER FUNCTIONS
Perform additional duties and responsibilities as assignedSUPERVISORY RESPONSIBILITIES
NoneEDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
Associate’s or Bachelor’s degree in Human Resources or related field a plus1–3 years of administrative or HR support experience preferredKNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Strong organizational skills with the ability to manage high-volume, detail-oriented workHigh attention to detail and accuracy in documentation and data entryStrong follow-through and ability to complete tasks with minimal oversightEffective communication skills and professional interaction with candidates and employeesStrong customer service orientationAbility to handle confidential information with discretion and professionalismProficiency in Microsoft Office (Word, Excel, Outlook)Familiarity with HRIS, applicant tracking systems (ATS), or learning management systems (LMS) preferredPHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Ability to remain stationary for extended periodsAbility to move within office and training environments as neededRegular on-site presence is considered an essential function of this administrative role due to the need for in-person collaboration, hiring events, orientation, onboarding, and training.IndyGo is an Equal Opportunity Employer
Read LessPosition Title: Facilities Supervisor
Safety Sensitive: No
Supervisor’s Title: Facilities Manager
FLSA Status: Non-exempt
Department: Facility Maintenance
Division: Operations
Worker Category: Salary Non-exempt Full-Time
Job Class: Management
This is an onsite position. This role will not be remote. This is a 1st shift position with the anticipated hours of 6:00 AM - 2:30 PM.
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours per weekMedical, dental, and vision coverage (effective on the first of the month following 30 days of employment)Free on-site wellness clinic for employees and their familiesRetirement plans (401A and 457B)Tuition reimbursementFree IndyGo transportation for employees and their familiesEligibility for the Federal Loan Forgiveness ProgramPOSITION PURPOSE
Under general direction, the Facilities Supervisor organizes, monitors, and supervises facility maintenance operations and provides technical assistance to the Manager and Director of Facilities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Plan, prioritize, assign, supervise, review, and work with the staff responsible for facility maintenance. Establish schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly. Participate in the development of goals, objectives, and policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures. Participate in the preparation and administration of the facility maintenance budget; submit budget recommendations; monitor expenditures; prepare cost estimates; submit justifications for equipment; monitor budget expenditures. Spend time daily at the Julia M. Carson Transit Center ensuring that the General Laborer Facility Staff on hand is performing their job properly and that they have supplies needed to perform their job in keeping the Julia M. Carson Center in clean and presentable condition for our customers and staff. Assist in evaluating all bus stops and shelters to ensure that they are well-maintained and clean and that all damage to signs, posts, shelters, bike racks, benches, and any other amenities are repaired properly. Monitor and control supplies and equipment; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services. Help coordinate training in facility maintenance and safety methods, procedures, and techniques. Develop, organize, and monitor preventative maintenance and safety inspection programs for all facilities and equipment. Help coordinate construction projects, remodels, and special projects.OTHER FUNCTIONS
Reviews facilities compliance with regulatory guidelines (i.e., Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and Indiana Department of Environmental Management (IDEM)); develop and implement the necessary changes to ensure full compliance and immediate response to any findings. Assist in the preparation of various contracts, request for proposals and reports. Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of facility maintenance. Provide support for other departments on activities that require the use of specific facilities or facilities personnel. Performs other duties as assigned.SUPERVISORY RESPONSIBILITIES
Directly supervise one or more employees. Apply supervisory responsibilities according to organizational policies and applicable laws. Plans, schedules, assigns, and directs work; sets goals for the staff; evaluates and manages employee performance; addresses complaints and resolves employee issues.EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
An associate’s degree or completion of a formal trade school program in facility management, engineering, or a related field is preferred. Minimum of 3 years in building or facilities maintenance. Any combination of education and experience that provides an equivalent background may be considered.KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Knowledge of methods and techniques of facility and/or building maintenance. Knowledge of engineering, design, blueprints, landscaping techniques, drainage systems, and site preparations. Ability to read and understand construction drawings, plans and specifications. Ability to develop cost estimates for supplies and equipment. Knowledge of equipment, tools, and materials used in facility maintenance activities. Knowledge of construction and project management principles. Knowledge of occupational hazards, and safety rules and regulations. Knowledge of local, state, and federal laws, ordinances, codes and rules. General working knowledge of electrical, heating, ventilation, and air conditioning (HVAC), hydraulics, pneumatics, and plumbing. Proficiency in using a computer and related technology, including proficiency with Microsoft Office, the Internet, and complex spreadsheets and databases. Ability to operate office equipment, including copiers, fax machines, and phones. Ability to understand and follow instructions. Sound presentation skills and the ability to communicate to groups. Ability to interact with others, both in person and through phone, e-mail, and written correspondence; including interaction with internal and external constituents. Demonstrated decision-making and problem-solving abilities. Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, percentages, ratios, and fractions. Ability to prioritize, organize, and manage tasks and time effectively.PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Prioritize work and arrange schedules to meet deadlines. Ability to complete tasks with minimal supervision. Ability to remain stationary for long periods of time and to move throughout the workday, often between departments and facilities. Ability to work in confined spaces to assess facilities and equipment, perform overhead work, and occasionally access roofs or upper levels. Requires some exposure to excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust.IndyGo is an Equal Opportunity Employer
Read LessPosition Title: Business Development & Partnerships Manager
Safety Sensitive: No
Supervisor’s Title: Chief Public Affairs Officer
FLSA Status: Exempt
Department: Public Relations & Communications
Division: Public Affairs & Communications
Worker Category: Salary Exempt Full-Time
Job Class: Management
This is an onsite position. This role will not be remote.
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
Full-time positions with guaranteed 40 hours per weekMedical, dental, and vision coverage (effective on the first of the month following 30 days of employment)Free on-site wellness clinic for employees and their familiesRetirement plans (401A and 457B)Tuition reimbursementFree IndyGo transportation for employees and their familiesEligibility for the Federal Loan Forgiveness ProgramPOSITION PURPOSE
The Business Development and Partnerships Manager (BDPM) is responsible for identifying, developing, and managing strategic partnerships, sponsorships and other revenue-generating opportunities that advance IndyGo’s mission and strengthen its relationship with the business community. This position promotes and solicits for IndyGo’s Bus Pass Sales Program, generating revenue and increasing ridership by building and managing partnerships and sales with employers, educational institutions, and community organizations who will support and promote transit to their employees and stakeholders. The BDPM will work closely with the Mobility Manager to grow and maintain a database of program participants, and create sustainable programs and partnerships that drive mutual benefit and long-term organizational growth.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Develop and implement a comprehensive business development strategy to foster partnerships and collaborations with local and regional businesses, developers, and community stakeholders.Create and lead the marketing efforts surrounding the promotion of the program. This includes working with Public Affairs team members to supply information and ideas needed to create graphics, promotional flyers, ads, social media posts, videos, etc. Identify new revenue opportunities through sponsorships, joint ventures, and partnerships aligned with IndyGo’s strategic goals.Set regular in-person and virtual meetings to connect with prospects and share the benefits and options of the program.Represent IndyGo at community events, business forums, and regional development meetings to promote the program and build relationships.Will assist with the negotiation, creation, and management of business agreements, contracts, and memoranda of understanding with external organizations and businesses, in coordination with IndyGo’s Legal and Strategic Planning teams.Collaborate with internal departments—including Marketing, Strategic Planning, and Public Affairs—to align partnership activities with agency priorities and public campaigns.Work with the Mobility Manager to build and manage a variety of business relationships that promote the economic and social value of public transportation within the business community.Look for other revenue generators to engage partners in sharing their program participation, i.e. transit advertising, including bus and shelter ads.Assist with the preparation and presentation of proposals, financial projections and partnership reports for executive leadership and the IndyGo Board of Directors.Monitor performance metrics to evaluate partnership success and ensure accountability for program goals.Stay current on transportation industry trends, public-private partnership models, and funding opportunities relevant to IndyGo’s objectives.OTHER FUNCTIONS
Track and report on business development-related budgets, including but not limited to sponsorships.Develop, manage, or assist with special projects as needed.Participate and contribute to the functional budget and procurement process.Perform other duties as assigned.SUPERVISORY RESPONSIBILITIES
Oversee consultants, interns, or project staff as assigned.EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
Bachelor’s degree in business administration, marketing, communications, public administration or related field or an equivalent combination of education and relevant experience.Minimum of two (2) years of professional experience in business development, partnerships, sales, marketing, corporate relations or related field preferred.Experience in the public transit industry, government or economic development preferred.KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Proficiency in the Microsoft Office Suite, complex spreadsheets, and familiarity with CRM or database software.Ability to collect, process and analyze data, and develop reports on data and statistics.Strong understanding of partnership development, contract negotiation, and revenue-generation strategies.Must possess and exhibit demonstrated ability to collaborate, think strategically and translate organizational goals into actionable business solutions. Ability to prioritize, organize, and manage tasks and time effectively, and exhibit strong project management skills in a fast-paced environment.Ability to express oneself using correct language and grammar effectively and persuasively in a professional, diplomatic, empathetic and tactful manner, and present publicly to individuals or groups.Knowledge of principles, concepts, practices and procedures of government and community relations.Ability to interact with internal and external constituents, both in person and through video conferencing, phone, e-mail, and written correspondence.Strong decision-making and problem-solving abilities.Proficiency in basic mathematical functions, including addition, subtraction, multiplication and division.Ability to work independently with minimal supervision.Ability to operate office equipment, including copiers and phones.PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
Work is performed primarily in an office environment, with frequent travel required for partnership meetings, conferences, and community outreach activities to build relationships with prospective partners. Occasional evening or weekend hours to attend events.Ability to sit for long periods of time and to move intermittently throughout the workday, occasionally between departments and/or facilities. Ability to visually review marketing materials, contracts and data presentations with or without reasonable accommodation. Ability to occasionally transport materials weighing up to 25 lbs. (such as marketing or outreach materials) with or without reasonable accommodation.IndyGo is an Equal Opportunity Employer
