Marketing and Digital Strategy Manager
Industrial Profile Systems – Akron, Ohio
Salaried/Exempt
Benefits
Full‑time, stable position
Comprehensive medical, dental, vision, and life insurance starting after 1 month
401(k) plan with eligibility beginning after 60 days
Bi‑weekly pay schedule
Generous PTO because we value balance and well‑being
Job Description
The Marketing and Digital Strategy Manager will serve as the day-to-day marketing operator and the primary liaison to our outside marketing agency. Working within the strategic framework set by the Vice President, this role turns strategy into execution across marketing, catalog, e-commerce, and CRM operations. This position requires strong project management skills, digital fluency, and the ability to coordinate cross-functional workstreams.
Job Responsibilities - Marketing and Digital Strategy Manager
Marketing Execution & Brand ConsistencyMaintain consistent brand voice, visuals, and messaging across web, social, email, and printManage content production workflows for blogs, case studies, and multimedia assets; coordinate SME input and agency deliverablesExecute email campaigns and LinkedIn organic and paid programsPlan and manage trade shows and events, including logistics, booth assets, lead capture, and follow‑upProduce and edit marketing videos and visual assets to support product launches, campaigns, and sales enablementBuild and maintain Power BI dashboardsCreate, schedule, and publish social media content to promote company news, product offerings, and events Support sales channel marketing needs E-Commerce OperationsSupport day‑to‑day execution of the e‑commerce launch: product data, categories, imagery, descriptions, and payment readinessCoordinate with operations and vendors to align inventory, pricing, and product dataMonitor site performance, user experience, and conversion; identify issues and optimization opportunitiesBuild solution bundles that complement integrator partner offeringsBusiness Central CRM OperationsSupport implementation of Microsoft Dynamics Business Central for pipeline and marketing operationsMaintain marketing‑side data structure, contacts, and workflow setupBuild cross‑functional workflows connecting sales, production, and marketingProduce pipeline, lead, and ROI reports with insights and recommendationsPerform other miscellaneous job duties and related functions as directedRequirements - Marketing and Digital Strategy Manager
Bachelor’s degree in Marketing, Graphic Design, Communications or related field (or equivalent experience)7-10 years of proven experience in marketing, digital strategy, or related rolesProficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere)Experience with social media management, email marketing tools, and website CMS platformsStrong organizational and project management skills with the ability to handle multiple projects, timelines and due dates simultaneouslyExcellent communication and cross-functional collaboration abilitiesDetail-oriented, proactive, and comfortable working with a defined strategic frameworkFamiliarity with video editing tools and PhotoshopKnowledge or experience with Microsoft Dynamics Business Central preferredCompany Description
Industrial Profile Systems is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996 and occupying 50,000+ sq. ft. in Akron, Ohio, we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at www.industrialprofile.com.
Industrial Profile Systems (Akron, OH) is a division of WEISS North America, Inc. (Willoughby, OH).
Read LessInside Sales and Customer Service Coordinator
Industrial Profile Systems – Akron, OH
Job Description
The Inside Sales & Customer Service Coordinator will provide inside customer support while working closely with Sales Managers, Engineering, and Product Management, to ensure a smooth flow of customer information and requirements throughout the organization. This position is responsible for building client relationships, project management, and developing sales opportunities and must be able to recognize growth opportunities and utilize extruded aluminum to solve complex challenges for existing and new clients across manufacturing industries.
Benefits
Full-time positionMedical, dental, vision, and life insurance on the 31st day of employment401K eligibility begins after the 60th day of employmentPay is bi-weeklyGenerous PTO policyPay Range: $24-32/hour
Job Responsibilities - Inside Sales and Customer Service Coordinator
Identify opportunities to reactive dormant accounts and grow existing accounts to achieve sales objectivesSupport customer inquiries, including but not limited to providing quotes, processing orders, and providing client updates along the entire processResearches new product requests and writes ordersServes as a liaison with the outside sales teamTracks and prepares reports on daily, weekly, and monthly leads and salesFollow up to ensure successful order entry, sales fulfillment, installation, post-installation, and operations on orders producedMaintains close contact with customer to give updates on progress toward resolution of issue or service requestEnsures that appropriate changes were made to resolve customers’ problemsRefers unresolved customer issues to designated departments for further investigationProcess applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other related paperworkKeeps records or customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.Perform other miscellaneous job duties and related functions as directedDesired Skills & Experience - Inside Sales and Customer Service Coordinator
Minimum of 2-5 years of experience with sales and/or customer serviceKnowledge of Microsoft Dynamics NAV is a plus, but not requiredPreferred experience using ERP or CRM systemAbility to manage multiple priorities and tasks with a sense of urgencyWell organized with an aptitude for detailsEffective verbal and written communication skillsHave the ability to multi-task and produce quality results under pressureProficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)Must be self-started and able to work independently with little supervisionCompany Description
Industrial Profile Systems is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996 and occupying 50,000+ sq. ft. in Akron, Ohio, we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at www.industrialprofile.com.
Industrial Profile Systems (Akron, OH) is a division of WEISS North America, Inc. (Willoughby, OH).
Read Less