Company Detail

Senior IT Project Manager

Inabia Software Consulting Inc.

- Dauphin

Posted: 10/07/2026

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Job DescriptionJob DescriptionSenior IT Project Manager (Contractor)In... Read More

Job DescriptionJob DescriptionSenior IT Project Manager (Contractor)
Infrastructure,Modernization, and Technical Delivery
Candidates who possess both project management expertise and a practical understanding of enterprise infrastructure, software delivery,and technical architecture will be especially successful in this role.
Position Summary
Senior IT Project Manager (Contractor)
The Pennsylvania Public Utility Commission (PUC) is seeking an experienced IT Project Manager to lead and coordinate a portfolio of technical and infrastructure-focused initiatives.This position will manage complex technology projects involving infrastructure modernization, software platform upgrades, system integrations, cloud services,and application delivery.
The ideal candidate possesses strong project management skills combined with a solid technical foundation, enabling them to effectively collaborate with architects,developers, infrastructure engineers, database administrators, security teams,and executive stakeholders. Experience managing infrastructure projects, system migrations, software upgrades, and enterprise technology initiatives is highly desirable.
Primary ResponsibilitiesLead multiple concurrent IT projects through initiation, planning, execution, monitoring, and closure.Manage project schedules, scope, budget, risks, issues, dependencies, and resource coordination.Coordinate technical teams including infrastructure, application development, database, cloud, security, and vendor resources.Facilitate project governance activities including status reporting, and executive communications.Develop and maintain project artifacts including project charters, schedules, RAID logs, work plans, meeting minutes, and status reports.Partner with technical leads and architects to identify project impacts, implementation risks, and deployment considerations.Manage vendor and contractor activities to ensure deliverables meet project objectives and timelines.Support organizational technology modernization efforts and infrastructure lifecycle management.Ensure project alignment with agency standards, governance processes, and strategic objectives.Current Project Types
The selected contractor may support initiatives such as:Infrastructure modernization and data center migration activitiesWindows Server, SQL Server, and .NET platform upgradesApplication modernization effortsSystem integration and API projectsCloud and hybrid technology initiativesRegulatory and business system enhancementsEnterprise software implementation projects

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Workstation Specialist

Inabia Software Consulting Inc.

- Allentown

Posted: 10/07/2026

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Job DescriptionJob DescriptionSpecific duties for the position include... Read More

Job DescriptionJob DescriptionSpecific duties for the position include:
1. Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals.
A. Installs and configures PC hardware and peripherals to meet user requirements.
B. Installs and troubleshoots Cisco VPN routers.
C. Connects/disconnects PCs and printers to the network or local device.
D. Assigns workstation names for PCs being added to the network using Active Directory.
E. Installs related software (Windows, applications, network drivers) needed for proper functioning of the complete system and all interconnected devices.
F. Installs and configures CISCO AnyConnect VPN software.
G. Installs and tests images.
H. Plan, schedule, and track hardware deployments.
I. Install and troubleshoot Cat5e/6 network cabling, terminations, and patching.
J. Train end users on use of newly deployed equipment and/or software.

2. Provides direct support for workstation requests and issues.
A. Responds to workstation related trouble calls both on-site and remotely.
B. Provide PC related support to end users via in person, telephone and e-mail.
C. Process requests for enterprise user accounts.
D. Troubleshoots individual PC problems resulting from SCCM pushes.
E. Run SCCM reports and monitor workstations for compliance.
F. Creates and updates Remedy tickets.

3. Garage Diagnostics Software.
A. Ensures mobile devices and adapters are kept current with latest patches, drivers, firmware, and software updates as well as routinely monitoring devices to ensure they are being connected to the LAN and receiving updates.
B. Masters the troubleshooting procedures and support requirements for the garage diagnostic software and adapters.

4. Mobile iOS device support.
A. Configures and issues new iPhones and iPads.
B. Troubleshoots issues and provides training to users.
C. Monitors and updates devices in AirWatch Console.

5. Ensure complete and accurate equipment inventory.
A. Unpacks/packs computer equipment.
B. Receives, checks in, and inventories equipment and reports all inventory transfers.
C. Records inventory information and updates Remedy Asset Management System.
D. Runs reports from Remedy Asset Management System.
E. Coordinate equipment deliveries and pickups with PennDOT staff.

6. Telecommunications.
A. Support for telecommunication equipment and services, to include wiring, analog lines, VoIP sets, audio and video conference equipment, smartboards, web conferencing, and unified communications (i.e. Skype for Business).

7. Document technical processes and/or update existing documentation, if needed.

8. Identify and recommend opportunities for efficiency gains.

Required Skills and Experience

1. Required: Valid Driver’s License.
2. Required: Ability and flexibility to travel to areas outside of the designated region to other districts in PA to attend trainings, meetings, or assist other districts when required.
3. Required: 2+ years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
4. Required: 2+ years experience installing and supporting laptops/docking stations.
5. Required: 2+ years experience installing and supporting multifunction print devices.
6. Required: 2+ years experience with Remedy or similar ticketing system.
7. Required: 2+ years experience with premise cabling (installing Cat5e/6 cable and terminations).
8. Required: Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.
9. Desired: Experience with Cisco VPN router installation and support.
10. Desired: Experience with Active Directory.
11. Desired: Experience with Hyena System Management Software.
12. Desired: Experience with Microsoft System Center Configuration Manager.
13. Desired: Experience creating process documentation (strong writing skills).
14. Desired: Experience in project management.
15. Desired: Experience leading team deployments.
16. Desired: Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities.

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5GC EPC Engineer

Inabia Software Consulting Inc.

- Ridgeland

Posted: 24/06/2026

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Job DescriptionJob DescriptionResponsibilitiesAssist with the design,... Read More

Job DescriptionJob DescriptionResponsibilitiesAssist with the design, architecture, planning, assessment, implementation and troubleshooting of 4G and 5G mobility solutionsIncorporating best practices and industry standard tools to minimize downtime and customer impact to users on the systems.Incorporation of best practices regarding documentation, monitoring, and administration.Provide 2nd level support to Technical Support Group and Network Operation team to diagnose, remediate and correlate complex network problems.Perform other related duties as assigned.
QualificationsLevel IIIREQUIREDBS in Electrical Engineering or Computer Science or equivalent experience required.A minimum of 5 years in infrastructure mobility technology, including aspects of designing, implementing, and supporting mobility systems.Knowledge of LTE EPC and 5G Core Nodes.Understanding of LTE/VoLTE Interfaces.Excellent customer service attitude and ability to work with others in a highly collaborative environment.Strong ability to communicate highly technical information to management team.Highly available and responsive to occasional after-hours problem management in a mission critical 24/7 support environment.Must be able to demonstrate in-dept technical knowledge related to routing and switching protocols and familiarity with industry best practice.Experience with LTE/5G Call Flow Analysis that can identify issues based 3GPP specs.Experience with KPI Analysis.Excel/PowerPoint/VB Experience to program, create, and customize reports.PREFERREDExperience with Container based Architecture.Experience with Nokia EPC Nodes(CMM, SGW, PGW, and CMG).Python, shell scripting a plus.

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Principal Program Manager - Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery

Inabia Software Consulting Inc.

full_time - Redmond

Posted: 22/06/2026

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Job DescriptionJob DescriptionLocation: Redmond, WAWork Model: Onsite... Read More

Job DescriptionJob DescriptionLocation: Redmond, WA
Work Model: Onsite (5 days/week)
Employment Type: Full-Time Contract
Work Authorization: U.S. Citizen or Green Card ONLY (No sponsorship offered)
Urgency: High – Immediate Need
Salary: $65.00 - $70.00 per hr.

Overview
We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle, including service activation, billing, invoicing, payments, and subscription management, while ensuring high-quality delivery through rigorous QA practices.
You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1, and establishing scalable systems, processes, and quality engineering frameworks that ensure accuracy, reliability, and performance at scale.

Key ResponsibilitiesOwn a portfolio of O2C programs across subscription-based service delivery, including: Customer onboarding & service activation Subscription lifecycle management (upgrades, renewals, plan changes) Billing, invoicing, and payments Drive end-to-end program execution from 0 → 1, including process design, system implementation, and scaling Define, lead, and enforce QA Test Engineering strategy, including: Test planning and test case development Integration, system, and regression testing UAT coordination and execution Defect triage, root cause analysis, and resolution tracking Partner with Engineering and QA teams to ensure robust, scalable, and high-quality system delivery Drive adoption of test automation, quality metrics, and release validation frameworks Lead global / multi-region rollouts, ensuring compliance with regional, financial, and regulatory requirements Translate business and operational needs into clear product requirements, user stories, and acceptance criteria Establish program governance, KPIs, SLAs, and quality benchmarks across initiatives Manage cross-program dependencies, risks, and timelines across distributed teams Facilitate alignment across Product, Engineering, Finance, Operations, Compliance, and Customer Experience teams Drive continuous improvement in billing accuracy, system reliability, and customer experience Required Experience & Skills10+ years of Program, Product, or Engineering Management experience in enterprise environments Strong background in QA Test Engineering, including: Test strategy, test planning, and execution UAT leadership and validation frameworks Defect management and release quality governance Deep expertise in Order-to-Cash (O2C), including: Subscription billing & invoicing Payments and revenue lifecycle Customer onboarding and service provisioning Proven experience building and scaling programs from 0 → 1 Experience owning multi-program portfolios with complex dependenciesExperience delivering global / multi-region programs Strong understanding of: High-volume transactional systems Usage-based or subscription billing models Taxation (sales tax, VAT, GST) and compliance requirements Experience with test automation frameworks and QA tools Proficiency with Jira, Agile methodologies, and backlog management Strong stakeholder management across executive, business, and technical teams Proven ability to drive accountability, ownership, and measurable outcomes Preferred QualificationsExperience with: Subscription billing platforms (Zuora, Chargebee, Recurly) Payment systems (Stripe, Adyen, Braintree) ERP systems (Oracle, SAP) Experience in connectivity, telecom, or infrastructure-based service environments Exposure to: Service provisioning and activation systems Usage-based billing and metering platforms Background in building or scaling QA automation frameworks (Selenium, Cypress, API testing tools, etc.) Leadership Traits (What Success Looks Like)Operates with extreme ownership across programs and outcomes Demonstrates strong bias for action and execution Maintains high standards for quality, accuracy, and reliability Champions quality engineering and testing excellence Thinks strategically while executing at scale Builds trust and alignment across global, cross-functional teams Thrives in ambiguity and rapidly evolving environments Why This Role Matters
This role is responsible for ensuring that the core revenue and service delivery platform operates with precision and reliability, combining program leadership with QA engineering rigor to deliver scalable, high-quality subscription services globally.

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AI Product Manager - Order-to-Cash Automation & Intelligence

Inabia Software Consulting Inc.

full_time - Redmond

Posted: 22/06/2026

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Job DescriptionJob DescriptionAI Product Manager – Order-to-Cash Autom... Read More

Job DescriptionJob DescriptionAI Product Manager – Order-to-Cash Automation & IntelligenceLocation: Redmond, WA (Onsite – 5 Days per Week)Employment Type: Long-Term Contract (W-2 Only)Work Authorization: U.S. Citizen or Green Card Holder Only (No Sponsorship Available)Compensation: $75.00 - $80.00 per hr. Overview
Inabia Solutions & Consulting is seeking an experienced AI Product Manager to drive the strategy, development, and deployment of AI-powered solutions that enhance and automate critical Order-to-Cash (O2C) business processes.
This role will focus on identifying opportunities to leverage Generative AI, Machine Learning, Intelligent Automation, and Agentic AI capabilities to improve operational efficiency, customer experience, fraud detection, billing accuracy, tax compliance, order processing, and revenue lifecycle management.
The ideal candidate combines strong Product Management expertise with practical experience implementing AI-driven business solutions within large-scale eCommerce, subscription, telecommunications, financial services, or technology environments.
This is a highly visible role requiring close collaboration with Product, Engineering, Finance, Operations, Risk, Fraud, Tax, Compliance, and Customer Experience teams.

Key Responsibilities
AI Product StrategyIdentify high-value opportunities to apply AI and automation across the Order-to-Cash lifecycle. Develop AI product roadmaps aligned with business objectives and operational efficiency goals. Prioritize AI initiatives based on customer impact, risk reduction, revenue protection, and operational scalability. Build business cases and success metrics for AI-powered solutions. Order-to-Cash Process Optimization
Drive AI capabilities across:Customer onboarding Product catalog management Pricing and promotions Order validation Fraud detection and prevention Billing and invoicing Subscription lifecycle management Tax determination and compliance Returns and refunds Revenue assurance and reconciliation Customer support automation Product Delivery & ExecutionDefine product requirements, user stories, acceptance criteria, and success metrics. Partner with Engineering teams to design, build, test, and deploy AI-powered applications and tools. Collaborate with Data Science, Machine Learning, and Analytics teams to operationalize AI models. Lead Agile ceremonies and product planning activities. Manage product lifecycle from ideation through deployment and continuous improvement. AI & Intelligent Automation
Support initiatives involving:Generative AI (LLMs) AI Assistants and Copilots Agentic AI workflows Intelligent Document Processing Predictive Analytics Fraud Detection Models Conversational AI Recommendation Engines Workflow Automation Customer Service Automation Stakeholder ManagementPartner with Finance, Tax, Compliance, Fraud Operations, Legal, Customer Experience, and Engineering leadership. Present AI product strategy, roadmap progress, risks, and business outcomes to executive stakeholders. Drive alignment across technical and business teams. Required Qualifications7+ years of Product Management experience. 3+ years leading AI, Machine Learning, Intelligent Automation, or Generative AI initiatives. Experience managing products supporting Order-to-Cash, eCommerce, Billing, Payments, Subscription Management, Revenue Operations, or Financial Systems. Strong experience writing: Product Requirements Documents (PRDs) Business Requirements Documents (BRDs) User Stories Acceptance Criteria Experience working in Agile/Scrum environments. Strong understanding of business process automation and workflow optimization. Excellent communication and stakeholder management skills. Experience collaborating with Engineering, Data Science, and Business Operations teams. Preferred QualificationsExperience supporting Amazon, Kuiper, Microsoft, Comcast, Verizon, T-Mobile, or similar high-scale organizations. Experience with: OpenAI Anthropic Claude Amazon Bedrock Azure OpenAI AWS AI Services Google Vertex AI Knowledge of Fraud Operations, Billing, Tax, Revenue Assurance, or Financial Compliance. Experience building AI copilots, agents, or intelligent workflow tools. Familiarity with Jira, Confluence, SQL, Tableau, Power BI, or similar platforms.

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Program Manager - Order to Cash (Billing & Invoicing)

Inabia Software Consulting Inc.

- Redmond

Posted: 22/06/2026

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Job DescriptionJob DescriptionProgram Manager – Order to Cash (Billing... Read More

Job DescriptionJob DescriptionProgram Manager – Order to Cash (Billing & Invoicing)Location: Redmond, WA
Work Model: Onsite (5-days a week)
Employment Type: Full-Time Contract
Work Authorization: U.S. Citizen or Green Card ONLY
Urgency: High – Immediate Need

Overview
We are seeking an experienced Program Manager with deep Order-to-Cash (O2C) expertise to lead billing and invoicing initiatives for a fast-paced, high-impact program.

This role focuses on business execution, product delivery, and cross-functional coordination across finance and technology teams. The ideal candidate is comfortable owning complex workstreams, translating business needs into executable plans, and driving initiatives from requirements through testing and release.

Key ResponsibilitiesLead a dedicated Order-to-Cash workstream, with primary ownership of billing and invoicing initiativesOwn end-to-end delivery of business and product requirements across build, test, and UAT cyclesGather, document, and manage business and product requirements aligned to billing, invoicing, and financial workflowsWrite clear business requirements, user stories, and acceptance criteria in JiraPartner with engineering and QA teams to ensure accurate implementation of O2C requirementsDevelop and execute test cases and actively support the UAT testing cycleFacilitate and lead cross-functional workshops with Finance, Accounting, Legal, Compliance, Tax, Product, and Engineering teamsManage dependencies, risks, and milestones across multiple delivery teamsSupport market and competitive research related to Order-to-Cash, billing, invoicing, and payments as neededOperate effectively in a fast-paced, ambiguous environment with quick turnarounds and changing priorities
Required Experience & SkillsManager-level experience leading Order-to-Cash (O2C) initiatives, including billing and invoicingStrong experience writing business and product requirementsSolid understanding of product build, testing, and UAT lifecyclesHands-on experience with Jira and backlog managementProven ability to manage multiple senior business stakeholdersStrong facilitation, communication, and problem-solving skillsComfortable working in ambiguous, fast-moving environmentsPreferred BackgroundExperience working in Amazon, Telecom, or High-Tech environments strongly preferredExperience supporting billing platforms, payments systems, ERP, or financial applicationsExposure to large-scale financial, subscription, or transactional systemsLocation & AvailabilitySeattle-based candidates preferred

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Product Manager - Order-to-Cash Automation & Intelligence

Inabia Software Consulting Inc.

- Redmond

Posted: 22/06/2026

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Job DescriptionJob DescriptionAI Product Manager – Order-to-Cash Autom... Read More

Job DescriptionJob DescriptionAI Product Manager – Order-to-Cash Automation & IntelligenceLocation: Redmond, WA (Onsite – 5 Days per Week)Employment Type: Long-Term Contract (W-2 Only)Work Authorization: U.S. Citizen or Green Card Holder Only (No Sponsorship Available)Compensation: $75.00 - $80.00 per hr.

Preferred Qualifications Experience supporting Amazon, Kuiper, Microsoft, Comcast, Verizon, T-Mobile, or similar high-scale organizations. Experience with:OpenAIAnthropic ClaudeAmazon BedrockAzure OpenAIAWS AI ServicesGoogle Vertex AIKnowledge of Fraud Operations, Billing, Tax, Revenue Assurance, or Financial Compliance. Experience building AI copilots, agents, or intelligent workflow tools. Familiarity with Jira, Confluence, SQL, Tableau, Power BI, or similar platforms. Required Qualifications 7+ years of Product Management experience. 3+ years leading AI, Machine Learning, Intelligent Automation, or Generative AI initiatives. Experience managing products supporting Order-to-Cash, eCommerce, Billing, Payments, Subscription Management, Revenue Operations, or Financial Systems. Strong experience writing:Product Requirements Documents (PRDs)Business Requirements Documents (BRDs)User StoriesAcceptance CriteriaExperience working in Agile/Scrum environments. Strong understanding of business process automation and workflow optimization. Excellent communication and stakeholder management skills. Experience collaborating with Engineering, Data Science, and Business Operations teams. Stakeholder Management Partner with Finance, Tax, Compliance, Fraud Operations, Legal, Customer Experience, and Engineering leadership. Present AI product strategy, roadmap progress, risks, and business outcomes to executive stakeholders. Drive alignment across technical and business teams. AI & Intelligent Automation
Support initiatives involving: Generative AI (LLMs) AI Assistants and Copilots Agentic AI workflows Intelligent Document Processing Predictive Analytics Fraud Detection Models Conversational AI Recommendation Engines Workflow Automation Customer Service Automation Product Delivery & Execution Define product requirements, user stories, acceptance criteria, and success metrics. Partner with Engineering teams to design, build, test, and deploy AI-powered applications and tools. Collaborate with Data Science, Machine Learning, and Analytics teams to operationalize AI models. Lead Agile ceremonies and product planning activities. Manage product lifecycle from ideation through deployment and continuous improvement. Order-to-Cash Process Optimization
Drive AI capabilities across: Customer onboarding Product catalog management Pricing and promotions Order validation Fraud detection and prevention Billing and invoicing Subscription lifecycle management Tax determination and compliance Returns and refunds Revenue assurance and reconciliation Customer support automation Overview
Inabia Solutions & Consulting is seeking an experienced AI Product Manager to drive the strategy, development, and deployment of AI-powered solutions that enhance and automate critical Order-to-Cash (O2C) business processes.
This role will focus on identifying opportunities to leverage Generative AI, Machine Learning, Intelligent Automation, and Agentic AI capabilities to improve operational efficiency, customer experience, fraud detection, billing accuracy, tax compliance, order processing, and revenue lifecycle management.
The ideal candidate combines strong Product Management expertise with practical experience implementing AI-driven business solutions within large-scale eCommerce, subscription, telecommunications, financial services, or technology environments.
This is a highly visible role requiring close collaboration with Product, Engineering, Finance, Operations, Risk, Fraud, Tax, Compliance, and Customer Experience teams.

Key Responsibilities
AI Product StrategyIdentify high-value opportunities to apply AI and automation across the Order-to-Cash lifecycle.Develop AI product roadmaps aligned with business objectives and operational efficiency goals.Prioritize AI initiatives based on customer impact, risk reduction, revenue protection, and operational scalability.Build business cases and success metrics for AI-powered solutions.Order-to-Cash Process Optimization
Drive AI capabilities across:Customer onboardingProduct catalog managementPricing and promotionsOrder validationFraud detection and preventionBilling and invoicingSubscription lifecycle managementTax determination and complianceReturns and refundsRevenue assurance and reconciliationCustomer support automationProduct Delivery & ExecutionDefine product requirements, user stories, acceptance criteria, and success metrics.Partner with Engineering teams to design, build, test, and deploy AI-powered applications and tools.Collaborate with Data Science, Machine Learning, and Analytics teams to operationalize AI models.Lead Agile ceremonies and product planning activities.Manage product lifecycle from ideation through deployment and continuous improvement.AI & Intelligent Automation
Support initiatives involving:Generative AI (LLMs)AI Assistants and CopilotsAgentic AI workflowsIntelligent Document ProcessingPredictive AnalyticsFraud Detection ModelsConversational AIRecommendation EnginesWorkflow AutomationCustomer Service AutomationStakeholder ManagementPartner with Finance, Tax, Compliance, Fraud Operations, Legal, Customer Experience, and Engineering leadership.Present AI product strategy, roadmap progress, risks, and business outcomes to executive stakeholders.Drive alignment across technical and business teams.Required Qualifications7+ years of Product Management experience.3+ years leading AI, Machine Learning, Intelligent Automation, or Generative AI initiatives.Experience managing products supporting Order-to-Cash, eCommerce, Billing, Payments, Subscription Management, Revenue Operations, or Financial Systems.Strong experience writing:Product Requirements Documents (PRDs)Business Requirements Documents (BRDs)User StoriesAcceptance CriteriaExperience working in Agile/Scrum environments.Strong understanding of business process automation and workflow optimization.Excellent communication and stakeholder management skills.Experience collaborating with Engineering, Data Science, and Business Operations teams.Preferred QualificationsExperience supporting Amazon, Kuiper, Microsoft, Comcast, Verizon, T-Mobile, or similar high-scale organizations.Experience with:OpenAIAnthropic ClaudeAmazon BedrockAzure OpenAIAWS AI ServicesGoogle Vertex AIKnowledge of Fraud Operations, Billing, Tax, Revenue Assurance, or Financial Compliance.Experience building AI copilots, agents, or intelligent workflow tools.Familiarity with Jira, Confluence, SQL, Tableau, Power BI, or similar platforms.

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Sr. Staff Consultant - Business Analyst

Inabia Software Consulting Inc.

full_time - New York

Posted: 03/06/2026

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Job DescriptionJob DescriptionRole: Senior Business Analyst / Project... Read More

Job DescriptionJob DescriptionRole: Senior Business Analyst / Project ManagerLocation: New York City, NY (Hybrid – 2 to 3 Days Onsite)Salary: $65.00-$75.00 per hr. (W-2)About Inabia Solutions & Consulting
Inabia Solutions & Consulting is a technology consulting and professional services firm helping enterprise clients accelerate digital transformation through business process optimization, cloud solutions, enterprise applications, data modernization, and strategic technology initiatives.
We partner with Fortune 500 organizations and public sector agencies to deliver high-impact consulting services that drive measurable business outcomes. Our collaborative culture, commitment to innovation, and focus on client success make Inabia an exciting place to build your career.
We are currently seeking an experienced Senior Business Analyst / Project Manager to support a strategic client engagement in New York City.

Position Overview
Inabia Solutions & Consulting is seeking a highly motivated Senior Business Analyst / Project Manager to join a client-facing consulting engagement in New York City.
This role is ideal for a professional who excels at business analysis while also possessing project management capabilities. Approximately 70% of the role will focus on business analysis activities, including requirements gathering, stakeholder management, user story creation, process documentation, and UAT support. The remaining 30% will involve project coordination, status reporting, delivery tracking, and stakeholder communications.
The ideal candidate will come from an IT Services or Consulting background and have experience working directly with business stakeholders, technical teams, and project leadership in Agile and hybrid delivery environments.
Experience supporting HRIS implementations or HR technology platforms is highly desirable.

Key Responsibilities
Business Analysis (70%)Elicit, document, and validate business and functional requirements through stakeholder interviews, workshops, and process walkthroughs.Gather requirements and translate them into detailed user stories, business requirements documents (BRDs), functional requirements documents (FRDs), and acceptance criteria.Create process flows, use cases, workflow diagrams, and gap analysis documentation.Serve as the primary liaison between business stakeholders and technical teams.Facilitate requirements workshops, JAD sessions, and stakeholder meetings.Analyze business processes and recommend improvements to increase efficiency and effectiveness.Support User Acceptance Testing (UAT), including test case review, defect tracking, and stakeholder sign-off coordination.Ensure business requirements are clearly understood and successfully implemented by development teams.Project Management (30%)Track project progress, milestones, risks, issues, and dependencies.Coordinate activities across business, technical, and vendor teams.Facilitate project status meetings and provide weekly project updates to stakeholders.Maintain project documentation, RAID logs, action items, and status reports.Support project planning, scheduling, and delivery governance activities.Monitor deliverables and ensure alignment with project timelines and objectives.Assist leadership with stakeholder communications and project reporting.Required Qualifications
Experience10+ years of Business Analysis experience.Experience functioning in both Business Analyst and Project Coordinator/Project Manager capacities.Proven experience working in IT Services, Technology Consulting, or Professional Services environments.Strong experience gathering and documenting business and functional requirements.Experience writing user stories, acceptance criteria, BRDs, and process documentation.Experience supporting enterprise application implementations and transformation initiatives.Experience working within Agile, Waterfall, or Hybrid delivery methodologies.Strong stakeholder management and communication skills.Required SkillsRequirements Gathering & AnalysisUser Story DevelopmentBusiness Process ModelingBRD / FRD CreationGap AnalysisUAT CoordinationStakeholder ManagementProject Status ReportingRisk & Issue TrackingAgile & Hybrid Delivery MethodologiesJiraConfluenceMicrosoft Office SuiteExcellent Written and Verbal Communication SkillsPreferred QualificationsHRIS implementation or support experience.Experience with Workday, Oracle HCM, SAP SuccessFactors, UKG, ADP, or similar HR platforms.Experience supporting enterprise transformation initiatives.Exposure to PMO governance processes.Scrum, Agile, or Business Analysis certifications.Work EnvironmentHybrid work schedule.2–3 days per week onsite in New York City.Client-facing role with direct interaction with business stakeholders and leadership teams.Contract InformationInitial 6-month engagement with potential for extension.Fixed-price project experience is not required.Competitive hourly compensation.Why Join Inabia?Work on high-visibility enterprise consulting engagements.Collaborate with experienced delivery and consulting professionals.Gain exposure to digital transformation and enterprise modernization initiatives.Flexible hybrid work environment.Opportunity for long-term consulting engagements and career growth.Equal Opportunity Employer
Inabia Solutions & Consulting is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all employees can thrive.

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Salesforce Onsite Technical Lead

Inabia Software Consulting Inc.

full_time - Boston

Posted: 02/06/2026

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Job DescriptionJob DescriptionPosition - Salesforce Technical LeadLoca... Read More

Job DescriptionJob DescriptionPosition - Salesforce Technical LeadLocation - Boston, MA (Onsite 5 Days Per Week)Salary:7-9 Years relevant experience: $140-150k gross ($127-$136k base)10-12 years relevant experience: $165-175k gross ($137-$151k base)
About Inabia Solutions & Consulting
Inabia Solutions & Consulting is a technology consulting and professional services firm helping enterprise and public sector organizations accelerate digital transformation through cloud, data, AI, CRM, and application modernization initiatives.
We partner with leading organizations to deliver innovative solutions across Salesforce, ServiceNow, Microsoft, Oracle, Data & Analytics, Cloud, and Enterprise Applications. Our success is built on delivering exceptional client outcomes while fostering a collaborative, growth-oriented environment for our employees.
We are currently seeking a highly skilled Salesforce Technical Lead to join our team and support a major Public Sector Salesforce transformation initiative in the Boston area.

Position Overview
Inabia Solutions & Consulting is seeking an experienced Salesforce Technical Lead with strong Salesforce Public Sector Solutions (PSS) experience to lead the design, development, integration, and deployment of enterprise Salesforce solutions.
This role requires a hands-on technical leader who can work directly with clients, business stakeholders, architects, and development teams while providing technical oversight across Salesforce implementations and modernization initiatives.
The ideal candidate will possess deep expertise in Salesforce Public Sector Solutions, OmniStudio, Experience Cloud, Lightning Web Components (LWC), Salesforce Flows, MuleSoft integrations, CI/CD pipelines, and enterprise-scale Salesforce delivery.
This is a highly visible client-facing role requiring excellent communication, presentation, and stakeholder management skills.

Key Responsibilities
Technical Leadership & Solution DeliveryLead end-to-end Salesforce solution delivery across Public Sector initiatives.Design scalable, secure, and maintainable Salesforce architectures.Collaborate directly with clients, business stakeholders, and executive leadership to define technical solutions.Translate business requirements into technical designs, user stories, and implementation plans.Lead technical design sessions, architecture reviews, and solution workshops.Salesforce Development OversightPerform code reviews for:ApexLightning Web Components (LWC)OmniStudio ComponentsSalesforce FlowsIntegrationsEnsure adherence to Salesforce development standards and best practices.Mentor developers and establish technical governance processes.Public Sector Solutions ExpertiseDesign and implement Salesforce Public Sector Solutions (PSS).Leverage Public Sector data models, case management, workflows, and constituent engagement capabilities.Support modernization initiatives for public sector agencies and organizations.Integration & Data MigrationCollaborate with integration teams on enterprise integration strategies.Lead integration initiatives utilizing:MuleSoftREST APIsSOAP APIsMiddleware platformsPartner with data teams to support large-scale data migration activities.Ensure data quality, security, and governance requirements are met.DevOps & Release ManagementManage CI/CD pipelines and release processes.Train and mentor development teams on DevOps best practices.Support automated testing and deployment frameworks.Participate in release planning and deployment governance.Agile DeliverySupport fast-paced release cycles and Agile delivery teams.Create and refine user stories and acceptance criteria.Participate in sprint planning, backlog grooming, and release management activities.Collaborate with Product Owners, Scrum Masters, Architects, and business stakeholders.
Required Qualifications
Experience7+ years of Salesforce experience for mid-level candidates.10+ years of Salesforce experience preferred for senior-level candidates.2+ years of experience leading Salesforce development teams.Proven experience delivering enterprise Salesforce implementations.Strong client-facing consulting experience.Experience working within fast-paced Agile environments.
Required Technical SkillsSalesforce Public Sector Solutions (PSS) – REQUIREDOmniStudio – REQUIREDLightning Web Components (LWC)Salesforce FlowsExperience CloudApex DevelopmentSalesforce Security & Sharing ModelData ModelingService CloudSales CloudCI/CD PipelinesGit-based deploymentsREST/SOAP APIsMuleSoft Integration PlatformData Migration & Data GovernanceBusiness & Leadership SkillsStrong communication and presentation skills.Ability to work directly with senior stakeholders and customers.Strong problem-solving and analytical abilities.Experience leading distributed development teams.Ability to mentor junior and mid-level developers.
Preferred Qualifications
CertificationsSalesforce Certified Platform Developer ISalesforce Certified Platform Developer IISalesforce Certified Application ArchitectSalesforce Certified System ArchitectSalesforce Public Sector Solutions AccreditationMuleSoft Certification(s)Nice-to-Have SkillsGovernment or Public Sector project experienceEnterprise Architecture exposureDevOps automation toolsSalesforce Experience Cloud implementationsLarge-scale constituent services modernization programs

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