Position Overview: Process driver applications to Qualified status. Support national recruiters filling IMC Companies driver hiring needs.
Job Description:
• Work with National Recruiting team to support their efforts to source, recruit and qualify applicants.
• Make outbound and answer incoming calls as needed to gather documentation from applicants. Contact other carriers to verify applicants driving experience.
• Process applicants to Qualified Pending by Safety Risk Management.
• Track and update all applicants in Tenstreet platform.
• Ensure applicants qualify and meet SRM criteria based on information from application, 3rd party qualifying reports and VOPEs.
• Responsible for verifying applicants previous driving experience as part of driver qualification.
• Reduce time safety spends reviewing applications by consistently providing quality applicant files.
• Manage time efficiently to qualify applicants in Tenstreet Applicant Tracking System.
Job Requirements:
• Bachelor’s Degree preferred
• Experience in Customer Service or Call Center setting desirable
• Knowledge of DOT and FMCSA Regulations a benefit
• Strong communication skills
• Ability to prioritize and manage time well
• Capacity to learn and adapt quickly in a fast-paced environment
Read LessThe ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks in this multi-faceted role.
JOB DESCRIPTION:
Assisting with recruitment process of qualified Owner Operators and Company Drivers for all Ohio Valley Region terminalsAs needed, assist qualifying North Atlantic Region applicantsReview applications being processed and interview driver applicants (pre-qualify)Send electronic VOPE’s for new driver applicantsCommunicate with Recruiters and Application Processors to get driver applicants qualifiedUpdate applicant and new hire information in Tenstreet Schedule pre-employment drug screening and HPE testing as needed Prepare for and coordinate new driver orientation classesAs needed contact existing drivers regarding expiring documents, monthly safety training, MMR reports to ensure they are completed before expiration datesAudit documents submitted by drivers for accuracy and request corrections as needed.Upload and index new documents into the required database(s)Follow accident reporting procedures if notified of an accident or injury Assist drivers with Hours of Service and ELD resolutionsReceive random drug/alcohol test notices and create passports for the driver/clinicAssist with Driver Safety Awards PresentationsAnswering Safety phone calls Participate in ongoing Safety team trainingAssist with all aspects of safety compliance as needed (coverage of vacations, sick days, staff shortages)DESIRED REQUIREMENTS:
Ability to follow guide to complete qualification for onboarding new drivers Good knowledge of FMCSR (Federal Motor Carrier Safety Regulations)Excellent understanding of FMCSR part 391 – Qualification of Drivers Ability and desire to promote IMC to potential CMV drivers Ability to promote the IMC Safety Culture to new and existing driversKnowledge and understanding of general truck maintenance and repair. Minimal travel to Corporate offices (Collierville, TN) & Region locationsQUALIFICATIONS:
Some college preferred, but not requiredStrong interpersonal, customer service and communication skillsAbility to multitaskProficient in Microsoft Office suite Read Less