About Us:
ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
Description:
Under the direction of the Lead Accountant, the Accounting Specialist 3 will play a key role in supporting the day-to-day accounting operations with a focus on ensuring the accuracy, timeliness, and efficiency of accounting processes. This role will be responsible for critical tasks such as managing accounts receivable, collections, reconciling credit card accounts, auditing transactions, and assisting with invoicing and vendor-related processes to maintain financial integrity and compliance.
This role collaborates closely with internal departments to resolve discrepancies, facilitate collections, and contribute to process improvements to enhance overall accounting workflows. Additionally, the role will assist with internal and external audits, implement systems such as Ramp, ensure compliance with corporate policies, and occasionally support other team members or special projects as needed.
What You'll Do:
Collaborate with internal departments to resolve customer billing issues and facilitate timely collectionsPrepare, process, and issue invoices and credit memos while ensuring billing accuracyTrack and compile accounts receivable data to generate reportsAudit credit card expenses to ensure compliance with company policies and flag spending inconsistenciesOversee the setup of new credit card holders and provide necessary trainingReconcile credit card accounts and classify transactions to the correct General Ledger accountsAnalyze, reconcile, and classify financial transactions with precision, including credit card charges and general ledger account reconciliations.Review vendor invoices to determine classifications such as prepaid or accrued expensesAssist with maintaining the sales tax system, including updating customers, exempt certificates, and product classificationAssist in the implementation of Ramp, including training, reconciliation, and workflow setupAssist with internal and external audits by preparing requested documentationIdentify and recommend process improvements to increase efficiency and accuracy in accounting workflowsTravel for orientation, industry conferences, company events, or other required onsite meetingsPerform other tasks or special projects as requiredRequirements:
Degree in Accounting, Finance, or a related field, or the equivalent combination of education and relevant experienceProven experience in accounting, accounts receivable, and collections, including analyzing month-end items, and determining whether prepaid bills need to be accrued for reporting purposesProven experience with reviewing sales tax systems, including updating customers, managing exemption certificates, and handling product classificationsBasic knowledge or experience assisting with external and internal audits, preferably including preparing requested documentation and supporting the audit processProficient in Microsoft Excel and other MS Office applications, as well as accounting software such as Business Central, NetSuite, SAP, or similar systemsStrong communication skills, both written and verbal, the ability to collaborate cross-functionally, and excellent customer service and relationship management skillsAbility to contribute to ongoing process improvements aimed at enhancing workflow efficiency and accuracyProven experience with Ramp or other expense reporting or bill payment automation systems is preferred, including familiarity with system setup and workflowsStrong attention to detail, organization, time management, analytical thinking, problem solving, and critical thinking applied to ensure accuracy, efficiency, and sound decision-making in daily operationsAbility to work independently while maintaining organizational efficiencyAbility to maintain discretion when handling proprietary and confidential informationEnthusiasm for learning and expanding knowledge or skillsStrong work ethic, integrity, honesty, collaboration and team orientationAbility to travel as required, up to 10%This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $60,000 - $80,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.
Read LessAbout Us:
ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
Description: Under the direction of the Director, the Manager, Technical Account Management is responsible for leading and developing the Technical Accounts team to ensure the successful delivery of post-sales technical support and solution optimization for ImageTrend clients. This role oversees the day-to-day team operations within their assigned segment, provides coaching and guidance to team members, and ensures alignment with organizational goals for customer satisfaction, technical excellence, and service delivery.
Our Technical Accounts team bridges the gap between technical support and strategic customer engagement. They strive to exceed customer expectations and drive high levels of satisfaction through a highly personalized and responsive service model and offering strategic technical recommendations by being value-added advisors. This team directly impacts the success of customers and our organization through their technical expertise, in-depth product knowledge, and ability to build strong relationships.
What You'll Do:
1. Lead, mentor, and develop a Technical Accounts team, comprising of Technical Account Specialists, Technical Account Managers, and Principal Consultants, fostering a culture of accountability, collaboration, and continuous improvement
2. Oversee the execution of team responsibilities, including technical issue resolution, solution optimization, and proactive customer engagement
3. Monitor and manage team performance against KPIs and SLAs, ensuring consistent service delivery and high levels of customer satisfaction
4. Provide guidance on complex technical escalations and serve as a point of contact for high-impact customer issues
5. Conduct regular team meetings, one-on-ones, and performance reviews to ensure alignment with individual and departmental goals
6. Collaborate with Support, Engineering, Sales, Product, Customer Success and other cross-functional teams to ensure coordinated and effective customer support and retention
7. Represent the Technical Account Management team in internal planning sessions and contribute to customer success and technical service delivery initiatives or other strategic initiatives and projects as assigned
8. Participate in customer meetings as needed to support relationship management, technical planning, or issue resolution
9. Drive process improvements and standardization across workflows, documentation, and reporting
10. Support onboarding and training of new team members, and facilitate ongoing professional development for the team
11. Work with internal teams and employees in conference planning and execution as required
12. Keep informed of client requests, industry trends, or general market needs and provide insights or ideas to help us continue improving products and processes
13. Travel to orientation, industry or company events, or other onsite meetings as required
14. Perform additional duties or tasks as assigned
Requirements:
Degree or the equivalent combination of education and relevant experienceSubstantial proven experience working in a technical client services or related position, preferably in a SaaS-based organization with strong knowledge of or direct experience in Fire, EMS, or healthcare related industriesDemonstrated experience leading a technical, client-facing team, preferably at a SaaS organization within public safety or healthcare industriesStrong understanding of SaaS environments, system integrations, and technical support best practicesProven ability to lead, coach, and develop high-performing technical teams and identify areas for improvement to help elevate and accelerate organizational resultsExcellent verbal and written communication, including strong presentation and interpersonal skills and the ability to influence others to achieve resultsExcellent time management and organizational skills and can handle multiple projects simultaneouslyExcellent attention to detail and strong analytical, problem-solving and critical thinking skillsStrong technical aptitude and experience with account management platforms, ticketing and monitoring tools, and web conferencing technologies, preferably Salesforce, Zendesk and MS Teams or other similar systemsExceptional triage, technical trouble-shooting skills, coupled with the ability to provide quick resolutions to problems and simplify complex technical concepts for all audiencesStrong knowledge of the software development lifecycle, preferably with scrum/agile familiarityProven to be a proactive self-starter and thrive in a fast-paced environmentAbility to work independently within a highly collaborative and team-oriented environment while maintaining a strong customer focusAbility to maintain discretion when handling proprietary and confidential informationEnthusiasm for learning and expanding knowledge or skillsStrong work ethic, integrity, honesty, collaboration and team orientationAbility to travel as required, up to 25%This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $85,000 - $115,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.
Read LessAbout Us:
ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
About the Opportunity:
We’re expanding rapidly and hiring a VP, Engineering who will oversee the software development and QA teams to ensure engineering initiatives can be achieved and stay aligned to company goals. This role will lead and scale our engineering organization and enhance our ability to meet client needs and innovate in the market.
You’ll get to work with a great team, streamline processes, improve productivity and help us build impactful solutions. Apply today and join us on our mission!
What You'll Do:
Work with CTO to develop and execute strategic priorities and ensure product engineering vision aligns with the company's overall goalsOversee the Engineering and QA team functions, fostering a culture of accountability, collaboration, and continuous improvement, and ensuring product roadmap objectives are achieved on time and in budgetLead and develop the leadership team to enable achievement of their departmental and career goals, including performance management, professional development, and providing strategic or tactical guidance and support as neededDefine, implement, and monitor a set of engineering KPI’s and performance measurements using dashboards and other tracking mechanisms to measure velocity, quality, uptime, deployment frequency, incident response, and other metrics that help identify effectiveness and opportunities for improvementReview existing procedures and development practices to remove roadblocks, drive process improvements and standardization across workflows, QA integration, tooling, documentation, and reportingCollaborate closely with Product, Design, Sales, Customer Success and other cross-functional teams and leaders to align on priorities, roadmaps, and expectations for engineering delivery and supportAssist with technical or critical issues, escalations, or other client-related challenges to support resolution and client satisfactionProvide support for M&A activities to evaluate prospective options from a product perspective and help execute post-close product integration strategyKeep informed of client requests, industry trends, or general market needs and provide insights or ideas to help us continue improving products and processesTravel to orientation, industry or company events, or other onsite meetings as requiredPerform additional duties or tasks as assignedWhat You’ll Need:
Degree in Computer Science, Information Technology, or related technical field, or the equivalent combination of education and relevant experience, advanced degree preferredSuccessful track record of producing innovative solutions and product applications that have a user-centered design, perform well in the market, and produce profitable recurring revenueExcellent technological skillsets across Engineering functions, along with in-depth experience with software development lifecycle and delivering on large-scale roadmap objectives on time and in budget, preferably with cloud-based experience using Azure or AWSProven experience leading larger or matrixed engineering and software development teams and processes while managing multiple, complex product lines, preferably in a high-growth, SaaS environment leading both development and QA functionsExtensive experience implementing, developing, and transforming the Software Development Lifecycle and other operational policies and procedures for continuous improvement and to accelerate resultsExperience with private equity, M&A growth, partnership integrations or platforms, and/or integrating legacy enterprise commercial applications into an existing product suiteExperience with measuring effectiveness, building dashboards, reports or visualizing data to provide insights and recommendations to senior leaders regarding developer and QA productivity, quality and efficiencyStrong understanding or experience using off-shore or third-party development resourcesStrong interpersonal, presentation, and communication skills, both written and verbal, with the ability to translate complex or technical concepts for all audiencesExcellent organizational, prioritization and project management skills, and the ability to manage multiple high-priority and complex objectives simultaneouslyHigh attention to detail and exceptional analytical, problem-solving and critical thinking skills with the ability to make data-driven decisionsStrategic thinker with the ability to align the engineering roadmap with business goals and product visionAbility to adapt, stay resilient and lead others through fast-paced and large-scale changesAbility to maintain discretion when handling proprietary and confidential informationEnthusiasm for learning and expanding knowledge or skillsStrong work ethic, integrity, honesty, collaboration and team orientationAbility to work onsite at the corporate headquarters on occasion or as neededAbility to travel as required, up to 25%This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $175,000 - $240,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.
Read LessAbout Us:
ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
About the Opportunity:
We’re hiring a Software Support Engineer Manager who will oversee, develop, and lead a team of Software Support Engineers. This role is responsible for ensuring the team is equipped with the training, tools, and guidance needed to deliver exceptional customer service and technical support. The Manager plays a key role in driving team performance, process improvement, and cross-functional collaboration. Apply now to make an impact on a fast-paced and growing team!
What You'll Do:
· Lead, mentor, and develop a team of Software Support Engineers, fostering a culture of accountability, collaboration, and continuous improvement through regular one-on-ones, team meetings, coaching, and performance reviews
· Establish, monitor, and manage team performance against KPIs and SLAs, ensuring consistent service delivery and high levels of customer satisfaction
· Develop and maintain documentation for team processes and internal knowledgebase resources
· Oversee the triage and resolution of support tickets in the SSE queue, ensuring timely and accurate responses to critical issues
· Act as a subject matter expert, providing advanced technical guidance including code debugging and database querying
· Identify and implement process improvements, including automation tools to enhance workflow efficiency
· Collaborate regularly with customer success, development and other cross-functional leaders to align support engineering operations with broader organizational goals
· Enable team success, results, and performance by setting clear expectations, removing roadblocks, recognizing contributions and creating a team success focused work environment
· Leads the hiring process for new team members and oversees onboarding and training
· Keep informed of client requests, industry trends, or general market needs and provide insights or ideas to help us continue improving products and processes
· Travel to orientation, industry or company events, or other onsite meetings as required
· Perform additional duties or tasks as assigned
What You’ll Need:
· Degree in Computer Science or a related field, or the equivalent combination of education and relevant work experience
· Proven experience working in a technical client support or related position, preferably in a SaaS-based organization within public safety, or healthcare related industries
· Experience leading a technical, client-facing team, preferably at a SaaS organization within public safety or healthcare industries
· Experience working with Microsoft SQL Server and strong understanding of IT infrastructure, hosting environments, and support processes, preferably also with proficient knowledge of ImageTrend products and functionality
· Proven ability to lead, coach, and develop high-performing technical teams and identify areas for improvement to help elevate and accelerate organizational results
· Excellent verbal and written communication, including strong presentation and interpersonal skills and the ability to influence others to achieve results
· Excellent attention to detail and strong analytical, problem-solving and critical thinking skills
· Strong technical aptitude with the ability to quickly learn and adapt to new tools and systems, including proficiency with MS Office Suite, CRM, ticketing, and other technologies
· Excellent organizational and time management skills, with the ability to handle multiple priorities simultaneously and meet critical deadlines
· Familiarity with standardized data collection and reporting practices
· Strong knowledge of the software development lifecycle, preferably with scrum/agile familiarity
· Proven to be a proactive self-starter and thrive in a fast-paced environment
· Ability to work independently within a highly collaborative and team-oriented environment while maintaining a strong customer focus
· Ability to maintain discretion when handling proprietary and confidential information
· Enthusiasm for learning and expanding knowledge or skills
· Strong work ethic, integrity, honesty, collaboration and team orientation
· Ability to travel as required, up to 10%
This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $85,000 - $115,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.
Read LessImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
Description: Under the direction of the Lead Software Developer, the Software Developer 2 will play a key role in the continued development and enhancement of our applications. A developer at this level has become more skilled and proficient in application development and design, expanding beyond a single scope to gain a deeper understanding of complex system architecture. This role will contribute to the success of cross-functional initiatives, bringing technical insight, problem-solving capabilities, and consistent follow-through to drive quality solutions forward.
We mainly build our solutions with Python/Jupyter using SQL Server databases, along with C# and Azure. We also support applications running on multiple other technologies, so a willingness to jump in and make a difference where needed is key.
What You'll Do:
Utilize Python, SQL database, Jupyter, C# and Microsoft AzureAdd new features to the product and improve existing functionality through clean, well-documented codeWrite tests and documentation to keep up with an evolving codebaseProactively update lead developer(s) on status and escalate when appropriateRecognize patterns or issues in existing code to be refactoredInteract with the full tech stack, from the database to the UI and application integrations with other solutionsAssist in the estimation of high-level requirements and defined tasks during the planning process alongside senior developers, project managers and business analystsInterface with our QA and Support teams or other internal stakeholders, including troubleshooting defects and workflows, or assisting with client issuesAssist junior team members and new hiresAdhere to DevOps best practicesStay informed of new technologies or industry trends that we can consider implementingTravel to orientation, conferences or company events, and other onsite meetings as requiredAdditional duties as assignedRequirements:
A degree in Computer Science or related field, or equivalent combination of education and relevant work experienceSoftware development experience in Python, SQL, and an OO language, preferably C#Knowledge of basic application design and architectureUnderstanding of relational database principles and how to use themFamiliarity with Microsoft Azure, or other server and hosting environments and deploymentAbility to answer and explain decisions made in the development processAbility to define test cases and write code with them in mindStrong attention to detail and ability to identify quality codeStrong communication skills, written and verbal, and a willingness to give and receive constructive feedbackAn insatiable curiosity and drive to learnAbility to work both independently and on a team towards a collective goalStrong work ethic, integrity, honesty, collaboration and team orientationAbility to travel up to 10% annuallyThis role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $80,000 - $95,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.
Read LessAbout Us:
ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Lakeville, Minn., ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
Description:
Under the direction of the Regional Sales Manager, the Mid-Market Account Executive will drive sales and growth objectives for Fire/EMS agencies across multiple states in their assigned territory. This role is designed for a proactive, goal-oriented individual who thrives on driving new relationships and opportunities in a fast-paced environment.
ImageTrend sales team members follow a well-defined methodology, collaborate with internal stakeholders, qualify and identify the prospective client’s unique needs, and clearly convey the value of the ImageTrend solutions. Reps can grow their SaaS sales careers, contribute to team success and make a positive community impact.
What You'll Do:
Achieves or exceeds an annual sales quota goal as stipulated in the Sales Compensation Plan incentive agreementContribute to the success of the assigned territory goal by managing full cycle sales from lead qualification and needs discovery, to negotiation and closing, selling transactional or multi-year deals and professional services to existing clients and new prospect Mid-Market accountsProactively prospects into Chiefs, Deputy Chiefs, and Data Managers or other key decision makers using outbound and inbound lead generation approaches and meeting target activity goalsFacilitate sales meetings and demonstrate solutions to clients and prospects with proficient knowledge of the ImageTrend sales process, products for the assigned territory vertical, as well as understanding adjoining solutions in the portfolioClearly articulate and demonstrates ImageTrend’s value proposition, creating urgency, excitement and enthusiasm among prospects and moving the sale forward to closeCreate and deliver accurate sales forecasts through strong pipeline management and maintaining data hygiene, including capturing, updating, and reporting pertinent or required sales data in the CRM, Gong or other systems, or providing data and territory reports to management as requestedBuilds strong relationships internally and externally, collaborates and communicates effectively with team members, colleagues, and all other stakeholders to identify opportunities, develop sales strategies, retain clients, share ideas, and assist with process improvementsForecasts needs, set priorities, and executes approved business strategy, and reviews territory planning progress with leadership to ensure achievement of goalsActs as a company ambassador to support lead development and strengthen relationships with ImageTrend clients, prospects, partners, and other external audiencesOversee and coordinate the RFP and contracting processes for opportunities within the assigned territory and collaborate with appropriate stakeholders to complete necessary steps and ensure the deal progresses through the sales cycleStay informed of industry trends, competition, market opportunities, or other developments and provide insights or ideas to help us continue improving products and processesTravel to tradeshows, industry or company events, or other onsite meetings as requiredPerform additional duties or tasks as assignedRequirements:
Degree in Business, Marketing, Communications, or related field, or the equivalent combination of education and experienceProven full-cycle sales experience, preferably in public safety/healthcare industry and/or SaaS selling environmentsStrong communication skills both written and verbal, and the proven ability to present, influence, negotiate and persuade key stakeholders and decision makersProven track record in driving successful sales growth by managing and developing an assigned territory of accounts with a strategic plan for prospectingExperience with Sandler Selling, or another similar consultative sales methodologyProven to be a motivated self-starter and work independently within a highly collaborative and team-oriented environmentAnalytical and problem-solving capabilities and the ability to tailor by audienceStrong technical aptitude to learn new systems and experience using MS Office Suite, CRM, Gong or other similar sales technologies toolsProven time management and organizational skills, the ability to succeed in a fast-paced environment and can adjust to changing priorities or market conditionsWillingness to share best practices with the team or others to help elevate and accelerate organizational resultsAbility to forecast an accurate sales pipeline using data-driven insightsAbility to maintain discretion when handling proprietary and confidential informationEnthusiasm for learning and expanding knowledge or skillsStrong work ethic, integrity, honesty, collaboration and team orientationAbility to travel as required, up to 25%This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $65,000 - $85,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
Benefits, Time Off & Perks at ImageTrend
Insurance: Core healthcare coverages, plus employer sponsored group policies & additional voluntary plansPaid Time Off: Flexible PTO, Sick Days, Holidays, Parental Leave & VolunteeringRetirement: Roth or Traditional 401(k) & Employer MatchFlexibility: Remote, Hybrid & Onsite options, Flex & Alternate Scheduling ArrangementsCareer Advancement: Internal growth, Tuition Reimbursement, Professional Development & LinkedIn Learning accessLong-term: Community Gains Incentive ProgramOther perks: Referral Bonus Program, Employee Assistance ProgramImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more
Read Less