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Image Hotel Management
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  • Front Desk Agent  

    - Hebron
    Job DescriptionJob DescriptionOur SIYA HOSPITALITY, LLC is seeking fro... Read More
    Job DescriptionJob DescriptionOur SIYA HOSPITALITY, LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills!

    8 hour shifts  
    Day or Night availability.

    Benefits
    Medical, Dental, and Vision Insurance for Full Time StaffLife Insurance for Full Time Staff401(k) Retirement PlanPaid Time OffEmployee discount
    ResponsibilitiesExceptional guest service delivery with problem resolution abilityExcellent communication and phone skillsProcess all guest check-ins, check-outs, room assignments, and room change/guest requestsAnswer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfactionAccount balancing & cash handlingAbility to understand and uphold hotel and brand standards and expectationsGeneral office up keeping and ensuring public areas are cleaned and replenished as neededKnowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needsKnowledge of Microsoft office and computer skillsCapacity to stand or walk for an extended period of time.Ability to move, lift, carry, push, pull, and place objects weighing up to 10 poundsAdhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.Required SkillsSuperior customer service skills including problem solving and ability to multi-taskStrong attention to detail, good follow through, and communication skillsPrevious hotel or customer service experience preferredPrevious customer service experience preferred Read Less
  • Maintenance Technician  

    - Hebron
    Job DescriptionJob DescriptionThe SIYA HOSPITALITY, LLC in HebronKY is... Read More
    Job DescriptionJob DescriptionThe SIYA HOSPITALITY, LLC in HebronKY is looking for a hardworking, detail-oriented Maintenance Technician to join our team. Our ideal candidate is self-driven, motivated, and highly productive.

    Benefits:
    401(k)Health insuranceDental / Vision insuranceLife insurancePaid time offTeam Member Discounts
    ResponsibilitiesEffectively and professionally communicates with departments and GMFollows company policies and proceduresEnsures all fire and safety inspections are completed and any discrepancies are correctedAdministers the preventative and repair maintenance program for guestrooms and public space, properly completing work orders on timePrepares for periodic, walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areasRecords and reports completed repairs and items that need further attentionAdheres to all local, state, federal laws and safety regulationsCompletes training regarding safety, security, department procedures and service guidelinesInforms management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assetsEnsures the security of all inventory, including but not limited to, tools, supplies, equipment, furniture, and televisionsReplenishes supplies and inventory efficiently to minimize wasteProvides a professional image at all times through appearance and dressMeets with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.Observe and ensure 3rd party technicians work per the needs of the hotel and engage to learn through them for equipment needsObtains pricing and bids as directedOther duties as assigned by supervisor or managementRequired SkillsHotel Maintenance: 2 years (Preferred)Maintenance: 2 years (Required)Demonstrated general mechanical skills are necessary. Basic repair, painting, wall covering HVAC, electrical work, plumbing, boiler operation, pool maintenance and general maintenance skills required. Must have valid drivers license, and acceptable driving history subject to company approval.
    Ability to use hands to lift, carry, or pull objects that may be heavy Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany