Retail Team Leader You are excited to be on the ground floor of IKEA's transformation strategy. You have been actively involved in the coaching, development and leadership of others (minimum 5 years). You have passion for planning and designing inspiring home furnishing solutions and services for our customers. You take tremendous pride in executing seamless and exceptional customer service. You get energy from leading through change initiatives while creating and sharing ideas to improve our business. What You'll Be Doing Day To Day This isn't your typical IKEA it's part of our new small-format store concept designed to bring IKEA closer to more people. You'll work in a more intimate, community-focused space that still delivers the big IKEA experience in new ways. As a Retail Team Leader, you will: Be responsible for day-to-day operations and for supervising a team of co-workers. Respond to safety and security incidents, including after-hours alarms, ensuring reports, root cause analysis, and follow-up. Serve on the Crisis Management Team, coordinating with local emergency responders and leadership as needed. Develop and retain a diverse, skilled team through effective hiring, onboarding, and talent development. Create growth plans, manage performance, and delegate responsibilities to ensure team readiness and succession. Ensure the unit is always fully stocked, well-maintained, and merchandised to IKEA standards. Oversee equipment functionality and compliance with all audit and legal requirements. Lead efficient logistics by balancing inbound and outbound volume, ensuring space, equipment, and staffing needs are met. Drive product quality, stock accuracy, and merchandising to support a seamless omni-channel customer experience. Enhance the customer experience by building co-worker system competence, ensuring proper access levels, and maintaining fully equipped, well-covered work areas during operating hours. Ensure compliance with all health, safety, and security regulations in coordination with Risk
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