We’re hiring Mission Specialists—technical problem solvers with deep Networking and Linux expertise who can adapt to any challenge. This is a small, highly skilled team we deploy to tackle the organization’s toughest technical problems. You’ll bring strong core IT skills, and we’ll train you across Software Quality Assurance (QA), Technical Support, and Customer Relationship Management (CRM) so you can operate cross-functionally and deliver results in any environment.
What You’ll Do
Troubleshoot and maintain network and Linux-based systems in POS/back-office environmentsConfigure and secure network infrastructure (firewall rules, routing, diagnostics)Deploy and support software/hardware for clientsRotate through QA, Support, and CRM roles to expand your skillsDocument solutions to help the whole teamWhat We’re Looking For
Must-Have
Proven networking experience, including LAN/WAN configuration, firewall rules, subnetting, and solid understanding of the OSI modelProficiency with network diagnostic tools (wireshark, tcpdump) and route table managementStrong Linux administration skillsExcellent problem-solving abilities and clear written/verbal communicationBased in — or willing to relocate to — Twin Falls, IDNice-to-Have
Experience with SQL, TypeScript, POS systems, or Software Quality Assurance testingWhy Join Ignite
Elite impact team — Join a select, high-skill group trusted to handle critical, high-stakes challengesReal career growth — Build a modern tech career in cloud, QA, and loyalty/CRM—right here in Twin FallsStructured development — Clear path: 1-month ramp + 6-month rotations, with targeted training & certificationsEarn as you advance — Pay increases and public recognition at certification milestonesModern toolkit — Hands-on with Linux, advanced networking, AWS, JIRA, and moreCulture that ships — Bias for action, stellar quality, and total trust—your work is seen, valued, and supportedAbout Us
Imagine a rocket launch: the countdown hits zero, a shower of sparks ignites the boosters, releasing the enormous potential of the fuel in the boosters, and a spacecraft hurtles into space at over 25,000 miles per hour. At Ignite Retail Technology, we harness this same explosive power. We've developed the planet's most intelligent retail technology suite with a singular mission: to ignite your retail business's potential and launch retailers into the future at unprecedented velocities.
Our Values
At Ignite Retail Technology, we are driven by an entrepreneurial spirit that fuels our mission to empower retail entrepreneurs with secure, intelligent tools. Our values are the foundation of our culture, guiding every decision we make and every action we take.
Bias for Action: We value initiative and hustle. At Ignite, waiting is not an option; we act decisively, making well-informed decisions quickly. Our team members are go-getters who believe in turning ideas into action.Listen, Learn, and Innovate: Innovation is at the heart of Ignite. We are perpetual learners, always seeking to understand, improve, and innovate. We listen to our customers, learn from the best, and aren't afraid to challenge the status quo to create simpler, more efficient solutions.Above and Beyond Customer Service: Our customers' success is our success. We don’t just meet expectations; we exceed them. We anticipate needs, communicate proactively, and ensure every interaction leaves our customers confident and delighted.Stellar Quality: Excellence isn’t a goal—it’s our standard. We set the bar high, focusing on precision, detail, and continuous improvement. Quality is non-negotiable, and we take pride in delivering nothing short of the best.Total Trust: Trust is earned through consistency, transparency, and integrity. We do what we say and own the results, fostering a culture of accountability and openness. Our team is built on mutual respect, where everyone’s voice is heard and valued.Employment Practices
Ignite Retail Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected under applicable law.
All offers of employment are contingent upon the successful completion of a background check and drug screening, in accordance with compliance requirements for our industry, as well as state and federal laws.
Company DescriptionAbout Ignite Retail Technology:Project Delivery Manager
About the role
Ignite Retail Technology is hiring a Project Delivery Manager to make sure our most important work actually gets finished.
We have more committed projects than we have people tracking them, and things slip in the space between teams. This role owns that space. You'll be the person who knows the real status of every commitment, who spots trouble before it becomes a missed date, and who gets people to follow through on what they said they'd do.
You won't have anyone reporting to you, and you won't be writing code. Your influence will come from being prepared, being trusted, and being relentless about follow-through. It is a demanding job and we're not going to pretend otherwise — but if you're the kind of person who cannot stand watching something drift, it's a good one.
What you'll do
Keep 10+ active projects moving at once — knowing where each one stands, what it needs next, and who owes what to whom.Build simple, honest plans: who owns each piece, what has to happen first, and what "done" actually means. Update them when reality changes.Run the rhythm — weekly working sessions, monthly reviews with leadership, and one place where anyone can see real status without having to ask around.Catch problems early and go work them where they start, rather than reporting them and waiting.Get decisions unstuck. When two teams disagree, lay out the tradeoff, get an answer from whoever should make the call, and write it down so it stays decided.Hold vendors and partners to what they committed to.Tell leadership the truth about progress, especially about the things that are behind.Who does well here:
We care much more about how you've operated than about what your last title was.
You've been responsible for outcomes you couldn't order anyone to deliver. You've had to get things done through people who didn't work for you — other departments, vendors, volunteers, contractors, partners.
You don't accept the first no. When you hit a wall, your instinct is to figure out what's really behind it, not to shrug and report back that it can't be done. You do this without steamrolling people, which is the harder version.
You've stayed through the ugly part. You've owned something for a year or more that got worse before it got better, and you were still there when it turned around.
You know when to push and when to let it go. Everyone we want for this role is persistent. The ones who succeed also have judgment about which fights are worth having.
You can be told you're wrong. Including by someone with less experience than you, without it becoming a whole thing.
You write clearly. Direct, with a high signal of information. A lot of what you send will be read in rooms you're not in.
What you'll bring
Required
5+ years in a management or operations role where you were accountable for results delivered by people outside your reporting line.A track record of carrying something difficult over a long stretch, including when it wasn't going well.Comfort working with incomplete information and shifting priorities.Solid written communication and the organizational discipline to keep a lot of moving parts straight.Helpful, not required
Experience around software, IT, or technology projects. You don't need a technical background, but you do need to be willing to learn enough to ask good questions of engineers.Experience running a P&L, a store or site, a department, a program, or an organization of your own.Project management training or certification. We don't require it and won't weight it heavily.Backgrounds that tend to fit
We expect strong candidates to come from a range of places, including:
Operations or general management — retail, manufacturing, distribution, agriculture, hospitality, healthcareRunning a facility, plant, branch, or multi-site operationMilitary service, particularly roles with logistics, planning, or coordination responsibilityLeading a nonprofit, school program, or community organizationConstruction or field project managementSmall business ownershipIf you've done this kind of work under a different title, apply and tell us about it.
What success looks like
At 90 days: You know the people, the projects, and where the real risks are. You've taken ownership of the first few, and leadership is getting status from you rather than chasing it.
At 6 months: Projects are hitting their dates — or leadership knows well ahead of time why one won't and what you're doing about it.
At 12 months: People bring you problems before they turn into escalations, and the way you run projects is how Ignite runs projects.
How we hire
Recruiter screen (30 minutes)Conversation with the hiring managers (45 minutes)Team interviewReferencesWe ask every candidate the same questions and evaluate everyone against the same criteria.
Company DescriptionAbout Ignite Retail Technology: