General Manager
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The General Manager is responsible for overall leadership and performance of the hotel—driving exceptional guest experiences, strong financial results, and high operational standards. This role leads the management team, supports staff development, and represents the property in the community.
Essential Functions
Lead hotel operations to achieve guest satisfaction, revenue, and cost-control goals.
Prepare and manage the annual operating budget; monitor P&L performance and operational KPIs.
Oversee expense control and departmental performance management.
Develop and submit quarterly operating plans with measurable action items.
Maintain brand, product, and service standards across all departments.
Conduct weekly leadership and staff meetings; set clear expectations and follow-through.
Coach department leaders on procedures, service standards, goal setting, and daily operations.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Directly supervise department leaders and maintain authority to hire, discipline, and recommend termination of employees, consistent with Company policy.
Assist with transportation needs when a dedicated Transportation Agent is unavailable (if applicable).
Perform other duties as assigned to support hotel operations and guest experience.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Minimum 3–5 years of hotel leadership experience; prior General Manager or Assistant GM experience preferred.
Proven experience managing budgets, P&L, and operational KPIs.
Education
Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).
Skills & Abilities
Strong leadership, coaching, and team development skills.
Excellent guest recovery and conflict-resolution abilities.
Highly organized with strong multitasking and prioritization skills.
Proficient in Microsoft Office (Excel, Word, PowerPoint) and scheduling/email systems; PMS experience a plus.
Demonstrates integrity, professionalism, and sound judgment.
Strong communication skills; comfortable presenting in public forums.
Availability
Scheduling may include evenings, weekends, and holidays based on operational needs.
Physical Requirements
Ability to walk the property, inspect guestrooms and public areas, climb stairs, and lift up to 50 pounds as needed.
Work Environment
This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting. Noise levels, temperature, and activity levels may vary by department and business demands.
Reports To: Area Operations Manager or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessThis hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Room Attendant cleans and prepares guest rooms and assigned areas to brand standards to ensure rooms are clean, comfortable, and ready for arrival.
Essential Functions
Clean and service guest rooms according to brand and company standards.
Change linens, make beds, and restock room amenities and supplies.
Clean bathrooms, vacuum, dust, and sanitize high-touch surfaces.
Report maintenance issues, safety hazards, and lost-and-found items promptly.
Follow proper chemical handling and safety procedures.
Maintain housekeeping carts and storage areas in clean, organized condition.
Follow room assignment schedules and productivity standards.
Support room turns and priorities as directed.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Housekeeping, cleaning, or hospitality experience preferred (willing to train the right candidate).
Education
High school diploma or GED preferred.
Skills & Abilities
Strong attention to detail and pride in quality work.
Ability to work independently and manage time efficiently.
Professional, friendly demeanor with guests and team members.
Reliable, punctual, and dependable.
Availability
Scheduling may include weekends and holidays based on operational needs.
Physical Requirements
Ability to stand, walk, bend, push carts, and lift up to 50 pounds throughout the shift.
Work Environment
This position operates in a hotel housekeeping environment with repetitive motion and physical activity.
Reports To: Housekeeping Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessGeneral Manager
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The General Manager is responsible for overall leadership and performance of the hotel—driving exceptional guest experiences, strong financial results, and high operational standards. This role leads the management team, supports staff development, and represents the property in the community.
Essential Functions
Lead hotel operations to achieve guest satisfaction, revenue, and cost-control goals.
Prepare and manage the annual operating budget; monitor P&L performance and operational KPIs.
Oversee expense control and departmental performance management.
Develop and submit quarterly operating plans with measurable action items.
Maintain brand, product, and service standards across all departments.
Conduct weekly leadership and staff meetings; set clear expectations and follow-through.
Coach department leaders on procedures, service standards, goal setting, and daily operations.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Directly supervise department leaders and maintain authority to hire, discipline, and recommend termination of employees, consistent with Company policy.
Assist with transportation needs when a dedicated Transportation Agent is unavailable (if applicable).
Perform other duties as assigned to support hotel operations and guest experience.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Minimum 3–5 years of hotel leadership experience; prior General Manager or Assistant GM experience preferred.
Proven experience managing budgets, P&L, and operational KPIs.
Education
Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).
Skills & Abilities
Strong leadership, coaching, and team development skills.
Excellent guest recovery and conflict-resolution abilities.
Highly organized with strong multitasking and prioritization skills.
Proficient in Microsoft Office (Excel, Word, PowerPoint) and scheduling/email systems; PMS experience a plus.
Demonstrates integrity, professionalism, and sound judgment.
Strong communication skills; comfortable presenting in public forums.
Availability
Scheduling may include evenings, weekends, and holidays based on operational needs.
Physical Requirements
Ability to walk the property, inspect guestrooms and public areas, climb stairs, and lift up to 50 pounds as needed.
Work Environment
This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting. Noise levels, temperature, and activity levels may vary by department and business demands.
Reports To: Area Operations Manager or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessThis hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Maintenance Technician supports daily hotel maintenance and repair needs to keep the property safe, clean, and fully operational.
Essential Functions
Respond to maintenance requests in guestrooms, public areas, and back-of-house.
Perform routine preventive maintenance on rooms, equipment, and building systems.
Troubleshoot and repair basic HVAC, plumbing, electrical, and carpentry issues.
Conduct regular inspections to identify needed repairs.
Assist with room turns and out-of-order room recoveries.
Maintain cleanliness and organization of shops, storage, and work areas.
Follow safety procedures and company policies.
Assist with vendor access and support contracted work as needed.
Maintain work order documentation and logs.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Prior hotel, apartment, or commercial maintenance experience preferred (willing to train with basic skills).
Education & Certifications
High school diploma or GED preferred.
Trade school or HVAC/electrical/plumbing training a plus.
Skills & Abilities
Basic knowledge of building systems (HVAC, plumbing, electrical, carpentry).
Ability to troubleshoot common issues.
Strong time management and ability to prioritize work orders.
Professional guest interaction and communication.
Reliable, punctual, and safety-focused.
Availability
Scheduling may include weekends, evenings, holidays, and on-call shifts as needed.
Physical Requirements
Ability to stand, walk, bend, climb ladders, work in mechanical spaces, and lift up to 50 pounds.
Work Environment
This position operates in a hotel facilities environment and may involve exposure to mechanical spaces, noise, and variable temperatures.
Reports To: General Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Front Office Manager
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Front Office Manager leads the front desk team and oversees daily guest service operations. This role ensures strong service recovery, compliance with brand standards, and smooth front office operations.
Essential Functions
Lead daily front desk operations, including guest arrivals, departures, and service recovery.
Train, coach, and develop front office team members to deliver excellent guest service.
Maintain brand, product, and service standards at the front desk and lobby.
Create and manage front desk schedules to meet business needs and labor targets.
Monitor guest satisfaction scores and support action plans to improve performance.
Handle escalated guest concerns professionally and ensure timely resolution.
Ensure compliance with hotel policies, procedures, and safety standards.
Partner with housekeeping, maintenance, and sales to support seamless guest experiences.
Maintain accurate cash handling, night audit support, and front office reporting.
Conduct regular inspections of the lobby, front desk, and public areas for cleanliness and appearance.
Support promotions, local marketing efforts, and guest loyalty initiatives.
Perform other duties as assigned to support front office operations.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Minimum 2–3 years of hotel front desk or guest services experience; supervisory experience preferred.
Experience with PMS systems (Opera, Hotel Key, Choice Advantage, or similar) preferred.
Education
High school diploma or GED required; hospitality or business coursework preferred.
Skills & Abilities
Strong leadership, coaching, and team engagement skills.
Excellent guest recovery and conflict-resolution abilities.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Proficient in Microsoft Office and electronic scheduling/email systems.
Professional communication skills and positive, service-focused attitude.
Availability
Scheduling may include evenings, weekends, and holidays based on operational needs.
Physical Requirements
Ability to stand for extended periods, walk the property, and lift up to 50 pounds as needed.
Work Environment
This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting.
Reports To: General Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessThis hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Maintenance Technician supports daily hotel maintenance and repair needs to keep the property safe, clean, and fully operational.
Essential Functions
Respond to maintenance requests in guestrooms, public areas, and back-of-house.
Perform routine preventive maintenance on rooms, equipment, and building systems.
Troubleshoot and repair basic HVAC, plumbing, electrical, and carpentry issues.
Conduct regular inspections to identify needed repairs.
Assist with room turns and out-of-order room recoveries.
Maintain cleanliness and organization of shops, storage, and work areas.
Follow safety procedures and company policies.
Assist with vendor access and support contracted work as needed.
Maintain work order documentation and logs.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Prior hotel, apartment, or commercial maintenance experience preferred (willing to train with basic skills).
Education & Certifications
High school diploma or GED preferred.
Trade school or HVAC/electrical/plumbing training a plus.
Skills & Abilities
Basic knowledge of building systems (HVAC, plumbing, electrical, carpentry).
Ability to troubleshoot common issues.
Strong time management and ability to prioritize work orders.
Professional guest interaction and communication.
Reliable, punctual, and safety-focused.
Availability
Scheduling may include weekends, evenings, holidays, and on-call shifts as needed.
Physical Requirements
Ability to stand, walk, bend, climb ladders, work in mechanical spaces, and lift up to 50 pounds.
Work Environment
This position operates in a hotel facilities environment and may involve exposure to mechanical spaces, noise, and variable temperatures.
Reports To: General Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Engineering Manager (Chief Engineer / Maintenance Manager)
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Engineering Manager leads hotel maintenance and facilities operations to ensure the property is safe, well-maintained, and operating efficiently.
Essential Functions
Oversee maintenance and engineering operations for the hotel.
Develop and execute preventive maintenance programs for guestrooms, public areas, and back-of-house.
Respond promptly to maintenance issues and guest service requests.
Manage maintenance budgets, inventory, and vendor relationships.
Lead, train, and schedule maintenance team members.
Ensure compliance with OSHA, fire/life safety, and local building codes.
Conduct routine inspections of guestrooms, public areas, mechanical rooms, and grounds.
Coordinate capital projects, renovations, and repairs with ownership and vendors.
Maintain building systems including HVAC, plumbing, electrical, and life safety systems.
Maintain documentation, logs, and compliance records.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Minimum 3–5 years of hotel or commercial maintenance experience; prior leadership experience preferred.
Education & Certifications
High school diploma or GED required; technical training or trade certification preferred.
HVAC, electrical, plumbing, or other relevant certifications/licenses a plus.
Skills & Abilities
Strong working knowledge of building systems (HVAC, electrical, plumbing, life safety).
Ability to troubleshoot, prioritize, and resolve issues efficiently.
Strong leadership and team development skills.
Solid organizational skills and attention to detail.
Professional guest and team communication.
Reliable, dependable, and safety-focused.
Availability
Scheduling may include evenings, weekends, holidays, and on-call availability for emergencies.
Physical Requirements
Ability to stand, walk, climb ladders, work in mechanical spaces, and lift up to 50 pounds.
Work Environment
This position operates in a hotel facilities environment and may involve exposure to mechanical spaces, noise, and variable temperatures.
Reports To: General Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessFront Desk Agent (Guest Service)
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Front Desk Agent is the first and last impression of the hotel. This role delivers outstanding guest service, supports check-in/check-out, and assists with daily front office operations.
Essential Functions
Greet guests warmly and provide efficient check-in and check-out services.
Handle guest questions, requests, and concerns in a professional and timely manner.
Process reservations, room assignments, and payment transactions accurately.
Follow cash handling procedures and front office policies.
Maintain brand, product, and service standards at the front desk and lobby.
Coordinate with housekeeping and maintenance to meet guest needs.
Answer phones, manage emails, and respond to guest inquiries.
Support loyalty programs and local marketing initiatives as directed.
Maintain cleanliness and organization of the front desk and lobby area.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Customer service or hospitality experience preferred (hotel front desk a plus).
Education
High school diploma or GED required.
Skills & Abilities
Friendly, professional communication skills with a service-first mindset.
Ability to multitask and stay calm in a fast-paced environment.
Basic computer skills; PMS experience (Opera, OnQ, Choice Advantage, etc.) a plus.
Reliable, punctual, detail-oriented, and professional.
Strong problem-solving and guest recovery skills.
Availability
Scheduling may include evenings, weekends, and holidays based on operational needs.
Physical Requirements
Ability to stand for extended periods and lift up to 50 pounds as needed.
Work Environment
This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting.
Reports To: Front Office Manager and/or other designated Company leadership
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessHousekeeping Supervisor
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Housekeeping Supervisor leads housekeeping operations while housekeeping manager is scheduled off, to ensure clean, safe, and welcoming guestrooms and public spaces. This role drives quality standards, team performance, inventory control, and guest satisfaction.
Essential Functions
Assist in leading daily housekeeping operations for guestrooms, public areas, and laundry (if applicable).
Ensure brand cleanliness and presentation standards are met consistently.
Conduct room and public area inspections.
Assist in managing housekeeping labor, productivity, and staffing to meet occupancy needs.
Partner with front office and maintenance to support timely room turns and out-of-order room recovery.
Monitor guest feedback and support action plans to improve cleanliness scores.
Ensure compliance with OSHA and chemical handling standards.
Able to preform all duties of a Room attendant, laundry attendant, and Public attendant when needed.
Maintain housekeeping logs, checklists, and department documentation.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Minimum 2–4 years of housekeeping experience; leadership experience preferred.
Education
High school diploma or GED required.
Skills & Abilities
Strong leadership and team development skills.
Excellent attention to detail and quality control.
Ability to manage labor, productivity, and daily staffing needs.
Strong organizational and time management skills in a fast-paced environment.
Professional communication and guest service mindset.
Reliable, dependable, and safety-focused.
Availability
Scheduling may include weekends, holidays, and peak occupancy periods.
Physical Requirements
Ability to stand, walk, bend, push carts, and lift up to 50 pounds throughout the shift.
Work Environment
This position operates in a hotel environment with moderate physical activity and variable pace based on occupancy.
Reports To: Housekeeping Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read LessAssistant General Manager
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Assistant General Manager is a leadership-in-training role that supports the General Manager in daily hotel operations and management. This role serves as the active manager on duty when the General Manager is not on property, provides hands-on leadership to the team, and helps ensure operational standards, corporate guidelines, and financial goals are consistently met. Success is measured by guest satisfaction, compliance with company standards, and achievement of budgeted financial performance.
Essential Functions
Support the hotel operations to achieve guest satisfaction, revenue, and cost-control goals.
Provide a work environment for our team members that is fun, challenging, safe, and enables our associates to provide memorable guest experiences.
Follow up and track all training of staff members to ensure that proper standards for each department are met.
Ensure morning huddles are being conducted and communication through out the hotel is being followed
Assist each department with daily tasks as needed. Make sure all departments are following current standards for their tasks.
Assist sales in making sure block management is done and team onsite is ready for the business.
Review and manage all financial sides of the property management system and make sure proper training is done for all associates.
Work with Departments to make sure that inventory is done, and a par level is followed
Assist in finding ways to decrease turnover and increase employee retention.
Assist GM in maintaining proper cost controls and ensuring that team members are provided with the tools needed to do their job successfully.
Respond to all guest issues and challenges in a timely friendly manor
Ensure standard operating procedures and code of conduct is fully followed.
Assist in filling gaps in labor when needed to best suit the need of the business
Other duties as assigned or as needed to create signature moments for our guests.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Minimum 3–5 years of hotel leadership experience; prior General Manager or Assistant GM experience preferred.
Proven experience managing budgets, P&L, and operational KPIs.
Education
Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).
Skills & Abilities
Strong leadership, coaching, and team development skills.
Excellent guest recovery and conflict-resolution abilities.
Highly organized with strong multitasking and prioritization skills.
Proficient in Microsoft Office (Excel, Word, PowerPoint) and scheduling/email systems; PMS experience a plus.
Demonstrates integrity, professionalism, and sound judgment.
Strong communication skills; comfortable presenting in public forums.
Availability
Scheduling may include evenings, weekends, and holidays based on operational needs.
Physical Requirements
Ability to walk the property, inspect guestrooms and public areas, climb stairs, and lift up to 50 pounds as needed.
Work Environment
This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting. Noise levels, temperature, and activity levels may vary by department and business demands.
Reports To: General Manager and/or other designated Company leadership
Employment & Equal Opportunity
Employment is governed by applicable state and federal law.
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.
Read Less