Burial Technicians are responsible for carefully and efficiently burying service drop cables for our residential and commercial customers as well as teaming with i3 Broadband construction and maintenance crews on other miscellaneous projects on the underground fiber optics network.
Duties/Responsibilities:Bury fiber optic cable lines 6" to 24" deep using hand trenching or drop plows with boring capabilities. Read and understand existing underground facility location information. Identify and locate unmarked utilities.Actively identify and eliminate risk of injury or damage.Restore job site, including landscaping to the original condition.Review all requested and existing services with the customer before installation of new lines.Communicate in a thorough and professional manner with homeowners, customers, and other contractors regarding cable burials, restoration, and light landscaping. Work closely with drop burial crew leader to establish and maintain efficient daily and weekly production of cable burials.Required Skills/Abilities: Ability to work well with others as part of a team.Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some weekends (as needed).Other duties as assigned.Must have a valid driver's license.Education/Experience:No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Landscaping experience is also highly preferred. Must have a clean driving record and the ability to pass a criminal background check.Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow. Must be able to walk, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Burial Technicians are responsible for carefully and efficiently burying service drop cables for our residential and commercial customers as well as teaming with i3 Broadband construction and maintenance crews on other miscellaneous projects on the underground fiber optics network.
Duties/Responsibilities:Bury fiber optic cable lines 6" to 24" deep using hand trenching or drop plows with boring capabilities. Read and understand existing underground facility location information. Identify and locate unmarked utilities.Actively identify and eliminate risk of injury or damage.Restore job site, including landscaping to the original condition.Review all requested and existing services with the customer before installation of new lines.Communicate in a thorough and professional manner with homeowners, customers, and other contractors regarding cable burials, restoration, and light landscaping. Work closely with drop burial crew leader to establish and maintain efficient daily and weekly production of cable burials.Required Skills/Abilities: Ability to work well with others as part of a team.Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some weekends (as needed).Other duties as assigned.Must have a valid driver's license.Education/Experience:No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Landscaping experience is also highly preferred. Must have a clean driving record and the ability to pass a criminal background check.Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow. Must be able to walk, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Utility Locating Technicians protect underground i3 Broadband fiber-optic utilities from damage during projects involving digging or excavation. Utility locators pinpoint the paths of cables and conduits that carry utilities underground. Their work takes them through easements as underground utilities pass through neighborhoods and beneath the property of homeowners.
Duties/Responsibilities:Safely, accurately, and efficiently locate all underground i3 Broadband fiber-optic utilities. Thoroughly search for underground utilities in a designated area; Identify and locate and accurately mark the utility location.Complete necessary work for the entire extent provided by locating tickets issued by JULIE and documenting all work on an internal i3 Broadband work ticket. Photograph each locate and upload photographs to necessary systems. Communicate professionally and courteously with utility managers, work crews, i3 staff, homeowners, and contractors to discuss and resolve locate issues. Prioritize work by reviewing locate requests to determine efficient routing and planning; Work closely with manager to establish and maintain efficient daily work schedules.Use a company laptop to document and close all work orders/service requests. Maintain company vehicle in clean condition and in good working order. Report any issues with vehicles or equipment to management for resolution. Perform other duties as requested.Required Skills/Abilities:
Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some nights and weekends (as needed).Must have a valid driver’s license.Education/Experience:
No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow.Must be able to walk long distances, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Utility Locating Technicians protect underground i3 Broadband fiber-optic utilities from damage during projects involving digging or excavation. Utility locators pinpoint the paths of cables and conduits that carry utilities underground. Their work takes them through easements as underground utilities pass through neighborhoods and beneath the property of homeowners.
Duties/Responsibilities:Safely, accurately, and efficiently locate all underground i3 Broadband fiber-optic utilities. Thoroughly search for underground utilities in a designated area; Identify and locate and accurately mark the utility location.Complete necessary work for the entire extent provided by locating tickets issued by JULIE and documenting all work on an internal i3 Broadband work ticket. Photograph each locate and upload photographs to necessary systems. Communicate professionally and courteously with utility managers, work crews, i3 staff, homeowners, and contractors to discuss and resolve locate issues. Prioritize work by reviewing locate requests to determine efficient routing and planning; Work closely with manager to establish and maintain efficient daily work schedules.Use a company laptop to document and close all work orders/service requests. Maintain company vehicle in clean condition and in good working order. Report any issues with vehicles or equipment to management for resolution. Perform other duties as requested.Required Skills/Abilities:
Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some nights and weekends (as needed).Must have a valid driver’s license.Education/Experience:
No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow.Must be able to walk long distances, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Job Summary:
The Project Manager - Construction is responsible for supporting functional teams within and adjacent to the Construction organization to ensure company goals, project milestones, and deployment schedules are met on time. This role provides project coordination, schedule visibility, dependency tracking, and risk management across the full construction pipeline, including the teams that proceed construction such as Business Development, Planning, Design, and Permitting, as well as Construction Managers, Supervisors, Inspectors, contractors, and other external partners.
This Project Manager does not have direct reports, but must influence alignment, engagement, and accountability across multiple workstreams. By maintaining a clear view of dependencies, risks, dates, and milestones, this position enables subject matter experts to remain focused on their work while ensuring blockers are identified, escalated, and resolved before they impede the project schedule. The role reports directly to the Vice President of Construction and produces regular status reporting for the VP and executive leadership to provide accurate visibility into project health, risks, and progress.
Key Responsibilities:
Project Planning & Execution
Utilize Sitetracker to maintain project plans that identify milestones, owners, dependencies, and target dates, while identifying risks and required decisions across the construction lifecycleMonitor the overall project pipeline from pre-construction readiness through field execution to ensure work remains aligned with company goals and committed schedulesTrack progress across multiple markets, projects, and workstreams, identifying schedule impacts before they become critical blockersCoordinate with subject matter experts to clarify priorities, due dates, handoffs, and decision points while allowing functional teams to remain focused on their deliverablesDrive project momentum through disciplined follow-up, action item tracking, escalation, and communication of next stepsStakeholder Coordination
Serve as a central coordination point across all stakeholders who contribute to the construction pipelineFacilitate alignment across teams that do not report directly to the Construction Project Manager by maintaining clear expectations, commitments, due dates, and accountabilityEnsure stakeholders understand how their deliverables affect downstream construction milestones, schedule commitments, and company objectivesDocument decisions, action items, ownership, open issues, and unresolved risks to maintain transparency and follow-through across workstreamsRisk, Dependency & Issue Management
Maintain a close view of dependencies, constraints, risks, milestone dates, and handoffs that could affect project execution or construction readinessIdentify blockers related to business development commitments, planning assumptions, design completion, permitting approvals, materials, utilities, contractor readiness, or field executionEscalate risks with clear context, impact, required decisions, recommended next steps, and ownership for resolutionMonitor recurring delays, dependency gaps, and process breakdowns, and recommend improvements that increase schedule predictability and reduce execution riskCommunication & Reporting
Prepare regular project status reports for the Vice President of Construction and executive leadership, including progress, milestone health, key risks, blockers, escalations, and upcoming decisionsMaintain reporting tools, action item logs, meeting summaries, escalation trackers, and other documentation needed to provide accurate visibility into project statusFacilitate project meetings and working sessions that keep cross-functional stakeholders aligned on timelines, responsibilities, dependencies, and required outcomesCommunicate clearly with technical, operational, construction, and leadership audiences
Qualifications:
Education and Experience:
Bachelor’s degree preferred in Construction Management, Engineering, Business, Operations, Project Management, or a related field; equivalent experience considered5–8+ years of experience in telecommunications, broadband, utility, or infrastructure construction programs, or project/program coordination within multi-stakeholder environmentsProven ability to manage schedules, dependencies, risks, action items, milestones, and stakeholder follow-ups without direct supervisory authorityStrong organizational skills with the ability to manage multiple projects, workstreams, milestones, and reporting requirements simultaneouslyExperience developing clear reports, dashboards, presentations, and status updates for stakeholders at all levelsValid driver’s license with a clean driving recordAbility to travel locally or regionally as neededPreferred Qualifications:
Experience supporting fiber-to-the-home (FTTH) construction programsWorking knowledge of telecommunications design, permitting, and construction processesExperience using SitetrackerSkills and Competencies:
Strong organizational skills, attention to detail, and follow-through disciplineEffective written and verbal communication skills with technical, operational, field, contractor, and executive audiencesAbility to influence, coordinate, and drive accountability across stakeholders without direct reporting authorityStrong understanding of how dependencies, risks, handoffs, and milestone dates affect project schedulesAbility to proactively identify risks, clarify ownership, escalate blockers, and support timely decision-makingProfessional and collaborative approach when working with internal teams, contractors, and leadershipWorking Conditions:
Office and project coordination role with periodic travel to construction sites, contractor meetings, jurisdictional meetings, or field review locations as neededRequires coordination across geographically diverse projects and stakeholders who may be located in different markets, departments, or organizationsMay require occasional field visits in active construction or utility environments and varying weather conditionsOccasional extended hours may be required to support project deadlines, executive reporting, escalations, utility schedules, contractor availability, or critical milestonesAbility to sit for extended periods of time up to 8 hours per day, in front of a computerAbility to stand and work in all weather conditions while in the fieldJob Summary:
The Project Manager – Network Deployment is responsible for coordinating, tracking, and driving the deliverables required to activate telecommunications cabinets across remote and geographically diverse sites. This role does not have direct reports; instead, it relies on strong project coordination, follow-up, communication, and issue resolution across internal teams, contracted crews, third-party service providers, utilities, and permitting jurisdictions.
This Project Manager serves as the central point of coordination and accountability for cabinet activation efforts, ensuring stakeholders understand responsibilities, deadlines, dependencies, risks, and next steps. This position supports consistent execution by maintaining visibility to project status, escalating blockers, and helping move work forward across all stakeholders.
Key Responsibilities:
Project Planning & Execution
Manage cabinet activation projects from initial readiness through completion by organizing milestones, deliverables, dependencies, and target datesDevelop and maintain clear project plans that define required workstreams, owners, timelines, risks, and next stepsTrack progress across multiple geographically dispersed sites and identify items that may affect schedule, scope, or executionDrive project momentum by following up on open items, clarifying ownership, and escalating blockers when neededSupport consistent execution by ensuring stakeholders understand priorities, deadlines, and project expectationsStakeholder Coordination
Serve as the primary project coordination point for internal teams, contracted crews, third-party providers, utilities, and permitting jurisdictionsCoordinate work across groups that may not report directly to the company by maintaining clear expectations, commitments, and due datesFacilitate alignment between Design, Permitting, Supply Chain, Network Engineering, Construction Managers, external engineering providers, and field construction contractorsPromote accountability by documenting decisions, action items, ownership, and unresolved issuesRisk, Dependency & Issue Management
Identify and track project risks, dependencies, constraints, and issues that may impact cabinet activation timelinesCoordinate resolution of blockers related to permitting, utilities, materials, engineering, construction readiness, jurisdictional approvals, or external dependenciesEscalate schedule, scope, or dependency concerns with clear context, recommended next steps, and decision needsMonitor recurring issues and process gaps, and recommend improvements to reduce delays or improve project predictabilityCommunication & Reporting
Provide timely project updates to leadership and stakeholders regarding progress, risks, priorities, decisions, and upcoming milestonesPrepare and maintain status reports, action item lists, meeting notes, escalation summaries, and other project documentation as neededFacilitate meetings and working sessions that keep stakeholders aligned on timelines, responsibilities, and required outcomesCommunicate project requirements and blockers clearly across technical, operational, construction, permitting, utility, and external stakeholder groups
Qualifications:
Education and Experience:
Bachelor’s degree preferred in Construction Management, Engineering, Business, Operations, Project Management, or equivalent experience5-8+ years of relevant experience in construction, OSP, utilities coordination, infrastructure deployment, network rollout projects or related expertise.Experience coordinating utility, construction, engineering, or infrastructure projectsProven ability to manage project schedules, dependencies, risks, and action items while driving stakeholder follow-up without direct authorityStrong experience managing multiple concurrent projects across geographically dispersed locationsAbility to read and interpret basic construction, engineering, site, or network documentationEffective communication skills with internal teams, contractors, utilities, municipalities, and permitting agenciesValid driver’s license with clean driving recordAbility to travel locally or regionally as neededPreferred Qualifications:
Experience supporting broadband, fiber, outside plant, or network deployment projectsExperience working with utilities, municipalities, permitting agencies, and third-party contractorsWorking knowledge of telecommunications construction processes, field readiness requirements, and network deployment dependenciesExperience with Sitetracker or similar project management toolsSkills and Competencies:
Strong organizational skills and attention to detailAbility to manage multiple workstreams, schedules, risks, dependencies, and escalations simultaneouslyAbility to manage multiple workstreams, schedules, risks, dependencies, and escalations simultaneouslyStrong problem-solving skills with the ability to identify risks, assign ownership, and escalate issues appropriatelyClear and effective communication with both technical and non-technical stakeholdersCollaborative, professional approach when working with internal teams, vendors, utilities, and government entitiesProficiency in Microsoft Office or other tools for reporting and presentationWorking Conditions:
Office and project coordination role with periodic travel to remote cabinet sites, utility locations, construction areas, or jurisdictional meetings as neededRequires coordination across geographically diverse sites and stakeholders who may be located in different markets or organizationsMay require occasional field visits in active construction or utility environments and varying weather conditionsOccasional extended hours may be required to support project deadlines, escalations, utility schedules, or activation milestonesAbility to sit for extended periods of time up to 8 hours per day, in front of a computerAbility to stand and work in all weather conditions while in the fieldi3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Read LessJob Summary:
The Project Manager – Network Deployment is responsible for coordinating, tracking, and driving the deliverables required to activate telecommunications cabinets across remote and geographically diverse sites. This role does not have direct reports; instead, it relies on strong project coordination, follow-up, communication, and issue resolution across internal teams, contracted crews, third-party service providers, utilities, and permitting jurisdictions.
This Project Manager serves as the central point of coordination and accountability for cabinet activation efforts, ensuring stakeholders understand responsibilities, deadlines, dependencies, risks, and next steps. This position supports consistent execution by maintaining visibility to project status, escalating blockers, and helping move work forward across all stakeholders.
Key Responsibilities:
Project Planning & Execution
Manage cabinet activation projects from initial readiness through completion by organizing milestones, deliverables, dependencies, and target datesDevelop and maintain clear project plans that define required workstreams, owners, timelines, risks, and next stepsTrack progress across multiple geographically dispersed sites and identify items that may affect schedule, scope, or executionDrive project momentum by following up on open items, clarifying ownership, and escalating blockers when neededSupport consistent execution by ensuring stakeholders understand priorities, deadlines, and project expectationsStakeholder Coordination
Serve as the primary project coordination point for internal teams, contracted crews, third-party providers, utilities, and permitting jurisdictionsCoordinate work across groups that may not report directly to the company by maintaining clear expectations, commitments, and due datesFacilitate alignment between Design, Permitting, Supply Chain, Network Engineering, Construction Managers, external engineering providers, and field construction contractorsPromote accountability by documenting decisions, action items, ownership, and unresolved issuesRisk, Dependency & Issue Management
Identify and track project risks, dependencies, constraints, and issues that may impact cabinet activation timelinesCoordinate resolution of blockers related to permitting, utilities, materials, engineering, construction readiness, jurisdictional approvals, or external dependenciesEscalate schedule, scope, or dependency concerns with clear context, recommended next steps, and decision needsMonitor recurring issues and process gaps, and recommend improvements to reduce delays or improve project predictabilityCommunication & Reporting
Provide timely project updates to leadership and stakeholders regarding progress, risks, priorities, decisions, and upcoming milestonesPrepare and maintain status reports, action item lists, meeting notes, escalation summaries, and other project documentation as neededFacilitate meetings and working sessions that keep stakeholders aligned on timelines, responsibilities, and required outcomesCommunicate project requirements and blockers clearly across technical, operational, construction, permitting, utility, and external stakeholder groups
Qualifications:
Education and Experience:
Bachelor’s degree preferred in Construction Management, Engineering, Business, Operations, Project Management, or equivalent experience5-8+ years of relevant experience in construction, OSP, utilities coordination, infrastructure deployment, network rollout projects or related expertise.Experience coordinating utility, construction, engineering, or infrastructure projectsProven ability to manage project schedules, dependencies, risks, and action items while driving stakeholder follow-up without direct authorityStrong experience managing multiple concurrent projects across geographically dispersed locationsAbility to read and interpret basic construction, engineering, site, or network documentationEffective communication skills with internal teams, contractors, utilities, municipalities, and permitting agenciesValid driver’s license with clean driving recordAbility to travel locally or regionally as neededPreferred Qualifications:
Experience supporting broadband, fiber, outside plant, or network deployment projectsExperience working with utilities, municipalities, permitting agencies, and third-party contractorsWorking knowledge of telecommunications construction processes, field readiness requirements, and network deployment dependenciesExperience with Sitetracker or similar project management toolsSkills and Competencies:
Strong organizational skills and attention to detailAbility to manage multiple workstreams, schedules, risks, dependencies, and escalations simultaneouslyAbility to manage multiple workstreams, schedules, risks, dependencies, and escalations simultaneouslyStrong problem-solving skills with the ability to identify risks, assign ownership, and escalate issues appropriatelyClear and effective communication with both technical and non-technical stakeholdersCollaborative, professional approach when working with internal teams, vendors, utilities, and government entitiesProficiency in Microsoft Office or other tools for reporting and presentationWorking Conditions:
Office and project coordination role with periodic travel to remote cabinet sites, utility locations, construction areas, or jurisdictional meetings as neededRequires coordination across geographically diverse sites and stakeholders who may be located in different markets or organizationsMay require occasional field visits in active construction or utility environments and varying weather conditionsOccasional extended hours may be required to support project deadlines, escalations, utility schedules, or activation milestonesAbility to sit for extended periods of time up to 8 hours per day, in front of a computerAbility to stand and work in all weather conditions while in the fieldi3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Read LessJob Summary:
The Project Manager - Construction is responsible for supporting functional teams within and adjacent to the Construction organization to ensure company goals, project milestones, and deployment schedules are met on time. This role provides project coordination, schedule visibility, dependency tracking, and risk management across the full construction pipeline, including the teams that proceed construction such as Business Development, Planning, Design, and Permitting, as well as Construction Managers, Supervisors, Inspectors, contractors, and other external partners.
This Project Manager does not have direct reports, but must influence alignment, engagement, and accountability across multiple workstreams. By maintaining a clear view of dependencies, risks, dates, and milestones, this position enables subject matter experts to remain focused on their work while ensuring blockers are identified, escalated, and resolved before they impede the project schedule. The role reports directly to the Vice President of Construction and produces regular status reporting for the VP and executive leadership to provide accurate visibility into project health, risks, and progress.
Key Responsibilities:
Project Planning & Execution
Utilize Sitetracker to maintain project plans that identify milestones, owners, dependencies, and target dates, while identifying risks and required decisions across the construction lifecycleMonitor the overall project pipeline from pre-construction readiness through field execution to ensure work remains aligned with company goals and committed schedulesTrack progress across multiple markets, projects, and workstreams, identifying schedule impacts before they become critical blockersCoordinate with subject matter experts to clarify priorities, due dates, handoffs, and decision points while allowing functional teams to remain focused on their deliverablesDrive project momentum through disciplined follow-up, action item tracking, escalation, and communication of next stepsStakeholder Coordination
Serve as a central coordination point across all stakeholders who contribute to the construction pipelineFacilitate alignment across teams that do not report directly to the Construction Project Manager by maintaining clear expectations, commitments, due dates, and accountabilityEnsure stakeholders understand how their deliverables affect downstream construction milestones, schedule commitments, and company objectivesDocument decisions, action items, ownership, open issues, and unresolved risks to maintain transparency and follow-through across workstreamsRisk, Dependency & Issue Management
Maintain a close view of dependencies, constraints, risks, milestone dates, and handoffs that could affect project execution or construction readinessIdentify blockers related to business development commitments, planning assumptions, design completion, permitting approvals, materials, utilities, contractor readiness, or field executionEscalate risks with clear context, impact, required decisions, recommended next steps, and ownership for resolutionMonitor recurring delays, dependency gaps, and process breakdowns, and recommend improvements that increase schedule predictability and reduce execution riskCommunication & Reporting
Prepare regular project status reports for the Vice President of Construction and executive leadership, including progress, milestone health, key risks, blockers, escalations, and upcoming decisionsMaintain reporting tools, action item logs, meeting summaries, escalation trackers, and other documentation needed to provide accurate visibility into project statusFacilitate project meetings and working sessions that keep cross-functional stakeholders aligned on timelines, responsibilities, dependencies, and required outcomesCommunicate clearly with technical, operational, construction, and leadership audiences
Qualifications:
Education and Experience:
Bachelor’s degree preferred in Construction Management, Engineering, Business, Operations, Project Management, or a related field; equivalent experience considered5–8+ years of experience in telecommunications, broadband, utility, or infrastructure construction programs, or project/program coordination within multi-stakeholder environmentsProven ability to manage schedules, dependencies, risks, action items, milestones, and stakeholder follow-ups without direct supervisory authorityStrong organizational skills with the ability to manage multiple projects, workstreams, milestones, and reporting requirements simultaneouslyExperience developing clear reports, dashboards, presentations, and status updates for stakeholders at all levelsValid driver’s license with a clean driving recordAbility to travel locally or regionally as neededPreferred Qualifications:
Experience supporting fiber-to-the-home (FTTH) construction programsWorking knowledge of telecommunications design, permitting, and construction processesExperience using SitetrackerSkills and Competencies:
Strong organizational skills, attention to detail, and follow-through disciplineEffective written and verbal communication skills with technical, operational, field, contractor, and executive audiencesAbility to influence, coordinate, and drive accountability across stakeholders without direct reporting authorityStrong understanding of how dependencies, risks, handoffs, and milestone dates affect project schedulesAbility to proactively identify risks, clarify ownership, escalate blockers, and support timely decision-makingProfessional and collaborative approach when working with internal teams, contractors, and leadershipWorking Conditions:
Office and project coordination role with periodic travel to construction sites, contractor meetings, jurisdictional meetings, or field review locations as neededRequires coordination across geographically diverse projects and stakeholders who may be located in different markets, departments, or organizationsMay require occasional field visits in active construction or utility environments and varying weather conditionsOccasional extended hours may be required to support project deadlines, executive reporting, escalations, utility schedules, contractor availability, or critical milestonesAbility to sit for extended periods of time up to 8 hours per day, in front of a computerAbility to stand and work in all weather conditions while in the fieldResidential Sales Representatives are essential to the growth of i3 Broadband. They build relationships with a wide variety of customers, teach potential customers about i3 technology and new products, and deliver sales results. Residential Sales Professionals go door-to-door or use other direct marketing methods to expand i3’s reach and sell broadband services to residential customers within an assigned territory or neighborhood. They get customers excited about the benefits of switching from their current provider to a 100% Fiber-to-the-Home (FTTH) connection through i3 Broadband.
Key Responsibilities:
Sell Fiber Broadband Services (internet, Wi-Fi, and phone) to residential customers in assigned serviceable areas.Travel to different neighborhoods and communities, going door-to-door to prospect and close sales.Effectively describe and demonstrate i3 Broadband’s products and services, matching customers with the customized plans that best suit their needs and lifestyle.Work independently, with expectations of 6 hours of field time per day, including 4 hours of "Prime Time" (4 PM - 8 PM), 1 hour for planning your day, and 1 hour for breaks.Meet company-established sales goals, prospecting, closing standards, bundling objectives, and other performance targets.Follow up with prospects and customers who are ready to purchase i3 services, ensuring satisfaction and timely service delivery.Build constructive and cooperative relationships with your team and community.Engage positively with every individual in your interactions, leaving a lasting impression of professionalism.Complete required sales forms, documentation, and reports in a timely and accurate manner.Participate in ongoing training, sales meetings, and trade shows.Perform other tasks as assigned
Qualifications:
Education and Experience:
Previous experience in a customer service or sales role is required. Experience in door-to-door sales is a plus.A valid driver’s license, car insurance, and a satisfactory driving record are required.Successful candidates will undergo a criminal background check and motor vehicle records check.Use of a reliable vehicle is mandatory.Skills and Competencies:
Highly self-motivated and goal-oriented with an entrepreneurial spirit.Strong ability to connect with customers, with a friendly "Can Do" attitude.Proficient with basic computer and digital tools, and a general understanding of consumer electronics.Ability to work flexible hours, including evenings, weekends, and occasional holidays (with holiday pay).Open to training, feedback, and adapting to i3 standards.Ability to work in various weather conditions (heat, cold, rain, snow, etc.).Excellent verbal and written communication skills, able to engage with people effectively.Working Conditions:
The ability to work in adverse weather conditions inducing heat, cold, snow, rain, wind, and dust.The ability to stand and walk for extended periods of time.Ability to occasionally lift up to 40 lbs. (boxes of sales and marketing materials, display materials, etc.). Ability to talk, hear, and communicate orally and in writing.While performing the duties of this job, employees must maintain a valid driver’s license and a satisfactory driving record that meets the standards of the company insurance policy. Equal Opportunity:i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Read LessUtility Locating Technicians protect underground i3 Broadband fiber-optic utilities from damage during projects involving digging or excavation. Utility locators pinpoint the paths of cables and conduits that carry utilities underground. Their work takes them through easements as underground utilities pass through neighborhoods and beneath the property of homeowners.
Duties/Responsibilities:Safely, accurately, and efficiently locate all underground i3 Broadband fiber-optic utilities. Thoroughly search for underground utilities in a designated area; Identify and locate and accurately mark the utility location.Complete necessary work for the entire extent provided by locating tickets issued by JULIE and documenting all work on an internal i3 Broadband work ticket. Photograph each locate and upload photographs to necessary systems. Communicate professionally and courteously with utility managers, work crews, i3 staff, homeowners, and contractors to discuss and resolve locate issues. Prioritize work by reviewing locate requests to determine efficient routing and planning; Work closely with manager to establish and maintain efficient daily work schedules.Use a company laptop to document and close all work orders/service requests. Maintain company vehicle in clean condition and in good working order. Report any issues with vehicles or equipment to management for resolution. Perform other duties as requested.Required Skills/Abilities:
Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some nights and weekends (as needed).Must have a valid driver’s license.Education/Experience:
No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow.Must be able to walk long distances, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
