Burial Technicians are responsible for carefully and efficiently burying service drop cables for our residential and commercial customers as well as teaming with i3 Broadband construction and maintenance crews on other miscellaneous projects on the underground fiber optics network.
Duties/Responsibilities:Bury fiber optic cable lines 6" to 24" deep using hand trenching or drop plows with boring capabilities. Read and understand existing underground facility location information. Identify and locate unmarked utilities.Actively identify and eliminate risk of injury or damage.Restore job site, including landscaping to the original condition.Review all requested and existing services with the customer before installation of new lines.Communicate in a thorough and professional manner with homeowners, customers, and other contractors regarding cable burials, restoration, and light landscaping. Work closely with drop burial crew leader to establish and maintain efficient daily and weekly production of cable burials.Required Skills/Abilities: Ability to work well with others as part of a team.Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some weekends (as needed).Other duties as assigned.Must have a valid driver's license.Education/Experience:No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Landscaping experience is also highly preferred. Must have a clean driving record and the ability to pass a criminal background check.Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow. Must be able to walk, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Burial Technicians are responsible for carefully and efficiently burying service drop cables for our residential and commercial customers as well as teaming with i3 Broadband construction and maintenance crews on other miscellaneous projects on the underground fiber optics network.
Duties/Responsibilities:Bury fiber optic cable lines 6" to 24" deep using hand trenching or drop plows with boring capabilities. Read and understand existing underground facility location information. Identify and locate unmarked utilities.Actively identify and eliminate risk of injury or damage.Restore job site, including landscaping to the original condition.Review all requested and existing services with the customer before installation of new lines.Communicate in a thorough and professional manner with homeowners, customers, and other contractors regarding cable burials, restoration, and light landscaping. Work closely with drop burial crew leader to establish and maintain efficient daily and weekly production of cable burials.Required Skills/Abilities: Ability to work well with others as part of a team.Must be computer proficient.Positive, can-do attitude. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Possess good time management skills.Must enjoy working outside. Willing to train, accept feedback, and learn the job according to i3 standards.Must be available to work occasional overtime and some weekends (as needed).Other duties as assigned.Must have a valid driver's license.Education/Experience:No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Landscaping experience is also highly preferred. Must have a clean driving record and the ability to pass a criminal background check.Physical Requirements: Must be able to work outdoors, and in all weather conditions including heat, cold, rain, and snow. Must be able to walk, bend, and lift up to 75 pounds.Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Installation and Support Technicians are critical to deliver on i3's promise of the world's most advanced internet, television, and voice services with the industry's best customer service. Installation & Support Technicians focus primarily on new installations of our cable television and broadband services. Technicians represent i3 every day to our customers, often in the customer’s home, performing a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation or use of services.
Duties/Responsibilities:Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in customer dwellings. Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service. Analyzes picture quality and judges acceptability of picture delivered following installation of cable service. Uses connectors, fasteners, and wire, and uses customary CATV hand and power tools in performance of job duties. Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices. Properly uses, stores and maintains a VOM or DMM to check for "open" or "short" on line as well as AC and DC voltages. Reads general drop system layouts from blueprints. Inform customers of FCC Rules and company policies. Completes appropriate paperwork / system logs as required. Performs vehicle upkeep and maintenance to keep company vehicles clean, fueled and in good working order; reports problems promptly. Performs clean-up or salvage of wrecked materials.Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions. Provides assistance to other team members or performs other duties as directed.Required Skills/Abilities:
Ability to work both independently and as part of a team.Results oriented and self-motivated.Ability to recognize, analyze, and effectively solve problems in a timely and organized manner.Positive, can-do attitude. Preference for hands-on work.Inquisitive and analytical with a passion for technology.Must be computer proficient, and have a basic understanding of consumer electronics.Delights in providing excellent customer satisfaction. Good communication skills and a friendly demeanor. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Must be available to work occasional overtime and some nights (as needed).Clean driving record required. Willing to train, accept feedback, and learn the job according to i3 standards.Education and Experience:No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Prior telephone, cable, or electrical experience is preferred.Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements:Must be able to work outdoors, and in all weather conditions.Must be able to walk, bend, and lift up to 75 pounds.Better than average manual dexterity to work with connectors, fasteners and wire and use hand tools.Visual acuity, especially when working with small components at a close visual range. Ability and comfort to works within limited confines, such as crawl spaces.Ability to climb utility poles or work from high spaces with or without the assistance of a bucket truck, while adhering to safety rules/regulations and with proper rigging/climbing equipment. Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Installation and Support Technicians are critical to deliver on i3's promise of the world's most advanced internet, television, and voice services with the industry's best customer service. Installation & Support Technicians focus primarily on new installations of our cable television and broadband services. Technicians represent i3 every day to our customers, often in the customer’s home, performing a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation or use of services.
Duties/Responsibilities:Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in customer dwellings. Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service. Analyzes picture quality and judges acceptability of picture delivered following installation of cable service. Uses connectors, fasteners, and wire, and uses customary CATV hand and power tools in performance of job duties. Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices. Properly uses, stores and maintains a VOM or DMM to check for "open" or "short" on line as well as AC and DC voltages. Reads general drop system layouts from blueprints. Inform customers of FCC Rules and company policies. Completes appropriate paperwork / system logs as required. Performs vehicle upkeep and maintenance to keep company vehicles clean, fueled and in good working order; reports problems promptly. Performs clean-up or salvage of wrecked materials.Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions. Provides assistance to other team members or performs other duties as directed.Required Skills/Abilities:
Ability to work both independently and as part of a team.Results oriented and self-motivated.Ability to recognize, analyze, and effectively solve problems in a timely and organized manner.Positive, can-do attitude. Preference for hands-on work.Inquisitive and analytical with a passion for technology.Must be computer proficient, and have a basic understanding of consumer electronics.Delights in providing excellent customer satisfaction. Good communication skills and a friendly demeanor. Willingness and desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Must be available to work occasional overtime and some nights (as needed).Clean driving record required. Willing to train, accept feedback, and learn the job according to i3 standards.Education and Experience:No prior experience is necessary, however any demonstrated interest or aptitude for hands-on work, physical work, or working with cable or electrical components is preferred. Prior telephone, cable, or electrical experience is preferred.Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements:Must be able to work outdoors, and in all weather conditions.Must be able to walk, bend, and lift up to 75 pounds.Better than average manual dexterity to work with connectors, fasteners and wire and use hand tools.Visual acuity, especially when working with small components at a close visual range. Ability and comfort to works within limited confines, such as crawl spaces.Ability to climb utility poles or work from high spaces with or without the assistance of a bucket truck, while adhering to safety rules/regulations and with proper rigging/climbing equipment. Equal Opportunity:i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
Residential Sales Representatives are essential to the growth of i3 Broadband. They build relationships with a wide variety of customers, teach potential customers about i3 technology and new products, and deliver sales results. Residential Sales Professionals go door-to-door or use other direct marketing methods to expand i3’s reach and sell broadband services to residential customers within an assigned territory or neighborhood. They get customers excited about the benefits of switching from their current provider to a 100% Fiber-to-the-Home (FTTH) connection through i3 Broadband.
Key Responsibilities:
Sell Fiber Broadband Services (internet, Wi-Fi, and phone) to residential customers in assigned serviceable areas.Travel to different neighborhoods and communities, going door-to-door to prospect and close sales.Effectively describe and demonstrate i3 Broadband’s products and services, matching customers with the customized plans that best suit their needs and lifestyle.Work independently, with expectations of 6 hours of field time per day, including 4 hours of "Prime Time" (4 PM - 8 PM), 1 hour for planning your day, and 1 hour for breaks.Meet company-established sales goals, prospecting, closing standards, bundling objectives, and other performance targets.Follow up with prospects and customers who are ready to purchase i3 services, ensuring satisfaction and timely service delivery.Build constructive and cooperative relationships with your team and community.Engage positively with every individual in your interactions, leaving a lasting impression of professionalism.Complete required sales forms, documentation, and reports in a timely and accurate manner.Participate in ongoing training, sales meetings, and trade shows.Perform other tasks as assigned
Qualifications:
Education and Experience:
Previous experience in a customer service or sales role is required. Experience in door-to-door sales is a plus.A valid driver’s license, car insurance, and a satisfactory driving record are required.Successful candidates will undergo a criminal background check and motor vehicle records check.Use of a reliable vehicle is mandatory.Skills and Competencies:
Highly self-motivated and goal-oriented with an entrepreneurial spirit.Strong ability to connect with customers, with a friendly "Can Do" attitude.Proficient with basic computer and digital tools, and a general understanding of consumer electronics.Ability to work flexible hours, including evenings, weekends, and occasional holidays (with holiday pay).Open to training, feedback, and adapting to i3 standards.Ability to work in various weather conditions (heat, cold, rain, snow, etc.).Excellent verbal and written communication skills, able to engage with people effectively.Working Conditions:
The ability to work in adverse weather conditions inducing heat, cold, snow, rain, wind, and dust.The ability to stand and walk for extended periods of time.Ability to occasionally lift up to 40 lbs. (boxes of sales and marketing materials, display materials, etc.). Ability to talk, hear, and communicate orally and in writing.While performing the duties of this job, employees must maintain a valid driver’s license and a satisfactory driving record that meets the standards of the company insurance policy. Equal Opportunity:i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.
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