Join us for this incredible opportunity at Hyatt Regency Dallas, which is located downtown next to the iconic Reunion Tower. Our distinguished Four Diamond hotel with 1120 rooms is located next to the business district and connected to the historic Union Station in downtown Dallas. It features an expansive 160,000 square feet of flexible meeting venues and event spaces, complete with personalized service and creative cuisine. From intimate board meetings to stylish, large-scale cocktail receptions, Hyatt Regency Dallas can easily accommodate a gathering in one of our impressive Texas event venues.
The Assistant Banquet Manager plays a key leadership role in supporting the successful execution of banquet and event operations, ensuring exceptional service standards for meetings, conventions, weddings, and special events. This person assists in overseeing banquet staff and maintenance of all banquet functions and banquet equipment. Duties also include schedules with required staff for banquet functions, alcohol management, including inventory and alcohol ordering. This role is a highly detailed role within the hotel to complete event requirements, and create an appealing experience for guests.
Essential Responsibilities
* Assist in the planning, coordination, and execution of banquet events, ensuring seamless service delivery from set-up through breakdown.
* Review Event Orders (EOs) and communicate details clearly to banquet team members.
* Conduct pre-shift meetings to review event details, service standards, and expectations.
* Ensure proper room setup according to event specifications and Hyatt brand standards.
* Monitor service flow during events to ensure quality, timing, and guest satisfaction.
* Maintain high standards of cleanliness, safety, and presentation in all event spaces.
* Supervise banquet colleagues during events, providing direction, coaching, and support.
* Foster a positive and professional work environment aligned with Hyatt's values of respect and inclusion.
* Support scheduling, labor management, and staffing levels to meet operational demands.
* Assist with onboarding and training of banquet staff to ensure consistency in service delivery.
* Partner with the Banquet Manager to address performance management and development needs.
* Assist in monitoring labor costs and controlling expenses to meet departmental budget goals.
* Ensure accurate billing and proper handling of equipment and inventory.
* Serve as a point of contact for meeting planners and clients during events.
* Address guest inquiries and resolve concerns promptly and professionally.
* Ensure event hosts and planners feel supported and confident throughout the event.
CULTURE AND FUN!
* Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
* Celebrations, recognitions, and volunteer opportunities
* Free nutritional colleague meals
* PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
* Discounted parking and discounted annual DART passes
WELLBEING AND BENEFITS!
* Full medical benefits at 30 days of employment
* 401K with company match
* Employee Stock Purchase plan
* Paid vacation, holidays, sick days, and extended sick leave
* New child leave, paid family bonding time, and adoption assistance
* Tuition reimbursement
* Free access to Headspace - meditation, recuperation, and rejuvenation
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