Location: Astoria, NY 11106
Employment Type: Full-Time
Pay: $18.00–$20.00 per hour (DOE)
Hiring Timeline: Immediate Opening (ASAP)
A well-established international company specializing in premium water and wellness products is seeking a friendly and customer-focused Sales Support / Customer Support Associate to join its New York branch.
In this on-site role, you will assist customers with product inquiries, provide information about products and services, conduct product demonstrations, and support daily sales and branch operations. Training will be provided, making this an excellent opportunity for someone seeking stable, long-term employment with a growing company.
Key ResponsibilitiesWelcome customers and provide exceptional customer serviceAnswer questions about products and servicesAssist customers throughout the purchasing processSupport on-site sales activitiesConduct product demonstrations and explain product features and benefitsBuild strong relationships with customers to encourage repeat businessMaintain an organized, clean, and visually appealing showroomProcess sales transactions using the POS (Point-of-Sale) systemMaintain accurate sales records and customer informationPrepare basic sales reports as neededCollaborate with team members to support daily branch operationsPerform additional administrative and customer support duties as assignedQualificationsRequired QualificationsFriendly, outgoing, and customer-oriented personalityStrong communication and interpersonal skillsProfessional attitude with excellent customer service skillsBasic computer skillsAbility to stand for extended periodsAbility to lift up to approximately 30 lbs.Must be available to work on SaturdaysMust be interested in long-term employmentPreferred QualificationsBilingual or trilingual candidates (English plus another language) are highly preferred. Languages such as Japanese, Chinese, Korean, Vietnamese, Tagalog, and Spanish are especially welcomed.Previous retail sales, showroom, customer service, or sales support experienceExperience using POS (Point-of-Sale) systemsExperience working in a multicultural environmentInterest in health, wellness, or consumer productsWork ScheduleThis is a full-time position (5 days per week).
Applicants must be available to work on Saturdays.
The weekly work schedule will be discussed during the interview process.
Compensation$18.00–$20.00 per hour (DOE)BenefitsEligible employees may receive:
Medical, Dental & Vision InsuranceFlexible Spending Account (FSA)Group Life & AD&D InsuranceVoluntary Life & AD&D InsuranceLong-Term Disability CoveragePet Discount Plan10 Paid Holidays per YearPaid Vacation401(k) Plan (Traditional & Roth Options)Why Join Us?Immediate hiring opportunityStable, full-time positionComprehensive benefits packageSupportive and friendly team environmentPaid training providedLong-term career opportunity with a growing international company Read Less
We are seeking a detail-oriented and organized Japanese Bilingual Purchasing Assistant to join a stable and growing international company.
This position is primarily responsible for purchasing and inventory-related operations while supporting communication with both internal departments and external vendors. The ideal candidate enjoys working with data, is highly organized, and thrives in a fast-paced team environment.
In addition, this role will provide occasional backup support for basic IT-related tasks when the IT team is unavailable. Previous IT experience is not required—training will be provided for candidates who have an interest in technology and are eager to learn.
Position Summary
Workload
- Purchasing & Supply Chain Operations: 90–95%
- IT Backup Support: 5–10% (only when needed)
Key Responsibilities
Purchasing & Inventory Support
- Assist with purchasing activities and vendor communication
- Process purchase orders and maintain purchasing records
- Coordinate with internal departments regarding inventory and purchasing needs
- Monitor inventory levels and assist with inventory management
- Support import/export and supply chain operations as needed
- Maintain accurate data and documentation
- Prepare reports using Microsoft Excel
IT Backup Support (Training Provided)
When the IT staff is unavailable, assist with basic IT-related tasks, including:
- Microsoft 365 administration (Exchange, SharePoint, Teams)
- Basic troubleshooting
- SharePoint permission management
- Basic networking support
- Support for Microsoft Dynamics 365 Business Central and related systems
Qualifications
Required
- Native or business-level Japanese communication skills
- Strong Microsoft Office skills, especially Microsoft Excel
- Experience using Excel functions such as:
- SUMIFS
- XLOOKUP
- Pivot Tables
- Excellent attention to detail and accuracy
- Strong organizational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
An Excel skills assessment may be included during the interview process.
Preferred
- Experience with Microsoft Dynamics 365 Business Central (D365 Business Central)
- Experience in purchasing, inventory management, logistics, supply chain, or import/export operations
- Positive, proactive, and adaptable attitude
- Friendly, energetic, and team-oriented personality
- Interest in learning basic IT support
Compensation & Benefits
- Competitive salary: $45,000–$55,000 DOE
- Performance bonus
- Salary review based on performance
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Vacation
- Sick Leave
- Various additional employee benefits
- Monday–Friday schedule
- Saturdays, Sundays, and major holidays off
## Why Join Us?
This is an excellent opportunity to build your career in purchasing and supply chain operations while gaining exposure to IT administration in a supportive team environment. The company is looking for the right long-term fit and is willing to wait for the ideal candidate.
If you are organized, enjoy working with data, and are looking for a stable career with opportunities to expand your skills, we encourage you to apply.
Questions or How to Apply
If you have any questions or would like to submit your application, please contact:
Satomi Honda
Humina Resource
Tel: 213-448-7822
Email: satomi.h@huminaresource.com
