Job DescriptionJob DescriptionPerforms maintenance and testing to company’s information systems to ensure proper functioning. Installs, modifies, and troubleshoots systems, and provides technical advice and support to users.• Identify and process requests for hardware and software needed to satisfy user requirements.• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.• Load appropriate software packages such as operating systems, networking components, and office applications.• Configure security settings or access permissions for groups or individuals.• Maintain historical records by documenting system changes and revisions.• Perform daily system monitoring and maintenance.• Repair and recover from hardware or software failures. Communicate information to impacted constituencies.• Install and test computer hardware, equipment, and software applications, ensuring integration with existing network systems; provide technical assistance to computer users relating to installation problems. • Install, configure, and maintain company servers.• Perform backups on a regular basis.• Troubleshoot systems to determine technical issues.• Evaluate company systems and processes; provide suggestions when upgrades and changes are necessary.• Maintains compliance with software/hardware licensing and records inventory.• Follow emergency plans for equipment, power, or security failures when necessary and protect data and security.• Perform regular file archival and dismissal, as necessary.• Assist Information Systems Administrator in all assigned technology projects.• Run reports on systems for different departments when needed.• Collaborate and support other department’s personnel with complex or technical problems.• Provides setup and configuration of computing peripherals such as printers, monitors, special keyboards, among other equipment, as necessary.• Set up equipment for presentations according to procedures established.
Job DescriptionJob DescriptionConfigure, manage, and maintain fiber optic and wireless infrastructure. Accountable for network maintenance and provisioning to ensure it operates correctly with minimal interruptions.• Create virtual path to transport data to non-fiber optic sites.• Configure and troubleshoot routers, switches, WiMax radios, and PTP radios. • Set up service for customers, installing, connecting, testing, or adjusting equipment.• Provide technical support to customers.• Resolve hardware and software problems.• Perform data circuits’ tests with specialized equipment to detect problems.• Measure signal strength at utility poles, using electronic test equipment.• Perform network monitoring and assist in fiber optic and wireless infrastructure breakdowns.• Provide maintenance windows for computers on network.• Perform RFC-2544 testing with network instruments.• Install equipment, such as amplifiers or repeaters, to maintain communications transmissions strength.• Verify possible upgrades to optimize network.• Set up service for customers and company’s office buildings, installing, connecting, and adjusting equipment.• Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.• Measure signal strength at utility poles, using electronic test equipment.• Perform service disconnections when necessary.• Find and repair faults and make installations using measurement equipment and software.• Assist customers reporting faults.• Engage in technical support teams to work towards problems resolution related to physical telecom infrastructure.• Document runbooks, tickets, and circuits.• Install structured wires.• Install and configure wireless networking equipment.• Install network software, including security or firewall software.• Install new hardware or software systems or components, ensuring integration with existing network systems.• Monitor circuits individually.• Keep material and equipment inventory.
Job DescriptionJob DescriptionEstablishes communications systems by installing, operating, and maintaining telecommunications infrastructure.• Service voice and data networks by running, pulling, terminating, and splicing cables using hand tools, epoxy, or mechanical equipment.• Access specific areas to work with fiber or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing telecom towers or ladders.• Monitor, communicate, and perform corrective actions to fix problems affecting any fiber or fiber related equipment.• Repair breakdowns in fiber optic and wireless networks.• Inspect breakdown location.• Perform inspection and maintenance of fiber optic and wireless infrastructure.• Engage in technical support teams to work towards problems resolution related to physical telecom infrastructure.• Support contractors during new fiber optic installation process.• Perform connection and maintenance of antennas.• Access other areas to work with optic fiber such as tunnels, trenches, or crawl spaces.• Keep materials inventory in official vehicles assigned to unit.• Place insulation over conductors/pipes or seal splices with moisture-proof covering.• Support the installation of electric equipment. • Follow codes, legal regulations and standards to maintain a safe work environment.HUB Advanced Networks is a participant of the Puerto Rico Broadband Retention Bonus Program. - Puerto Rico está Pa tí.
