Operations Admin We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H document nature of problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager (CSM), or District General Manager (DGM) as needed Communicate with DOC/DGM/Field Associates around Administrative Support Tasks Source vendors for local facility tickets and set up with approved payment process Review and verify invoices and prepare payment in Coupa and/or corporate credit card expense for the DOC's approval Maintain a technical working knowledge of systems used to support district(s) i.e. Microsoft Teams and Microsoft Suite applications including virtual tools; may include internal systems Attend training related to the effective and efficient performance of job duties Other duties as assigned by the DOC or in partnership with the CSM What You'll Bring To The Team... Education: High school diploma or equivalent Work Experience: Ability to communicate clearly and calmly on the telephone, email, and chat and use effective customer service techniques with associates who may be under stress Ability to work independently with minimal supervision Customer service experience Demonstrated decision making, analytical, and problem-solving skills Demonstrated organization, prioritization, and project coordination skills Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates Effective time management and organization skills with the ability to handle multiple priorities Experience working with Windows environment Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications, and remote tools It Would Be Even Better If You Also Had... Work Experience: 1-3 years administrative experience Why Work For Us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Equal Opportunity Employer: H
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