We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Client Service Representative. In this role, you will serve as the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our company.
Key Responsibilities:
Answer high volume inbound phone calls to schedule service appointments. Schedule service maintenance, breakdown repairs, and new equipment installations. Manage inbound email and web portal inquiries. Make outbound calls to existing clients to coordinate service appointments. Assist the sales team with tasks such as: Report and track sales performance Educate clients about our products and services Scheduling sales appointments Act as a liaison between customers and internal teams to ensure needs are met and communication is clear across departments.Qualifications:
Prior experience in customer service, call centers, or a similar role is preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to think critically. Proficiency with computers and CRM software; ability to learn new systems quickly. Ability to remain calm under pressure and handle challenging situations with tact. Flexible availability, including evenings or weekends, as required.What We Offer:
Competitive hourly pay and performance-based bonuses. Comprehensive benefits package, including health, dental, and vision insurance.Incredible Workplace Perks:
Performance incentives Employee appreciation events Development programs to enhance your career Significant advancement opportunities Supportive management and team culture Employee discountsJoin Our Team:
If you're passionate about helping people, thrive in fast-paced environments, and are eager to make a difference, we'd love to hear from you!
Pay Range $17 - $24 USD
Howard Air
For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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Howard Air
For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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Read LessWe are seeking a highly motivated and results-driven Plumbing Sales Specialist to join our team. This role requires excellent communication skills, a strong ability to build rapport with customers, and a passion for providing tailored plumbing solutions. If you thrive in a fast-paced, customer-focused environment, we'd love to hear from you!
Duties and Responsibilities:
Utilize a consultative sales approach to educate new and existing customers on plumbing solutions Present and explain purchasing options, including financing plans Proactively follow up on all sales leads and customer inquiries Deliver an exceptional customer experience with every interaction Maintain a flexible schedule, including weekdays, evenings, and weekends Work independently as well as collaboratively within a team environmentQualifications:
Valid Driver's License (Required) Minimum 3 years of sales experience (Required) Basic understanding of plumbing systems and solutions Strong communication and negotiation skills Passion for sales and delivering top-tier customer service Some college coursework or technical training preferredBenefits:
Competitive compensation with commission opportunities Company vehicle and gas card (for qualifying positions) Health, dental, and vision insurance 401(k) retirement plan Paid training and career development opportunities Paid time offWork Conditions:
Regular use of hands for handling tools, paperwork, and communication devices Occasionally required to lift/move objects up to 75 lbs Frequent standing, walking, squatting, and sitting for extended periods Work may take place in residential and commercial properties, including crawl spaces, attics, and basements Occasional need to ascend/descend ladders and maintain balance Moderate exposure to physical risk in various work environmentsReady to take your sales career to the next level? Apply today!
Howard Air
For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Read LessAre you looking to kickstart your career in the plumbing industry? We are seeking enthusiastic and motivated individuals to join our team as Plumbing Safety Inspection Trainees. This is a fantastic opportunity to learn from experienced professionals, gain hands-on, experience, and build a rewarding career in a high-demand trade. Additionally, you will undergo comprehensive training to develop your sales skills and product knowledge.
Training Start Date: Monday, June 30, 2025
During training hourly - After training hourly + commission
After training you will be able to:
Plumbing inspections and consultation: Support plumbers in conducting general inspections to determine maintenance needs in residential settings to ensure compliance with local, state, and federal codes. General maintenance: Learn to diagnose and resolve plumbing issues, such as drain cleaning, repairing leaks, water heater repair and replacement, and other preventative maintenance. Customer interaction: Develop customer service skills by assisting with client interactions and addressing their concerns professionally. Safety and compliance: Adhere to all safety standards and regulations, ensuring a safe working environment. Identify potential safety hazards and recommend corrective actions to mitigate risks. Documentation: Assist in maintaining accurate records of services performed and parts used. Document inspection findings and prepare detailed reports for management and regulatory agencies to review. Training: Participate in on-the-job training and attend workshops to develop plumbing skills and knowledge. Continuously educate and train to stay updated with the latest plumbing codes, regulations, and best practices.Qualifications:
1+ years of customer service and/or sales experience. Experience with in-home, consultative sales is a plus. Strong work ethic and willingness to learn and follow instructions. Good communication, interpersonal skills, and organizational skills. Physical ability to perform tasks that involve lifting, climbing, and working in confined spaces. Current and valid driver's license in the state in which you will be working.Benefits:
Paid Training with ongoing opportunities for professional growth and advancement. Hourly Pay + Unlimited Commission Earning Potential. Company vehicle and tools provided. Comprehensive medical, dental, and vision coverage. 401(k) with company match. Paid time off, holidays, and sick leave. A supportive, inclusive, and dynamic work environment focusing on teamwork, recognition and employee satisfaction. Apply today!
Howard Air
For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Read Less