The Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products and services to properties.
RESPONSIBILITIES:
Drive new access opportunity through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Generate new building opportunity through various prospecting activities, including cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule tenant eventsSchedule and meet with property managers to review scope of work, etc.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and a minimum of 3 years’ experience is a sales role.Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis.High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)Must be highly effective in two-way communication to include written, verbal and telephone skillsExceptional customer service skills.Must be able to provide own transportation to various locations in organizational service area.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Read LessThe Regional Senior Business Development Executive – New Construction is responsible for identifying opportunities, engaging prospects and securing bulk agreements within multi-dwelling unit (MDU) and single-family home (SFH) communities in the assigned geographic footprint (GA, NC, SC, TN).
Duties / Responsibilities:
Research new construction prospects to find opportunities and contact potential clients to establish rapport and arrange meetings.Research and focus on any new construction prospecting which requires thorough research, prospecting, networking and follow-up to discover the information needed to make contact and schedule meetings to discuss Hotwire and their project.Drive new access opportunities through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Hotwire product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule and meet with property managers to review scope of work, etc.Generate quotes, obtain signatures and approvals for all billable services; ensure execution.Other duties as required or assigned.Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor’s degree in business administration or related field.At least 5 years in a business development role within the telecommunications industry.Previous experience in selling telecommunications services and negotiating long term agreements; new construction preferredOutdoor sales experience and/or current contacts within the local property management/real estate/developer marketplace a plusExceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysisProficient in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Read LessThe Launch Support Specialist is responsible for providing daily interactions with customers virtually and in person while also providing quality assurance to ensure all customer documentation is updated into their accounts and service orders are properly documented and closed. This role will also require customer education and assisting the Account Management team with launch service activation residuals.
RESPONSIBILITIES:
Provide the highest level of customer service and set the example for White Glove Service.Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.Use investigative skills to ascertain the nature of the caller’s concerns and develop an action plan to resolve issues.Make outbound calls to customers using company systems to schedule service orders and follow-up the day after and the day of the appointment.Ensure that scheduled appointments are dispatched and completed in a timely manner.Maintain excellent communication with residents regarding any schedule changes.Provide concise, clear, and accurate communication to provisioning department regarding any changes/edits to installation appointments.Follow documented procedures to close work orders, ensuring all equipment recorded and customer documentation is updated in Amdocs.Escalate any issues found related to the project to the Launch Account Manager.Review any/all emails and voicemails for the property (outage, customer escalations, etc.) with current and prior follow upsEducate customers on Fision EssentialsConduct account audits and reportsAct as a liaison between properties and Launch Account Manager Other duties as required or assigned.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Read LessThe Business Development Executive (BDE) is responsible for cultivating and maintaining relationships with property managers, developers, owners, and Homeowners Associations (HOA's) to support the introduction of new telecommunication products and services to properties.
Responsibilities:
Drive new access opportunities through strategic prospecting, planning, and business development activities within their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a competitive advantage.Prepare and submit business cases for approval and obtain Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, and sales forecasts to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in target markets according to company standards.Generate new building opportunities through various prospecting activities, such as cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a positive customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare required reports.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, and Technical Operations.Schedule tenant events.Schedule and meet with property managers to review the scope of work.Other duties as assigned by Supervisor.Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Benefits:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-JW1
Read LessThe Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products and services to properties.
RESPONSIBILITIES:
Drive new access opportunity through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Generate new building opportunity through various prospecting activities, including cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule tenant eventsSchedule and meet with property managers to review scope of work, etc.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and a minimum of 3 years’ experience is a sales role.Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis.High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)Must be highly effective in two-way communication to include written, verbal and telephone skillsExceptional customer service skills.Must be able to provide own transportation to various locations in organizational service area.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-CF1
Read LessThe Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products and services to properties.
RESPONSIBILITIES:
Drive new access opportunity through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Generate new building opportunity through various prospecting activities, including cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule tenant eventsSchedule and meet with property managers to review scope of work, etc.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and a minimum of 3 years’ experience is a sales role.Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis.High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)Must be highly effective in two-way communication to include written, verbal and telephone skillsExceptional customer service skills.Must be able to provide own transportation to various locations in organizational service area.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-CF1
Read LessThe Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products and services to properties.
RESPONSIBILITIES:
Drive new access opportunity through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Generate new building opportunity through various prospecting activities, including cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule tenant eventsSchedule and meet with property managers to review scope of work, etc.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and a minimum of 3 years’ experience is a sales role.Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis.High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)Must be highly effective in two-way communication to include written, verbal and telephone skillsExceptional customer service skills.Must be able to provide own transportation to various locations in organizational service area.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-CF1
Read LessThe Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products and services to properties.
RESPONSIBILITIES:
Drive new access opportunity through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Generate new building opportunity through various prospecting activities, including cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule tenant eventsSchedule and meet with property managers to review scope of work, etc.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and a minimum of 3 years’ experience is a sales role.Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis.High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)Must be highly effective in two-way communication to include written, verbal and telephone skillsExceptional customer service skills.Must be able to provide own transportation to various locations in organizational service area.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-JW1
Read LessThe Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products and services to properties.
RESPONSIBILITIES:
Drive new access opportunity through strategic prospecting, planning, and business development activities in their market.Identify and qualify property opportunities, effectively positioning Fision Work product solutions as a value, providing a property with a competitive advantage.Prepare and submit business cases for approval in addition to obtaining Access Agreements.Perform market analysis and planning, including individual market analysis, project plans, sales forecasts, business cases, etc. to support market development.Develop local market partnerships and organizational affiliations to actively promote services.Perform professional sales and marketing activities to acquire new customers in our target markets accordance with company standards.Generate new building opportunity through various prospecting activities, including cold calling, customer referrals, partner relationships, and sales team collaboration.Build and maintain strong relationships to deliver a great customer experience and drive customer retention.Practice a disciplined approach to development activity, building funnel and forecast management in SFDC.Maintain accurate and complete records in SFDC and prepare reports as required.Partner effectively with other departments, including Sales, Sales Engineering, Marketing, Business Development, Operations, Service Delivery, Technical Operations, etc.Schedule tenant eventsSchedule and meet with property managers to review scope of work, etc.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and a minimum of 3 years’ experience is a sales role.Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis.High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)Must be highly effective in two-way communication to include written, verbal and telephone skillsExceptional customer service skills.Must be able to provide own transportation to various locations in organizational service area.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-JW1
Read LessThe Public Relations Communications Specialist will be equal parts storyteller, interviewer, content creator, and organic social media native. This role brings Hotwire’s corporate narrative to life across social media, video, digital platforms, and PR channels, ensuring our stories are compelling, visual, timely, and culturally relevant.
Day-to-day activities include writing and editing video scripts, creating and producing social-first content across multiple platforms, interviewing customers and internal stakeholders, and translating those conversations into high-impact stories. This role will also support video-based sales tools, assist with events and productions, and keep our corporate website and social presence fresh, on-brand, and engaging.
Duties / Responsibilities:
Content Creation & Storytelling
Write, edit, and proofread content including:Video scripts (customer testimonials, product overviews, executive messages, event videos, internal communications)Blog posts, case studies, and customer storiesPress announcements and basic media materials (boilerplates, quotes, talking points)Organic social media content across LinkedIn, Instagram, Facebook, YouTube, and emerging platforms Develop social-first narratives and campaign copy that feel native to each platform, with strong hooks, captions, and calls-to-action. Create and adapt visual assets using Canva, Adobe Creative Suite (Photoshop, InDesign, Express, Premiere or similar) to support social, PR, and digital campaigns. Develop interview question sets tailored to customers, executives, partners, and employees.Conduct interviews (on camera and off) with customers, stakeholders, and subject-matter experts to capture strong quotes, stories, and soundbites.Translate interview insights into written testimonials, video scripts, and social/blog content.Video Production Support & Continuity
Collaborate with video producers and external vendors to ensure narrative continuity and on-brand messaging across all video projects.Assist with script supervision on set or remotely to ensure accuracy, clarity, and consistency.Provide support with shot lists, run-of-show documents, and production notes as needed.Review rough cuts and provide feedback on messaging, pacing, captions, and calls to action, optimized for social and digital distribution.Digital Tools & Training (Sales Enablement)
Serve as an internal “go-to” resource and trainer for video-related tools, including:VidyardCanvaHubSpot (video and content tools)Microsoft StreamSplash (event and webinar tools)Loom, Zoom or Teams recording features, and similar platformsCreate how-to guides, training decks, and short training videos to help sales, marketing, and other teams use these tools effectively.Provide basic troubleshooting and best practices for recording, sending, and tracking video in a sales and marketing context.Research, Evaluation & “Light” Financial Aptitude
Research new tools, apps, and plugins that enhance our PR, content, and video capabilities. Research new tools, apps, platforms, and plugins that enhance PR, content creation, social media performance, and video storytelling. Build comparison outlines of features, pricing, pros/cons, and ideal use cases.Summarize findings and make clear recommendations to CCOUpdate and maintain sections of the corporate website, including:Executive and leadership biosPortfolio / product / service descriptionsNewsroom / press announcements and media resourcesPartner with product marketing and sales when working on their behalf to make sure content meets their needs.Events & PR Support
Assist in planning and executing events, webinars, and thought-leadership initiatives (live and virtual).Support event communications: invites, landing pages, reminder emails, event scripts, speaker talking points, and post-event recaps.Capture and repurpose event content into social clips, highlight reels, blog posts, and digital assets.Cross-Functional Collaboration & Strategy
Work closely with Senior Leadershp as well as directors or higher level in product marketing, sales, and customer experience teams to capture content needs.Ensure all content and communications are on-brand, consistent in tone and style, and aligned with broader marketing and PR strategies.Monitor basic performance metrics (views, engagement, click-through rates) and provide input on optimization.Build comparison outlines of features, pricing, pros/cons, and ideal use cases.Summarize findings and make clear recommendations to CCOUpdate and maintain sections of the corporate website, including:Executive and leadership biosPortfolio / product / service descriptionsNewsroom / press announcements and media resourcesMinimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong writing and editing skills across multiple formats (short- and long-form content, social media, video scripts), with the ability to translate complex ideas into compelling narratives.Social media “super user” with experience leveraging platforms (LinkedIn, X/Twitter, Facebook, Instagram, YouTube; TikTok a plus) for storytelling, engagement, and brand visibility.Experience supporting video and visual content initiatives, including scripting, storyboarding, production coordination, and familiarity with Canva and/or Adobe Creative Suite.Ability to analyze content performance, social analytics, and tool capabilities, synthesize insights, and present findings to support decision-making.Highly organized, detail-oriented, and able to manage multiple projects, priorities, and deadlines in a fast-paced environment.Effective communicator who builds strong cross-functional partnerships with sales, marketing, executives, and other stakeholders.Proactive, adaptable self-starter with sound judgment, discretion in handling sensitive information, and the ability to work independently with minimal direction.Previous responsibility for updating or managing website content via a CMS.Basic understanding of analytics (Google Analytics, HubSpot analytics, Meta analytics) to measure content performance.Experience with simple video editing or content tools (e.g., Canva, Adobe Express, basic editing in Premiere/Final Cut, or similar) is a plusStrong storytelling mindset with an eye for customer impact and outcomes.Confident communicator—on email, in documents, and in live interviews.Curious and resourceful: proactively researches tools, trends, and best practices.Collaborative and comfortable receiving and giving feedback.Detail-oriented yet able to move quickly and prioritize in a fast-paced environment.BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-CF1
Read Less