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Hornblower Group
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  • Hornblower Group Hornblower Group is a global leader in experience and... Read More
    Hornblower Group Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com. Boston Harbor City Cruises Job Fair Welcome to our Boston Harbor City Cruises Job Fair! Tuesday July 28th, 2026! Come out and join us at our upcoming job fair! Please view the event details below. You can pre-register here by clicking "Apply Now" or upon arrival. About the Event: Tuesday July 28th, 2026! Interviews can be pre-scheduled or walk on between 9am-2:30pm! These are scheduled in 30 minute increments. On our boat m/v Odyssey Boston Harbor City Cruises @ 60 Rowes Wharf, Boston, MA 02110 During the sessions, you will get to learn about our opportunities and spend time in a personal one on one interview with a member of our team! Boston Harbor City Cruises is currently looking for energetic, guest-minded professionals with both recent and relevant experience in one of the following categories: Bartenders Captains (Must show Merchant Mariner Credential, Merchant Mariner Medical, FCC Marine Radio Operator Permit, CPR / First Aid Cert, TWIC) Cooks Deckhands Dishwashers Food Runners Guest Service Agents Marine Technicians/ Engineers Server Server Assistants See you there! The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations. Read Less
  • Sales Account Manager - Statue Cruises  

    - Hudson County
    Hornblower Group Hornblower Group is a global leader in experience and... Read More
    Hornblower Group Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. Position Summary: The successful Account Manager will establish Statue City Cruises as the iconic New York experience. They thrive in a fast-paced environment, take initiative, and are driven to identify new business opportunities and exceed sales goals. They possess strong communication and interpersonal skills, are confident engaging with diverse clients and partners, and demonstrate a solutions-oriented mindset. The right person is organized, adaptable, and collaborative, with the ability to manage multiple priorities while maintaining a positive and professional attitude. A commitment to teamwork, accountability, and delivering results is essential. Pay Structure: Base Pay + Commission Duties and Responsibilities: Sales Focus: Develops a comprehensive knowledge of the client and market needs, supported by regularly visiting the clients and setting up face-to-face appointments. Generates leads, primarily by using high closing rate techniques such as client appointments and networking through current customers for lead generation. Identifies and converts prospects to clients by using proven sales processes and approaches. Regularly attends networking events and other in-person industry events to learn more about their market. Identifies customer needs and uses in-depth product knowledge to prepare winning proposals. Convincingly presents proposals in-person during site inspections and face to face meetings. Handles objections and solves customer problems, through active listening techniques and by regularly consulting with sales leadership. Establishes relationships with associations and business organizations (e.g. Convention manages time well, sets appropriate work priorities, and maintains accurate records. Works with the Sales Admin to collect payments; maintains accounts receivable within ageing guidelines. Customer Service: Ensures prompt responses to client inquiries, with a goal of getting a quote to the client within 24 hours. Ensure complete and accurate product details are communicated to the operations team to ensure proper execution of product promised. Follows up with customer within 24 hours after the cruise to further develop the account, while thanking the client for their business, asking for a survey to be completed and if possible, obtaining referrals from the client. Works with Operational leaders to resolve all customer issues, while making sure that high priority issues are handled in-person. Other: Attending applicable meetings as designated or necessary. Other duties as assigned by operations leaders. Requirements Read Less
  • Administrative Assistant  

    - Suffolk County
    Hornblower Group Hornblower Group is a global leader in experience and... Read More
    Hornblower Group Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com. Position Summary The Administrative Assistant is responsible for providing administrative and operational support to the Marine Operations team. This role helps ensure the department operates efficiently by supporting daily administrative functions, maintaining accurate records, coordinating operational activities, and assisting with compliance, purchasing, payroll, and departmental communications. The ideal candidate is highly organized, detail-oriented, exercises sound judgment, and thrives in a fast-paced operational environment. Duties and Responsibilities: Administrative Support and Documentation Provide administrative support by processing invoices, purchase orders, payroll documentation, timesheets, revenue reports, meeting minutes, and other departmental records accurately and in a timely manner. Maintain departmental documentation by organizing vessel and facility records, logs, forms, marine tracking systems, and operational files to support daily operations and regulatory compliance. Prepare, maintain, and distribute departmental reports, correspondence, and other administrative documents as required. Support additional administrative projects and responsibilities as assigned. Operations Coordination and Departmental Support Support Marine Department operations by assisting with scheduling, training coordination, work order tracking, and other administrative functions that contribute to efficient daily operations. Coordinate communication between Marine Operations leadership, vessel crews, vendors, and internal departments to ensure timely information flow and operational continuity. Manage multiple priorities while anticipating departmental needs and maintaining accurate operational records. Provide operational and administrative support for special projects and departmental initiatives. Purchasing and Inventory Management Coordinate purchasing activities by ordering office, vessel, and facility supplies while maintaining accurate vendor information. Track safety equipment, operational supplies, and inventory levels to ensure adequate stock and operational readiness. Coordinate deliveries and inventory distribution for vessels and maintenance facilities. Support purchasing processes to ensure timely acquisition of materials and services required for Marine Department operations. Compliance, Safety, and Regulatory Support Support compliance with company policies and regulatory requirements by maintaining required vessel and facility documentation. Assist with vessel and facility security plans, audit preparation, inspections, and regulatory compliance initiatives. Maintain records that support operational readiness, safety programs, and compliance with applicable maritime regulations. Assist leadership with documentation and reporting related to safety, security, and operational compliance. Collaboration and Operational Excellence Collaborate with Marine Operations leadership, vessel crews, vendors, and cross-functional departments to support efficient and effective operations. Promote operational excellence by maintaining accurate records, improving administrative processes, and supporting continuous departmental improvement initiatives. Demonstrate flexibility in supporting changing operational priorities while ensuring high levels of accuracy, organization, and customer service. Perform other related duties and special projects as assigned in support of the Marine Department. Requirements Read Less
  • Hornblower Group Hornblower Group is a global leader in experience and... Read More
    Hornblower Group Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. Position Summary: The Deckhand monitors deck areas onboard the vessel(s) as well as passengers, to ensure safety during ferry operations, dockside and underway. The Deckhand handles lines and rigging to launch or dock the boat and performs custodial and/or general maintenance tasks as directed. The Deckhand provides a high level of customer service to all guests. Duties and Responsibilities: Monitor passenger passenger vessel experience preferred Valid Driver's License Copy of DD214, if Veteran status Must be at least 18 years of age Compensation based on licensing/credentials. The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations. Read Less

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